Try to update my apps it. Says I can't because I don't have account in USA and I need to change to a Canadian store how do I do that, I live in Canada

How do I change my account back to a Canadian account

See > Change your iTunes Store country
Here > http://support.apple.com/kb/HT1311

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HT4623 I have an iPhone 4 that I just updated today to ios 6, now when I go to back up the phone to my PC, it says it can't because I don't have the latest version of iTunes. But i have iTunes 10. Please advise.

I have an iPhone 4 that I just updated today to ios 6, now when I go to back up the phone to my PC, it says it can't because I don't have the latest version of iTunes. But i have iTunes 10. Please advise.

There is an updated version number 10.7.0.21 that is available if you go to the iTunes link here on Apple.com. It won't show up under Apple Software Update and if you check for updates via iTunes it likely won't show either.
HTH

I wrongly changed my settings to the American store and now when I try to download updates for the apps my ipad 2 tells me I need to switch back to the Canadian store, how do I do that. Resident of Canada

I wrongly changed the settings on the apps page to the American store. Now I cannot download any updates because I am locked out and need to revert back to the Canadian store, how do I do that

Try going to the bottom of the Featured tab in the App Store app on your iPad and tap on your account id, tap on 'View Apple ID' on the popup and log into your account, and then select the Country/Region section and select Canada.

Trying to upgrade to 3.6.8, and it says I can't because I "don't have access to some of the items. What in the world does this mean, and what do I do?

I'm on a new Mac Mini running 10.6.4, bought in January and loaded with what I assumed was the latest version of FireFox--what I have is 3.5.2. I know I upgraded at least once since January
When I try to download 3.6.8, it says that I "don't have access to some of the items."
I don't think I've downloaded any plug-ins or anything that should trigger this. I have done a bunch of the standard upgrades that Microsoft incessantly sends out to fix problems in the Office suite. Haven't added any new applications. Can't figure out the problem. HELP!

Hello.
Try this:
- uninstall your current version of Firefox (no data will be lost)
- delete it's Firefox install folder (not your profile folder)
- install the new version
That should circumvent this problem. If you can't delete your Firefox install folder, after having uninstalled it, maybe it's because some of the files are locked. Try rebooting the system. If that doesn't help, ask Apple for support.

When attempting to upgrade Firefox by dragging the icon to the applications fldr, I get a message saying it can't because I don't have all nec. privilieges (this is on Max OSX). But I have administrator privileges. Why can't I complete the process?

This happens on both my Macs: Macbook running OS 10.4, and iMac running OS 10.5. The message doesn't say which privilieges I needs, nor anything about being the administrator, but on the iMac I am the administrator, and on the MacBook I have administrator privileges.

When I try send video clips as attachments, I get a message saying Quicktime can't open the .avi - why?
How are you tryin to send the .AVI file? Are you sending the attachment directly from Mail or from Aperture or iPhoto?

When i try to update an app it says unable to download at this time. No matter how many time i do it. But then i tried to delete an app then redownload it to see if it will let me but i cant download it either it has the same error! HELP!!!

When i try to update an app it says unable to download at this time. No matter how many time i do it. But then i tried to delete an app then redownload it to see if it will let me but i cant download it either it has the same error! HELP!!!

Rebooting will not make you lose any content. Rebooting is when you hold the home button and the sleep button down at the same time until the Apple logo appears on the screen.
You can these suggestions. One might work for you.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.

My sister inlaw gave me her iphone3 and when i try to update a app it says that i must sign into her accound when i have already created my own apple id n put it in, how can i avoid that from happening/ change it?

my sister inlaw gave me her iphone3 and when i try to update a app it says that i must sign into her accound when i have already created my own apple id n put it in, how can i avoid that from happening/ change it?

You should do this to make this your iPhone and remove her info...
If desired, move photos/videos off the Camera Roll: http://support.apple.com/kb/HT4083
If desired, backup the device to iTunes or iCloud: http://support.apple.com/kb/ht1766
Then, on the device...
Settings > Messages > iMessage > Off
Settings > FaceTime > Off
Settings > iCloud > (scroll down) Delete Accout (this only unregisters and deletes it off the device)
Settings > iTunes & App stores. Tap the AppleID and sign out.
Settings > General > Reset > Erase All Content and Settings
Unregister the device at https://supportprofile.apple.com
More Info... http://support.apple.com/kb/HT5661

Every time I try to update iPhoto or other apps it says I can not because I bought them under a different account but I didn't.

Every time I try to update iPhoto or other apps it says I can not because I bought them under a different account but I didn't.

So the Mac you have did you buy it new or used?
If you bought it used you have to contact Apple and have it removed from the original owners name and Apple ID and then register it under your Apple ID.
The iLife apps on newer Mac computers, ones that came with Lion or newer version of OS X , are now tied to the Apple ID of the original owner. No other Apple ID and password can be used to do any updates on them or Re-Download them if you wipe the drive. That is until you have that Mac's serial number removed from the origiinal owners Apple ID.

When I try to update my apps it says "app not compatible"? What do I do?

When I try to update my apps it says "app not compatible"? What do I do?

Did you recently update to iOS 5? If so, that probably means that the developers of the apps in question have not updated their apps to be compatible with iOS 5.
Either way, contact the app developers. You can reach them using the information they provide on their app's page within the Store app, or in the iTunes Store on your computer.

Just bought macbook pro and want to download purchases I have already made from itunes apps but when it says downloaded can't find it. I have run a search and found it in my mac but unable to open or do anything??

just bought macbook pro and want to download purchases I have already made from itunes apps but when it says downloaded can't find it. I have run a search and found it in my mac but unable to open or do anything?? Do not understand what is happening.

robynmm wrote:
so how do I get the same apps for my macbook pro? or is that not possible?
Not sure if that same Application is designed for Mac Os x, Search for Applications on App Store instead of iTunes on your Macbook Pro, as Applications available on iTunes Store on a Macbook is designed to work only on iOS Device like iPhone, iPad and iPod Touch and whatever is available on App Store on Mac is designed for Mac Os x.

I would like to update the latest Adobe Flash as mine is outdated, but it says it can't install as my antivirus software is preventing it and I need to allow it. My problem is I don't know what my antivirus software is or how to find it on my Mac to

I would like to update the latest Adobe Flash as mine is outdated, but it says it can't install as my antivirus software is preventing it and I need to allow it. My problem is I don't know what my antivirus software is or how to find it on my Mac OS X 10.9.5 to adjust the settings. Help

We don't know what it is either.

Not enough free space when there is - iTunes says I have over 9GB free but when I sync it says I can't as i don't have enough storage and need another 1.3GB! it's driving me mad!! help!!

iTunes says I have over 9GB free but when I sync it says I can't as i don't have enough storage and need another 1.3GB! it's driving me mad!! help!!

Check carefully. Perhaps you are trying to copy 9 GB plus 1.3 GB for a total of 10.3 GB. That would give you the message you see.

HT1338 When I try to update my apps they say an error has occurred?

When I try to update my apps. They say an error has occurred?

Because" an error has been found and all contents will be lost".

When I try to update my apps it says incorrect password and I enter it so much.Then I downloaded something and I used the same password it worked.What do I do to fix this problme in the app store.

Please help me fix my iPod.It would mean a lot to me.

When yu try to update an app, look at the Apple/iTunes ID email address above th location where you enter the password. It sounds like the you have apps on your iPod that were purchased with more than one iTunes account. Yu hav to besigned inot the account that pruchased them to update them. If more than one app needs updating and they eere purchased from different accounts yu can't use the Update All. You have to update them individually until the remain apps were purchased from one account.

When I try to install 3.6.13 I get a message that I can't because I don't have permission to access some parts.

I have downloaded Firefox 3.6.13 on my new MacBook Pro. When I try to move the Firefox icon to the Applications folder as instructed I get a message that says I can't do this because I don't have permissions to access some parts. I am the administrator and the only one who uses the computer. The box in system preferences that allows me to administer the computer is checked.

* Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
* Trash the current Firefox application to do a clean (re)install.
* Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

Try to update my apps it. Says I can't because I don't have account in USA and I need to change to a Canadian store how do I do that, I live in Canada

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