Try to sync, getting error message that says, ...
... "iTunes unable to load dataclass information from Sync Services. Reconnect or try again later."
well, i did both and still it doesn't work. it's been like a day or two now. is it my phone, att, apple?
i am hooked up by wi-fi...
Did you already try to restore your device? Restoring iPod to factory settings
Other solutions for this errror are mentioned here: iTunes: Error 13019 during sync
Similar Messages
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After upgrade to Remote I get error message that says I must connect to wi-fi, though I am connected! What can I do?
Hey gwscrt,
Since iTunes directed to you to restore your iPod, I'd check out the following article that goes over the steps to do so:
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
I would read the document in full, but here are the applicable steps for you:
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
Have a good one,
David -
Help. Photoshop Elements 10 will not open. I get Error message that says "Runtime Error!" and closes. What do I do? What does it mean? I bought Elements 10 at a retail store. It did work for a while.
Hi,
Can you post back with the following.
1. The full Model No. and Product No. of the notebook ( from the service tag underneath your notebook ) - see Here for a further explanation.
2. The full version of the operating system you are using ( ie Windows 7 32bit ).
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience -
Trying to download iTunes on my husband' s windows vista laptop. Have tried 2 different browsers and it almost finishes the download process and we get error messages that say "error z, apple application was not found, windows error 2" Can you help? Thank you.
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
im trying to download itunes 10.5 but keep getting error message that says: There is a problem with this Windows Installer package. A problem run as part of the setup did not finish as expected. Contact your support personnel or package vendor. I am using windows XP 32 bit, all the other computers in my house downloaded just fine, no problems, however this is the computer my iphone is set up to, ive tried doing a virus scan, windows update, downloading other things, updating everything possible, everything works fine, its just itunes that wont download, anyone have any other ideas?
Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that. -
Can't install, get error message that says "The website declined to show this page"
I've been using Firefox for years now, but recently I had some problems with my computer and had to re-install Windows. I am now running Windows 8.1. I can't install Firefox now. It's very strange. When I attempt to install, I get an error message that says, "The website declined to show this webpage". It says the most likely cause is that the website requires you to log in. I have never experienced this issue before and like I said, I've been using Firefox for years. My anti-virus software found that the installation is accessing a web resource called DynamicOfferScreen, so I think the installation is corrupt. Can someone send me a link to download a clean installation?
You might have loaded an unofficial bundle advertised as a Firefox download...
Please start with the Windows Control Panel, Uninstall a Program. (Use the charms bar search box if necessary to find it.) Click the "Installed on" column heading to group by date and reveal what bundled items may have snuck in. Remove everything you do not know to be legit and valuable.
Next, in Firefox, review your extension and disable/remove anything unrecognized or questionable. if in doubt, disable. You can do that on the Add-ons page. Either:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Extensions.
Finally, after clearing those out, mop up with some of the scanning/cleaning programs listed in our support article: [[Troubleshoot Firefox issues caused by malware]].
Back to normal? -
I down loaded latest version and get error message when I launch it. Error message is entitled XUL Runner and says - Error: Platform version 1.9.2.12 is not compatible with miniversion >= 1.9.2.10 maxversion <= 1.9.2.19 and it won't launch. I can launch if I use Run Outside of Sandbox option, but I cannot navigate my home page on yahoo. What happened? Please send fix. Thanks, [email protected]
Do a clean (re)install:
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data when uninstalling.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
When downloading Itunes I get error messages that say Error 2 and not found.
Itunes goes through the download process and it will not open. I get the error messages listed above. Have been on the phone with Apple for hours. Getting frustrated cause I want to use my want to use my new IPOd. Any proven suggestions would be appreciated.
Are you trying to download some sort of iTunes program for installation on your Windows computer?
And you are trying to use Firefox to download that program? -
Keep getting error message that says that SSL protocol has been disabled
When I try to sign on to sites that need more security (ie., banks, online shopping), I get the following message and cannot log on to the website.
ss/_error_ssl_disabled
I have tried reading your trouble shooting articles on this site and still haven't been able to fix the problem. Can you please help?See:
* [[Secure Connection Failed]]
* http://kb.mozillazine.org/SSL_is_disabled -
Does anyone know how to update to ios5 when getting this error message?
Go to iTunes>Preferences>Devices and select the iPod backjp and click on delete and try again.
Also
- Reboot the computer
- Try another cable
- Try another USB port -
Hello:
I have installed Itunes on my new Windows 7 based computer (64 bit) and get the following error message everytime the program opens, "ITunes not properly installed. If you wish to import or burn CD's, you must reinstall ITunes." So, I have removed ITunes, Quick Time and Apple associated software, twice, from my computer and reinstalled the latest version (10.4.1) but get no fix to the problem. ITunes will import CD's but will not burn them with this error in place. Anybody know how to fix this problem?if you have 64bit os this is problem:
Any 64-bit version of Windows is not supported so you should expect certain things not to work. From Apple's iTunes page the Windows requirements are:
32-bit editions of Windows XP or Vista
Windows XP Service Pack 2 or later required for Apple TV or iPhone
500 MHz Pentium class processor or better
QuickTime 7.1.6 or later (included)
256MB RAM
Supported CD-R or DVD-R drive to burn CDs
Broadband Internet connection (DSL/Cable/LAN) for buying and streaming music -
I keep getting iTunes store is currently unavailable when I try to view my purchased content on my apple tv 2. How can I fix this?
I just saw the date of the original post and so this doesn't help them...but anyone doing searches as I did for help...hopefully this will help you.
I posted this in another thread, but sounds like you have the same problem I have. I can watch youtube, and even trailers, but I cannot watch any of my purchased movies and I can't rent movies either. It originally started after my 5.1 update and sporadically I would get the error in loading content...now I get an iTunes connection error as well.
So, I finally decided to pay 20 bones for support to find out what is wrong. Apple support confirmed there is a "number of people" having this issue and he thought there would be an update soon since they have been working on the problem for a couple of weeks. And he told me they wouldn't charge me for the call.
A little frustrating.
Message was edited by: kojiericson -
its really starting to get to me i cant even install a new itunes or delete the last one. please help!
You're not alone. I'm having exactly the same problem. I am running Windows XP version 2002 and cannot uninstall Itunes or update. This problem is affecting my ability to sync music and also with playback. The support for PC users is severely lacking. I'm also getting error messages that says an older version of Bonjour cannot be uninstalled. Help!
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How do I apply special effects to a track in GarageBand when I keep getting error message that says"Could not find layout Default Reverb GB"?
I go to Applications to see if
GarageBand has changed and dthere is no change, still 1.42GB of file size ‹
no evidence of the 10+ GB that the installer told me I was downloading, no
evidence in my download folder that I downloded anything, and most
important, when I click on ³Effects² I¹m back to the same error message.
I¹ve been at this now for about 3 hours.
Downloading the extra content will take a very long time.
When the download has finished, the prompt for the password will appear and the installer will continue to run in the background.
Let t run. As long as GarageBand is still installing, it will give a warning, when you try to quit.
When you can quit GarageBand without a warning, restart your Mac.
The size of the GarageBand application will not change, but you should be seeing more loops. They are installed in the System Library, and the folder "Library" on your Macintosh HD should by now be 10GB larger. -
I am trying to update my iTunes so I can sync my new iphone 5s and it doesn't recognize the phone, apple support said I need to update my iTunes when I try and do that I get an error message that says " the ITunes update server could not be contacted. Please check your internet connection or try back later.
My internet works fine and I have tried back dozens of times with same result.Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks!
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