Troubleshooting 6th gen ipod nano "unable to identify ipod"
Just this evening I plugged my ipod in to my laptop and I continually recieve the message that says something along the lines of "unable to identify ipod". I ran through the trouble shooting tips on the support website, including new usb port, restart, uninstall-reinstall, and turning off my anti-virus. Is there something else I can do to get my computer to recognize my device? Thanks in advance for your replies.
Your problem is completely different from the original post. The OP could not run the correct version of iTunes on their older computer. You're much more likely to get the help you need by starting your own thread with a properly descriptive subject line.
If you need instructions on how to start a new thread, see this link:
http://discussions.apple.com/ann.jspa?annID=650
Best of luck.
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Hi bob12345S,
If your iPod nano does not appear in iTunes when connected to your computer, you may want to troubleshoot using the steps on this page -
Apple - Support - iPod nano - iTunes Troubleshooting Assistant
http://www.apple.com/support/ipodnano/assistant/itunes/
Thanks for using Apple Support Communities.
Best,
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hi.
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Hi There.
Yes i have tried this approach several times.
Still wont let me sync my music to my ipod.
I t even shows the ipod, serial no. etc. I have tried everything these forums are suggesting. Still cannot get anywhere.
As soon as I press sync ...nothing happens.
When I plug the ipod in , it autostarts Itunes....then nothing !!!
Doesnt Apple/Windows realise just how big a problem this is ???
any other ideas people ??? -
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I'm thinking this guy is toast... please tell me I'm wrong!
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Hi,
I have 1 iPod Touch, 2 iPod Classic & 1 iPod Nano (brand new one)
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Thanks in advanceSorry, I followed both guides and uninstalled everything - rebooted, reinstalled iTunes like your second link instructions said.
PC sees all devices fine in Windows Explorer (and makes the pling sound when I connect them, they just do not show up in iTunes.
(ipod nano, ipod touch 32GB, iphone 1st gen, ipad 1st gen)
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I'm at a loss. -
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Or is there another solution
Any help appreiated
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