"Truth" has inaccurate info. How do I correct it?
Because of "arguments" between Entourage 2008, iCal and Address Book (through iSync and Microsoft Sync Services), my syncing between these program has gone haywire. As a result, my Entourage address book, which originally had about 1,200 entries, now has 27,000, as does the Address Book application. I have tried deleting the extras from both but they manage to re-insert the erroneous entries. I am assuming that, although I delete them from the apps, they are still in "Truth". Is this true? If so, how do i clean out Truth so that it only has my 1200 real contacts?
Your situation might be more complex than indicated, but the initial steps to take after correcting your records are to…
• back up your contact records in the Address Book using its option to do so
• back up your events and tasks in iCal using its built in option to do so
• launch iSync, open the Preferences… dialog, press the Reset Sync History… button, and follow any instructions which appear
This will leave your synchronization clients registered and their data stores intact, but remove any evidence that you have every synchronized, and empty the truth database on your machine.
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