Trying and failing to enable Creative Cloud to make changes to my computer

My name and password do not work.  I've tried my name and my user ID.  Both work when I log on to Adobe. 

Hi Anna,
The credential it needs is your system admin username and password.
Regards,
Sheena

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    Ans:- As I understand it both units will run Adobe CS6.
              Which one really depends on what you wand from CS6. If you are looking for high end demand and performance, then I would go for the IMac
              Your Specs for the Imac are right. However if you buy your IMac straight from Apple there are even higher specs.
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                                  3.4 GHz i7 processor rather than the i5
                                   2GB video card as opposed to a 1Gb video card.
                                   Of course such a model will cost you more.
              In the end it is needs compared with money to spend. That is only a decision you cam make.
    Q2:- Will the higher cost for the Imac justify copst.
    Ans:- Again it depends on what demands you intend to make on the hardware and software.
              But I note you have a business and if that businees expects to high demand and high speedy performance then I suspect the Imac would be more able to provide your needs.
              Again only you will know the answer to that.
    Q3:- Questions about CS6 reliability
    Ans:- I have been with Adobe for way over 10 years.
             Speaking, only for myself, it is the most reliable software on the market.
              It is true that if you look down this form, like any other and I am thinking about the Apple discussions forum, you will find numerous instances of problems.
              Again this is only my opinion, but although all these problems are real for the individuals:-
              First it is not clear why they have the problem e.g. what have they done or not done.
              Second, they are in the minority of the total users using the hardware / software.
              The only problem I am aware of with CS6 is Acrobat X. I understand it has been sorted Adobe, however it cost me so much work I have removed it from my system and reverted to Acrobat 9
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             So if you are happy with my opinion I would not worry about Adobe CS6
    Qn 4:- CS6 0n 2 machines.
    Ans:- Yes you will not be able to run the same program similtaneosly.
               I believe, if it is important that you do run the same program together, that you can acquire a further licience from Adobe to do that.
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    Qn 5:- Lightroom 4
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    Qn 6:- Set up for individual machines
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              Each machine downloads the apps and your machine and the apps are registered by Adobe.
             Here is something that you may want to know:-
              Because I was so unhappy loosing all the Acrobat data with Acrobat X I ended up deleting Acrobat X
              However as far as Creative Cloud is concered Acrobat X is still on my machine.
              It is not a problem for me because I am happy with Acrobat 9, it fullfils my needs and has not crashed and lost me all my bookmarks.
              However here is the point:-
              Adobe, when there was a problem with Acrobat X requested that no-one deletes the application.
             Though I do not know for certain I believe registration of the apps you have with Creative Cloud are registered with Creative Cloud in their database. Therefore were you to delete an app, it will still be registered with Creative Cloud and you will not be able to download a further copy even though the app is no longer on your    machine.
              Therefore it maybe not a good idea to delete an app when you no longer have a use for it. If you want it back I suspect you will have to contact Adobe Support
    Personal Comment:-
              It is true many unfortunately have had all sorts of problems, including me with Acrobat X.
              That said, Creative Cloud in my view has been a major advance in how Adobe delivers software. I have no regrets with signing up to Creative Cloud and I expect to remain with it.
    Hope all of that goes some way to answering your questions.

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