Troubleshooting Guide for 1.4.2 ???

I hope this is a good place for this question.
I have a troubleshooting guide for Java 5 (jdk50_ts_guide.pdf) that has a lot of information in it.
Is there such a guide for 1.4.2?
To focus the request, I may soon be looking at a problem at a NASA site where JVM crashes are curring frequently and we are having trouble interpreting what the Crash File is telling us. I noticed that the 5.0 version addresses the format and content of 5.0 JVM crash files and has at least SOME information in it. I was wondering about a guide like this that discusses the 1.4.2 JVM.
Thanks, in advance, for any help that anyone might be able to provide.
Bob

We are working on making it available. It may still be a few days before
it shows up.
Thanks,
/Staffan
Peter wrote:
Where can the JRA be downloaded for 1.4.2?

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A Troubleshooting Guide for Windows Vista and iTunes 8 - user supported

ITunes 8 and Windows Vista can be an explosive combination. Having helped to troubleshoot some problems for people, I decide to consolidate my information all down to one post. The information comes from various sources, and I will try to annotate where it came from. Please let’s keep this a solutions listing post. So people can come to it when they have a problem and easily find a solution.
*ITunes will not install:*
ITunes will sometimes not install or the installation will hang up under Vista. First I will give some generalized steps to take in order of priority, and then get into some specifics.
General
*1. Turn off your Anti-Virus Software.* Some A/V software will prevent the installer from accessing the Windows System Files causing the install to Bork.
*2. Uninstall third-party Audio-Video Codecs.* Installing iTunes also installs Quicktime which installs the necessary codecs to play its supported files. Some codec packs, such as DivX and XviD have the ability to read these files, and their method of decoding these files can cause conflicts with the Quicktime installation. Even third-party CD Burning (Roxio, Nero, and the like) software can cause this problem. Once iTunes is installed, you can reinstall these codecs without any ill effects.
*3. Disable Windows Defender.* Windows Defender is a resident A/V type program native to Windows Vista. It can also sometimes cause conflicts during installation. To disable it, go to the Windows Defender tab in your Control Panel, and chose disable in the dialogue box.
Specific
*1. When I install iTunes, the installation stops and I get error message 2738.* This error message means that the Visual Basic Script is not being installed properly or it could be disabled. To fix this we need to re-initialize the Visual Basic Script server. Do the following:
In the search panel of the start bar, type cmd.exe.
When the search results are listed, right click on cmd.exe and select run as administrator.
Type in the following at the command prompt: regsvr32 vbscript.dll and hit enter.
Run the iTunes install program again.
*2. ITunes installed properly, but now I am stuck in a reboot loop.*
This behaviour is a known problem to Apple and they are working on it. What is happening, when you run the program, it is involking a repair check of your installation. Beaconfield came up with a work around to use until Apple patches the software.
“Navigate to C:\Program Files\iTunes\ and right click on iTunes.exe then select Sent To > Desktop. This will create a new icon that should load iTunes just fine.”
I know there are more issues out there, but these seem to be the most common. If anyone has anymore solutions, please add them to this post. Like I said initially, I would like this post to be an easy reference for troubleshooting.
Thanks again,
linesma
Message was edited by: linesma

Ok, so I saved my Windows Media Player playlist as M3U files and imported them into iTunes. Wow! What a complete mess that made of my library.
All songs that were on the playlists (hundreds of songs) were duplicated in my iTunes library. iTunes would show two entries for each song. When I right clicked and choose 'Show in Windows Explorer' both entries point to the same song, it just shows up twice in iTunes.
I cleared my iTunes library file and am starting over. I'm thinking about just going back to Windows Media Player. I've been listening to music off my Blackberry and it's really been fine. Just seemed a shame that my iPod was sitting in a drawer because of all the issues I'm having with iTunes and Vista.
The original problem I had months ago was that iTunes crashed on Vista and lost all my Playlists. I was so upset I put all my music on my SD card on my Blackberry, because Windows Media Player makes it so easy to back up your playlists. They are saved as files and can be included in any automatic backups (I have scheduled backups to another hard drive)
I thought with this new version of iTunes I could at least export the playlists to files so they can be backed up, I just don't know if I can face re-creating the playlists in iTunes.

Troubleshooting guide for performance issues: Note 460805.1

Im looking for the actual performance guide. Can anybody send me the note 460805.1?
We work with OWB 10.2. After a while, we editing some mappings, deploy something over the control centre and so on and then the performance of the client is insufficient.
Regards,
Bert.

Yes, I am going to make that call Monday a.m. to the memory company.
Studio North wrote:
Rowby,
I am running 12gb of 1866 with no issues. some of the info sourced on the forums is possibly old, same as asus memory list. it goes back to 2009. 6 months old.
best thing for people todo is call the manufacture of the memory they are interested in to make sure it will be compatible.
Baz
BTW, Wha'ts 1866?

Troubleshooting Guide for NW2004s ABAP Trial Version

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Troubleshooting Guide (072-0274)

Looking for a Apple TechStep Troubleshooting Guide (072-0274) or the Troubleshooting Guide for the ROM vol 1, ver 1.1.1, Anybody have one?

Hi SuperMario1,
thanks for the update. however, it seems that your sulution is just a way of bypassing the problem, and not a fix. this kind of sulutions are problematic and can cause other problems.
i don't think it is acceptable that the speakers on HP's laptops would stop functioning because of a windows update. what guaranties that tomorrow, next month, or six months from now something else won't stop working due to another windows update? A functioning speakers is very basic and essential. Is someone working on fixing that?
i'm very much unpleased with the way this issue is being managed by your people. beside not offering a legit sulution, it took you huys a long time to figure out that infect there is a broad problem here. or maybe it didn't, but for some reasone you it seems ok to not update your customers about this. so many users have reported in the past few days the exact same problem, and have recieved from the support team the same generic and not helpfull reasponse. why is this?

Troubleshooting Guide - SAP XI 3.0/2.0

Dear all!
Since yesterday there's a new Troubleshooting Guide for XI available. Have a look at http://service.sap.com/instguidesnw04 -> Operations -> SAP XI -> Troubleshooting Guide - SAP XI 3.0/2.0.
Regards,
Klaus

Hi Gabriel,
SAP XI 3.0 enhances the functional range of SAP XI 2.0 by a lot of new features. The most important new features are:
Cross-component Business Process Management
a.You can model executable integration processes and
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b. You can execute integration processes on a Business
Process Engine that is part of the SAP XI runtime
environment.
B2B Integration
a. Collaboration partner data can be maintained in the
Integration Directory.
b. A Partner Connectivity Kit (PCK) allows the
integration of business partners not using SAP XI or
other integration solution.
Industry standard support
a. RosettaNet communication with business partners is
supported through a RosettaNet adapter.
b. The RosettaNet adapter is part of an overall package
to enable SAP solutions to participate in RosettaNet
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Adapter Framework and certification of adapters
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Simplified Configuration by Using Integration Scenarios as Templates
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Enhanced Integration Builder functions
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change lists of different users.
Check these links
Re: XI 3.0 vs 2.0
is there any diff between sap xi 2.0 and 3.0?
Documentation of XI2.0 & XI3.0
http://help.sap.com/saphelp_xi20sr1/helpdata/en/14/80243b4a66ae0ce10000000a11402f/frameset.htm
http://help.sap.com/saphelp_nw04/helpdata/en/14/80243b4a66ae0ce10000000a11402f/frameset.htm
Cheers...
Vasu
<b>** REward POints if found useful **</b>

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A new blog has been released with a B1ic troubleshooting Guide.
/people/lisa.mulchinock/blog/2010/08/03/troubleshooting-guide-for-b1ic
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I will continue to update this.
Hope it helps
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Lisa

Hi Lisa,
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The server address contains a blank when copying it from the PDF. This took me several hours now, I didn't even think of using a wrong server address from the troubleshooting guide.
-> wrong:
http://<server_name>:8080/B1iXcellerator/exec/ipo/vP.001sap0004.in_HCSX/com.sap.b1i.v platform.runtime/INB_HT_CALL_SYNC_XPT/INB_HT_CALL_SYNC_XPT.ipo/proc
-> correct:
http://<server_name>:8080/B1iXcellerator/exec/ipo/vP.001sap0004.in_HCSX/com.sap.b1i.vplatform.runtime/INB_HT_CALL_SYNC_XPT/INB_HT_CALL_SYNC_XPT.ipo/proc
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Note that this is not the normal traffic flicker, but a steady flash, my guess says at around 8Hz with a 50% duty cycle.
With port 1 connected to the LAN (Gbit Ethernet), IBM xSeries and pSeries machines connected (various 100Mbit and GBit systems with a variety of NICs) cannot see the LAN or eachother, and need a power-cycle to be able to establish a connection through any other switch/router.
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If not, see above re: where's the troubleshooting guide?Message Edited by paulwb on 03-13-200712:43 PM

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Any tips would be greatly appreciated.
Hopefully the SRW2024 won't have to become yet another doorstop.

XI 3.0 SP 17 Troubleshooting Guide

Hello,
Does anybody have the XI troubleshooting guide for SP17? Can you please send it to me if you have it? My email is [email protected]
Thank you very much.

yala
use the link to download XI trouble shooting guide from SAP itself
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/bd5950ff-0701-0010-a5bc-86d45fd52283
Regards
Sreeram.G.Reddy

New version of the B1ic Troubleshooting Guide available

Hi all,
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You can download it from my blog:
/people/lisa.mulchinock/blog/2010/08/03/troubleshooting-guide-for-b1ic
The *Updated On date should be 09th May 2011. If this does not appear just refresh the document and the newest one will download.
Hope it helps you all.
Cheers,
Lisa

Hi Lisa,
I have just Installed the dashboard manager. Some dashboards were automatically installed but I cannot display these widgets. I have this message (actually it's in French) :
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     Dashboard : /com.sap.b1.dashboards/0010000104.SAP_DASHBOARD_001.DAB003/default.html
     If thos dashbord has been imported lately , check if the SAP Business One Event Sender has been launched, wait a few minutes and try again.
Have you ever met this problem.
My SAP Business One version is 8.81 PL05.
Thank you very much in advance.
Amine Sebti
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Guide for J2EE Adapter Engine on WAS 6.40 with XI 3.0

Hi all,
we are currently struggling with our AE. We are going to migrate from Xi 2.0 to XI 3.0, we run into problems while configuring our old J2SE AE (for which I have found a good PDF document on the SAP Service Marketplace).
Now we would like to test/configure the J2EE AE on XI 3.0.
But I cant find any guide for this on the SAP Service Marketplace. Does anyone know where to find this?
Thanks
Nesimi Buelbuel

Hi Nesimi,
There is a webinar replay of "Troubleshooting the J2EE Adapter Engine" at
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Also make sure you check these links:
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/library/events/webinars/configuring a local adapter engine.pdf
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Regards,
Sridhar

Troubleshooting Guide: Audio does not Work after a Certain Period of Time

Hello everyone, Thanks for choosing the HP Forums! If your sound recently stopped working on Windows 8.x or Windows Server 2012, and you suspect a Windows Update is involved, then look no further! This is the troubleshooting guide that will explain how to resolve the issue! Explanation: Currently, there is a Windows update that may be causing the sound on your computer to stop working. The update is KB2962407, and it is now an “Important” update. That means that it will be installed by Windows Update unless you hide it. This thread also covers generic sound troubleshooting that can resolve "no sound" issues. Before tackling the update itself, since a Windows update may not be the culprit, there is some troubleshooting that can be done. A Round of Troubleshooting: 1. Running the Audio Troubleshooting in Windows 8 can resolve the issue. It does contain the ability to eliminate any setting that affects sound. Here are some steps on how to run this troubleshooter: a) Hold down the “Windows” and “R” key and then type “troubleshooting” and hit Enter.b) A window will open. On the left, click “View All”, then “Playing Audio”.c) Click “Advanced” and run it as Administrator. Then click “Next” to complete the process. 2. Try creating a new user account. The changes forced by the update may only affect one user. This HP document shows you how to create a new user under the “Creating a new account in Windows 8” section: Managing User Accounts and Logins (Windows 8) 3. Try a pair of headphones or external speakers. It will rule out where the issue lies if sound does not work through a second or third output device. 4. Another solution is to uninstall the driver manually then force it to be installed again:a) Open Device Manager, and go to the “Sound, video and game controller” section.b) Right-click on your audio driver and select “uninstall”.c) Restart the computer. This will force the hardware to write a new driver upon startup. 5. Finally, make sure that the remaining steps that you haven't tried from this document are attempted: No Sound from Speakers (Windows 8) New Inclusions: Disabling and enabling the sound driver has been tested with successful results enough for me to post here. These are the instructions to do this: a) Open Device Manager, and go to the “Sound, video and game controller” section.b) Right-click on your audio driver and select “disable”.c) Wait a minute, then right-click on it and select "enable" Also, A System Restore is also a valid troubleshooting step. This will return the computer to a point before the update and/or external source of the issue occurred. Here is a document on how to perform a System Restore: System Restore If you want something stronger, a Windows Refresh completely refreshes Windows 8, without affecting files: Refresh Your PC to Resolve Problems (Windows 8) Also, here is a Windows sound troubleshooting tutorial. Just out of curiosity, I re-created the issue on a Windows 8 computer and went through this tutorial. It was able to resolve the issue: No sound in Windows *Everything in italics is currently un-tested, but will be tested as soon as possible. I believe these steps will help: In the search bar, type "services.msc" and hit Enter. Hold down the "Windows" key and "R" key. Type "services.msc" and hit Enter. Look for the following services: - Audio Service- Windows Audio- Windows Audio Endpoint Builder I want you to right-click each of those services, and select "Stop". When they are all stopped, right-click on each one again, and select "Start". As well, make sure each service's status is "Started" and their startup type is "Automatic". Troubleshooting the Update: At this point, unless you want to reinstall the operating system, the only other option is to tackle the update, KB2962407. Please note that the following troubleshooting is ONLY a workaround, for now, and only should be done if the computer has installed this update. First, you can try the Hotfix in this Microsoft document, specifically to address KB2962407: Windows RT, Windows 8, and Windows Server 2012 update rollup: June 2014 If that doesn't help, then uninstalling the Windows Update, and then hiding it, is the only method of eliminating the issue if it caused by this update. Here is the procedure for uninstalling the update: 1. Go into Control Panel, then click on “Programs and Features”.2. Click on “View Installed Updates”. Look for the update with the ID number KB2962407.3. Right-click on the update and select “Uninstall”. Restart the computer. Next, here is the procedure for hiding the update: 1. Go into Control Panel, then click on “Windows Updates”.2. Click on “Check for Updates”. When the process is completed, is should find important update(s) available. Clicking on the message will open a window where the important update(s) is.3. Right-click on the KB2962407 update and select “Hide Update”. This will prevent the update from being installed next time Windows Updates are being installed. Conclusion:
At the end of this guide, you will have sound working again (assuming that the cause was the Windows Update, or at least software-based). Please let me know if you have any other questions or concerns. Thanks!
Mario

Hello everyone Thank you so much for making use of my thread, dedicated to resolve the issue. I appreciate all the feedback For those who are still experiencing issues, please reply to this post with the following information, and I can continue to assist: 1. The computer's model number. If you require assistance locating this information, please reference this website: Guide to finding your notebook product number 2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system. (Make sure to include whether it's 32 or 64 bit.) 3. Does this occur on certain programs, or all programs? 4. Have you installed any new software or drivers on this computer, before the issue appeared? 5. What steps have been attempted from my first post on this thread, and what were the results? Additionally, if the issue just began occurring, I would perform a system restore. I want you to bring the computer back to the earliest restore point possible, in an attempt to dodge whatever caused the issue. Here is a document on how to perform a System Restore: System Restore Thanks again for all the continued support! Mario

Troubleshooting Guide To Boot Camp 2.1

Troubleshooting Guide To Boot Camp 2.1
With a Mac Book Pro Os X Leopard and Windows XP Pro. I am providing this guide because I spent literally days fixing various problems most related to bad drivers. If I can save you the Nightmare I had it will be worth my time to write this guide for you!
Install Windows XP on FAT32
While using Mac if you ONLY want to be able to read XP files (NTFS or FAT32) then skip this section because OS X Leopard is able to correctly detect NTFS and FAT32 disks in READ ONLY mode.
However if you want to be able to read & write XP files (NTFS or FAT32) in Mac then you would install a program like Paragon NTFS or NTFS-3G. However once you do this you will experience this Problem:
Windows partition missing from Mac 'startup disk' menu when using NTFS-3G or Paragon NTFS in Mac (Bootcamp 2.1 fails to fails to show windows disk in startup menu after installing NTFS-3G or Paragon NTFS)
It is unclear who is to blame for this bug. Both Paragon and NTFS-3G DO NOT KNOW HOW TO FIX the problem so the finger is pointed at this being an Apple Boot Camp bug! Don't hold your breath for a bug fix from Apple because I saw people have been having this problem for several years. It would be nice if the Apple cared a bit more about the Windows people they are trying to win over but anyway we are greatful for Boot Camp (even if it is as buggy as ****).
First my personal experience, I had it working perfectly before and after loading NTFS-3G onto my Macbook. I also had it working perfectly with Paragon NTFS. Then after a few months I reinstalled XP. Suddenly it no longer worked! Very fustrating when you KNOW it can work perfectly. It took me several days to figure out that this due to the fact that I had first installed XP and formated as FAT32 but the second time had installed XP and formated as NTFS!!
ONLY KNOWN Solution for this problem :
Format XP using FAT32. Apple understands FAT32 and everything will work as normal!
Do not format using NTFS as Apple does not understand it and XP will be missing from the 'startup disk' menu!
NTFS users can use this work around solution :
Install Paragon NTFS and use Paragon to set your boot partition and then reboot.
The least desirable solution :
Hold the ALT key down while booting and choose XP.
Install Boot Camp version 2.1
Using the the disc that comes with your Apple Mac Book Pro.
After Installation update the following drivers to these versions or newer :
Broadcom 802.11 Wireless (5.10.91.8) (4321AG) (*)
Realtek HD Audio R2.27 (5.10.0.5874) (2009-06-16)
NVIDIA GeForce 8600M GT v185.85 (07.05.2009) (v6.14.11.8585)
Note (*)
Broadcom 802.11 Wireless drivers must be force installed to 4321AG. You can do this after installation by using the device manager and updating the driver to 4321AG. These drivers are 'borrowed' from another Broadcom 802.11 Wireless device since an update for the BCM 4328 drivers are not available from Apple or Broadcom.
Unresolved Issue
Back lighting of keyboard is not working in XP. Apple Bug?
Problems Fixed By Doing These Updates
Bootcamp KbdMgr.exe Latency Problems Slowing Your XP
I could not fix this problem but found an easy work around.
First check if your latency is being affected by the 'KbdMgr.exe' driver. Use 'DPC Latency Checker'. If the latency is green then you are OK! Skip Adead. If your latency is red then kill the 'KbdMgr.exe' in the task manager and check the latency. If it drops then this work around applies to you.
Open the Boot Camp directory in your Program Files directory. The real 'KbdMgr.exe' is renamed to something else like 'Boot Camp.exe' so that you can use it to boot back to Mac when you want to. Create a shortcut to the new name from from your desktop.
Then create an empty text file and give it the name 'KbdMgr.exe'. This will allow your PC to boot normally and run normally but will prevent Boot Camp loading automatically.
Wireless Problems
The Broadcom 802.11 Wireless drivers for the (BCM 4328) are unstable and often loose connection or freeze or stop working for no reason. The driver that causes this problem is version 4.170.25.12 (20/09/2007) BCMWL5.SYS
Sound Problems
The Broadcom 802.11 Wireless drivers (BCM 4328) drivers cause sound problems. Music or sound stutters or slows on playback. The driver that causes this problem is version 4.170.25.12 (20/09/2007) BCMWL5.SYS.
Apple Touch Pad Problems
The drivers supplied on the Boot Camp disc from Apple work but do not install correctly for some unknown reason but the drivers do work once you get them installed. The driver install files are :
AppleMultiTouchTrackPad.exe
AppleTrackpad.exe
Your Apple Touch Pad Drivers are working when Device Manager shows :
Apple MultiTouch
Apple Multitouch Mouse
And you can do a right click by holding two fingers on the touch pad and doing a click
You can scroll up and down using two fingers. Adjust the wheel scrolling speed to one line at a time under mouse properties in the control panel.
To install the drivers correctly use the Device Manager and look under Human Interface Devices. You should find two Apple 'Touchpad' drivers listed with a (Yellow !) change these drivers to use the 'USB Human Interface Device' driver. Then install both 'Apple MultiTouch TrackPad' and 'Apple Trackpad'. This should automatically update the 'USB Human Interface Devices' to the correct working Apple drivers. This worked for me. However if you are still having problems you can try the General Driver Installation Tips.
General Driver Installation Tips
Uninstall all devices drivers that are failing and reboot.
Make sure all non-Apple drivers are working properly. If not try and fix them first. I had a Logitech Mouse driver that was not working and suddenly when I fixed that at least half my Apple drivers started working. There was probably a resource conflict or some other relationship between the Logitech driver and the Apple Drivers.
If any driver is giving errors delete the physical driver file and reinstall! This is very useful when nothing you seem to do works. Sometimes you must physically delete the old driver file so that windows will correctly install the new one. I don't know the technical reasons for this only I found that this worked for me when I had to replace a Logitech Mouse driver after hours of fustration.
If you are busy in Device Manager and working with 'Human Interface Devices' and accidentally uninstall one of these drivers which are related to your mouse driver your mouse will stop working. Don't reboot, just unplug your mouse and plug it in again and Windows will autodetect a new mouse driver for you.
If you have been messing around and installing many drivers and your drivers still fail then try roll back the drivers until you can't anymore and then try one of the above methods again.
--------------------------------------------------------------------

It does work, but I think it is hard based on scant details as to why or what is preventing BC 2.1 from updating. I will say that BC 2.1 came out last spring and there were lots of people having trouble and threads to prove it (and long ones).
You should have Apple Software Update Control Panel which had to update itself to 2.1.1 in order to receive future updates that way (catch 22 if you can't, seems to be only to prevent older owners using BootCamp 1.4 Beta from taking advantage of BootCamp 2.x).
Mac OS X DVD now being sold has 10.5.4 and BootCamp 2.1. I assume your DVD of Leopard is older?
Trouble reports:
http://discussions.apple.com/thread.jspa?threadID=1736468&tstart=125
(most problems seemed to be related to XP3, but not all)
http://discussions.apple.com/thread.jspa?threadID=1657888&tstart=125
Do you have Vista SP1?
http://www.techspot.com/blog/204/why-i-wouldnt-buy-the-new-macbook-and-probably- you-shouldnt-either/
BSOD using iPhone or iPod?
http://support.apple.com/kb/TS1502
Wireless:
http://www.ezlan.net/wireless.html
http://www.ezlan.net/Wireless_Config.html
Vista on MBP (ComputerWorld)
http://www.computerworld.com/action/article.do?command=viewArticleBasic&articleI d=9003111
MacBook Air and Vista:
http://www.xbitlabs.com/articles/mobile/display/apple-macbook-air_7.html
How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows Vista
http://support.microsoft.com/kb/927392/
Vista Crash Recovery Strategy:
http://www.informationweek.com/news/windows/showArticle.jhtml;?articleID=2000003 29
And if you think PCs don't have driver issues or problems.... think again, but usually some dedicated sleuthing and research it is possible to fix.

Adobe Illustrator CS6 Error 16 continues even after following troubleshooting guide and adding permissions.

Error 16 continues. I have followed the troubleshooting guide to the letter for this error and I continue to receive the error 16 when trying to open Illustrator. Is there a work around for this? Any suggestions would be appreciated. I would rather not keep uninstalling and re-installing software.

Error 16 http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html
-including DW039 https://forums.adobe.com/thread/1500609
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Troubleshooting RoboHelp for Word

This post will contain troubleshooting tips for RoboHelp for Word.
Each category in the forum will have its own troubleshooting tips.
Bear with us while we add to this starter list. Items will be added as we think of them and not necessarily in order of importance.
mk:@MSITStore cannot open file from RoboHelp for Word
Please view the thread linked below, it contains a number of links.
Click here to view
If you resolve the issue, please add what worked for you to that thread as that helps others.
Please feel free to email RoboWizard or Peter Grainge via their web sites with suggestions.
The Troubleshooting Guide has links to the troubleshooting tips for the other RoboHelp forum categories.

I've just tried this in RH8 and have discovered that the EF macro only seems to work with certain file types. For example, .TXT and .LOG files do work whilst .PDF and .DOC don't. I'm beginning to wonder if there has been something that has changed between RH7 and RH8 along security lines? Just added my 2p as I haven't used WinHelp for over 10 years!
The RoboColum(n)
@robocolumn
Colum McAndrew

Troubleshooting Guide for 1.4.2 ???

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