Troubleshoot using wacom cintiq 21ux pen tablet with Photoshop cs5

Hello to all.
got my new Cintiq 21ux today. ! its my first pen tablet and i really love it !
i worked it perfectly on my photoshop cs4 and after watching some videos and reading articles i decided to upgrade to CS5 and that is when all the problem started.
long story short it seems like every time i open photoshop CS5 my wacom keyboard shortcuts and the pen calibration feat' vanish like i never did them and i need to re do them again from scratch.
to be more percise with my broblem:
I spent about an hour fixing the all the keyboard shourcuts on the Wacom "Tablet Properties Shortcut" menu (from the control panel) and i calibrated the pen.
after installing photoshop CS5 I lunched it and when i grabe my pen to try and work in the cs5 i got a messeage "Pen display tablet calibration reminder". i got the same message when i used the tablet for the first time and to my suprise when i went to the "Wacom Tablet Properties" menu - all the shortcuts i made disapper as i have never done them....
I maid a new keyboard shortcuts for the photoshop cs5 and closed the "Wacom Tablet Properties" menu. i opend it again just to make sure that the shortcuts had been saved and they had.
i opend the photoshop cs5 for the seconed time and when i moved my pen close to the tablet i got again the pop up window with the messeage "Pen display tablet calibration reminder".
needless to say - all my keyboard shortcut vanished again as never been maid.
i am using a strong pc computer with windows 7 and i have i downloaded and installed the latest cintiq wacom driver - the 6.1.5-3 driver version.
thx in advance @
Pini

Das sind irgendwelche Fehler im Wacom-Treiber in Kombination mit bestimmten Grafikkarten und PS' Hardwarebeschleunigung. Eine wirkliche Lösung zu dem Problem habe ich noch nirgendwo gesehen, aber vielelicht hilft ja das Ausknipsen von OpenCL oder andere Grafikeinstellungen im System.
Mylenium

Similar Messages

Probleme mit Photoshop CS6 und Wacom Cintiq 21UX Pen-Display

Hallo zusammen, ich hoffe man kann mir hier weiter helfen.
Seit ich Photoshop CS 6 auf meinen Rechner habe (Windows 7 64Bit, 8GByte Ram, Nvidia GTX 460 Grafikkarte) habe ich Probleme beim Zeichnen probleme mit dem Drucksensitiven Stif meines Wacom Cintiq 21UX Pen-Display.
Es tritt immer wieder Sporadisch auf, das wenn ich z.B. einfach Striche Zeichnen will, Gerade oder Geschwungene aus dem Handgelenk raus, das diese plötzlich in voller Pinselgröße erscheinen, ob wohl Photoshop so eingestellt ist, das die Pinselgröße durch den Stiftdruck gesteuert werden soll.
z.B. möchte eine Art Grass Zeichnen also setze ich den Stift an und Zeichne los, die ersten Sekunden kann ich diverse unterschiedliche Striche zeichnen, dann setze ich wieder zum x-ten mal den Stift für den nächsten Strich an und dieser wird in voller Pinselgröße gezeichnet, egal wie stark ich mit dem Stift aufdrücke, wenn ich den Stift wieder anhebe und wieder neu aufsetze geht es wieder oder auch mal nicht.
Ich weiß nicht wo das Problem ist den in Photoshop CS5 habe ich das noch nie gehabt.
Ich nutze viel die Standard Pinselspitze, aber auch bei anderen Pinselspitzen ist dieses verhalten gegeben, in anderen Programmen mit der Drucksensitiven Stift unterstützung habe ich keinerlei Probleme.
Habe auch die Wacom-Sift einstellungen schon wieder auf Standard zurück gesetzt auch ohne erfolg, auch aktuelle Wacom-Treiber installiert, auch ohne erfolg, es liegt an Photoshop CS 6
Wer kann helfen, oder könnte jemand das Problem an Adobe schicken, ich kann leider kein Englisch, habs schon mal in Deutsch an Adobe geschickt aber bis heute keine rückmeldung erhalten.
Bedanke mich schon mal im voraus für jede Hilfe.

Das sind irgendwelche Fehler im Wacom-Treiber in Kombination mit bestimmten Grafikkarten und PS' Hardwarebeschleunigung. Eine wirkliche Lösung zu dem Problem habe ich noch nirgendwo gesehen, aber vielelicht hilft ja das Ausknipsen von OpenCL oder andere Grafikeinstellungen im System.
Mylenium

Wacom Cintiq 21UX not working with MacPro TB!!!

Just got the 3.5 ~ 6 core and 3 of Apples TB –> DVI connectors.
OOOPs! My Wacom Cintiq 21UX needs DVI-I connectivity. So I go to BEST BUY and purchase a ROCKETFISH RF-AP306...
I plug into BUS 0, BUS 1, and BUS 2 and cannot get the Wacom monitor to sync with the Mac Pro.
I get an Apple Logo on startup, then black screen with a cool male voice saying, "To continue with ENGLISH as the main language... press ENTER", or something rediculously cool like that. I didn't even have a KB paired, so... I'm stuck...
NO SYNC on Cintiq.
Sooooo ~ I set up ANOTHER monitor and use an APPLE MDP —> DVI adapter and boing<!> I'm up and running (somewhat)
Still NO entry for Cintiq in the DISPLAYS PREFS PANE. The PEN SURFACE WORKS through the USB port, and it immediately brings up "Handwriting Gestures" on OTHER monitor!
U S I N 6 h N n dW r I t I ngN OW!S 0 0 0Co 0 l (Needs work, though)
Does anyone have any info or ideas for me?!? I'm going to FRYs to get a different brand of DVI-I connector... we'll see. Thanks in ADVANCE!!!

I have not heard of anyone using a RocketFish adapter successfully with a Mac.
DVI-I is a composite interface. It is what is usually issued by a computer output port, but I do not know of any cables that carry it all through, except perhaps the ones that shipped with the Cintiq. DVI-I contains all of DVI-D (the digital Interface) plus it has a set of VGA pins in the blade at the end and the four pins around it (plus one more in the top row of the grid used for both). Salmon-pink in the diagram below:
Click on the diagram to see it slightly larger.
Diagram courtesy wikipedia
I think they are trying to say you can use DVI-D *OR* use their cable and connect in a VGA that will be shuffled around to come in on the reserved pins on their ONE connector (so they saved money by not having to have a separate VGA connector as well).

Using plug-in "mystical tint tone" with photoshop CS5 extended x64

Good evening,
I have installed this plug-in at the location C:\Program Files (x86)\Adobe\Adobe Photoshop CS5\Plug-ins (default location). But I don't find this plug-in anywhere when photoshop CS5 is open.
Thanks for your help,
gv

You're right, Win32 is the API, so x86 would be more appropriate to describe the architecture. Hardly anybody uses the term "x32". But wouldn't just "32 bit" and "64 bit" have been better, if they want to make it less geeky?
By the way, the choices in development systems are "Win32" and "x64", and sometimes "x86". "Win64" is not used that way.
-Noel

Use iPad as a 2nd monitor or graphics tablet with Photoshop/Wacom Bamboo Pen?

Can iPad be used as a 2nd monitor or graphics tablet with Photoshop/Wacom Bamboo Pen tablet?
I called Wacom as asked this question but the guy was clueless, and I'm sure they'd rather have you spend $1000 on their Cintiq instead of $29.95 on a Pen.... I figure I'll get more use out of an iPad and save around $400...
Or maybe this is jsut a far fetched idea...

Hiya
I am not quite sure of how this product works, but it might be wortha try:
http://www.wacom.com/en/Products/BambooStylus/BambooPaper.aspx
H

Macbook Pro 15-inch, late 2011 - Wacom Cintiq 21UX 2

Today i was asked to hook up a Wacom Cintiq 21UX to a brand new MBP...
After hooking up all the cables the Cintiq started displaying distortion, like a noise in the vertical lines of the screen.
Wacom suggests to check the cables and try a different machine connecting with both DVI and VGA so i used an early 2009 17-inch MBP and connected both machines using both adaptors.
The 17 inch worked perfect with both VGA and DVI no distortion at any resolution
The 15 inch could not connect using DVI. Using VGA the screen started displaying the noise at 1344x1008 up to 1600x1200
Furthermore i tested the performance on both machines opening an identical .psd document at 300dpi and when using the brush tool noticed more latency on the 15-inch than on the 17-inch 2009 model. both MacBooks are running 10.7.2 with most recent software updates installed.
Is the distortion related to the Intel HD-video 3000?
Why is the 15-inch not connecting using DVI?
How come a late 2011 model has more latency than an early 2009 model?

Your 15" MBP shouldn't be running on the Intel HD3000 video if you're plugged into the adapter. Your MBP should automatically switch to the the much more powerful AMD 6750 card that comes with the new MBP's. If you're not sure it's switching, download gfxCardStatus, which gives you control over the video card.
Getting the right video card to run may cure some of your issues.
A new 15" MBP does not have a DVI out, so I assume you mean Thunderbolt to DVI connector? Maybe that could be the issue?

Using a tablet with Photoshop CC

I'm using Photoshop CC with a Wacom Intuos tablet. I'm sort of inclined to think that the issue I'm having has more to do with a tablet setting than a Photoshop setting but I was using this same table with CS6 and I don't think I was having this problem but either way I'm sure I'm not the only one on this forum who's used a wacom tablet with Photoshop so hopefully somebody can help.
With the paintbrush selected if you press and hold with the Wacom pen then brush options appear in a floating box. Can I turn that off? It's screwing me up because anytime I want to draw just a short line or spec it seems to bring the options up and doesn't draw my line. I sometimes like to paint textures on whatever I'm working on by making several specs of various colour and layering them up, but those short specs are pretty much impossible cuz it doesn't seem to realize I want to paint unless the pen is moving a bigger distance.
Like I said, this seems like it's probably more of a Wacom issue than a Photoshop issue but I can't find any settings to change that seem like they would fix the problem. Anybody out there know how I can fix that?
Thanks!

I was having same problem using Photoshop cc and windows 8.1.
I first noticed when I was using clone tool. If I held down pen to start painting from clone source the dang circle appears with brush options.
Here's what I did to fix it.
Make sure your tablet is plugged in and working.
Go to Windows Control Panel
Select Hardware and Sound.
"Pen and Touch" should be listed, and select "Change Tablet Pen Settings".
A dialog opens. Look for the box that has the line inside that says "Press and Hold", and select that line.
Then press Settings button under box. This opens a new dialog box. At the top you need to UNCHECK "Enable Press and Hold for right-clicking". Hit OK, etc.
That seemed to fix problem.
It seems under windows the default way pens work is that pressing and holding is equal to a right click. So unchecking that turns this off.
I also disabled "Flicks" as well in same dialog box and I thought it may affect how my pen works when drawing.

I'm using an iMac running Os X Yosemite, Photoshop CS5 Extended, R2880 Epson printer In the Print Settings dialog box, I can't select Color, Advanced BW or Grayscale unless I select "Printer Manages Color". The pull down menu is grayed out. Even with "pr

I’m using an iMac running Os X Yosemite, Photoshop CS5 Extended, R2880 Epson printer In the Print Settings dialog box, I can’t select Color, Advanced BW or Grayscale unless I select “Printer Manages Color”. The pull down menu is grayed out. Even with “printer manages color” the tif or jpg image comes out in color overlaid with black. (See example - printer1. image on left is close to what it should be). Photoshop has no updates pending. I’ve downloaded the latest Epson driver which was working fine just before the problem occurred

Is your Photoshop CS5 updated to 12.1?
Are you on Yosemite 10.10.1 or Yosemite 10.10.2?
Did you apply the recent Epson software 2.1.9 update?
What type of file is it (file format)? What bit depth and what color space?
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

My student has been using Lightroom 4 with Photoshop CS5 on her Mac for well over a year. Because of the difference between the Camera raw version available to her in Photoshop CS5 and the raw process in Lightroom 4, she has been exporting her raw images

Any ideas?

My student has been using Lightroom 4 with Photoshop CS5 on her Mac for well over a year. Because of the difference between the Camera raw version available to her in Photoshop CS5 and the raw process in Lightroom 4, she has been exporting her raw images from Lightroom and choosing the "Render using Lightroom option when it popped up in the dialogue box. She has been doing this for over a year and a half without any problem. Today when she hit Command E no dialogue box appeared and the image just opened in Photoshop. I'm concerned that all of her Lightroom edits are not being rendered to Photoshop. Anyone have an idea as to how we can get the "Render using Lightroom" dialogue back?

Which iMac for use with Photoshop CS5 and Lightroom

Any opinions on which iMac is best for use with Photoshop CS5 and Lightroom. Not sure if the 2.7 i5 with 512 graphics card is Plenty of power or if upgrading to the 3.1 i5 or 3.4 i7 is a wiser choice given the price differences. Appreciate the help

So I was reading over your post, and even though this is older and has to do with CS5, I have some information for CS6 that will be relevant to your question now that it is time to upgade the software. In general Photoshop has always been more about RAM than Processing power, though that is important too. Until CS5 it could never quite take advantage of what multi-core processors really had to offer, and even the graphics card didn't really effect much of it outside of certain features and the 3D optio
Now that is no longer true and Adobe can effeciently use all aspects of the computer to give you much better performance.
So much so that I was able to buy a brand New ASUS with the following specs:
Dual Core 2.2GHz Processors
8GB of RAM (4GB original to the machine)
Windows 7 Home Premium 64Bit OS
320GB HDD w/ 5400RPM
This machine not only runs photoshop CS6 and Launches in less than 5 Seconds... it can run Premier and After Effects as well, and this Laptop cost me less than $400 (on sale at Best Buy 2 Weeks Ago. You don't have to buy something this cheap, but isn't it great that you can and still run Master Collection effectively?
You can read my details on how to buy a Photoshop CS6 Laptop, what specs you need, comparison between Mac and PC and watch the video of my Photoshop Speed Test by reading this article:
http://robertoblake.com/blog/2012/06/buying-a-photoshop-cs6-laptop

What is the most advanced version of ACR that can be used with Photoshop CS5?

What is the most advanced version of ACR that can be used with Photoshop CS5?
Will it open RAW files from a Canon 5D Mark III ?

CS5 can use up to ACR 6.7.1. CS6 started with ACR 7.0.
The 5D Mark III was first supported with ACR 6.7.
ACR 6.7.1 can be downloaded from the Camera Raw Mac and Win links on the Adobe Download page:
http://www.adobe.com/downloads/updates.html
References:
http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html
http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html

Notebook for use with Photoshop CS5

Hi all, I need to buy a notebook for intensive use with Photoshop CS5 and Illustrator.
Can you recommend me a good notebook for a budget of around $900 ?
What do you think of HP PAVILION DV6-6178SL ?
See here: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03005298&tmp_task=prodinfoCategory&cc =it&dlc=it&lang=it&lc=it&product=5170932
Thanks to all,
Fabio

So I was reading over your post, and even though this is older and has to do with CS5, I have some information for CS6 that will be relevant to your question now that it is time to upgade the software. In general Photoshop has always been more about RAM than Processing power, though that is important too. Until CS5 it could never quite take advantage of what multi-core processors really had to offer, and even the graphics card didn't really effect much of it outside of certain features and the 3D optio
Now that is no longer true and Adobe can effeciently use all aspects of the computer to give you much better performance.
So much so that I was able to buy a brand New ASUS with the following specs:
Dual Core 2.2GHz Processors
8GB of RAM (4GB original to the machine)
Windows 7 Home Premium 64Bit OS
320GB HDD w/ 5400RPM
This machine not only runs photoshop CS6 and Launches in less than 5 Seconds... it can run Premier and After Effects as well, and this Laptop cost me less than $400 (on sale at Best Buy 2 Weeks Ago. You don't have to buy something this cheap, but isn't it great that you can and still run Master Collection effectively?
You can read my details on how to buy a Photoshop CS6 Laptop, what specs you need, comparison between Mac and PC and watch the video of my Photoshop Speed Test by reading this article:
http://robertoblake.com/blog/2012/06/buying-a-photoshop-cs6-laptop

Contact sheet with Photoshop CS5 Windows 7

Hello
As I tried to make some contact sheets with Photoshop CS5, I found that this functions disappeared from the "Automatization" menu (I had it in Photoshop CS3)
How could I do ? Is there some special "plugin" to do that ?
I use a french version of Photoshop CS5 running on Windows 7
Thanks Have a good day

Yes, do try the bridge version and also you can download the Optional plugins for cs5,
which includes the old contact sheet II, but please READ the instructions before installing.
http://www.adobe.com/support/downloads/product.jsp?product=39&platform=Windows
MTSTUNER

Stretched photos after editing with photoshop CS5

When I crop a photo with photoshop CS5 and then go and review it in Iphoto the picture looks like the unedited version in the "events" but when i double click on it it appears streteched. How do I fix this?
Also, when I edit a photo with CS5 (for ex: cool a picture if it is too warm) then go to look at it in iphoto it looks like the unedited version and once I click on the photo I can see the edited version.

The following is how Photoshop should be used from within iPhoto:
Using Photoshop or Photoshop Elements as Your Editor of Choice in iPhoto.
1 - select Photoshop or Photoshop Elememts as your editor of choice in iPhoto's General Preference Section's under the "Edit photo:" menu.
2 - double click on the thumbnail in iPhoto to open it in Photoshop. When you're finished editing click on the Save button. If you immediately get the JPEG Options window make your selection (Baseline standard seems to be the most compatible jpeg format) and click on the OK button. Your done.
3 - however, if you get the navigation window
that indicates that PS wants to save it as a PS formatted file. You'll need to either select JPEG from the menu and save (top image) or click on the desktop in the Navigation window (bottom image) and save it to the desktop for importing as a new photo.
This method will let iPhoto know that the photo has been editied and will update the thumbnail file to reflect the edit..
NOTE: With Photoshop Elements the Saving File preferences should be configured as shown:
I also suggest the Maximize PSD File Compatabilty be set to Always. In PSE’s General preference pane set the Color Picker to Apple as shown:
Note: to switch between iPhoto and PS or PSE as the editor of choice Control (right)-click on the thumbnail and select either Edit in iPhoto or Edit in External Editor from the contextual menu. If you use iPhoto to edit more than PSE re-select iPhoto in the iPhoto General preference pane. Then iPhoto will be the default editor and you can use the contextual menu to select PSE for your editor when desired.
OT

Can I complete level 5 with Photoshop CS5?

Not so much a question as a bug report. In Photoshop CS5, lesson number 5 (straighten a photo) doesn't work. The mechanism works (get the ruler and choose 'straighten'), but it doesn't detect that you have completed it because the button in CS6 is named "straighten layer" rather than "straighten". Works fine with the CS6 trial. I'm user "John Hattan", email [email protected] if you need more particulars.

Mira,
I'm using Windows 7, and my version is 12.0.4 x32. Thanks!
Date: Tue, 12 Jun 2012 13:19:42 -0600
From: [email protected]
To: [email protected]
Subject: Can I complete level 5 with Photoshop CS5?
    Re: Can I complete level 5 with Photoshop CS5?
    created by Mira D in LevelUp for Photoshop - View the full discussion
Hi Jackson, Can you tell me what OS version you are using? And can you confirm your version of Photoshop (Photoshop>About Photoshop... on Mac and Help>About Photoshop... on Windows). Thanks!Mira
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4486768#4486768
     To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4486768#4486768. In the Actions box on the right, click the Stop Email Notifications link.
     Start a new discussion in LevelUp for Photoshop by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

Troubleshoot using wacom cintiq 21ux pen tablet with Photoshop cs5

Similar Messages

Maybe you are looking for