Try clearing your Internet browser's cache and cookies.
I cant get into iTunes. It keeps asking me for my login info. Apple support gave me these instructions. I dont know how to do this. Please help. Sorry I am computer dumb.
Thank you for taking the time to respond. I tried your clear instructions. I still cant get into the iTunes store. It continues to ask for my log in info.
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Enable your Internet browser to accept cookies and make sure that javascript is enabled problem
I am have problems logging onto adcenter.microsoft.com
As soon as I try to submit my user/pass I get the msg:
"Please enable your Internet browser to accept cookies and make sure that javascript is enabled. If you aren’t sure how to do this, refer to your browser’s Help"
I have done various tests to see if my browers does accept cookies and javascript is enabled, and all is good here.
I also have the plugin Java plugin 2 for npapi 13.6.0. (I am running firefox on mac).
I used to be able to log into the site. not anymore. Since then i must have updated firefox a few times.
I have cleared cache/cookies. I have disabled all plugins/extensions. Still can't get in.
What else can i do?
I have spoken with microsoft adcenter, and all they could tell me was make sure i have the latest java, which i have i guess.To avoid confusion:
*http://kb.mozillazine.org/JavaScript_is_not_Java
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
See:
* [http://adcenterhelp.microsoft.com/help.aspx?project=adcenter_live_std&market=en-us&querytype=keyword&query=730yek&tmt=&domain=adcenter.microsoft.com&format=b1 Microsoft Advertising Help]
Notes
** If you use Mozilla Firefox, you must enable cookies and JavaScript. Check the Help for Mozilla Firefox for info on how to do this.
** Currently, adCenter doesn't support Apple Safari or Google Chrome.
** Also, adCenter currently doesn't run on Apple Mac OS, Virtual PC, or mobile phone platforms. -
iTunes RADIO is not working.
“iTunes could not connect to the iTunes Store. Make sure your internet connection is active and try again.” Try as I may, as many as ten attempts, trying to connect after restart, after shutdown, nothing works. Just so …
iTunes STORE not “connectable” with my otherwise perfectly-working internet connection, viable, up and running for all other uses.
Simply put, firstly, I can't connect to the internet when I click on Radio. People are quite suspicious that this is Apple incompetence or your company's famous arrogance for this commonly-suffered problem that you won't or “can’t” fix.
Read the many web comments and you won’t be pleased with yourselves: the suspicion is that if you ruin internet radio on iTunes, Apple will somehow make more money on music downloads, etc. Bull.
Also, thirdly, my old playlist of 20 or so internet radio stations in the Ambient category STILL PLAYS !
Then fourth, I installed the latest available version of QuickTime Player 7.app Version 7.6.6 but it didn’t solve the problem either. I had QuickTime Player.app Version 10.2, but substituted what Apple website said was the latest, LOWER NUMBERED QuickTime Player version of 7.6.6
Fifth, I can't connect to iTunes store no matter what I do or what user group's advice I try. So I can’t buy or download anything from iTunes. Bad for business.
Sixth, I updated to the latest version of iTunes but this weird problem remains. All suggested Apple fixes or user group fixes are useless. Where is Apple’s famous technical competency, vaunted customer support?, and user-friendly product reputation? Get it back, please.
Solve this problem of yours ASAP for us, your numerous disgruntled, dissatisfied customers of iTunes. You can do better, should, and really –in all fairness- must.
===============================================================
NOTE: no password for iTunes exists in my Keychain. Is this a problem?
Apple ACCOUNT ID, and iTunes ID password, works but not to access iTunes with my healthy internet connection.
Apple store id It works via direct internet connetion but not through iTunes. Very strange.
===============================================================
FYI, Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro8,2
Processor Name: Intel Core i7
Processor Speed: 2 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 16 GB
Boot ROM Version: MBP81.0047.B27
SMC Version (system): 1.69f4
Serial Number (system): C0*******F8V
Sudden Motion Sensor:
State: Disabled
Intel 6 Series Chipset:
Vendor: Intel
Product: 6 Series Chipset
Link Speed: 6 Gigabit
Negotiated Link Speed: 6 Gigabit
Description: AHCI Version 1.30 Supported
M4-CT512M4SSD2:
Capacity: 512.11 GB (512,110,190,592 bytes)
Model: M4-CT512M4SSD2
Revision: 040H
Serial Number: 0000000012330912E75A
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk0
Medium Type: Solid State
TRIM Support: Yes
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
disk0s1:
Capacity: 209.7 MB (209,715,200 bytes)
BSD Name: disk0s1
Content: EFI
disk0s2:
Capacity: 511.25 GB (511,250,432,000 bytes)
BSD Name: disk0s2
Content: Apple_CoreStorage
Recovery HD:
Capacity: 650 MB (650,002,432 bytes)
BSD Name: disk0s3
Content: Apple_Boot
Volume UUID: 600737FB-7A29-3BAE-859E-CBFE2E90C39A
<Edited by Host>This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
I live in Europe ,So Be persistent and don't give up ! Aug. 2013 -
All you need to do when it says to Update Flash is logout of your page, clear cache and cookies, and voila.
slfcaj wrote:
When trying to update software it says You need 5.95 GB of available space to download and install the updates. To increase available space, remove files from your startup disk, and then try again.How do I do this?
You need to either delete unnecessary files or move them to an external hard drive.
The updates indicate I wouldn't need nearly that amount of memory why the discrepancy?
Post a screen shot of the updates your are trying to install. I don't know what would be causing the discrepancy. -
I have a mac but am experiencing the same prompt? "iTunes could not contact the iPod software update server because you are not connected to the Internet. Make sure your Internet connection is active and try again."
Hey ksgrech,
I found the following information which may be of assistance in troubleshooting this error on a Mac:
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
Furthermore, you may want to refer to this article (error 3194):
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Cheers!,
Matt M. -
Error -6753 Make sure your internet connection is valid and try again. Help
So I just dropped nearly $200 on an airport extreme to throw my desktop PC and wireless mac into a network (since my router just gave out). I had a hard time connecting to the internet, and then magically I got the internet working, but when I open airport utility to configure security settings or update firmware I get:
"An error occurred while trying to access the base station. Make sure your internet connection is valid and try again. Error -6753"
How do I get rid of this? Any suggestionsError -4 is almost always an indication that the connection between the AirPort Utility application and the AirPort router is is being blocked by....
1) The Windows Firewall
2) Microsoft Security Essentials...if installed on your PC
3) The anti-virus software
4) 1&2, or 2&3, or 1&3, or all of the above
When I used to use a PC, the only way that I could ever get the AirPort setup was to turn off all of the items above, configure the AirPort, then turn everything back on again.
Life would be tons easier if you had an iPhone or iPad to configure the AirPort Extreme, or you could borrow a Mac for a few minutes. -
What does "optimize your internet browser" mean
My hotmail account was hacked and the windows live tech who is helping me said I needed to "optimize your internet browser" and I don't know what this means. Windows live only had instructions for Internet Explorer.
They probably mean this:
"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
See http://kb.mozillazine.org/Clearing_the_cache and http://kb.mozillazine.org/Cookies
Did you change your Hotmail (Windows Live) password?
Make sure that you do not choose a password that can be found via a dictionary look up or otherwise easily found. -
Firefox 3.6 freezing / hanging most of the time. All add-ons disabled. Cache and cookies cleared. Help!
Examples: Freezes for about 20 seconds every launch. Freezes quiting. Freezes switching tabs. Freezes clicking links.Note that such issues can be caused by security software that blocks Firefox and possibly isn't initialized when you get (got) this issue.
So if it happens again then try to remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating -
How to clear cache and cookies
Hi guys,
I am new to jsf. And I have one problem in jsf, How to clear cache and cookies.
Please help me to solve this..clearing Java cache and cookies is different from clearing IE cache and cookies. Usually when you powercycle your computer it is automatically cleared. To clear manually:
go to start--> settings--> control panel--> double click on Java icon. Click on "delete files" under temporary internet files or 'clear cache' in the 'cache' tab. It depends on which version of java and which OS you use on how these will show up.
If you were having issues with java crashing or making your freezing up, this should resolve the issue. It is strongly suggested that you powercycle the computer as well after clearing the java cache. -
Same thing is happening to me. Adobe has not responded to anyone about this error. It appears that Abobe XI is not compatible with IE 11. I do not get this error when I use Chrome or Firefox. Only IE 11 does this. I have tried clearing cache and cookies. I even uninstalled and re-installed IE 11. It is still doing it. I am surprized that a company like Adobe would just ignore our posts and leave us hanging this this.
Error message is FAILED TO GET DISPATCH FROM IBRWSR2. Then when you click on it the next error message says: PHTML IS NULL. You have to click this error message twice and then the PDF finally loads. Happened every time
Does anyone have a solution since Adobe will not respond?
As a last resort I will try uninstalling the Adobe Reader XI and install Adobe Reader 10 instead. It seems to work ok. But when I try to install version 10 the Adobe site tries to install XI. Any ideas?
JimP08758It worked just fine for me.
Many site issues can be caused by corrupt cookies or cache.
* Clear the Cache and
* Remove Cookies '''''Warning ! ! '' This will log you out of sites you're logged in to.'''
Type '''about:preferences'''<Enter> in the address bar.
* '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them.
* '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.'''
If there is still a problem,
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart. -
I'm having to clear cache and cookies from the tools menu sometimes 2-3 times daily in order to make certain websites appear normally. The websites will have mostly script, which will be placed in columns, and very little in the way of graphics, maybe just a still picture of two. After I clear the cache and cookies, the sites go back to normal, but maybe after a few hours when I go back to the website it will re-appear as described above. The url below is the most commonly affected but it also happens on others like Yahoo news.
In order to uninstall a possibly unwanted extension, please do the following:
#From the Firefox window click the Firefox button at the top left and select ''Add-ons'', or, if the Firefox button is not shown, click the ''Tools'' menu and click ''Add-ons''.
#Once the Add-on Manager has opened in a new tab, click the ''Extensions'' button on the left side of the window.
#You should now see a list of your installed extensions on the right side together with buttons on the right side of each extension.
#To remove an extension from Firefox, simply click the ''Remove'' button on PDF Viewer (what is this?). You should see a message that informs you about the successful removal of the add-on.
#Note that some add-ons require a Firefox restart to be removed completely. To perform a Firefox restart after the add-on removal, click the ''Restart now'' link in the message.
You can find further information about uninstalling extensions in the following articles:
[[Disable or remove Add-ons]]
[[Remove a toolbar that has taken over your Firefox search or home page]] -
LOVE Firefox! I have just launched a website: www.animalhealingandhumans.com. My web designer told me it takes 7-10 days for any changes to appear. Why? I have cleared caches and cookies etc. I need to be more responsive than 7-1o days. I need changes to appear within 24hrs. How can I achieve a much better response time to good feedback?
Hello binbingogoABC,
Shopping on BestBuy.com should be easy and fun and not fraught with the kind of trouble that you describe. I regret very much that this has been your experience.
Using the information you provided when you signed up for Best Buy Unboxed I was able to locate your cancelled orders. I have requested more information from my back-office partners. As soon as I have additional details about your situation, I will reply again to this message. In the interim, I'm sorry that I must impose upon your patience.
I'm very grateful that you wrote to us with your concerns.
Sincerely, -
Cannot load newegg web site. have tried clearing cache and cookies
Newegg.com fails to load nine out of ten time and takes over a minute to load when t succeeds. I have already tried clearing the cache and cookies as suggested in trouble shooting with no improvement in performance.
Try:
# Navigating to about:config
# Searching for "intl.accept_languages"
# Right click on the matching result and click "Reset".
Newegg doesn't respond if you send a malformed Accept-Language header.
There is some plugin that is changing the default value for that header (I'm pretty sure it is, or was, Firefox Sync) -
Users forced to clear cache and cookies after server move
We recently moved our ColdFusion 9 website from one server to a new and improved upgraded spec server. The site works great and the upgrades are a huge improvement. However, since the move last Friday we are being flooded with calls to our helpdesk because a user goes to our normal login screen, enters their username and password, successfully login (which I store their last successful login in the account in a database so I know it's passing all login scripts), but when redirected to the "successful login" message screen, it is not holding the session variables from the login page and prompts them to login again. It's a basic form with username and password, a simple query to check for an account with those credentials and then if found sets a session.usauthenticated and then moves them to the next page. This has been working on the old server with no issues. I don't believe it's a coding issue, because on everyone who has called in, if we clear their cache and cookies from the browser and then attempt to login again, it works fine and maintains their session. This has worked on everyone so far. So I'm thinking it has something to do with our users storing cookies from the old server and the new server is trying to access them unsuccessfully.
Is there a way around this? It seems rather odd to me that there isn't an easy way to migrate a website to a new server and treat it as a new website to the user instead of something cached. How can we make our website work for past users without having to have each and every person clear their cache and cookies (we're talking over 300,000 users here so this could get intense). Most users won't know to do this so they are all calling our help desk which is being overrun with these calls right now.never fails, after you post a question, you find the answer. For anyone else who runs into this, we had to purge all cookie and session data from our users prior to them hitting the login screen. After doing the following code, they were able to successfully login on our new server without having to manually clear their cache and cookies from their browsers.
<cflock scope="Session" timeout="10" type="exclusive">
<cfset structclear(session)>
</cflock>
<cfloop item="name" collection="#cookie#">
<cfcookie name="#name#" value="" expires="now" />
</cfloop> -
Internet browser to scrol and change the height of my stage.
hello. I'll try to write to my question.
My stage is 1024 * 768 I have put there ScrollPane that loads my_mc,
my_mc exchange his height. Example http://www.4x4nz.sk/home_page_1.html.
this is ok.
but I try to insert my_mc without ScrollPane. and here is my problem.
my_mc can have more than 768 height.
so I need to force internet browser to scrol
and change the height of my stage.
example http://www.4x4nz.sk/home_page_2.htmlNow there is a scroll, but it does not work. not see the whole my_mc
http://www.4x4nz.sk/home_page_2.html
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