Truncated and Shrunk Barcodes in Crystal 8.5?

Post Author: Reinhard Maass
CA Forum: General
I am still working with Crystal 8.5, but lately I have run into a series of weird incidents that made me wonder whether this version has a principal problem when it comes to printing barcodes. Maybe someone of you can confirm my suspicion... or knows about a remedy without having to upgrade.We are printing interleaved 2/5 barcodes on labels with a Zebra XiIII Plus thermotransfer printer.On average, 9,999 of 10,000 labels come out fine. But, on one label the barcode is both truncated and shrunk. What do I mean by this? Say the barcode consists of 25 individual bars. Then, for example only the 13 leftmost bars are printed (truncation), and they are also printed at half height (shrinking). Worst, the printer stops after such a 'bad' label and sometimes even needs to be reset hardware-wise!The problem happens very rarely, but still on a quite regular base. VERY annoying since the complete printout of approx. 1,000 labels stops.
I have tried almost everything, including the famous Seagull printer driver for our Zebra printer, but nothing worked. The only suspicion I have is that it might be related to using the 8.5 runtime for printing those labels:Whenever I call up the one 'bad' label from the stand-alone version of the report the label will come out all right (which does not prove too much, though, since this is one label only and it seems to be a rather random problem).However, when I repeat printing all the labels from the report called up by the runtime this time, it gets stuck at the same label again. So it's not fully random. Still, there is not any 'pattern' to all this.
Does this sound familiar to anyone? Is this a known problem in 8.5? Is there a known fix?Any help would be greatly appreciated - thanks a million!

Hi
It may be possible that the report has got some issues within itself. Try checking as below:
1. The section on which you have the OLE object, insert a subsection below and insert the OLE there.
2. See if that too shrinks.
If that too shrinks, you can also check the size of the image, page set up of crystal, try a landscape.
Regards
Sourashree

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