Troubleshooting Address Book issues using Palm Desktop for Mac (v. 4.2.1) and a T3?

Can someone please make suggestions which would correct the following issues?
1) When printing an Address Book from my Mac, the information in the "title" field prints twice. (I have checked my Preferences settings & reviewed how I have entered the information, etc. and everything is in order; also, an Address CARD DOES print correctly --- and --- after syncing to my T3 and then to my husband's PC, an Address Book prints correctly from the PC.)
2) After I have synced the Address Book from my Mac to my T3, the "zip code" entries appear BEFORE the "city" entries on the T3. (The zip codes appear correctly on my Mac and print out correctly.)
3) After I have synced the Address Book from my Mac to my T3, the "contacts" all appear in BLACK on my T3. Is there any way to show the different "contact categories" in COLOR on the T3 as they were originally entered in my Palm Desktop for Mac?
Post relates to: Tungsten T3

I Use Windows And Cant Help Sorry
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Dear joeweather45,
HAR asked a question that matches your expertise. Please respond to this question by directly replying to this email or by clicking the link below.
Question Subject: Troubleshooting Address Book issues using Palm Desktop for Mac (v. 4.2.1) and a T3?
Question Details: Can someone please make suggestions which would correct the following issues?
1) When printing an Address Book from my Mac, the information in the 'title' field prints twice. (I have checked my Preferences settings & reviewed how I have entered the information, etc. and everything is in order; also, an Address CARD DOES print correctly --- and --- after syncing to my T3 and then to my husband's PC, an Address Book prints correctly from the PC.)
2) After I have synced the Address Book from my Mac to my T3, the 'zip code' entries appear BEFORE the 'city' entries on the T3. (The zip codes appear correctly on my Mac and print out correctly.)
3) After I have synced the Address Book from my Mac to my T3, the 'contacts' all appear in BLACK on my T3. Is there any way to show the different 'contact categories' in COLOR on the T3 as they were originally entered in my Palm Desktop for Mac?
Device Name: Tungsten T3
Desktop Computer Operating System: Mac OS 10.3.x
Desktop computer brand and model number: Mac PowerBook G4
Desktop Personal Information Manager: Palm Desktop 4.2.1 Mac
How is your device connected to your computer: USB
Type of help question: Troubleshooting
Your expertise is valued. Thanks in advance for your response!
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Help! Error: Failed to open Address Book Database on Palm Desktop

In advance, thank you, thank you, thank you to the person who saves me from this error! I have no idea what I've done to deserve this!?! So, thank you for helping!!!
Here's the problem:
When I double click on the Palm Desktop icon on my desktop, I get: Error: Failed to open Address Book Database on Palm Desktop
And then, I get: This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.
When I click on the details button, it says: PALM caused an invalid page fault in
module MFC42.DLL at 0177:5f404045.
Registers:
EAX=0082fad8 CS=0177 EIP=5f404045 EFLGS=00010202
EBX=00000000 SS=017f ESP=0082fa94 EBP=00855d0c
ECX=5f4d1c58 DS=017f ESI=0082fad8 FS=572f
EDX=00017b84 ES=017f EDI=00000008 GS=0000
Bytes at CS:EIP:
8b 07 3b c8 74 34 83 79 f4 00 7d 0f 83 c1 f4 3b
Stack dump:
00000000 008558c0 004b5d3d 00000008 01befe17 0082fad8 008559cc 008558c0 00855d0c 00000000 00000010 5f4d1c58 00000000 00000000 00000000 00000000
Again, thanks for your help in advance!
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I've seen a lot of people post a message that's basically like the problem I'm having. I'm sending this to everyone who had the same general type of question in hopes that my fix might cure your problem also.
My Palm Desktop (4.1.4) would open correctly the first time after installing, but after doing a hotsync it would crash every other time it was opened (using a Tungsten E). I'm running Windows XP Professional, and it would give an error saying "Windows XP has encountered an error and needs to close", or something like that.
I did the usual. Removed the program and reinstalled, which didn't work. I also went through the tedious process of uninstalling the software, then removing every registry entry by hand that referenced the Palm or Pocketmirror, which also didn't work.
I searched through the support files on palmone.com and found something that gave me an idea. It talked about removing a corrupted file to fix problems with the datebook. I hadn't been getting any errors pointing to a specific problem, but on a hunch I deleted the entire address folder out of the Palm directory. That did the trick!
A corrupted address book in the Palm Desktop software was keeping it from running. The problem was how to fix the corruption, which I eventually found on a menu option in the Palm Desktop software.
Below is the fix that worked for me. Caution! Only do this if you have all of the current info in your Palm, because it will erase what's on your Palm Desktop.
1. Go to your Palm folder on your pc (default install location is c:\palm) and open the folder for your user.
2. Delete the address, datebook, expense, memopad, note pad and todo folders.
3. Open the Palm Desktop program.
4. Do a hotsync.
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6. Right after doing the hotsync, click Tools on the top menu in the Palm Desktop, then Options. Click on the Tools tab and then click Check Now to fix the corrupted data.
7. Click OK.
That should hopefully get you running again. Let me know if that worked for you.

Suddenly ICal & Address Book stopped syncing with Outlook for Mac

2 days ago, ICal and Address Book stopped syncing with Outlook for Mac 2011. I still have full functionality of Email in Outlook.
What is wrong and how can I fix it?

Any solution here yet? I have the same issue. After upgrading to Yosemite Outlook for mac kept requiring me to "rebuild identity database"
I did this many times so there were many new identities.
Finally I researched and found out that after the Yosemite update outlook would rebuild identity and once you do that there is a mismatch of your email account in outlook which just needs to be deleted and re-added to fix.
Now since then my outlook contacts and apple address book do not speak to each other.
If I make a new contact on my iphone and sync with my mac it will appear in apple address book.
If I make a new contact in outlook it will not appear on the iPhone.
So the phone is communicating and syncing with apple address book but wherever the apple address book goes to find the outlook contacts it must be using one of the older "identities"
Also now when I am in outlook and go from email to contacts it takes about 20 seconds to open the 5,300 contacts and it used to be instant.
Is there a way to view where outlook is getting the data? When I go into Outlook Preferences, Sync Services, "On My Computer:" is the one that is chosen so that should be good.
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Need palm desktop for Mac OSX but don't have serial number

A couple of months ago i posted asking for a download to get palm desktop for windows xp, since i couldn't use the download page due to the fact that the serial number on my visor deluxe is missing (garage sale, whaddya expect?). I'm glad you guys were able to help, but guess what, i've switched to mac, so it's back to square one.
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Hi Zonglars,
http://www.palm.com/us/support/macintosh/mac_desktop.html
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I have had strangely mixed results using "Address Book Exporter" to create files that can be imported into Palm Desktop.
I really want to export all 1200 of my Address book cards to my new Treo 700P. Too complex?
I set up a new group in my Address Book and placed about 400 cards in it. I then used Address Book Exporter to export all of these records using template "Palm Desktop" onto a .txt file on my hard drive.
When I opened my Palm Desktop application and clicked on import, I first had to cause the dialogue box to show all files rather than just "readable files" in order for the exported files to be available. When I clicked on the file of 400 Address book cards that I had exported, I got the dialogue box similar to FileMaker where you have to line up the receiving fields in the Palm Desktop application with the fields in the file that Address Book Exporter created.
When I set the "fields" drop-down menu to "addresses" and set the "Delimiters" drop-down menu to "Palm Desktop", everything just lined up automatically. No futher adjustments were needed. I just clicked OK and the 400 records were transferred to my Palm Desktop Address list - ready to further transfer to my new Treo 700P - successfully.
But when I went through this exact same routine, instead exporting all of the cards in my Address book, when I got to the last step and set the two drop down menus - the "fields" drop-down menu to "addresses" and set the "Delimiters" drop-down menu to "Palm Desktop" - nothing happened. The fields in the exported file did not line up at all. The created export file I opened showed only one "superfield' with all the data in it (just as the earlier example had, at first) which would not change to all of the fields needed to line up with the Palm Desktop importing fields as had happened in the first example.
Why the two different reactions to what seems to be the same routines? Does Address Book Exporter have a cap on the size of the export it can handle?
I just don't understand it.
Steve
PowerBook G4 15 1.6 ghz Mac OS X (10.4.7) 20" Apple Cinema Screen twinned, Safari 2.0.2, Mail 2.0.5, Address Book 4.0.3

See my reply to your post in the iSync forum:
http://discussions.apple.com/message.jspa?messageID=9618578#9618578

Why wont my Mac Address Book overwrite my Palm Desktop????

I have spent the last few days messy about with this bloody isync and my treo 650 trying to configure the address books in the way i would like.
yesterday i managed to finally back up my palm top (treo 650) and merge it with my mac address book. the only problem with this was that there were a lot of duplicate names, or names from the address book that didnt have numbers etc etc.
Anyway, the good thing was that i now had all of my contacts from my phone into my mac address book.
this morning i spent hours going through my now complete mac address book weeding out and duplicates, and basically making it perfect.
now i cant figure out how to overwrite my treo and my palm desktop on my mac with my mac address book contacts!!!! its driving me crazy!
i am not worried about ical, or any of the other things syncing (although i suppose it would be a bonus) i just want to get my address book contacts on my treo and to overwrite the old messy version of palm desktop that has all of the duplicates in it.
any ideas? i am running OSX 10.4.8 isync 2.3 and have palm desktop 4.2.1
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not quite sure what has happened now. i backed up the address book and exported the v cards (when you said select all in the left most sidebar did you mean select all of the groups or just the group called 'all'? i selected just the group called all).
i then imported them fine into palm desktop using the methods you said except that in my mac address book i had 586 cards and in palm desktop it only seems to say i have 312.
also when i was copying them it asked it i wanted to keep the new or old version with the only differences i could see between the new and the old cards being that it now said CATEGORIES: Palm in the notes section. i said yes to replacing all of the old ones with these new palm ones.
when i went back to the address book afterwards, it now seems to have taken a lot of various addresses out of the various groups i had them set up in. they are all still there in 'all' though so at least thats something.
i also seem to have some random duplicates in palm desktop.
i have also noticed that if for example in mac address book you dont fill in the first name in the first name box and the surname in the surname box (ie you write the first name and the surname in the first name box) then this can cause problems when you try and display stuff alphabetically in palm desktop.
i have some contacts with just names and emails, and some with numbers, emails etc etc. could this cause problems? i am also wondering if each card isnt set up in exactly the same format, could this cause problems in palm desktop (ie the order you have mobile, home, email etc listed on each card?)
still not sure why i only have almost half of my numbers though!?
can you help?
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Address book transfer from Palm 3x to Mac Address Book Lion

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I tried going to the application support folder to get the address book to transfer from my iMac with Leopard to my Powerbook with Tiger. It didn't work for me either. So here's what I did and it worked like a charm:
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BB desktop for Mac Does not work Curve and G5 OSX 10.5

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I hope that RIM will revisit the Mac software and provide a product that answers the needs of the Mac community.

Hey Everyone,
You may find some useful information in this article http://bbry.lv/9y2tHa
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Can I use Palm Desktop 4.2.1 with Snow Leopard?

I had a Visor Pro, which unfortunately was stolen along with my Mac PowerBook G4. I have ordered a new Mac laptop (MacBook Pro), but I am not going to be able to replace the Visor.
I want to be able to continue using the Palm Desktop application - I had version 4.2.1 for the Mac. I have 10 years of information in that program, I don't know one better and would like to continue to use it, Visor or no Visor.
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Or, is the Palm Desktop program that would work with Snow Leopard a different version than the 4.2.1 I have? And if so, how do I upgrade/move my data from 4.2.1 to a newer version?
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Tara,
I could have been you asking a very similar question, although I'm still not sure on the solution after some of the knowledgeable answers.
Like you, I have been using Palm Desktop to store 5 years of information, and I'm getting ready to buy the new iMac who reps tell me is probably not compatible with Palm Software anymore or will not and I should find other alternatives to store all my information.
For instance, I use Palm as my date book and To Do List which I find very convenient. Apple reps told me I could try getting used to iCal for this which I have been doing lately to try & get used to it.
Then there are my addresses. I also use Palm to store all my basic addresses (some with E-mail, some without). It was recommended to me to just use the address book that comes with the iMac. I've never used it but I can see in itself, it's easy to add addresses. My computer consultant also told me that she could easily transfer the addresses from those on Palm to my Thunderbird which I use with Firefox. So, if all my addresses were transferred from my Palm to Thunderbird, then I would just have them on Thunderbird, but I find it easier navigating them in Palm.
The last thing I use Palm for and the most important is under the menu of "Memos". For each category, I have created an alphabetized subject, like computers, legal, passwords, shopping (about 30 topics) and when I want to save important information, I go to that category and write as much or as little as a reference. I wondered "which" application I would use in order to create a similar way of looking up information on subjects.
I copied/pasted it all into a simple word document but that's not really made for what I want.
The last time I went to an Apple store and explained what I wanted -- they were the ones who suggested to use iMac addresses to store my Palm addresses, iCal to use as a new calendar and to do list, and finally an application (on the dock) called "E-mail" where I could do a similar thing as I did on my Palm by creating a series of categories, and when I click on it, a memo page comes up where I can type anything I want to related to that topic. It was demonstrated to me, altho I forgot how she did it, but although it was not meant for a function like that, it's easily done as with the Palm. I told my computer consultant this.
She was concerned that I may not be able to use my Thunderbird G-mail system if I have all my info in iMac applications. Yet if the addresses are in Thunderbird as well, I can't see why that would interfer.
Anyway, today she sent me this link & question and I start reading about a "sync" application and I would have no problem. They also mentioned software called Benno, but told me to try and use Apple apps first instead of having to go out and buy a whole new application to replace the functions of Palm.
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This is often the problem with the new features that Apple implement more and more for each functionalities and moving them to "the cloud" (iCloud).
Thus physically removing the files from the Mac makes the BBDM (logically) unable to sync with no-more existing files on the computer...
This is the case currently for the address book and iCal. I guess that new functionalities in iTunes might have the same effect. Haven't you enabled new features recently in iTunes?
Like "iTunes match" for example?...
Please don't forget to mark as "solved" if your question is replied and to "like" a useful reply to your post ;-)

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