Troubleshooting "computer is offline.....or the clock on your computer us set incorrectly causing a connection error..."

I cannot seem to sign in because my "computer if offline...or the clock on your computer us set incorrectly causing a connection error..." Neither is true. How do I fix this?

spunoney
What version of Premiere Elements and on what computer operating system is it running?
Premiere Elements 12 by any chance?
Please review what I ran into in this regard and what the solution turned out to be for me.
ATR Premiere Elements Troubleshooting: PE12: Sign In Failure (Connect to Internet or Fix Computer Clock)
We will be watching for your results even if version other than 12 is involved.
Thank you.
ATR

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Just installed Premiere Elements, tring to register I'm getting this message:Either your computer is offline or the clock on your computer is set incorrectly, causing a connection error. An Internet connection is required. Please connect to the Internet o

Just installed Premiere Elements, tring to register I'm getting this message:Either your computer is offline or the clock on your computer is set incorrectly, causing a connection error. An Internet connection is required. Please connect to the Internet or adjust your clock and try again.". Have tried all suggested steps, no problem registering PSE one month ago. Win 7 system. Is there a solution?

Laurenceb70597335 you can find details regarding the activation process at Activation & Deactivation Help. This includes details on how to activate and deactivate Premiere Elements.

I have a MacBook Pro 13.3 OS- MAC OS X LION.Whenever I am staring the computer, it says You need to restart your computer by pressing the power button.I did this number of times and everytime it freezes to the same screen.Solution needed urgently pls.

I have a MacBook Pro 13.3 OS- MAC OS X LION.
Whenever I am staring the computer, it says You need to restart your computer by pressing the power button.
I did this number of times and everytime it freezes to the same screen.Solution needed urgently pls.
Thank you for any help in this regard that comes fast.

The details of the kernel-panic report is as follows-
Interval Since Last Panic Report: 1458653 sec
Panics Since Last Report:          6
Anonymous UUID:                    70BA6A**************************************************
Sun Sep 16 23:00:13 2012
panic(cpu 0 caller 0xffffff80002c4794): Kernel trap at 0xffffff8000290560, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000800028, CR3: 0x000000000a509005, CR4: 0x00000000001606e0
RAX: 0x0000000000000001, RBX: 0x0000000000820000, RCX: 0xffffff801122dc40, RDX: 0x0000000000020501
RSP: 0xffffff80ef3d3da0, RBP: 0xffffff80ef3d3dc0, RSI: 0x000000002b1d78b6, RDI: 0xffffff800342d280
R8: 0xffffff80ef3d3f08, R9: 0xffffff80ef3d3ef8, R10: 0x000000010d901000, R11: 0x0000000000000206
R12: 0xffffff800342d280, R13: 0x0000000000000000, R14: 0xffffff8011cd6500, R15: 0x0000000000800000
RFL: 0x0000000000010206, RIP: 0xffffff8000290560, CS: 0x0000000000000008, SS: 0x0000000000000000
CR2: 0x0000000000800028, Error code: 0x0000000000000000, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80ef3d3a50 : 0xffffff8000220792
0xffffff80ef3d3ad0 : 0xffffff80002c4794
0xffffff80ef3d3c80 : 0xffffff80002da55d
0xffffff80ef3d3ca0 : 0xffffff8000290560
0xffffff80ef3d3dc0 : 0xffffff800026c9c3
0xffffff80ef3d3f40 : 0xffffff80002c3fbb
0xffffff80ef3d3fb0 : 0xffffff80002da481
BSD process name corresponding to current thread: fsck_hfs
Mac OS version:
11E2620
Kernel version:
Darwin Kernel Version 11.4.2: Wed May 30 20:13:51 PDT 2012; root:xnu-1699.31.2~1/RELEASE_X86_64
Kernel UUID: 25EC645A-8793-3201-8D0A-23EA280EC755
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 4850001132
last loaded kext at 1796984176: com.apple.driver.BroadcomUSBBluetoothHCIController    4.0.7f2 (addr 0xffffff7f80e16000, size 57344)
loaded kexts:
com.apple.driver.BroadcomUSBBluetoothHCIController    4.0.7f2
com.apple.driver.AppleUSBTCButtons    227.6
com.apple.driver.AppleUSBTCKeyEventDriver    227.6
com.apple.driver.AppleUSBTCKeyboard    227.6
com.apple.driver.AppleIRController    312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
com.apple.BootCache    33
com.apple.iokit.SCSITaskUserClient    3.2.1
com.apple.driver.XsanFilter    404
com.apple.iokit.IOAHCISerialATAPI    2.0.3
com.apple.iokit.IOAHCIBlockStorage    2.0.4
com.apple.driver.AppleFWOHCI    4.8.9
com.apple.driver.AirPort.Brcm4331    560.7.21
com.apple.driver.AppleSDXC    1.2.2
com.apple.driver.AppleUSBHub    5.0.8
com.apple.iokit.AppleBCM5701Ethernet    3.2.4b8
com.apple.driver.AppleEFINVRAM    1.6.1
com.apple.driver.AppleSmartBatteryManager    161.0.0
com.apple.driver.AppleAHCIPort    2.3.0
com.apple.driver.AppleUSBEHCI    5.0.7
com.apple.driver.AppleUSBXHCI    1.0.7
com.apple.driver.AppleACPIButtons    1.5
com.apple.driver.AppleRTC    1.5
com.apple.driver.AppleHPET    1.7
com.apple.driver.AppleSMBIOS    1.9
com.apple.driver.AppleACPIEC    1.5
com.apple.driver.AppleAPIC    1.6
com.apple.driver.AppleIntelCPUPowerManagementClient    195.0.0
com.apple.nke.applicationfirewall    3.2.30
com.apple.security.quarantine    1.3
com.apple.security.TMSafetyNet    8
com.apple.driver.AppleIntelCPUPowerManagement    195.0.0
com.apple.driver.AppleUSBBluetoothHCIController    4.0.7f2
com.apple.iokit.IOBluetoothFamily    4.0.7f2
com.apple.driver.AppleFileSystemDriver    13
com.apple.driver.AppleUSBMultitouch    230.5
com.apple.driver.AppleThunderboltDPInAdapter    1.8.4
com.apple.driver.AppleThunderboltDPAdapterFamily    1.8.4
com.apple.driver.AppleThunderboltPCIDownAdapter    1.2.5
com.apple.iokit.IOUSBHIDDriver    5.0.0
com.apple.driver.AppleUSBMergeNub    5.0.7
com.apple.driver.AppleUSBComposite    5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.2.1
com.apple.iokit.IOBDStorageFamily    1.7
com.apple.iokit.IODVDStorageFamily    1.7.1
com.apple.iokit.IOCDStorageFamily    1.7.1
com.apple.driver.AppleThunderboltNHI    1.6.0
com.apple.iokit.IOThunderboltFamily    2.0.3
com.apple.iokit.IOSCSIArchitectureModelFamily    3.2.1
com.apple.iokit.IOFireWireFamily    4.4.5
com.apple.iokit.IO80211Family    420.3
com.apple.iokit.IOEthernetAVBController    1.0.1b1
com.apple.iokit.IONetworkingFamily    2.1
com.apple.iokit.IOUSBUserClient    5.0.0
com.apple.iokit.IOAHCIFamily    2.0.8
com.apple.iokit.IOUSBFamily    5.0.8
com.apple.driver.AppleEFIRuntime    1.6.1
com.apple.iokit.IOHIDFamily    1.7.1
com.apple.iokit.IOSMBusFamily    1.1
com.apple.security.sandbox    177.5
com.apple.kext.AppleMatch    1.0.0d1
com.apple.driver.DiskImages    331.7
com.apple.iokit.IOStorageFamily    1.7.2
com.apple.driver.AppleKeyStore    28.18
com.apple.driver.AppleACPIPlatform    1.5
com.apple.iokit.IOPCIFamily    2.7
com.apple.iokit.IOACPIFamily    1.4

Connect the device to your computer. Open iTunes. Select iPhone, iPad, or iPod in the Devices list. Click the Summary tab and select "Manually manage music and videos". Click Apply. but after that say's everything on my iPhone will be deleted

Connect the device to your computer.
Open iTunes.
Select iPhone, iPad, or iPod in the Devices list.
Click the Summary tab and select "Manually manage music and videos".
Click Apply.
than it says it'ss erase my iphone and sync with itunes library.
what should i do?

It wil only erase the music and videos. Nothing else.

Copy the media from your iPod to reconstitute the library on your computer.

trying to copy the media from your iPod to reconstitute the library on your computer.
I stored all songs on ipod...updated my OS. I completely wiped out the old microsoft windows and installed windows XP. (I know, bout time.) Besides that I have read that I cannot restore music from my ipod as it is only one way.
Is there a work around? I have the shuffle (1G). Thanks.

OK will these work for me also???
If the songs are in your iPods library there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod. This is just a selection, you'll find that they have varying degrees of functionality and some will transfer movies, videos, photos and games as well. Have a look at the web pages and documentation, they are generally quite straightforward. You can also read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
YamiPod Mac and Windows Versions
iGadget Windows Only
iPod Access Mac and Windows Versions
PodUtil Mac and Windows Versions
iPodCopy Mac and Windows Versions
PodPlayer Windows Only
CopyPod Windows Only
You can also transfer song files (or any type of file for that matter) between computers by using the iPod as a removable drive: Using your iPod as a storage drive

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Hi Debbie_Halloway. Here's a super helpful link for you in your search for transferring pictures from your Stratosphere to your computer: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=48561
Enjoy your device and have a great day!
JenniferH_VZW
Please follow us on Twitter @vzwsupport

I can't download the app '12 days of christmas'. The app details say that you don't need to use a device and that you can "download the gifts from your computer". How do I do this?

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Thanks
Chris

Go to the Purchases Tab in the App Store and Accept the apps.
Then you'll be able to update them.
Regards
TD

Strange message: the name of your computer ***** is already in use.....

This message keeps recurring. "the name of your computer "Computer Name" is in use on this network. The name has been changed to "Computer Name2".
+to change the name of your computer, open System Preferences and click on Sharing, then type in the Computer Name field.+
Okay, this keeps recurring and changing the name to 3,4,5, so on until I follow the instructions and rename it in Pref. This just started recently. It will behave itself after a full shutdown, reset pmu and zap the pram. But it won't last long.
Anybody have this happen?

Greetings,
If the computer you speak of is in an Active Directory Domain, your problem could be there, if the computer has been removed at some point - the original name could still be in the database. Contact your IT folks and let them know of the duplicate name.
Otherwise, there must be another computer with the same name, connected to the same network as you. The only other possibility would be some Netbios/DNS caching on your router, a server/workstation being used as a router, etc.
Run the maintenance routines - "sudo dscacheutil -flushcache", this will flush the DNS cache out, and then you could run - "sudo periodic daily weekly monthly". Without the quotes. The second one will take about 15 minutes or so. You may or may not need the sudo command on the first one.
This will clear the caches out and there will be noting erroneous to reference.
If you change the name, does it still do that? You can always rename it back, if you need to.
Cheers,
M.

The name of your computer "name(7)" is already in use on this network. The name has been changed to "name (10)".

I know why this happens - there are two network connections to the same network. One is wi-fi, the other is ethernet.
I can stop it happening by turning off wi-fi.
I'd rather keep both connections, though.
Is there a way of adjusting this so it stops doing it?
Should I be using the route command to set up different routes to the two links?
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I thought about it ...
The name of the computer have different meaning.
Normally, the computer name, or in this case 'hostname' refer to the RFC of DNS, Domain Name System IP Service, that resolving 'speaking names' to IP adresses. If your Computer is a Part of the global, Public Internet and so listed on a Public Domain Name Server, the function 'global hostnames' should bei used.
The local hostname refers to the apple Bonjour Service, to solve local network units. (http://support.apple.com/kb/ph3763)
The need of different interface names for your Computer sounds strange to me, because the name represent the same machine, the same services your computer offer in your Network.
I had similar symptoms in my network, because i Need to use both interfaces (ETH an WLAN). But, this problems were related to adress conflicts, refresh time of routing tables in my network. Since i use static IP adresses for my mac interfaces, all things ok and i never seen again any problems.

Error Msg | "Could not copy the page to your computer"

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I also attempted to create a new page in that very same
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I would recommend transferring your purchases to your computer. After the transfer is complete your media should be in your iTunes library. If the indicator that your iPad will be erased appears, just sync the transferred media. Only media purchased via iTunes with your Apple ID will transfer. From there, you should be able to backup.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
Also, if you ever are missing purchased iTunes media, you can download it again free of charge by following the steps in the article below.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Cheers,
Jason H.

I currently have the iphone using imei is 013428003820386. I'm using normal. When I plug the phone into the laptop to copy the photos to your computer system requires update to the latest version. I agree to the machine but when the update requires activa

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Don't post personal details on a public user to user technical support forum where nobody can help you.
If you want help, then contact Apple directly, but not here on a public user forum.

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Sys.WebForms.PageRequestManagerParserErrorException: The message received from the server could not be parsed. Common causes for this error are when the response is modified by calls to Response.Write(), response filters, HttpModules, or server trace is enabled.
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Is there a way to coordinate email on your computer and on your iphone? When I delete email on my computer it still shows up as unread on my phone.

It depends on the type of email account you are using, POP3 or IMAP. This article explains the differences: http://mail2web.com/blog/2010/02/pop-imap-difference/

HT4623 we no longer have the computer we used for the itunes and my computer is restricted and now iphone says long into itunes but we cant what can we do

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Disabled
Place the iPod in recovery mode using one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
For MAC or PC
The Firmware Umbrella - TinyUmbrella
and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
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Troubleshooting "computer is offline.....or the clock on your computer us set incorrectly causing a connection error..."

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