Tryed updaTING my software now keeps flashing red light

morning all
i tried to update my BB software via black berry desk top maneger my phone restarted before it finished now wont switch on even the P.C wont recognise it tryed removing battery and even change the battery nothing seems to be working

Try this to put the software on device..
Open DTM - then application loader. on the first screen, connect the blackberry WITH THE BATTERY OUT.
Leave it for up to 3 mins till you see the pin number flash under connections.
Then press next and then replacement the battery.
The follow the steps found Here.
This of course will only work if you actually have the Device software installed to the computer as well.
To check if you do, open up desktop Manager - Help - About Desktop Manager - Click Device Software Tab.
In here you should see the software installed to the pc listed.
If not, go to http://na.blackberry.com/eng/support/do ... _sites.jsp to download the software specific for your carrier/device.
Failing all this, your carrier should have escalated the call to RIM to do a javaload over the phone with you before they authorised a replacement device. Oh well not to worry.
RIM do a javaload when the application loader won't recognise the device, with or without the battery in it.
Also make sure there is no other power going to usb devices and if a laptop, have it plugged into ac power.
Good luck and let us know how you go!
If your issue is resolved, put a checkmark in the green box that contains the resolution.
OR
If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
~Gday from Down Under~

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I tried updating the software, now i cant use my mini ipod!

hey everyone can anyone give me some help, i tried updating the software using the updater, and i d/l the updater i updated via the software, then it tells me to plug it to the mains as it displays on my mini ipod... i plugged in mains and it doenst respond just shows the display image again(the connect it to mains one) anyone know what i can do, anyone? thx

Hey guys,
I used the updater on a photo Ipod and on a mini Ipod. The photo ipod had no issues but the mini ipod is presenting the same problem as Simon's. After updating the software, the screen asks to plug the ipod to the wall to flash the card. After doing so it showed me the apple logo and then back to asking to plug it to the wall. It's just stuck there. I have tried resetting it several times with no luck. I tried to plug it to the computer to restore it but since its stuck asking to plug it to the wall the computer can't read it. I tried to put it in disc mode and didnt work either. Any ideas on how to get out of this mess? Thank you

HT4528 Tried updating my software. Now phone stuck with plug into itunes icon. Anyway to restore without itunes?

Tried updating my software. Now the screen is stuck on plug into iTunes icon. I don't have a computer I can use. Is there anyway to get around this and fix phone?

No chance.
If the "plug into iTunes"-Logo appears, you have to do so.
Sorry.

Trying to update idad software. Keep getting message that network connection timed out. Don't have a network.

Trying to update idad software. Keep getting message that network connection timed out. Don't have a network.

guyfromplantation wrote:Don't have a network.
That would be problem number 1. The device MUST be connected to the Internet to download software updates.
I am guessing you are trying to download an iOS update, common causes for the error you mentions are Anti-Virus or Firewall software on the computer preventing files from downloading.
If this doesn't address your issue, try rewording your issue so that we can better understand the problem you are having.

Blackberry LED light keeps flashing red

Yesterday Vodacom Care gave me a new Q5 device - i had a Q5 for 2 months and the phone just went dead - so they replaced it . Now my Q5 LED light keeps flashing red and it's a NEW PHONE ??? - make it stop please !

Hello,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Follow the steps below to try and bring the BlackBerry Q5 back to life:
Ensure that BlackBerry Link is installed on the PC or Mac OS
Ensure the computer has an internet connection.
Launch the BlackBerry Link Software.
Note: A backup of the BlackBerry device should be tried before a reload.
Turn off the BlackBerry device. Make sure there are no flashing LEDs and that the LCD is not still being lit by the backlight. If there are any flashing LEDs, hold the power button for 15 seconds until the LEDs stop.
Connect the BlackBerry device to the computer.
When prompted with Cannot communicate with device, click Restore and then click yes allow the update to be downloaded and installed on the BlackBerry device.
If the restore button is not seen press the vertical dots in the lower right corner of BlackBerry Link and select disconnected device. Highlight the disconnected device you are working with and attempt steps 4 to 6 again.
If the issue still persists, then I suggest contacting your network service provider for repair options.
Let me know if you have any more questions.
Cheers.
VIA | ViciousFerret
http://supportforums.blackberry.com/t5/BlackBerry-Z10/BB-Z10-Died/m-p/2230087#M10125
Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"

Wanted to update the software now available, but it is asking for a pass code. As far as I remember in didn't put in any pass code , how do I settle this issue . Earlier updates were asking Apple ID but pass code for updating the new soft ware not known.

Wanted to update the software now available, but it is asking for a pass code. As far as I remember in didn't put in any pass code , how do I settle this issue . Earlier updates were asking Apple ID but pass code for updating the new soft ware not known.

Hello Kewal,
Thank you for the details of the issue you are experiencing when trying to perform an update. I recommend trying to update using iTunes, and as always, it is a good idea to make a backup first.
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
Update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht4623
Thank you for using Apple Support Communities.
Best,
Sheila M.

My blackberry keeps flashing red 4 times reapeatedly

my blackberry curve 9300 keeps flashing red 4 times repeatedly and wont turn on or connect to my computer can anybody help please

Hi and welcome to the forums!
Your device has the Star Trek syndrome the only answer is "It's dead Jim."
Your operating system needs to be reloaded as some of the software is corrupt.
The link below shows the procedure for reloading the device OS. If you have a recent backup you can restore your data and settings,
let us know how it goes!
Bifocals
KB04596 BlackBerry smartphone does not turn on and the LED flashes
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

I have to restore my phone from back up but in order to do it i had to update my software. now that my software is updated there isnt enough room on the phone to back up. is there a way to only restore certain things from the backup like contacts?

i have to restore my phone from back up but in order to do it i had to update my software. now that my software is updated there isnt enough room on the phone to back up. is there a way to only restore certain things from the backup like contacts?

Because it says it's incompatible when it can't be, I got hope. I get error messages all the time with my iPod and iPhone that it cannot sync and that 'this device is not capapble of connecting to iTunes' stuff. I literally forget that happened, plug it in again and it works, I later realize that iTunes made a mistake, they do that.

Tried updating my itouch, now I have a white screen. What do I do?

Tried updating my itouch, now I have a white screen. I tried plugging it into my computer to update via itunes, but itunes will not recognize that the device is plugged in. What do I do?

You will likely have to let the battery fully drain
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT1420 i tried updating the software on my i pod touch, and it looked like it was working cause it said "verifying update". but suddenly the screen went black and when i tried to turn it back on, it only had a picture of a usb chord pointing to the itunes

i need help. i tried updating the software on my ipod touch, and it looked like it was working fine, because it said "verifying update", but suddenly the screen went black and when i tried to turn it back on, it only had a picture of a usb chord pointing to the itunes icon. what do i do?

Your iPod has dropped into Recovery mode. You'll need to restore it via iTunes on your computer.
http://support.apple.com/kb/ht1808
Regards.

My Curve won't turn on and no sign of flashing red light

Hi!
I m all new to this blackberry forum thing....anyway i have a blackberry curve and all of a sudden yesterday it just stopped working. when i looked at the phone the screen was all white so i took out the battery and put it back on thinking that it will come back up but it didnt. Then i took the battery out again and plugged it to the USB(without the battery) because ususally it comes back up, but it still didnt. i put the battery again and plugged it to the USB thinking that it needs to charge but still no since of that flashing red light. I took the battery out and put my friends battery (cos he has a curve too) but still it didnt work. I did try holding down the power (red)button still not back on.
I just dont understand whats wrong with it, its not like i dropped it in the water or dropped it on the floor. I didnt do anything to it. It just stopped working.
Im really frustrated right now...I just dont know what to do..i hope someone can help me
THanks!

I finally got my curve to work. I just left it on the charger for a while and then it powered up. It seems if its a little low on power and I don't charge it relatively soon it shuts down and won't power up for awhile. I've also updated the software and cleaned out the junk files. It seems to be working fine now, go figure.
tm

8800 upgrade attempt lost usage and flashing red light. No response.

Thought I'd upgrade from 4.5.011 to 4.5.018, at the suggestion of the desktop manager. Things were okay until it stopped. Fatal error message, flashing red light...nothing else. Attempted again, and again. Gentleman at BB store did the same thing. He thinks it's unrecoverable.
I've tried an overnight battery pull, apploader attempt through C and D drives, Problems with applications and software (exe v axl...) Other ideas?
lrbwiner

John_Clark wrote:
Try this:
http://www.blackberryfaq.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F
if that doesn't work then try this:
http://www.blackberryfaq.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe
Then use Loader.exe to reload the OS to your device using the instruction found here:
http://www.blackberryforums.com/general-8800-series-discussion/220178-latest-os-8800-4-5-0-312-4-5-0...
I've tried it 3 times. The program erases the application and then begins loading, which gets about 20% of the way and then stops. Message is communications failure A:0x0000000E. And the red light, which was out while the process was running, comes back on. 2 flashes, stop, 2 repeat.
Point of info. The screen never came on during the erase.
I will keep trying...thanks.
lrbwiner

Flashing Red Light Quit Working

My flashing red light on the front of my 8350i has stopped working. You know, the one to notify you you've missed a call or have an unread email, etc. I've only had it about 2 weeks & was working fine until Friday. It quit working so I took the battery out & put it back in - nothing. Tried again on Saturday morning when it still wasn't working & it started working again...for a while. Now it's not working again. Haven't called tech support yet - anyone have any suggestions?

Do you have set in the Profiles for your active profile "LED notifications" to ON?
Does your signal coverage indicator blink green? Options > Screen/keyboard.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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Bold 9930 - dead and flashing red light

Bold - Verizon 9930, died with flashing red light, non-responsive. Can connect wtih loader, re-loading latest OS for Verizon (7.1.0_rel1737_PL5.1.0.429_A7.1.0.580_Verizon_Wireless) Load fails with "application loader was unable to connect with your device" when it tries to connect with the JVM. I have tried:- fully charged known good battery (tested in another 9930)- wiping device- start without battery, insert battery when JVM message comes up- both BB desktop and Loader directly- two different PCs (no change)- different USB ports- older version of BB OS for device- many, many iterations... All end with "application loader was unable to connect with your device" Is the device scrap? If so why? It's not even 2 years old, out of warranty, and apparently now totally worthless. This one is the CEO's Blackberry, and he's not happy... If I can't resolve this, it will be the very last BB to ever see the inside of our company. This is the second 9930 to die this way in the last 4 weeks.

Hello,
Firstly...
truckin-on wrote:
Does RIM care about these failure issues at all I wonder?
If you were hoping for a response from RIM, you have misunderstood the purpose of these forums. These are not a channel for any communications with, support from, nor escalation to RIM for anything. Rather, these are a user-to-user community of volunteers trying to help each other out amidst their own busy lives. So patience perhaps would be a good thing to have...
Nevertheless, please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs.
While you've already validated that your battery is good, I don't think you've tried the first part of this test:
Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem.
While perhaps redundant to what you've already attempted, here are a few more things to try:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
Since you are out of warranty, your next step I suppose would be to seek in-hand support from a qualified technician to give you a proper diagnosis. Doing such at this internet distance is quite a challenge and therefore cannot replace in-hand evaluation and diagnosis.
Good luck and let us know!

My HP DC7100 won't start, flashing red light 5 times?

My HP-DC7100 won't start up and it when I turn it on it flashes the red light 5 times, I looked it up and it apparently meant that it was a memory error, now I thought that was kind of weird because the RAM's were working just fine before this incident. Although this was straight after I done something, the case wasn't on properly and I pushed it into place and then the screen went fuzzy and it automatically turned off. Then I tried to start it up and now it flashes red 5 times, and I haven't even installed any additional rams, these are the RAM's that came with it. Please help!
Anyone??
This question was solved.
View Solution.

Try clearing the CMOS and see if that helps.
http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c00189283/c00189283.pdf
See pages B-3 and B-4.
It is possible you wrecked the PC by whatever you did here..."Although this was straight after I done something, the case wasn't on properly, and I pushed it into place and then the screen went fuzzy and it automatically turned off."
That ain't good...

Tryed updaTING my software now keeps flashing red light

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