Tryed to update my ipod touch last night, today it is frozen with the Apple symbol on the screen.

tryed to update my ipod touch last night, today it is frozen with the Apple symbol on the screen.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Similar Messages

I keep trying to update my ipod touch, and on itunes it tells me i'm not connected to the internet and won't allow me to update, even though i am connected to the internet, what can i do?

I keep trying to update my ipod touch 4th gen, and on itunes it tells me i'm not connected to the internet, even though I am connected, what can I do?

Try:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
Next, try doing a manual install/update using the instructions here:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch

When I tried to update my ipod touch, there was a problem and i don't get to restaure the softwere

I was updating my ipod touch 64gb with the new operation softwere, there was a problem, and the itunes message showed that I had to restaure. When I try to restaure the follow message appear '' The apple site is not available" I tried to use the existent procedures without sucess. What sould I do?

If the message said can not contact the update server:
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem
Otherwise I do not understand the problem.

HT201210 I tried to update my Ipod and now I can't do anything with it. It has the ITune logo and the adaptor plug on it. I can't stop it or shut it down. Could you please tell me how I can use my IPod now. I don't want to restore it, because I may lo

To whom it may concern:
I was charging my IPod and I received a message to update it. Now I can't shut down or turn of my Ipod. It has the ITunes Icon and the adapter plug on it. It states I need to restore my IPod, but I could possibly lose all of my data. I have spent a lot of time and money on itunes and games. I really don't feel like going throught this again. I was having problems in December with "The Tribez" game.
Could someone please tell me what to do to restart my IPod without losing all of my data.
Thank you,
Frances D. Hood

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

HT201210 I've tried to update my Ipod touch

I've tried to update my Ipod touch for 3 times now and it always stop at 200mb mark and an error pops out "error in updating ipod due to internet connection" I don't know why but I do this at night when no one is using the net except me Help!!.

The link I provided includes:
Manual Install: If iTunes recognizes your iDevice, but is having a problem restoring it, go here and download the firmware for your iDevice.
Did you do this
Manually install it by holding your "Option/Alt" key down when clicking on the "Restore" button in iTunes and select the firmware file you downloaded.

HT201274 So I have tried to update my iPod touch about 5 times now and it still says there is an error. I,ve erased all my settings and attempted to restore it, but it wont let me. I'm ready to throw it away and find a new product.

So I have tried to update my iPod touch about 5 times now and it still says there is an error. I,ve erased all my settings and attempted to restore it, but it wont let me. I'm ready to throw it away and find a new product

Errors when updating leads to corrupt system files and this may be your problem. If you're using windows, connect your device to PC and run any third party app like Syncios. If it detects, you maybe in luck and try to back-up your data if possible. I hope that it won't and if doesn't, there is no other way to recover files. You should be restoring with iTunes and all data will be erased, or else your device may become unusable.

I tried to update my ipod touch software update by syncing with itunes and now its in recovery mode? Is it possible to get it out of recovery mode? if so, then how?

I tried to update my ipod touch software by syncing with itunes and it put the ipod into "recovery mode". Seems like the only option is to restore? Is there a way to get it out of recovery mode?

No.
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
http://support.apple.com/kb/HT1414
Restore from Backup
http://support.apple.com/kb/ht1766

I have tried to update my iPod Touch 4G to the latest update. After the 4 hours an error message appears saying iTunes had lost connection even when I am fully connected to the internet. I have repeated the update 4 times now with not luck. Any ideas?

I have tried to update my iPod Touch 4G to the latest update, I currently have iOS 4.1. After the 4 hours an error message appears saying iTunes had lost connection even when I am fully connected to the internet. I have repeated the update 4 times now with not luck. Any ideas?
Thanks in advance
Adam

If you get a network timed out error, try disabling the security software on the computer during the download and install.
You can also try a direct download andinstall by:
iPod, iPhone and iPad Firmware Download
Nera the top of the page aretheinstructions for selecing the download for the install.

I synced my ipod touch last night and have lost all my apps i bought ( cant find them again on i tunes store ) what can i do ? or have i been ripped off ?

i did a sync with my ipod touch last night , didnt look at it till this morning and have spotted that a lot of apps i have purchased off the apple store have been deleted , and they are no longer available on the store , what happens now ? have i just flushed my money down the pan ? if so i wont be buying anything else!!

It is your responsibility to backup your purchases. Have you failed to do this?

TS2771 I'm trying to update my ipod touch and it gives me an unknown error. -1, i tried to reset.

I'm trying to update my ipod touch and it gives me an unknown error. -1, i tried to reset. Someone told me there is a reset option on the status screen on itunes, couldn't find that. so i just held to 2 buttons until apple showed up.

Errors when updating leads to corrupt system files and this may be your problem. If you're using windows, connect your device to PC and run any third party app like Syncios. If it detects, you maybe in luck and try to back-up your data if possible. I hope that it won't and if doesn't, there is no other way to recover files. You should be restoring with iTunes and all data will be erased, or else your device may become unusable.

So i was updating my ipod touch (4g) to ios 6 and i needed to stop it in the middle of updating. so i held the home button and the lock button. it turned white and i tried charging it when it died but it went back to usual please help!

so i was updating my ipod touch (4g) to ios 6 and i needed to stop it in the middle of updating. so i held the home button and the lock button at the same time for it to restart. It started turning on with the apple symbol and then the screen went white. I kept trying to do the same thing but it wouldnt work. Eace time i did that the screen was a different color. I was yellow/white at one point, blue at another time and sometimes the color behind the apple symbol. It got really HOT and i just let it die. When it was dead i put it on a charger. once it got charged up it started turning on with the apple symbol. then it turned white again and then restarted without me touching anything. When it restarted it turned the blue again. i took it off the charger immediantly because i didnt want it getting as hot as it was before. ive tried every way i know how to fix it but not putting it in the computer because i dont want it to ruin the computer. Please help because i really dont want to get a new ipod. Ive read a lot about how to fix it here on apple but there all the same answer and it still doesnt work. Please respond ASAP! thank you! i could really use your help right now!

First see if placing the iPod in Recovery Mode will allow a restore.
Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If not successful then time for an appointment at the Genius Bar of an Apple store. You are not alone with this problem.

I am trying to update my ipod touch to 4.3.3. Itunes says it needs to be updated to 10.3.1 to do this, so i click update and then nothing happens

i am trying to update my ipod touch to 4.3.3. Itunes says it needs to be updated to 10.3.1 to do this, so i click update and then nothing happens.
please help

Hi,
Here's the Link for iTunes for Windows:
http://support.apple.com/kb/DL1047
Read the Information Carefully to make sure your PC is Compatible with this Version
Cheers,

I have just tried to update my ipod touch and the update failed but it has locked my ipod. All I get is a picture of the itunes logo and the usb lead

I have just tried to update my ipod touch and the update failed but it has locked my ipod. All I get is a picture of the itunes logo and the usb lead. I am unable to get the ipod to move and I don't know what to do. I think I should be recompenced by Apple if I have to pay to get it fixed!

The logo is saying connect it to your computer with iTunes installed on the computer. I assume when yo do this that the iPod is not seen in iTunes. to make iTunes appear try:
- Resetting the iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Place the iPod in recovery mode. See:
iPhone and iPod touch: Unable to update or restore
- Place the iPod in DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If the iPod appears in iTunes restore the iPOd. If not I would make an appointment at the Genius Bar of an Apple store.

HT5654 i tried to update my ipod touch 4th gen and it shutoff and showed a screen that says connect to itunes. So of course i did and i says it found an error restoring ipod what do i do know to restore my ipod back to working and functioning condition?

I tried to update my ipod touch 4 gen and it automatically shutoff and said connect to itunes on the screen. I did. it says it found an error restoring ipod, what do i do now to resttore my ipod back to working and functioning condition?

Hi marty292,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
- Judy

I am trying to update my iPod touch and I want to sync my music, but it keeps saying that if I update then it will erase my current media and sync with my new one which has no songs in it, please help

I am trying to update my iPod touch and I want to sync my music, but it keeps saying that if I update then it will erase my current media and sync with my new one which has no songs in it, please help

Follow these instructions. When you restore the iPod as the articles say the iPod will also be updated.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
Sync Your iOS Device with a New Computer Without Losing Data - How-To Geek
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

Tryed to update my ipod touch last night, today it is frozen with the Apple symbol on the screen.

Similar Messages

Maybe you are looking for