[TroubleShooting]Continuity Wi-Fi issue. iPhone and mac not on the same wifi network

Ive been following this and other forums since Yosemite came out few weeks back & i can see many other people are having this issue as well.
The issue is that I'm not able to make/receive calls on my MBP using my iPhone via continuity.
Ive tried all of the possible solutions made here and elsewhere on how to resolve this issue. [playing about with settings and iCloud]
When I'm at home all of the handoff and continuity features work apart from making and receiving calls. Tells me my mac and iPhone are not on the same wifi network, even though they are.
Now, the solution?
Now this is where tourbleshooting comes in. Ive taken my mac and to my homegirls house & all of the features worked including phonecalls, without changing anything, except?? THE ISP and the router at her house.
Personally i live in London, Uk. At home i have sky, and my girl has TalkTalk.
So im 99.9% sure this has nothing to do with the OS X, but rather its the ISP or the router.
Now I'm asking for help from anyone that understands the ISP's and routers, on what kind of issue there might be. Im no computer wiz kid, but I'm guessing it could be something that has to do with the NAT type. (Call of duty on ps3 haha) At my house its moderate and my homegirls - open? could that be the issue? if so are there any router settings i can play about to see if that solves the issue?
Thanks.
Please only post if you know what you're talking about because i don't want anyone giving me some next instructions for my router so i end up without internet what so ever haha And whoever is having the same problem, id appreciate if you'd post on this to keep the post alive

Hey chrisfromdc,
If you are having an issue with your Mac being unregistered with iMessage and FaceTime, I would suggest that you troubleshoot using the steps in this article - 
If you have difficulty activating FaceTime or iMessage - Apple Support
Thanks for using Apple Support Communities.
Be well,
Brett L 

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