Trovi has set a virus on my laptop how do I get rid of it?
About two days ago a zip file randomly downloaded on to my desktop and ever since "Trovi" has set in to my default tab and pop us on every site.
Try these instructions: http://www.thesafemac.com/arg-conduit/
Similar Messages
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I had a pop up which turned out to be a malware virus on my iPad how do I get rid of it
I had a pop up which turned out to be a malware virus on my iPad how do I get rid of it
I didn't know you could even get one with an iPad. Are you sure it installed something? I see them pop up for my computer occasionally but they will pop up for any computer whether or not they can actually do anything or not.
I'll let more experienced heads answer this one but they will certainly want to know the name of what it was you saw, unless it really is a case of nothing to worry about. -
Hello
I have a Macbook Pro Os X Yosemite version 10.10.1 When I go to Mail and want to delete emails from my inbox, I do have this message on my screen
“556227.emlx” couldn’t be copied to “Messages” because an item with the same name already exists.
Is this a virus and if yes how can I get rid of it?
Thanks for your helpBack up all data. Rebuild the mailbox. Try again to delete the message.
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I think I have a virus on my mac, how do I get rid of it?
For the last few weeks, my mac has been working very slowly. I heard it might have a virus. Does anyone know how to find out if you do have a virus and how to get rid of one on a mac?
There are no OS X viruses. If your computer is running slow it's not because of a virus. You might see the following:
Kappy's Personal Suggestions for OS X Maintenance
For disk repairs use Disk Utility. For situations DU cannot handle the best third-party utilities are: Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible. Drive Genius provides additional tools not found in Disk Warrior. Versions 1.5.1 and later are Intel Mac compatible.
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
For emergency repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand. I also recommend booting into safe mode before doing system software updates.
Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
Carbon Copy Cloner
Data Backup
Deja Vu
SuperDuper!
SyncTwoFolders
Synk Pro
Synk Standard
Tri-Backup
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
Additional suggestions will be found in Mac Maintenance Quick Assist.
Referenced software can be found at CNet Downloads or MacUpdate.
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space. -
Some how Search-quick has attached itself to my safari. How can I get rid of it?
I am running OS 10.9.5 on my iMac and safari version 7.1.2. Somehow "Search-quick.com" has embedded itself as the search engine vice Google.com when I bring up Safari. I have not found this particular piece of software on my machine. I would appreciate finding out how to get rid of this problem.
Please review the options below to determine which method is best to remove the Adware installed on your computer.
The Easy, safe, effective method:
http://www.adwaremedic.com/index.php
If you are comfortable doing manual file removals use the somewhat more difficult method:
http://support.apple.com/en-us/HT203987
Also read the articles below to be more prepared for the next time there is an issue on your computer.
https://discussions.apple.com/docs/DOC-7471
https://discussions.apple.com/docs/DOC-8071 -
I have just got the new 4s today, and plugged my old iphone 4 into my friends comp, for the first time, backed up my iphone,
then when i went to restore my new iphone 4s from the backup of my old phone, it said enter password, and when i looked the encrypt with password was ticked and it said to enter my password, but i have never put a password in, and never backed up my phone before,
how can i change the password if i never put one in, in the first place.
kimmy,. xIf you can't get the password correct, you CANNOT restore from that backup.
However, if you've been using your phone as recommended by Apple, there should be minimal data loss.
Your iTunes library is on your computer, so you can synch all your apps, music, movies, ringtones, etc, on to your new phone.
Similarly, contacts should be synched to Address Book, Outlook, or a cloud service for you to easily synch back to your new phone.
Pictures taken from your old phone and not synched to your computer are lost, but you would have been synching those photos to your computer frequently as recommended. Other photos that you synch TO your iPhone are still on your computer.
You won't be able to get text messages back. -
when ever I log into facebook, after a few minutes I would get unlogged and have to re-login,
1.I get a mesaage in a differnet language then I use
2. the new login in screen is in a different language alsoYou are experiencing a kernel panic. It's usually hardware related. Check out the following and do the necessary:
OS X: About kernel panics
User Tip: Kernel Panics? Don't panic too!
How to troubleshoot a kernel panic
=====================
Your profile is a complete blank & your post is lacking system details!
When posting in Apple Communties/Forums/Message Boards.......It would help us to know which Mac model you have, which OS & version you're using, how much RAM, etc. You can have this info displayed on the bottom of every post by completing your system profile and filling in the information asked for.
CLICKY CLICK-----> Help us to help you on these forums
***This will help in providing you with the proper and/or correct solutions.*** -
http://www.trovigo.com/?ctid=CT3317209&octid=EB_ORIGINAL_CTID&SearchSource=69&CUI=&SSPV=&Lay=1&UM=2&UP=SP3199643D-CBC6-43DC-83A2-C75D9D0561E7
I haven't done anything to add this in and have checked all the settings in Options and cant find anything that will change it.
If anyone can help with this that would be great!
Corrinhttp://malwaretips.com/blogs/trovigo-virus-removal/
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Adobe asked to update on my computer, so I said yes, but somehow in the process this "Mysearchdial managed to install itself. I think I've mostly got rid of it, but it reset my homepage and the New tab page still shows "mysearchdial" in the bottom left corner. How do I go back to my previous settings before this infection?
Application Basics
Name: Firefox
Version: 28.0
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:28.0) Gecko/20100101 Firefox/28.0
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name: MySearchDial
Version: 9.5.5.1
Enabled: true
ID: {ad9a41d2-9a49-4fa6-a79e-71a0785364c8}
Name: BullGuard Safe Browsing
Version: 2.1
Enabled: false
ID: antiphishing@bullguard
Important Modified Preferences
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.disk.smart_size_cached_value: 358400
browser.places.smartBookmarksVersion: 6
browser.sessionstore.upgradeBackup.latestBuildID: 20140314220517
browser.startup.homepage: www.google.com
browser.startup.homepage_override.buildID: 20140314220517
browser.startup.homepage_override.mstone: 28.0
dom.mozApps.used: true
extensions.lastAppVersion: 28.0
font.internaluseonly.changed: true
gfx.direct3d.last_used_feature_level_idx: 0
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1398158662
places.history.expiration.transient_current_max_pages: 79634
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
privacy.sanitize.migrateFx3Prefs: true
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1397650012
Graphics
Adapter Description: AMD Radeon HD 8570D
Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Adapter RAM: 1024
Device ID: 0x990e
Direct2D Enabled: true
DirectWrite Enabled: true (6.2.9200.16492)
Driver Date: 10-8-2013
Driver Version: 13.152.1.8000
GPU #2 Active: false
GPU Accelerated Windows: 2/2 Direct3D 10
Vendor ID: 0x1002
WebGL Renderer: Google Inc. -- ANGLE (AMD Radeon HD 8570D Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: false
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
JavaScript
Incremental GC: true
Accessibility
Activated: false
Prevent Accessibility: 0
Library Versions
NSPR
Expected minimum version: 4.10.3
Version in use: 4.10.3
NSS
Expected minimum version: 3.15.5 Basic ECC
Version in use: 3.15.5 Basic ECC
NSSSMIME
Expected minimum version: 3.15.5 Basic ECC
Version in use: 3.15.5 Basic ECC
NSSSSL
Expected minimum version: 3.15.5 Basic ECC
Version in use: 3.15.5 Basic ECC
NSSUTIL
Expected minimum version: 3.15.5
Version in use: 3.15.5 -
Please don't try to encourage me to use the new update. That is not what I am asking. The layout of Firefox 30 is not user friendly at all, and if I cannot continue to use 28, I will change to a different browser.
What I need to know is how can I get rid of the update that just downloaded itself without warning and permission? I have ALREADY selected in the options menu for Firefox to not check for updates. Thanks to another user's post I was able to learn how to disable this completely in the about:config menu (why can't it be done in the settings? Why doesn't Firefox listen to its users? That's a whole other problem!)
I would really appreciate it if someone could tell me how to delete the update, that appeared against my will, so that I will not be FORCED into using version 30 next time I run my browser.I have heard there is a bug with that version where the
update options are ignored. -
A thumbnail photo of me has started appearing on emails I send - how can I get rid of it?
A thumbnail photo appears on all emails we send.
== This happened ==
Every time Firefox opened
== there was an automatic Windows update, after which I had to reinstall Firefox.Firefox is not an email program, so your problem depends on what site you are using for email. What site are you using?
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A questionable toolbar has installed itself on my browser. How do I get rid of it?
Operating sys=windows 7; firefox 15. The toolbar is called appbario9
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us! -
Safari 5.1.10
OS 10.6.8
Model Name: MacBook
Model Identifier: MacBook2,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 2 GB
Bus Speed: 667 MHz
Boot ROM Version: MB21.00A5.B07
SMC Version (system): 1.17f0
Serial Number (system): W8****YA7
Hardware UUID: 00000000-0000-1000-8000-0019E344147B
Sudden Motion Sensor:
State: Enabled
Should I purchase antivirus software or something similar?Should I purchase antivirus software or something similar?
No.
Please capture a screenshot of the anomaly and post it in a reply.
To take a screenshot hold ⌘ Shift 4 to create a selection crosshair. Click and hold while you drag the crosshair over the area you wish to capture and then release the mouse or trackpad. You will hear a "camera shutter" sound. This will deposit a screenshot named "Screen Shot...." followed by a date and time on your Desktop.
When you post your response, click the "camera" icon above the text field:
This will display a dialog box which enables you to choose the screenshot file (remember it's on your Desktop) and click the Insert Imagebutton.
⌘ Shift 4 and then pressing the space bar captures the frontmost window.
⌘ Shift 3 captures the entire screen.
Don't capture or upload any information you consider personal.
Drag the screenshot to the Trash after you post your reply. -
Yahoo has locked itself as my homepage. How do I get rid of it?
If I gave yahoo permission to be my homepage I didn't mean to. Now it is locked in as my home page. I would like to get rid of it. I was not sure which place to ask this question but this was as good as any. thank you, Linda
Yes, the mozilla.cfg file exists. My boyfriend cleared the contents of that file using notepad and saved the blank file yesterday. The browser came up fine after that until I powered down the computer last night and brought it back up this morning. The mozilla.cfg file was reconstructed and he cleared it again. He ran HijackThis and removed two entries (marked ** in the log file below): R0 - Yahoo search, O4 - Websearchy and said there were other problems he saw in the log. I do not see how to attach the HijackThis log, so it is copy pasta time:
<pre><nowiki>Logfile of HijackThis v1.99.1
Scan saved at 10:17:08 AM, on 2/26/2014
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Online Armor\OAcat.exe
C:\Program Files\Online Armor\oasrv.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\HPSIsvc.exe
C:\Program Files\Edimax\Common\RaRegistry.exe
C:\Program Files\Secunia\PSI\sua.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Online Armor\OAui.exe
C:\Program Files\AVAST Software\Avast\avastUI.exe
C:\Program Files\Inbox Toolbar\Inbox.exe
C:\Program Files\Edimax\Common\RaUI.exe
C:\Program Files\Online Armor\OAhlp.exe
C:\Documents and Settings\Grandma\Application Data\Dropbox\bin\Dropbox.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
**R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://us.yhs4.search.yahoo.com/yhs/web?preview=1&hspart=adk&hsimp=yhs-adk_sychp¶m1=20140216¶m2=447738d8-cd5f-4fdf-8f6a-c1e9af010a30¶m3=websearchy¶m4=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.coupons.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.purenetworks.com/redir/click/survey/uninstall/?pn=nm&a=5.1.8354.0&b=&dc=Pure0.downldcom&dt=OLN&lcid=1033&cd=20090208
R3 - URLSearchHook: (no name) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file)
O2 - BHO: AVG Do Not Track - {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - (no file)
O2 - BHO: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: TBSB07898 - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - C:\Program Files\Coupons.com CouponBar\tbcore3.dll
O3 - Toolbar: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O3 - Toolbar: Coupons.com CouponBar - {8660E5B3-6C41-44DE-8503-98D99BBECD41} - C:\Program Files\Coupons.com CouponBar\tbcore3.dll
O4 - HKLM\..\Run: [@OnlineArmor GUI] "C:\Program Files\Online Armor\OAui.exe"
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [InboxToolbar] "C:\Program Files\Inbox Toolbar\Inbox.exe" /STARTUP
**O4 - HKCU\..\Run: [WebSearchy] "C:\Documents and Settings\Grandma\Local Settings\Application Data\WebSearchy\WebSearchy.exe"
O4 - Startup: Dropbox.lnk = C:\Documents and Settings\Grandma\Application Data\Dropbox\bin\Dropbox.exe
O4 - Startup: Spartan.LNK = F:\SpartanOld\Spartan.exe
O4 - Global Startup: Wireless Utility.lnk = C:\Program Files\Edimax\Common\RaUI.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Add to Evernote 4.0 - res://C:\Program Files\Evernote\Evernote\EvernoteIE.dll/204
O9 - Extra button: @C:\Program Files\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
O9 - Extra 'Tools' menuitem: @C:\Program Files\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International
O18 - Protocol: inbox - {37540F19-DD4C-478B-B2DF-C19281BCAF27} - C:\PROGRA~1\INBOXT~1\Inbox.dll
O20 - AppInit_DLLs:
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: HP SI Service (HPSIService) - HP - C:\WINDOWS\system32\HPSIsvc.exe
O23 - Service: Movie Mode (MovieMode) - Unknown owner - C:\Documents and Settings\All Users\Application Data\MovieMode\MovieModeService.exe" "C:\Documents and Settings\All Users\Application Data\MovieMode\MovieMode.exe (file missing)
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Unknown owner - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe (file missing)
O23 - Service: Online Armor Helper Service (OAcat) - Emsisoft GmbH - C:\Program Files\Online Armor\OAcat.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Ralink Registry Writer (RalinkRegistryWriter) - Ralink Technology, Corp. - C:\Program Files\Edimax\Common\RaRegistry.exe
O23 - Service: Secunia PSI Agent - Unknown owner - C:\Program Files\Secunia\PSI\PSIA.exe" --start-service (file missing)
O23 - Service: Secunia Update Agent - Unknown owner - C:\Program Files\Secunia\PSI\sua.exe" --start-service (file missing)
O23 - Service: Online Armor (SvcOnlineArmor) - Emsisoft GmbH - C:\Program Files\Online Armor\oasrv.exe</nowiki></pre> -
It's a purple box that has about 20 topics in it. How do I get rid of it?
As far as I know, this has never been a feature of Firefox's core. Do you have an addon such as New Tab JumpStart or New Tab King that gave you this feature in Firefox 4? It's possible that whatever addon gave you this feature before hasn't been updated to work with Firefox 5. If you don't want to wait for that addon to update, you could try either of the addons I mentioned above.
Here's NTJS: https://addons.mozilla.org/en-US/firefox/addon/new-tab-jumpstart/
And NTK: https://addons.mozilla.org/en-US/firefox/addon/new-tab-king/
Maybe you are looking for
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