Troubleshooting Fax Server Error Code: 0xC0000005

Hello,
On windows 2012 R2, the fax service stops with : Error Code: 0xC0000005 (Is working with same setting on windows sever 2003).
Thank you in advance for your help,
Cédric

Hi Cedric,
Please run sfc /scannow command to scan all protected system files. Any find?
Meanwhile, please refer to following article and thread, then check if can help you.
Unable
to receive Faxes on Windows Server 2012 r2
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft
does not guarantee the accuracy of this information.
If this issue still exists, please let me know complete error message that you can get. Meanwhile, please check
Event Viewer and check if find more details.
Hope this helps.
Best regards,
Justin Gu

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    PhotoMetadataHandler.dll C:\Windows\System32\PhotoMetadataHandler.dll
    6.3.9600.16384
    twinui.appcore.dll C:\Windows\System32\twinui.appcore.dll
    6.3.9600.17195
    wpncore.dll C:\Windows\System32\wpncore.dll
    6.3.9600.17031
    DWrite.dll C:\Windows\System32\DWrite.dll
    6.3.9600.17111
    UIAnimation.dll C:\Windows\System32\UIAnimation.dll
    6.3.9600.16384
    nvumdshimx.dll C:\Windows\System32\nvumdshimx.dll
    9.18.13.4709
    setupapi.dll C:\Windows\System32\setupapi.dll
    6.3.9600.17031
    nvinitx.dll C:\Windows\System32\nvinitx.dll
    9.18.13.4709
    version.dll C:\Windows\System32\version.dll
    6.3.9600.16384
    igd10iumd64.dll C:\Windows\System32\igd10iumd64.dll
    10.18.10.3412
    ncrypt.dll C:\Windows\System32\ncrypt.dll
    6.3.9600.16384
    ntasn1.dll C:\Windows\System32\ntasn1.dll
    6.3.9600.16384
    igdusc64.dll C:\Windows\System32\igdusc64.dll
    10.18.10.3412
    wlidprov.dll C:\Windows\System32\wlidprov.dll
    6.3.9600.17039
    samcli.dll C:\Windows\System32\samcli.dll
    6.3.9600.16384
    thumbcache.dll C:\Windows\System32\thumbcache.dll
    6.3.9600.17031
    Windows.Networking.Connectivity.dll C:\Windows\System32\Windows.Networking.Connectivity.dll
    6.3.9600.16523
    InputSwitch.dll C:\Windows\System32\InputSwitch.dll
    6.3.9600.17031
    urlmon.dll C:\Windows\System32\urlmon.dll
    11.0.9600.17496
    iertutil.dll C:\Windows\System32\iertutil.dll
    11.0.9600.17496
    wininet.dll C:\Windows\System32\wininet.dll
    11.0.9600.17496
    MrmCoreR.dll C:\Windows\System32\MrmCoreR.dll
    6.3.9600.17478
    Windows.UI.dll C:\Windows\System32\Windows.UI.dll
    6.3.9600.16384
    ninput.dll C:\Windows\System32\ninput.dll
    6.3.9600.16517
    windows.globalization.fontgroups.dll C:\Windows\System32\windows.globalization.fontgroups.dll
    6.3.9600.16384
    msftedit.dll C:\Windows\System32\msftedit.dll
    6.3.9600.17041
    msimg32.dll C:\Windows\System32\msimg32.dll
    6.3.9600.16384
    stobject.dll C:\Windows\System32\stobject.dll
    6.3.9600.17238
    batmeter.dll C:\Windows\System32\batmeter.dll
    6.3.9600.16384
    wintrust.dll C:\Windows\System32\wintrust.dll
    6.3.9600.17085
    crypt32.dll C:\Windows\System32\crypt32.dll
    6.3.9600.17475
    msasn1.dll C:\Windows\System32\msasn1.dll
    6.3.9600.16384
    es.dll C:\Windows\System32\es.dll
    2001.12.10530.16384
    prnfldr.dll C:\Windows\System32\prnfldr.dll
    6.3.9600.16384
    winspool.drv C:\Windows\System32\winspool.drv
    6.3.9600.17238
    SETTINGSYNCPOLICY.dll C:\Windows\System32\SETTINGSYNCPOLICY.dll
    6.3.9600.17031
    sxs.dll C:\Windows\System32\sxs.dll
    6.3.9600.16384
    DeviceSetupManagerAPI.dll C:\Windows\System32\DeviceSetupManagerAPI.dll
    6.3.9600.16384
    wevtapi.dll C:\Windows\System32\wevtapi.dll
    6.3.9600.16384
    shacct.dll C:\Windows\System32\shacct.dll
    6.3.9600.16384
    Actioncenter.dll C:\Windows\System32\Actioncenter.dll
    6.3.9600.17238
    ntshrui.dll C:\Windows\System32\ntshrui.dll
    6.3.9600.17031
    srvcli.dll C:\Windows\System32\srvcli.dll
    6.3.9600.16384
    AudioSes.dll C:\Windows\System32\AudioSes.dll
    6.3.9600.17393
    linkinfo.dll C:\Windows\System32\linkinfo.dll
    6.3.9600.16384
    AltTab.dll C:\Windows\System32\AltTab.dll
    6.3.9600.17031
    authui.dll C:\Windows\System32\authui.dll
    6.3.9600.17396
    cscapi.dll C:\Windows\System32\cscapi.dll
    6.3.9600.16384
    pnidui.dll C:\Windows\System32\pnidui.dll
    6.3.9600.17031
    IPHLPAPI.DLL C:\Windows\System32\IPHLPAPI.DLL
    6.3.9600.16384
    nsi.dll C:\Windows\System32\nsi.dll
    6.3.9600.16384
    winnsi.dll C:\Windows\System32\winnsi.dll
    6.3.9600.16384
    NetworkStatus.dll C:\Windows\System32\NetworkStatus.dll
    6.3.9600.16384
    DXP.dll C:\Windows\System32\DXP.dll
    6.3.9600.16384
    GdiPlus.dll C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9600.17227_none_932c0e57474f5080\GdiPlus.dll
    6.3.9600.17227
    shdocvw.dll C:\Windows\System32\shdocvw.dll
    6.3.9600.16384
    Syncreg.dll C:\Windows\System32\Syncreg.dll
    2007.94.9600.16384
    npmproxy.dll C:\Windows\System32\npmproxy.dll
    6.3.9600.16384
    wlanapi.dll C:\Windows\System32\wlanapi.dll
    6.3.9600.17238
    WinTypes.dll C:\Windows\System32\WinTypes.dll
    6.3.9600.17031
    wcmapi.dll C:\Windows\System32\wcmapi.dll
    6.3.9600.16384
    wpdshserviceobj.dll C:\Windows\System32\wpdshserviceobj.dll
    6.3.9600.16384
    PortableDeviceTypes.dll C:\Windows\System32\PortableDeviceTypes.dll
    6.3.9600.16384
    PortableDeviceApi.dll C:\Windows\System32\PortableDeviceApi.dll
    6.3.9600.16384
    bthprops.cpl C:\Windows\System32\bthprops.cpl
    6.3.9600.16384
    BluetoothApis.dll C:\Windows\System32\BluetoothApis.dll
    6.3.9600.17238
    sqmapi.dll C:\Program Files\Windows Portable Devices\sqmapi.dll
    6.3.9600.17031
    SettingMonitor.dll C:\Windows\System32\SettingMonitor.dll
    6.3.9600.17031
    dhcpcsvc6.DLL C:\Windows\System32\dhcpcsvc6.DLL
    6.3.9600.17111
    ws2_32.dll C:\Windows\System32\ws2_32.dll
    6.3.9600.16384
    dhcpcsvc.dll C:\Windows\System32\dhcpcsvc.dll
    6.3.9600.17111
    SettingSyncCore.dll C:\Windows\System32\SettingSyncCore.dll
    6.3.9600.17031
    netprofm.dll C:\Windows\System32\netprofm.dll
    6.3.9600.16384
    AepRoam.dll C:\Windows\System32\AepRoam.dll
    6.3.9600.17031
    Windows.UI.Search.dll C:\Windows\System32\Windows.UI.Search.dll
    6.3.9600.17278
    wincorlib.DLL C:\Windows\System32\wincorlib.DLL
    6.3.9600.17031
    WSClient.dll C:\Windows\System32\WSClient.dll
    6.3.9600.17031
    UIAutomationCore.DLL C:\Windows\System32\UIAutomationCore.DLL
    7.2.9600.16421
    WSShared.dll C:\Windows\System32\WSShared.dll
    6.3.9600.17278
    WSSync.dll C:\Windows\System32\WSSync.dll
    6.3.9600.16384
    wer.dll C:\Windows\System32\wer.dll
    6.3.9600.17031
    ELSCore.dll C:\Windows\System32\ELSCore.dll
    6.3.9600.16384
    NetworkExplorer.dll C:\Windows\System32\NetworkExplorer.dll
    6.3.9600.16384
    Windows.UI.Xaml.dll C:\Windows\System32\Windows.UI.Xaml.dll
    6.3.9600.17238
    d2d1.dll C:\Windows\System32\d2d1.dll
    6.3.9600.16473
    searchfolder.dll C:\Windows\System32\searchfolder.dll
    6.3.9600.17278
    PackageStateRoaming.dll C:\Windows\System32\PackageStateRoaming.dll
    6.3.9600.16384
    ieframe.dll C:\Windows\System32\ieframe.dll
    11.0.9600.17496
    StructuredQuery.dll C:\Windows\System32\StructuredQuery.dll
    7.0.9600.17031
    AcSignIcon.dll C:\Windows\System32\AcSignIcon.dll
    19.1.18.0
    mfc100u.dll C:\Windows\System32\mfc100u.dll
    10.0.40219.325
    msvcr100.dll C:\Windows\System32\msvcr100.dll
    10.0.40219.332
    MFC100ENU.DLL C:\Windows\System32\MFC100ENU.DLL
    10.0.40219.325
    provsvc.dll C:\Windows\System32\provsvc.dll
    6.3.9600.17031
    DropboxExt64.24.dll C:\Users\pbyse_000\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll
    1.0.0.24
    dbghelp.dll C:\Windows\System32\dbghelp.dll
    6.3.9600.16520
    msvcp90.dll C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_08e793bfa83a89b5\msvcp90.dll
    9.0.30729.8387
    msvcr90.dll C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_08e793bfa83a89b5\msvcr90.dll
    9.0.30729.8387
    secur32.dll C:\Windows\System32\secur32.dll
    6.3.9600.16384
    EhStorShell.dll C:\Windows\System32\EhStorShell.dll
    6.3.9600.16384
    GROOVEEX.DLL C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
    14.0.4734.1000
    ATL90.dll C:\Windows\WinSxS\amd64_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.6161_none_0a1fd3a3a768b895\ATL90.dll
    9.0.30729.6161
    OFFICE.ODF C:\Program Files\Common Files\microsoft shared\OFFICE14\Cultures\OFFICE.ODF
    14.0.4730.1010
    GrooveIntlResource.dll C:\Program Files\Microsoft Office\Office14\1033\GrooveIntlResource.dll
    14.0.4734.1000
    msxml6.dll C:\Windows\System32\msxml6.dll
    6.30.9600.17041
    mssprxy.dll C:\Windows\System32\mssprxy.dll
    7.0.9600.17031
    srchadmin.dll C:\Windows\System32\srchadmin.dll
    7.0.9600.17031
    AcSignCore16.dll C:\Program Files\Autodesk\Autodesk Sync\RealDwg\AcSignCore16.dll
    19.1.14.0
    msvcp100.dll C:\Windows\System32\msvcp100.dll
    10.0.40219.332
    ondemandconnroutehelper.dll C:\Windows\System32\ondemandconnroutehelper.dll
    6.3.9600.16384
    winhttp.dll C:\Windows\System32\winhttp.dll
    6.3.9600.16384
    wpnprv.dll C:\Windows\System32\wpnprv.dll
    6.3.9600.17031
    dnsapi.dll C:\Windows\System32\dnsapi.dll
    6.3.9600.17039
    Windows.Security.Authentication.OnlineId.dll
    C:\Windows\System32\Windows.Security.Authentication.OnlineId.dll
    6.3.9600.17031
    mswsock.dll C:\Windows\System32\mswsock.dll
    6.3.9600.16384
    dpapi.dll C:\Windows\System32\dpapi.dll
    6.3.9600.16384
    nimdnsNSP.dll C:\Program Files\National Instruments\Shared\mDNS Responder\nimdnsNSP.dll
    214.3.2.49152
    nimdnsResponder.dll C:\Windows\System32\nimdnsResponder.dll
    214.3.2.49152
    mdnsNSP.dll C:\Program Files\Bonjour\mdnsNSP.dll
    3.0.0.10
    rasadhlp.dll C:\Windows\System32\rasadhlp.dll
    6.3.9600.16384
    Windows.Networking.Sockets.PushEnabledApplication.dll
    C:\Windows\System32\Windows.Networking.Sockets.PushEnabledApplication.dll
    6.3.9600.17031
    SyncCenter.dll C:\Windows\System32\SyncCenter.dll
    6.3.9600.17031
    imapi2.dll C:\Windows\System32\imapi2.dll
    6.3.9600.16384
    hgcpl.dll C:\Windows\System32\hgcpl.dll
    6.3.9600.16384
    FWPUCLNT.DLL C:\Windows\System32\FWPUCLNT.DLL
    6.3.9600.17042
    qmgrprxy.dll C:\Windows\System32\qmgrprxy.dll
    7.7.9600.16384
    schannel.dll C:\Windows\System32\schannel.dll
    6.3.9600.17385
    ncryptsslp.dll C:\Windows\System32\ncryptsslp.dll
    6.3.9600.17385
    WWanAPI.dll C:\Windows\System32\WWanAPI.dll
    6.3.9600.16384
    wwapi.dll C:\Windows\System32\wwapi.dll
    8.1.9600.16384
    FXSST.dll C:\Windows\System32\FXSST.dll
    6.3.9600.16384
    FXSAPI.dll C:\Windows\System32\FXSAPI.dll
    6.3.9600.17331
    FXSRESM.dll C:\Windows\System32\FXSRESM.dll
    6.3.9600.16384
    msiltcfg.dll C:\Windows\System32\msiltcfg.dll
    5.0.9600.16384
    msi.dll C:\Windows\System32\msi.dll
    5.0.9600.17399
    mpr.dll C:\Windows\System32\mpr.dll
    6.3.9600.16384
    wscinterop.dll C:\Windows\System32\wscinterop.dll
    6.3.9600.17031
    wscapi.dll C:\Windows\System32\wscapi.dll
    6.3.9600.17031
    wscui.cpl C:\Windows\System32\wscui.cpl
    6.3.9600.17031
    werconcpl.dll C:\Windows\System32\werconcpl.dll
    6.3.9600.17031
    framedynos.dll C:\Windows\System32\framedynos.dll
    6.3.9600.17114
    wercplsupport.dll C:\Windows\System32\wercplsupport.dll
    6.3.9600.17031
    hcproviders.dll C:\Windows\System32\hcproviders.dll
    6.3.9600.16384
    ieproxy.dll C:\Program Files\Internet Explorer\ieproxy.dll
    11.0.9600.17496
    UIRibbonRes.dll C:\Windows\System32\UIRibbonRes.dll
    6.3.9600.16384
    winmm.dll C:\Windows\System32\winmm.dll
    6.3.9600.17078
    WINMMBASE.dll C:\Windows\System32\WINMMBASE.dll
    6.3.9600.17080
    dlnashext.dll C:\Windows\System32\dlnashext.dll
    12.0.9600.16384
    DevDispItemProvider.dll C:\Windows\System32\DevDispItemProvider.dll
    6.3.9600.16384
    comdlg32.dll C:\Windows\System32\comdlg32.dll
    6.3.9600.17238
    virtdisk.dll C:\Windows\System32\virtdisk.dll
    6.3.9600.16384
    fltLib.dll C:\Windows\System32\fltLib.dll
    6.3.9600.16384
    MSWB7.dll C:\Windows\System32\MSWB7.dll
    6.3.9600.16384
    FolderViewImpl.dll C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\FolderViewImpl.dll
    1.0.0.0
    utils.dll C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\utils.dll
    8.0.0.222
    CommApi.dll C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\CommApi.dll
    8.0.0.222
    credui.dll C:\Windows\System32\credui.dll
    6.3.9600.16384
    rasapi32.dll C:\Windows\System32\rasapi32.dll
    6.3.9600.17039
    ipc.dll C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\ipc.dll
    8.0.0.222
    rasman.dll C:\Windows\System32\rasman.dll
    6.3.9600.16384
    TCPConnection.dll C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\TCPConnection.dll
    8.0.0.222
    Clearfishellext_x64.dll C:\Program Files (x86)\Acer\clear.fi plug-in\Clearfishellext_x64.dll
    1.0.0.0
    threadpoolwinrt.dll C:\Windows\System32\threadpoolwinrt.dll
    6.3.9600.16384
    Windows.Web.dll C:\Windows\System32\Windows.Web.dll
    6.3.9600.16384
    Wpc.dll C:\Windows\System32\Wpc.dll
    6.3.9600.17236
    netapi32.dll C:\Windows\System32\netapi32.dll
    6.3.9600.16384
    normaliz.dll C:\Windows\System32\normaliz.dll
    6.3.9600.16384
    Windows.Devices.Geolocation.dll C:\Windows\System32\Windows.Devices.Geolocation.dll
    6.3.9600.16384
    LocationApi.dll C:\Windows\System32\LocationApi.dll
    6.3.9600.16499
    SensorsApi.dll C:\Windows\System32\SensorsApi.dll
    6.3.9600.17041
    gpapi.dll C:\Windows\System32\gpapi.dll
    6.3.9600.17085
    cryptnet.dll C:\Windows\System32\cryptnet.dll
    6.3.9600.16384
    Wldap32.dll C:\Windows\System32\Wldap32.dll
    6.3.9600.17278
    elslad.dll C:\Windows\System32\elslad.dll
    6.3.9600.16384
    apprepapi.dll C:\Windows\System32\apprepapi.dll
    6.3.9600.16384
    tbs.dll C:\Windows\System32\tbs.dll
    6.3.9600.16384
    pcacli.dll C:\Windows\System32\pcacli.dll
    6.3.9600.16384
    sfc_os.dll C:\Windows\System32\sfc_os.dll
    6.3.9600.16384
    keepaliveprovider.dll C:\Windows\System32\keepaliveprovider.dll
    6.3.9600.16384
    Windows.Globalization.dll C:\Windows\System32\Windows.Globalization.dll
    6.3.9600.17031
    globinputhost.dll C:\Windows\System32\globinputhost.dll
    6.3.9600.16384
    PlayToDevice.dll C:\Windows\System32\PlayToDevice.dll
    12.0.9600.17031
    WorkfoldersShell.dll C:\Windows\System32\WorkfoldersShell.dll
    6.3.9600.17238
    SkydriveShell.dll C:\Windows\System32\SkydriveShell.dll
    6.3.9600.17278
    chartv.dll C:\Windows\System32\chartv.dll
    6.3.9600.16384
    sfc.dll C:\Windows\System32\sfc.dll
    6.3.9600.16384
    devrtl.dll C:\Windows\System32\devrtl.dll
    6.3.9600.16384
    twext.dll C:\Windows\System32\twext.dll
    6.3.9600.16384
    7-zip.dll C:\Program Files\7-Zip\7-zip.dll
    9.20.0.0
    PhotoBase.dll C:\Program Files\Windows Photo Viewer\PhotoBase.dll
    6.3.9600.16384
    mlang.dll C:\Windows\System32\mlang.dll
    6.3.9600.16384
    ShellStreams64.dll C:\Program Files\Common Files\Apple\Internet Services\ShellStreams64.dll
    7.16.5.1
    IconCodecService.dll C:\Windows\System32\IconCodecService.dll
    6.3.9600.16384
    ApplePhotoStreamsPS64.dll C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreamsPS64.dll
    7.16.5.1
    NppShell_06.dll C:\Program Files (x86)\Notepad++\NppShell_06.dll
    0.1.0.0
    acppage.dll C:\Windows\System32\acppage.dll
    6.3.9600.17031
    zipfldr.dll C:\Windows\System32\zipfldr.dll
    6.3.9600.17031
    MpOAV.dll C:\Program Files\Windows Defender\MpOAV.dll
    4.6.305.0
    MpClient.dll C:\Program Files\Windows Defender\MpClient.dll
    4.6.305.0
    imagehlp.dll C:\Windows\System32\imagehlp.dll
    6.3.9600.16438
    webservices.dll C:\Windows\System32\webservices.dll
    6.3.9600.17031
    drprov.dll C:\Windows\System32\drprov.dll
    6.3.9600.16384
    ntlanman.dll C:\Windows\System32\ntlanman.dll
    6.3.9600.16384
    davclnt.dll C:\Windows\System32\davclnt.dll
    6.3.9600.17041
    davhlpr.dll C:\Windows\System32\davhlpr.dll
    6.3.9600.16384
    UIRibbon.dll C:\Windows\System32\UIRibbon.dll
    6.3.9600.16384
    AdSyncNamespace.dll C:\Program Files\Autodesk\Autodesk Sync\AdSyncNamespace.dll
    4.0.27.1
    psapi.dll C:\Windows\System32\psapi.dll
    6.3.9600.16384
    QtCore_Ad_SyncNs_4.dll C:\Program Files\Autodesk\Autodesk Sync\QtCore_Ad_SyncNs_4.dll
    4.8.2.0
    QtSql_Ad_SyncNs_4.dll C:\Program Files\Autodesk\Autodesk Sync\QtSql_Ad_SyncNs_4.dll
    4.8.2.0
    QtNetwork_Ad_SyncNs_4.dll C:\Program Files\Autodesk\Autodesk Sync\QtNetwork_Ad_SyncNs_4.dll
    4.8.2.0
    QtXml_Ad_SyncNs_4.dll C:\Program Files\Autodesk\Autodesk Sync\QtXml_Ad_SyncNs_4.dll
    4.8.2.0
    Log4CPlusU_Ad_SyncNs_1.dll C:\Program Files\Autodesk\Autodesk Sync\Log4CPlusU_Ad_SyncNs_1.dll
    1.0.4.0

    Hi Preston,
    The below is the result of the dump files (they are the same result) you unloaded:
    * Exception Analysis *
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for ShellStreams64.dll -
    APPLICATION_VERIFIER_HANDLES_NULL_HANDLE (303)
    NULL handle passed as parameter. A valid handle must be used.
    This stop is generated if the function on the top of the stack passed a
    NULL handle to system routines.
    Arguments:
    Arg1: 0000000000000000, Not used.
    Arg2: 0000000000000000, Not used.
    Arg3: 0000000000000000, Not used.
    Arg4: 0000000000000000, Not used.
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for sppc.dll -
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for GROOVEEX.DLL -
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for QtCore_Ad_SyncNs_4.dll -
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for AdSyncNamespace.dll -
    FAULTING_IP:
    verifier!VerifierStopMessageEx+6f0
    00007ff9`7d72abd4 cc int 3
    EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff)
    ExceptionAddress: 00007ff97d72abd4 (verifier!VerifierStopMessageEx+0x00000000000006f0)
    ExceptionCode: 80000003 (Break instruction exception)
    ExceptionFlags: 00000000
    NumberParameters: 1
    Parameter[0]: 0000000000000000
    CONTEXT: 0000000000000000 -- (.cxr 0x0;r)
    rax=0000000029010000 rbx=0000000000000000 rcx=0000000029010000
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=00007ff981c81c2a rsp=0000000012a0c2a8 rbp=0000000012a0d100
    r8=0000000000001000 r9=0000000000000000 r10=0000000000000040
    r11=0000000000000286 r12=0000000000000000 r13=0000000029000000
    r14=ffffffffffffffff r15=0000000000000000
    iopl=0 nv up ei pl nz na pe cy
    cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000203
    ntdll!NtWaitForMultipleObjects+0xa:
    00007ff9`81c81c2a c3 ret
    DEFAULT_BUCKET_ID: STATUS_BREAKPOINT
    PROCESS_NAME: explorer.exe
    ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION} Breakpoint A breakpoint has been reached.
    EXCEPTION_CODE: (HRESULT) 0x80000003 (2147483651) - One or more arguments are invalid
    EXCEPTION_PARAMETER1: 0000000000000000
    NTGLOBALFLAG: 2000100
    APPLICATION_VERIFIER_FLAGS: 48004
    APP: explorer.exe
    ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
    FAULTING_THREAD: 00000000000019e8
    PRIMARY_PROBLEM_CLASS: STATUS_BREAKPOINT
    BUGCHECK_STR: APPLICATION_FAULT_STATUS_BREAKPOINT
    LAST_CONTROL_TRANSFER: from 00007ff97d744a7a to 00007ff97d72abd4
    STACK_TEXT:
    00000000`12a0d830 00007ff9`7d744a7a : 00000000`00000020 00007ff9`81c420d2 00000000`00000000 00000000`00000003 : verifier!VerifierStopMessageEx+0x6f0
    00000000`12a0dbb0 00007ff9`7d744dfc : 0000e82d`e8082592 00007ff9`7d7261f4 00000000`000bc8a8 00007ff9`7d735b04 : verifier!AVrfpHandleSanityChecks+0x3a
    00000000`12a0dc00 00007ff9`7f03149c : 00000000`0000002a 00000000`80004002 00007ff9`00000000 00000000`00000000 : verifier!AVrfpNtSetEvent+0x34
    00000000`12a0dc30 00007ff9`69870c66 : 00007ff9`6993e140 00007ff9`7f9cf810 00000000`1ef5fd20 00000000`12a0ddd1 : KERNELBASE!SetEvent+0xc
    00000000`12a0dc60 00007ff9`69862382 : 00007ff9`6993e140 00007ff9`6985aa81 00000000`1b957970 00007ff9`699008e8 : ShellStreams64!DllUnregisterServer+0x1d86
    00000000`12a0dca0 00007ff9`698622a7 : 00000000`1b957970 00007ff9`81c225d0 00000000`1b950ca0 00007ff9`6986210f : ShellStreams64+0x22382
    00000000`12a0dcd0 00007ff9`69862096 : 00000000`1b957970 00000000`00000001 00007ff9`7f4a1b90 00007ff9`698620d7 : ShellStreams64+0x222a7
    00000000`12a0dd00 00007ff9`7f803efd : 00000000`1b957970 00007ff9`7f9cf810 00000000`12a0eb40 00000000`00000000 : ShellStreams64+0x22096
    00000000`12a0dd50 00007ff9`7f803d3a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : shell32!CRegFolder::_CreateCachedRegFolder+0x135
    00000000`12a0de30 00007ff9`7f8119b8 : 00000000`1f174af8 00000000`12a0e890 00007ff9`7f9cf810 00000000`01000002 : shell32!CRegFolder::BindToObject+0x13f
    00000000`12a0e790 00007ff9`7f80e630 : 00007ff9`7d757340 00000000`023a0000 00000000`01000002 00007ff9`7d737164 : shell32!CShellItem::BindToHandler+0x4fe
    00000000`12a0eae0 00007ff9`7f8bcb26 : 00000000`00000001 00000000`12a0eef8 00000000`00000000 00000000`12a0ec10 : shell32!CShellItem::_GetPropertyStoreWorker+0x90
    00000000`12a0eba0 00007ff9`7f88277a : 0000f069`35765d29 00000000`00000000 00007ff9`7fddd7f0 00000000`1f1176a8 : shell32!CShellItem::GetPropertyStoreForKeys+0x116
    00000000`12a0ee60 00007ff9`7fddd6f5 : 00000000`1f224cb0 00000000`00000000 00000000`00000004 00000000`00000001 : shell32!CShellItem::GetCLSID+0x52
    00000000`12a0eec0 00007ff9`7f974ab5 : 00007ff9`7f9dc4a8 00000000`0000000c 00000000`1f14bcb8 00000000`00000000 : shell32!CDrivesViewCallback::ShouldShow+0x7d
    00000000`12a0ef80 00007ff9`7f8a0004 : 00000000`1f19efe0 00000000`00000000 00000000`00000001 00000000`00000004 : shell32!CDefView::IncludeItem+0xc7
    00000000`12a0efc0 00007ff9`7f8a1087 : 00000000`1f236d80 00000000`1f19f288 00000000`00000000 00000000`1f19efe0 : shell32!CDefCollection::_FilterEnumByCallback+0xd0
    00000000`12a0f020 00007ff9`7f8a153b : 00000000`00000000 00000000`1f19eff0 00000000`00000001 00000000`1f248820 : shell32!CDefCollection::_OnUpdateItems+0xb7
    00000000`12a0f080 00007ff9`7f89fe9e : 00000000`1f236d60 00000000`00000000 00000000`1f236d88 000000d7`0f43a1f1 : shell32!CDefCollection::OnQIOperationNextBatch+0xb0
    00000000`12a0f0c0 00007ff9`7f89b3a1 : 00000000`1f1a07a0 00000000`00000001 00007ff9`7f9c9570 00000000`1f1a07a0 : shell32!COperationNextBatchQueueItem::Dispatch+0x8e
    00000000`12a0f130 00007ff9`7f89b406 : 00000000`1f1a07a0 00000000`00000000 00000000`000004a2 00000000`1ee95fd0 : shell32!CTaskLock::DispatchQueueItem+0x85
    00000000`12a0f160 00007ff9`7f89af6a : 00000000`1f19efe0 00007ff9`7ced132a 00000000`1f1a07a0 00000000`12a0f248 : shell32!CDefCollection::_OnDSVDispatchQueueItem+0x31
    00000000`12a0f190 00007ff9`7f89aec6 : 00000000`1f19efe0 00000000`00000000 00000000`004c0f82 00000000`000004a2 : shell32!CDefCollection::_WndProc+0x62
    00000000`12a0f1c0 00007ff9`80ed2434 : 00000000`00000001 00000000`12a0f5b0 00000000`00000000 00000000`000004a2 : shell32!CDefCollection::s_WndProc+0x52
    00000000`12a0f210 00007ff9`80ed2297 : 00000000`05f56cc0 00000000`12a0f380 00007ff6`ef64c800 00007ff9`7f89ae70 : user32!UserCallWinProcCheckWow+0x140
    00000000`12a0f2d0 00007ff9`70f4ead4 : 00007ff9`70fd6adc 00007ff9`70fd6adc 00000000`11557f10 00007ff9`70fa3020 : user32!DispatchMessageWorker+0x1a7
    00000000`12a0f350 00007ff9`70f59bce : 00000000`12a0f5b0 00000000`1eeb30a0 00000000`11557f10 00000000`00000002 : explorerframe!CExplorerFrame::FrameMessagePump+0xe4
    00000000`12a0f3e0 00007ff9`70f5b3b6 : 00000000`11557f10 00000000`1ef0dbd0 00000000`00200000 00000000`12a0f5b0 : explorerframe!BrowserThreadProc+0x5e
    00000000`12a0f420 00007ff9`70f5b366 : 1f439c05`00000001 00000000`1eef26e0 00000000`00000000 00007ff9`7f807e91 : explorerframe!BrowserNewThreadProc+0x3a
    00000000`12a0f450 00007ff9`70f58549 : 00000000`00002234 00000000`000019e8 00000000`0000000f 00000000`00000008 : explorerframe!CExplorerTask::InternalResumeRT+0x12
    00000000`12a0f480 00007ff9`7f80c0cc : 00000000`00000000 00000000`00000000 ffffffff`fffffffe 00000000`00200000 : explorerframe!CRunnableTask::Run+0xc9
    00000000`12a0f4b0 00007ff9`7f80c2a3 : 00000000`1eefc510 00000000`1eefc510 00000000`00000000 00000000`00000010 : shell32!CShellTaskThread::ThreadProc+0x284
    00000000`12a0f600 00007ff9`7da8a34f : 00000000`00000001 00000000`00000001 00000000`00000000 00000000`00000000 : shell32!CShellTaskThread::s_ThreadProc+0x2f
    00000000`12a0f630 00007ff9`7d7474a1 : 00000000`00b6df60 00000000`00000000 00000000`80004005 00000000`00000000 : SHCore!SHWaitForThreadWithWakeMask+0x1db
    00000000`12a0f750 00007ff9`817f16ad : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : verifier!AVrfpStandardThreadFunction+0x3d
    00000000`12a0f790 00007ff9`81c44409 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0xd
    00000000`12a0f7c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x1d
    FOLLOWUP_IP:
    ShellStreams64!DllUnregisterServer+1d86
    00007ff9`69870c66 8b442420 mov eax,dword ptr [rsp+20h]
    SYMBOL_STACK_INDEX: 4
    SYMBOL_NAME: shellstreams64!DllUnregisterServer+1d86
    FOLLOWUP_NAME: MachineOwner
    MODULE_NAME: ShellStreams64
    IMAGE_NAME: ShellStreams64.dll
    DEBUG_FLR_IMAGE_TIMESTAMP: 546fa99f
    STACK_COMMAND: ~94s; .ecxr ; kb
    FAILURE_BUCKET_ID: STATUS_BREAKPOINT_80000003_ShellStreams64.dll!DllUnregisterServer
    BUCKET_ID: APPLICATION_FAULT_STATUS_BREAKPOINT_shellstreams64!DllUnregisterServer+1d86
    ANALYSIS_SOURCE: UM
    FAILURE_ID_HASH_STRING: um:status_breakpoint_80000003_shellstreams64.dll!dllunregisterserver
    FAILURE_ID_HASH: {ba43924a-9082-a5bc-54df-848f4d06ac2c}
    Followup: MachineOwner
    0:094> lmvm ShellStreams64
    start end module name
    00007ff9`69840000 00007ff9`69990000 ShellStreams64 (export symbols) ShellStreams64.dll
    Loaded symbol image file: ShellStreams64.dll
    Image path: C:\Program Files\Common Files\Apple\Internet Services\ShellStreams64.dll
    Image name: ShellStreams64.dll
    Timestamp: Sat Nov 22 05:07:43 2014 (546FA99F)
    CheckSum: 0011888D
    ImageSize: 00150000
    File version: 7.16.5.1
    Product version: 0.0.0.0
    File flags: 0 (Mask 3F)
    File OS: 4 Unknown Win32
    File type: 2.0 Dll
    File date: 00000000.00000000
    Translations: 0409.04b0
    CompanyName: Apple Inc.
    ProductName: iCloud Control Panel
    InternalName: ShellStreams
    OriginalFilename: ShellStreams64.dll
    FileVersion: 7.16.5.1
    FileDescription: Apple Photostreams UI Shell Extension
    LegalCopyright: © 2014 Apple Inc. All rights reserved.
    This crash is related with iCloud Control Panel, due to its ShellStreams64.dll file.
    ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION}  Breakpoint  A breakpoint has been reached.
    I am not good at deeper debugging(need studying ), so if you want deeper analyze, please contact special support.
    Or you may try to ask at the apple side and see if they could offer any further help.
    Best regards
    Michael Shao
    TechNet Community Support

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