Trying to access Apple Store and keep getting a message saying it's being updated saying the same thing in different languages, been like this for about 4 hours now?

First time I'm trying to access the Apple Store on my iMac and for the last few hours I have a message in various languages saying it is being updated.

It is down the world over. Apple is announcing new iPhones (and perhaps more) today at a press conference near Apple HQ in California USA at 12:00 o'clock noon, Pacific Day-light Savings Time. You can expect the Apple Store, updated with the new products, to come back online shortly after the press conference.

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  • My phone just has searching... up in the top left hand corner and it has been like this for 4 hours now! i am unable to make calls or texts. what should i do? It is an iphone 5 by the way

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    Take a look at this link, http://support.apple.com/kb/TS4148

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    Do you remember the the exact wording of the error message:
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • My apps wont update! App store says I have 20 updates, when I click update all, they all go in to "Waiting" mode and its been like that for 24 hours now with no sign of updating. Do I have to delete them all and reinstall ?

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    Snafujafo wrote:
    Dear ED3K:
        First:  I hope you don't work for Apple as you have some poor communication skills in assistance. That said, I would never in a million years pay you 45 dollars to help me. I think I would sleep with Satan first!!
    No one here works for Apple. This is a user-to-user technical support forum. Everyone here is a volunteer. You tend to get from this forum what you bring to it. If you come in ranting and raving and saying you're going to throw your iPhone out the window and that Apple is mean, people are not likely to respond to you with sweetness and light and puppies and kittens.
    If you really want help, I'd suggest you take a deep breath and then start a new thread in which you explain the problems you're having, the steps you've taken to resolve the problems, any error messages you've gotten. Stick to the facts. Check the attitude and emotion at the door. People will do their best to help you.
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    What did the error message say?
    Try:
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    - Try on another computer                            
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      Apple Retail Store - Genius Bar

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    Can't connect to iMessage.   Have a good connection and the correct password. Amy ideas?

    Hello JRICHJ
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  • HT1338 my mac book pro has started getting this panic kernel shut down stuff went to apple store they told me it was my ram changed ram still doing the same thing apple is like we could care less told me to buy a new computer anyone else getting this?

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    If they replaced RAM to fix a problem and it is not fixed take it right back to them.

  • What can i do if my ipod unexpectedly froze then shut itself off and will not turn back on its been showing the apple symbol then the screen goes white.. been like this for about 20 minutes what can i do??????

    Unsure what operating system because i had just gotten it for christmas!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My iphone is frozen on the apple logo. I was downloading the new itunes but then the cable disconnected and now it has an apple logo and the download line. It's been like this for the whole day and none of the buttons work. Help?

    A bit of help please?

    Try a force restart by holding the power and home button down at the same time. One of two things will PROBABLY happen; 1) It will boot into iOS as normal. 2) You will get an iTunes logo with a USB cable at the bottom. If the second happens you will need to plug it into iTunes to do a restore. If neither of these happen, force restart again. Once the phone powers off, let go of both buttons and push and hold the home button and plug the phone into iTunes. This will force the phone into recovery mode. Proceed with a restore at that point.

  • Computer shuts down and starts up by itself. I have 27" mid-2011 model. Has been like this for 2 years now. The hard drive and the mother board has been replaced already. No help, the problem still returns.

    This morning it started again.
    When I write the word "shut" to console it says:
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    locationd[55] locationd was started after an unclean shutdown
    kernel[0] Previous shutdown cause: -128    
    locationd[55] locationd was started after an unclean shutdown
    locationd[54] locationd was started after an unclean shutdown
    kernel[0] Previous shutdown cause: 3
    Yosemite is installed. But the problem has happened with every operating systems.
    Disk utility can't find any problems.
    No usb or other devices are connected.
    I deleted the file: com.apple.PowerManagement.plist (someone suggested that it may help)
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    With a safe mode it sometimes stays up for hours. So could it be a problem with applications, rather than hardware?
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    Thank you!

    Thank you, I did ran etrecheck.
    Here's the result.
    Now my computer did shuts down even in safe mode, sometimes in seconds.
    So I have to keep this short.
    Hardware Information: ℹ️
        iMac (27-inch, Mid 2011)
        iMac - model: iMac12,2
        1 2.7 GHz Intel Core i5 CPU: 4-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 0/DIMM1
                Empty  
            BANK 1/DIMM1
                Empty  
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        AMD Radeon HD 6770M - VRAM: 512 MB
            iMac 2560 x 1440
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Time since boot: 0:2:47
    Disk Information: ℹ️
        ST2000DM001-1CH164 disk0 : (2 TB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 2.00 TB (1.68 TB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        OPTIARC DVD RW AD-5680H 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
        Apple Internal Memory Card Reader
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [not loaded]    com.wacom.kext.ftdi (1 - SDK 10.9)
            /System/Library/Extensions
        [not loaded]    com.wacom.kext.wacomtablet (6.3.10 - SDK 10.9)
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.systemstatsd.plist
        [failed]    com.apple.ucupdate.plist
        [failed]    com.apple.watchdogd.plist
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist
        [not loaded]    com.adobe.AdobeCreativeCloud.plist
        [not loaded]    com.wacom.wacomtablet.plist
    Launch Daemons: ℹ️
        [not loaded]    com.adobe.adobeupdatedaemon.plist
        [not loaded]    com.adobe.fpsaud.plist
        [not loaded]    com.microsoft.office.licensing.helper.plist
    User Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist
        [not loaded]    com.adobe.ARM.[...].plist
        [not loaded]    com.spotify.webhelper.plist
    User Login Items: ℹ️
        iTunesHelper    Ohjelma  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Spotify    Ohjelma  (/Applications/Spotify.app)
        SpyderUtility    Ohjelma  (/Applications/Datacolor/Spyder4Pro/Support/SpyderUtility.app)
    Internet Plug-ins: ℹ️
        AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6
        QuickTime Plugin: Version: 7.7.3
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6
        Flash Player: Version: 16.0.0.305 - SDK 10.6
        Default Browser: Version: 600 - SDK 10.10
        SharePointBrowserPlugin: Version: 14.1.0
        Silverlight: Version: 5.1.30514.0 - SDK 10.6
        WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        WacomTablet  [Click for support]
    Time Machine: ℹ️
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Volumes being backed up:
            Macintosh HD: Disk size: 2.00 TB Disk used: 316.51 GB
        Destinations:
            My Book [Local]
            Total size: 2.00 TB
            Total number of backups: 8
            Oldest backup: 2013-11-03 12:06:31 +0000
            Last backup: 2015-02-17 10:06:36 +0000
            Size of backup disk: Adequate
                Backup size 2.00 TB > (Disk used 316.51 GB X 3)
    Top Processes by CPU: ℹ️
             2%    WindowServer
             0%    AppleSpell
             0%    ps
             0%    fontd
             0%    launchd
    Top Processes by Memory: ℹ️
        94 MB    Finder
        86 MB    WindowServer
        73 MB    Spotlight
        69 MB    com.apple.internetaccounts
        64 MB    NotificationCenter
    Virtual Memory Information: ℹ️
        589 MB    Free RAM
        1.91 GB    Active RAM
        1.34 GB    Inactive RAM
        451 MB    Wired RAM
        1.04 GB    Page-ins
        193 KB    Page-outs
    Diagnostics Information: ℹ️
        Feb 27, 2015, 12:16:17 PM    /Library/Logs/DiagnosticReports/WacomTabletDriver_2015-02-27-121617_[redacted]. crash
        Feb 27, 2015, 12:08:32 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-02-27-120832_[redac ted].crash
        Feb 26, 2015, 08:19:12 AM    /Library/Logs/DiagnosticReports/WacomTabletDriver_2015-02-26-081912_[redacted]. crash
        Feb 27, 2015, 12:46:20 PM    Self test - passed

  • So my ipad mini is disabled and it's telling me to connect it to itunes to basically restart it but every time i do that, it tells me that the ipad is locked and that i need to put in the passcode. so what do i do? its been like this for a while now.

    please please help me figure this out

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

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