Try nuking your font caches

Like a lot of you around here, after installing iWeb 08 I was prompted to locate my domain file — already an "uh oh" moment since I've never moved the domain from its default location — and after doing so, iWeb chewed for a few minutes and then crashed, and it did this every time I attempted to run it. Later, I was in iChat chatting with a friend and noticed that his chat font was corrupted, so I ran Font Nuke, which forced a restart, and then on a whim I tried iWeb again. iWeb again prompted me to locate my domain file, but this time it almost immediately opened up, showed me my sites, and prompted me to "update" them. I clicked okay. This brought up the spinning beachball which lingered for a few minutes, at which point it finished and iWeb became free for me to poke around in. I have yet to determine the overall condition of my sites, but for any of you having problems, I recommend that you try nuking your font caches since for me the iLife 08 installer seemed to do some damage in this regard.
Font Nuke can be downloaded from MacUpdate:
<http://www.macupdate.com/info.php/id/21536>

Here's an update.
After nuking my font caches, iWeb opened, updated, and did not crash once in the twenty minutes or so it took me to make some layout adjustments. For the most part my site opened up unchanged except for some minor alterations to the spacing of photos in web album objects. I experienced no crashes, and was even able to publish successfully on the first try, which is saying something considering my site is quite large at 1.17 GB.
So to all of you still struggling with iWeb 08, try nuking your font caches. It can't hurt, and in my case it seems to have done wonders.

Similar Messages

FAQ: How do I clear out my font cache to fix font style and duplicate font style issues?

We have a Script availabe for CS6 beta users who are experiencing particular font related issues.
This script will help by clearing the font cache and will test for corrupted fonts.
This will solve some of the type issues with duplicate font names and some of the other font errors.
This script is to help to find corrupted fonts. The script itself doesn’t solve the problem.
This script doesn’t solve duplicate font name, but clears out your font cach . It it will solve some duplicate font style name issues such as the one in the link below.
http://forums.adobe.com/message/4306828#4306828
There is a pdf file explaining how to use the script and what it will do.
See attached files.

Monica, I know the Normal Character Style in Illustrator must be defined. But my question is about the Normal Paragraph Style, not the Normal Character Style. As Larry just said, in most of my documents, and in my New Document Profiles, these fields in the Normal Paragraph Style are blank (undefined), so I know this is possible. In a few older documents I'm converting, the Normal Paragraph Style has a defunct font, and even though my Normal Character Style is correctly defined with the current font, it's creating some weird behavior.
Larry, it doesn't appear to be the document itself, it just appears to be not knowing what the right keystroke combo is to clear it. Just make a new file from a Document Profile where the Normal Paragraph Style does not define one of those font fields, define a font and/or font size, save, then reopen the paragraph style settings and try to clear any field that has been set. I can't clear it, I can only change the font.

Rebuilding the font cache on OS X

I have been having some font issues. Not too long ago, I went through my fonts on font book and started resolving duplicates. I did 'accidently' delete some fonts, but I don't think I deleted anything crucial.
So far I've been experiencing 2 problems.
1) Macromedia Flash MX isn't displaying all my fonts. It said to follow the instructions on this website:
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_16763
Basically, it was instructions to rebuild your font cache, but I couldn't find the files they were looking for (com.apple.FCacheLocalDomain, com.apple.FCacheClassicDomain, com.apple.FCacheUserDomain)
2) When I click on a message in Apple Mail, the top of the e-mail gets cut off. I'm not sure if it's a font issue or something else.
Please help!
Thanks,
Catherine

Hi Catherine,
Font Finagler will remove all font cache files for you. Though you may need to remove the cache files for Microsoft Office manually. They are located at:
~/Library/Caches/com.microsoft.browserfont.cache
~/Library/Preferences/Microsoft/Office Font Cache (11)
The tilde (~) indicates your user account.

When i try to use hulu acc.i keep getting the same message / sorry we are unable to load the player please check your internet connection clear your browser cache and try again. i thought i did it right .

Question
when i try to use hulu acc.i keep getting the same message / sorry we are unable to load the player please check your internet connection clear your browser cache and

I found a solution! (at least, for my platform; Windows XP Home SP3, Firefox 4.0.1) =) Go to http://labs.adobe.com and download the Release Candidate 1 version of Adobe Flash 10.3.181.5. I swear, the Second I installed this, it worked INSTANTLY xD. Best of luck to you! (and anyone else who sees this =)
-Erik P.

Where are the font caches located?

Trying to trash my font caches but cant find them.

It moves to the Trash all font cache.
Not quite. It clears any and all cache files of the user account you logged into in Safe Mode. It doesn't do anything to the system cache files.
All font caches normally stored in /Library/Caches/com.apple.ATS/(uid)/ , where (uid) is a user ID number such as 501 (Mac OS X v10.4 or later)
I know that info came from one of Apple's own Knowledge Base articles, but it's completely out of date. The user font cache files haven't been in that location since Tiger. All font cache files (along with Font Book's database) are now deeply buried in a hidden folder. Part of the name may be different from Mac to Mac, but they are now here:
/private/var/folders/3K/3Kdt7kk4Ghim10j+GZwim++++TI/-Caches-/com.apple.FontRegis try/
Don't try and edit anything in here yourself. Use the command below to clear font cache files.
Close all running applications. From an administrator account, open the Terminal app and enter the following command. You can also copy/paste it from here into the Terminal window:
sudo atsutil databases -remove
This removes all font cache files. Both for the system and all user font cache files. After running the command, close Terminal and immediately restart your Mac.

Can you repair your fonts?...

I know this is my fault, but I'm wondering if I can fix it. I'm a graphic designer, and I've always had problems with Helvetica and now Helvetica Nueue because I use them for designing and the OS uses a different version, so I had followed the instructions I found elsewhere to "fix" them, but now I know that I've borked my fonts because I can't read the headers of e-mails, and other things because the system font isn't working.
So, long story short, isn't there a way to re-install the system fonts or something of the kind so that I can go back to how it was. I should also say that I use Font Explorer Pro to manage my fonts.
I'm also inserting a screen capture of what some web sites look like in Safari now because I'm getting a Capital "A" in a box instead of the proper words.
Thanks in advance for your help.
Steph

Kurt Lang wrote:
In order to use the Helvetica fonts you need for your projects (assuming they are not Apple's versions), you simply can't allow Apple's Helvetica fonts to exist in their normal location since you then cannot turn them off.
What you need to do is have Apple's fonts set aside in their own folder, not in any of the Fonts folders, so you can control them.
Not sure what article you found, but the instructions for getting Apple's fonts out of the way are in my article, Font Management in OS X. Remove these fonts from both the /System/Library/Fonts/ folder, and the buried ProtectedFonts folder. Do the protected ones first so they don't automatically replace those in the System's Fonts folder.
Next, you need to get these fonts back onto the hard drive as I noted above. In a generic folder outside of any Fonts folder. For that, you can use Pacifist. Put your Snow Leopard installation DVD in the drive and use Pacifist to extract the various Helvetica fonts to your new folder.
You will need all of these to satisfy Snow Leopard's normal list of fonts:
Helvetica.dfont
HelveticaNeue.ttc
HelveticaLight.ttf
HelveticaLightItalic.ttf
Once you have your folder of Apple's Helvetica fonts set aside, you're ready to continue.
To remove Font Book from the hard drive, follow these steps:
1) Open Font Book, and then its preferences. Uncheck the box for "Alert me if system fonts change". Close the preferences and shut down Font Book. Put the Font Book application in the trash and delete it.
2) Restart your Mac and immediately hold down the Shift key when you hear the startup chime to boot into Safe Mode. Keep holding it until OS X asks you to log in (you will get this screen on a Safe Mode boot even if your Mac is set to automatically log in). Let the Mac finish booting to the desktop and then restart normally.
This will reset Font Book's database and clear the cache files in your user account. All fonts in the three main Fonts folders (System, Library, your user account) will now be active, regardless of their state beforehand.
3) Close all running applications. From an administrator account, open the Terminal app and enter the following command. You can also copy/paste it from here into the Terminal window:
sudo atsutil databases -remove
This removes all font cache files. Both for the system and all user font cache files. After running the command, close Terminal and immediately restart your Mac.
With Font Book completely gone, and all cache files cleared and rebuilt, things should now be displaying correctly.
Hello Kurt!
I have read both your "Font Management in OS X" article and the referenced "Undoing Font Book" (unfortunately, this article only goes as far as Mac OS X 10.5 Leopard and I'm not sure whether everything would be the sam in Mac OS X 10.6.8 Snow Leopard.)
I've followed all the instructions in your article as soon as I've got my new iMac 2.5 GHz Intel a couple of months ago, but some things are not working right with fonts: Working on a QuarkXPress Passport document previously saved, I was unable to use the HelveticaNeue.ttc font that I had used when originally working on the file as QuarkXPress told me the font was missing.
When in Font Book I tried to see what the problem with this font was, it showed conflicts with "multiple copies of this (as well with other) font" which I cannot resolve by clicking on "resolve duplicate font conflicts": it asks whether I "want to disable the selected fonts", which is not what I want. Actually, Font Book tells you that "you can use the Resolve Duplicates command to automatically deactivate the copies not in use."
If I do this, I believe I won't be able to use whichever font so deactivated, or would I?
I launched Font Book, opened its preferences and unchecked both "Alert me if system fonts change" and "Automatic font activation".
I still get alerts such as "Finder requires AppleSymbols font", "Finder requires Aquakana-Bold font", "System font HelveticaLightItalic.ttff has been restored MacOSX needs it to display text onscreen" after either moving to another location or deleting them in preparation for a complete new Font Book reset as explained on your post.
My question is, should I try removing Font Book from the hard drive and replacing it with a fresh copy and, if so should I do it the way you explain on your reply to stephmoreland?
Even though Font Book is a "weak" font manager, I would rather stick with it as I believe it performs for the kind of work I do on my computer.
Thank you so much for your help,
iMac 2.5 GHz, Mac OS X (10.6.8), 4GB DDR3; HP scanner & printer; 2-WF HD's

When I start the program I instantly see this message: "Adobe Bridge encountered a problem and is unable to read the cache, please try purging the central cache in cache preferences to correct the situation". I have tried this and it only results in a s

When I start the program I instantly see this message: "Adobe Bridge encountered a problem and is unable to read the cache, please try purging the central cache in cache preferences to correct the situation". I have tried this and it only results in a stalled/locked program. I have tried restarting my machine multiple times and tried reconfiguring how the cache is managed. Do you have anyone who could walk me through each step to correct this problem which just started two days ago. I have owned this program for at least a year now...

BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

My bridge is not working normally and keep given me this message : bridge encountered a problem and is unable to read the cache . Please try purging the central cache in cache preferences to correct the situation

My bridge is not working normally and keep given me this message : bridge encountered a problem and is unable to read the cache . Please try purging the central cache in cache preferences to correct the situation

And did you then actually purge the cache?
Please realize that you have given ZERO details.
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

I have master suite cs6. on mac osx. bridge has been quitting unexpectedly. Also, getting message at start up that states that "bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to corr

I have master suite cs6. on mac osx. bridge has been quitting unexpectedly. Also, getting message at start up that states that "bridge encountered a problem and is unable to read the cache. Please try purging the central cache in Cache Preferences to correct the situation" I have purged the cache several times and adjusted settings with no change. I also downloaded the entire suite and installed. Do I need to uninstall all of the programs before installing the suite? There is not an option to install only Bridge from the install package.

Maria,
Topic or subject titles should be clear, pertinent and concise so that individual users can tell at a glance if they can help or not.
That field is not for attempting to fit your entire question in there.
Please keep this in mind next time you post. Thank you.

Error 1920. Service 'Windows Font Cache Service' (FontCache) failed to start

Hi,
I've been trying for weeks now to try to get Office Professional Plus 2013 to install on Windows 8 Pro. My system has been running perfectly otherwise.
When I try to install Office 2013, I get the following message (excerpt from log file):
2012/11/27 22:26:30:885::[4576] MSI(ACTIONSTART): 'Action 22:26:30: StartServices. Starting services'
2012/11/27 22:27:00:949::[4576] MSI(ERROR): 'Error 1920. Service 'Windows Font Cache Service' (FontCache) failed to start. Verify that you have sufficient privileges to start system services.'
2012/11/27 22:27:00:949::[4576] Log level changed from: Standard to: Verbose
2012/11/27 22:27:00:949::[4576] Showing message Title: 'Setup', Message: 'Error 1920. Service 'Windows Font Cache Service' (FontCache) failed to start. Verify that you have sufficient privileges to start system services.'
2012/11/27 22:27:05:964::[4576] Message returned: 4
2012/11/27 22:27:05:964::[4576] WER is not considering last MSI error event
2012/11/27 22:27:39:105::[4576] MSI(ERROR): 'Error 1920. Service 'Windows Font Cache Service' (FontCache) failed to start. Verify that you have sufficient privileges to start system services.'
2012/11/27 22:27:39:105::[4576] Showing message Title: 'Setup', Message: 'Error 1920. Service 'Windows Font Cache Service' (FontCache) failed to start. Verify that you have sufficient privileges to start system services.'
2012/11/27 22:30:59:948::[4576] Message returned: 2
2012/11/27 22:30:59:948::[4576] WER element [P5] is set to value [Error 1920. Service 'Windows Font Cache Service' (FontCache) failed to start. Verify that you have sufficient privileges to start system services.]
2012/11/27 22:30:59:948::[4576] WER element [P5] is converted to [1920]
2012/11/27 22:30:59:948::[4576] WER element [P7] is set to value [0x780]
I have tried everything I can think of, and everything on every thread I've found on related topics. No luck. If I try to start the service myself via services.msc I get the following message:
The Windows Font Cache Service service on Local Computer started and then stopped. Some Services stop automatically if they are not in use by other services or programs. Any assistance anyone can provide would be greatly appreciated!

Hi micrey! It works!
1. Type “services.msc” into the Start Search
bar and hit Enter.
2. Find the Windows Font Cache Service, select
it and hit “Stop”.
3. Open Windows Explorer and navigate to “C:\Windows\ServiceProfiles\LocalService\AppData\Local”
requires admin privileges
4. Delete the FontCache dat files. (They will
be regenerated over time.)
5. Restart the Windows Font Cache Service.
Thank you!

Apple Mail / Font Cache Problem

Is anyone else experiencing problems with Apple Mail (4.2) and font caches? Recently the copy of Mail on my desktop Mac seems to find it increasingly hard to maintain both incoming and outgoing connections to GMail - it connects intermittently (if at all) although my internet connection is fine. Also my laptop (with pretty much the same configuration and with the same fonts) does not seem to have the same problem. As far as I can recall this only started after updating to 10.6.2.
There is no problem when I boot in Safe Mode.
The only work around that I have found so far is to clear the user & system font cache (using Onyx) and restart. This then allows me to send & receive for a short time until the problem occurs again. I have tried to check whether any of the system / library fonts have become corrupted but it appears not (according to FontDoctor). I am not experiencing any other font-related issues.
Any ideas as to what could be doing the damage or at least how I might try to track down the cause of the problem?

MacBook Pro, !0.8.2
Mail > Preferences > Fonts & Colors
There are options available for messages.
Click the "Select" button.
A window will pop up and from that font size can be selected.

Unable to sync your fonts or files?

If you encounter problems while syncing your fonts or files please add the following information to your forum post.
Describe the problem as thoroughly as possible.
Also, please include screen shots that demonstrate the issue you are having.
Describe what you were doing just prior to encountering an issue with syncing your fonts or files?
Please list the following information in your forum post:
OS
OS Version
Browser
Browser version
Locate the following CoreSync.log file and attach it to your forum post. This will help us diagnose your specific issue. It can be found at the following locations:
Windows: C:\Users\<your username>\AppData\Roaming\Adobe\CoreSync\CoreSync -date.log
Mac: /Users/<your username>/Library/Application Support/Adobe/CoreSync/CoreSync-date.log
NOTE: Due to the nature of syncing files from your computer to the Creative Cloud modifying the contents of your local Creative Cloud Files folder directly controls the contents of your Creative Cloud Files view (https://creative.adobe.com/files). When files are removed from your local Creative Cloud Files folder they will be moved to your Creative Cloud Archive (https://creative.adobe.com/archive). If you are missing files please look in your Creative Cloud Archive folder first before reporting an issue.

Thanks for confirming your model sesnew. Did you try removing your battery since the update? Will it let you add a different email, other than the AOL one you are having difficulties with? If so, did you keep your apps during the update? It may be app conflict with the new OS. I have included instructions below on adding a personal e-mail.
http://tiny.cc/nvqoyw
Sincerely,
JonathanK_VZW
VZW Support
Follow Us on Twitter@VZWSupport

Bridge encountered a problem and is unable to read the cache. Please try specifying a new cache location in Cache Preferences to correct the situation.

Bridge encountered a problem and is unable to read the cache. Please try specifying a new cache location in Cache Preferences to correct the situation.
I have do this again and again and again but Bridge ask me to this each time a start up ??

Maria,
Topic or subject titles should be clear, pertinent and concise so that individual users can tell at a glance if they can help or not.
That field is not for attempting to fit your entire question in there.
Please keep this in mind next time you post. Thank you.

[Solved] How to generate 32bit font cache in a 64bit multilib install?

According to fc-cache's man page, "fc-cache must be executed once per architecture to generate font information customized for that architecture." My question is, how can I do that?
Should I build a chroot and mount the font directories in the chroot and run fc-cache -s? Is there any cleaner way to do that? Btw, the lib32-fontconfig in multilib does not provide something like fc-cache32, it's only libraries.
Last edited by AugustePop (2013-07-02 04:50:35)

I'll repeat it again and the last time: this is not how a multlib capable environment works. Using multilib means that atop a primary architecture (which is determined by your CPU type -- x86_64 in this case), you can execute binaries built for a different architecture (i686). Since either one uses its own instruction set and libraries, you cannot install both at the same time. That's why there is no 32bit-fontconfig in lib32-fontconfig: it there were, you'd be running a i686 OS and didn't need multilib. However, you can enable native 32bit libraries to make it possible for a binary to communicate with the OS (and CPU) using its own instructions. That's why you can execute any 32bit binary, including the redundant fc-cache that you built yourself.
In your particular case, the binary needed to create font cache is the one you already have: /usr/bin/fc-cache. If you launch a 32bit application, the cache will be created for fonts the application needs (not your entire font collection), using the very same fc-cache: this is what happens when I run wine in a 32bit chroot and this is the answer to your question:
i just don't know how they got there and how to manually create the complete font cache.
And that's it: go to the next step and run your 32bit software. You'll certainly see it's using your fonts.
What you are trying to do is neither necessary, nor technically correct, but if you want to reinvent the wheel -- good luck then.

Error when starting Firefox 3.6. "Javascript Application error. Invalid username/password combination. If you continue to get this error, try entering your email address as your username." Any suggestions on what to look for to resolve this?

When starting Mozilla Firefox 3.6, I get an error window which opens up additionally overtop my browser windows stating:
"Javascript Application"
followed with :
"Invalid username/password combination. If you continue to get this error, try entering your email address as your username."
Obviously it is happening with one of my email addresses/usernames & password combinations of which I know the username for (which I choose not to post here) and I'm not sure where to begin looking for a resolution to this problem.

I was able to resolve this by disabling (under Tools - Add-ons) Yahoo! Mail Notifier
Hope this helps some of you also!

Try nuking your font caches

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