Troubleshoot and Setup FiOS Connections with VZ In Home Agent

"VZ In Home Agent" is a new desktop tool (Major Enhancement to the earlier FiOS Connection Wizard) that helps with your FiOS services. This tool is simple, easy-to-use and has information about various features of your FiOS Services including 'How to Get Started' with Internet, TV and Phone services along with quick fixes for most common issues. Best part of this tool is that the tool identifies your services and provides customized help.
Just download and install this new helpful tool from http://www.verizon.com/connectionwizard/ and get connected to FiOS instantly. If you already have FiOS Connection Wizard installed on your computer, when you use it the next time, you will automatically be upgraded to this new tool.
Main Features:
Internet Help:
Helps fix internet connectivity issues
Sets up a wireless Internet connection for a computer
Retrieves your wireless network's SSID and WEP encryption key
Helps with Router Reset/Reboot
Finds information about your home network and other Verizon services
Email Help:
Easily sets up your Vz Email account on Outlook, Outlook Express and Windows Mail
Fixes Email Problems
Resets your password if you don't remember it now
Creates an Additional Email Account
TV Help:
Helps with Remotes, Set Top Boxes, Wiring Diagrams, Program Guide, etc
Quickly fixes your "No Picture on TV" and "Set Top Box" issues
Helps with Games, Widgets, etc
Phone Help:
Helps with setting up your Home Voice Mail and other calling features
Helps with Verizon Call Assistant features
Helps with FiOS Voice Account Manager
Instant Access to your Home Voice Mail Access Number
If you face any issues or have any questions/suggestions, please use the Feedback form available on the tool and help us make this tool work better for you.
Minimum system requirements:
Operating System: Windows XP or Vista with Microsoft .NET 2.0 or higher
RAM: 384 MB or more
Storage: 50 MB available on Hard disk
Router: Verizon-supported router (The D-Link routers are the only Verizon-supported routers that do not work with the FiOS Connection Wizard)
Message Edited by Kathleen on 08-17-2009 02:43 PM
Kathleen
Verizon Telecom
Online Center of Excellence
Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

When will this new service support Mac OS, only Windows right now

Similar Messages

Troubleshoot and Setup FiOS TV Programming with VZ In-Home Agent

VZ In-Home Agent is a tool that helps you setup and troubleshoot your FiOS TV programming. This tool is simple, easy-to-use and has information about various features of your FiOS TV programming along with quick fixes for most of the common problems. The best part of this tool is that it automatically identifies your services and provides customized help, obviating the need to wait for an agent.
VZ In-Home Agent helps with remotes, set top boxes, wiring diagrams, Program Guide, etc, quickly fixes your "no picture on TV" and "set top box" issues and helps with games, Widgets, etc.
Just download and install VZ In-Home Agent from http://www.verizon.com/connect/
If you face any issues or have any questions/suggestions, please use the Feedback form available on the tool and help us make this tool work better for you.
Minimum system requirements:
Operating System: Windows XP, Vista or Windows 7
RAM: 384 MB or more
Storage: 50 MB available on Hard disk
Router: Verizon-supported router (The D-Link routers are the only Verizon-supported routers that do not work with the Vz In-Home Agent)

When will this new service support Mac OS, only Windows right now

Im having problems with my iPod Touch 2nd gen. It's disabled and tells me to connect to iTunes. But when I do that, iTunes wont detect the iPod.I have put the iPod in USB- mode, and by that I mean I have tried connecting with holding the home button Help?

It's disabled and tells me to connect to iTunes. But when I do that, iTunes wont detect the iPod.I have put the iPod in USB- mode, and by that I mean I have tried connecting with holding the home button when connecting the USB. Help?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

Just upgrade my MacBook Pro Mid 2010 to Mountain Lion and tried to connect with Apple TV 3th gen. through Airplay and couldn't mirrorring video on my LG Smart TV screen. Just paid US 99.00 for Apple TV plus US 19.99 to Mountain Lion for nothing @?$%

Just upgrade my MacBook Pro Mid 2010 to Mountain Lion and tried to connect with Apple TV 3th gen. through Airplay and couldn't mirrorring video on my LG Smart TV screen.
Just paid US 99.00 for Apple TV plus US 19.99 to Mountain Lion for nothing @?$%& !!!!
Back again to mini display to hdmi cable.
could you help me????

It is stated that mirroring requires recent hardware (2011 or later)
http://support.apple.com/kb/ht5404
However you can still use 3rd party solutions like Airparrot which do it via software

HT2693 I purchased Huawei Dongle and trying to connect with my NEW MacBook Pro (OS- Mountain Lion) USB port 3.0 but unfortunately it does not support. When I plugged in my the power is flowing in dongle due green light blinking twice in every 3 sec but no

Hi,
I purchased Huawei Dongle and trying to connect with my new MacBook Pro (OS- Mountain Lion) USB port 3.0 but unfortunately it does not support.
When I plugged in my macbook the power is flowing in dongle due green light blinking twice in every 3 sec but no connection found or diver shown.
Please let me know how I have to use it. I got some suggestion for USB hub 2.0 but It does not make any sense and driver installation.
So please suggest proper direction to use it and provide link to install any driver.
Thanks
Tauheed Ahmad

Yes Clinton I did same, but they were (Huawei customer support) surprised about this problem, They behave like they have no idea about USB 2.0 and 3.0 knowledge. They handsUp that reason I posted my problem in this forum.
So is there any better solution to use any mediator between these USB version handling, Please let me know.
Thanks
Tauheed

I recently updated my ipad and then I connected with my computer forn sync, not realising that I had a new version of itunes with none of my apps. Now I have lost allof the apps and books etc, that I had prurchased. How do I get them back?

I recently updated my ipad and then I connected with my computer for sync, not realising that I had a new version of itunes with none of my apps. Now I have lost all of the apps and books etc, that I had prurchased. How do I get them back?

As long as the apps and ibooks are still available in the store, and you use the same iTunes account as you originally used to buy them, then you should be able to re-download them for free : http://support.apple.com/kb/HT2519

How do I scan and email documents on my canon mx870? I have a MAC OS X 10.7.5 and it is connected with a usb cable to the printer. Thank you so much!

How do I scan and email documents on my canon mx870? I have a MAC OS X 10.7.5 and it is connected with a usb cable to the printer. Thank you so much!

Hi, I have 10.6.8 and an HP printer so it may be slightly different but I'll give it my best shot:
Go to System Preferences.
Click on "Print & Fax"
Near the top of that page you should see "Print" and "Scan" options. Click "Scan"
A button appears that says "open scanner"
The settings are different between the different scanner models so I'm not sure what the next window will look like, but it should be pretty straightforward from there. It will scan to a JPEG image which you can attach to an email. I hope that helps! Let me know if there's anything ense I can help with.

HT5569 Hi is it possible to install and setup a modem with an iPad only, I would appreciate an answer to this question thanks

Hi is it possible to install and setup a modem with an iPad only, I would appreciate an answer to this question thanks

The configuration page of my router on Safari (tap to enlarge)
See IP Adress at the top (center)

My iphone 5 require activation and i have connected with wifi but it is unable to activate

my iphone 5 require activation and i have connected with wifi but it is unable to activate

It needs a SIM card installed.

My iphone 3gs is disable and asked to connect with itunes

my iphone 3gs is disable and asked to connect with itunes

See this document
iOS: Forgot passcode or device disabled

TS1741 I lost my Apple TV remote and can't connect with my remote app. What do I do?

I lost my Apple TV remote and can't connect with my remote app. What do I do?

Buy a new remote or borrow one and make remote app work

When i do update to my iphone my pc shut down and dont finish update and now not connect with my pc

when i do update to my iphone my pc shut down and dont finish update and now not connect with my pcm just show (my iphone ) connect with itunes

Try this:
http://support.apple.com/kb/HT1808
Regards.

I can't turn it off and can't connect with iTunes

I can't turn the iPod Touch 4 off and can't connect with iTunes
When I try to connect with iTunes, it said because of some unkowned error occurred (0xE8000065)
Please HELP!!!!!!!!!!!!

Try here:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

HT1695 Both my iPod and my MacBookPro connect with my home Wi-Fi but my iPad will not even after entering the passcode. I have tried Full shutdown and tried other Wi-Fi's for which I had the correct passcode. My iPad would not connect. Any suggestions?

Both my iPod and my MacBookPro connect with my home Wi-Fi but my iPad will not even after entering the passcode. I have tried Full shutdown and tried other Wi-Fi's for which I had the correct passcode. My iPad would not connect. Any suggestions?

Hi! I am having the same problem. What's odd is that a few days ago- the ipad was connecting to the network fine. No changes made. Other devices can connect to this network. I have also been able to connect my ipad to other networks.
I have reset all network settings, reset my ipad, reset the router, hard stop reboot, turn on/off wifi connection. what's interesting is that when i click the arrow next to the network i am trying to log onto- the ip address, router, and dns numbers come up automatically and the router number does not fill in (also- this process takes a long time- at least 5 minutes).
any thoughts?

Troubleshoot and Setup Verizon.net Email with VZ In-Home Agent

VZ In-Home Agent is a tool that helps you setup and troubleshoot your Verizon.net email services. This tool is simple, easy-to-use and has information about various features of your Verizon.net email along with quick fixes for most of the common problems. It also helps you manage (Create/Delete) additional email accounts and also proactively diagnoses issues with your Email Clients (Outlook, Outlook Express, Windows Mail). The best part of this tool is that it automatically identifies your services and provides customized help, eliminating the need to wait for an agent.
VZ In-Home Agent helps easily set up your Vz Email account on Outlook, Outlook Express and Windows Mail, helps fix email problems, resets your password if you don't remember it, and can help create additional email Accounts.
Just download and install VZ In-Home Agent from http://www.verizon.com/connect/
If you face any issues or have any questions/suggestions, please use the Feedback form available on the tool and help us make this tool work better for you.
Minimum system requirements:
Operating System: Windows XP, Vista or Windows 7
RAM: 512 MB or more
Storage: 50 MB available on Hard disk
Router: Verizon-supported router (The D-Link routers are the only Verizon-supported routers that do not work with the FiOS Connection Wizard)
Modem (High Speed Internet (DSL)): For wireless support, a Verizon-provided wireless gateway is required. (Vz In-Home Agent does not support setting up wireless connections on 3rd party routers)

When will this new service support Mac OS, only Windows right now

Troubleshoot and Setup FiOS Connections with VZ In Home Agent

Similar Messages

Maybe you are looking for