Try to install XI, but jumped out a window tell me already running an adobe, ask me to uninstall first. but i dont have, i have already use CleanMyMac removed old one. please help.
the window also says" configuration error" ask me to uninstall first, then re install, i tried several times, still the same.
it said Error 1 at bottom and asked me contact support.
please help!
thanks!
Hi ,
Please refer to the link and see if this helps.
https://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html
Did you try uninstalling Acrobat with the help of Cleaner Tool ,if not here is the link .
http://labs.adobe.com/downloads/acrobatcleaner.html
Then try installing it again .
Regards
Sukrit Dhingra
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