Troubleshooting Adobe Reader XI--help!!!

Something on my computer is blocking Adobe Reader XI from opening anything! I have tried everything. I have uninstalled and reinstalled. I even tried reinstalling Reader 9 to make sure my computer just wasn't acting up with Reader XI, but to no avail. I'm wondering if it's just a setting somewhere that I need to change and just haven't found it yet! Can someone please help me???
Thanks,
Shelley

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Hi JackTatSykes
Download the reader X MSI from the below link : ftp://ftp.adobe.com/pub/adobe/reader/win/10.x/10.0.0/en_US/
Reader XI : ftp://ftp.adobe.com/pub/adobe/reader/win/11.x/11.0.00/en_US/

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Hi, could anyone let me know how to fix the problem in Adobe Reader X when you click Help from the menu bar followed by Adobe Reader X Help. Instead of taking you to an Adobe help page via a web browser, you get the error; "Online Help content cannot be displayed. Verify you can launch your web browser and have access to the Internet" message.
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http://help.adobe.com/en_US/reader/using/reader_X_help.pdf which is for a local saved copy of the help file.
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Any help would be appreciated.
Thanks
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Hi
F1 brings up the exact same message for me, "Online Help content cannot be displayed. Verify you can launch your web browser and have access to the Internet". The message appears within Adobe Reader X. It doesn't reach the browser at all.
When I click Help from the menu bar followed by Adobe Reader X Help, it will take around 5 seconds to have a think, and then show the message. I've used the setup assistant to set to default and no change. In Preferences, the Web browser Options for the Internet are all ticked,
Thanks

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Protected Mode Enabled and Disabled
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I've got the below error when click on : Help>Adobe Reader XI Help
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Here is the solution worked but not sure we can implement this or not.
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Troubleshooting Adobe Reader XI--help!!!

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