Trying to activate a new 5c but won't connect to wifi
I am in the beginning stages of activing a new 5c. However when I try to connect to wifi or the cellular network it doesn't connect. I also cannot get into the settings for the phone because it has not been activated yet. I also cannot install itunes on my work computer to activate it that way. Any help?
Hi
Welcome to the EE Community!
Id your SIM up and running now?
Thanks.
Similar Messages
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Hello, I'm trying to activate my new iphone but everytime i recieve the message:( your iphone could not be activated because the activation server is temporarily unavailable)
I've been trying for along timeHey Ryalmutlaq!
Here is an article for you that will help you troubleshoot this issue with your ability to activate the iPhone:
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/ts3424
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
TS1398 New IPad mini won't connect to wifi but other technical divices can, HELP!!
I just bought a new ipad mini and tried to connect it to BT business hub but I waited more than I need to so I turned it off and restared again and i tried 3 times and tried all the ways to connect to wifi on the internet but it still wouldn't connect I need help T-T
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
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Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
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iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
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If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I use my computer everyday in our office and have no issue connecting to the internet/wifi, but when my boss comes in and tries to connect it doesn't work. It tells her she has internet, but won't connect to the wifi. We've tried a few different tactics(the basic ones I've seen on here), but nothing seems to be working for us. My computer automatically connects to our wifi.
Just recently the Airport Extreme has started with the blinking amber colored light on the front, which I believe means something is wrong? Can anyone help us figure out what's going on and why we can't get my boss' computer to connect as it should?
Thank you!Here's an update:
Now the light is not blinking. It's a solid, consistant green. I don't know if it helps to narrow it down or anything, but I just figured I'd mention it. -
Can someone please tell me how to activate my new iPhone. I bought it from the at&t website and they are no help.
I have owned every iteration of iPhone there is, and Apple has NEVER charged for activation. What on earth are you talking about here? Describe your problem in more detail.
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My daughter stopped using her iPad when she got an iPhone for Christmas. It has been over one month and she has forgotten her passcode. I tried to wipe it via Find my iPhone but it won't connect to the wifi even though wifi is switched on on the lock screen. I then tried to restore it through iTunes but was unable to becuase Find my iPhine was switched on so I removed the iPad from the device list only to find that it didn't solve anything with the iTunes situation and it still won't connect to the wifi. I ahve tried turning wifi on and off, tried leaving the house and re-entering all to no avail. Is there any other way to restore the iPad????
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug (very important)
5. Release Home button.
ON COMPUTER
6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
7. Select "Restore iPad"...
Note: Data will be lost -
New iPod Touch won't connect to wifi
I recently purchased three 32GB iPod Touch's for my children for Christmas. I'm trying to set them up ready to go, but one of them just won't connect to my wifi. The other two have no trouble, connected immediately. Can anyone shed some light on this or do I need to make an appointment at the apple store? I have tried to reset the network settings, it has made no difference unfortunately.
Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I Bought a used laptop and tried to restore it back to factory setting and deleted everything off the hat drive and now it won't connect to the internet and because it wont connect to the internet I can't re download the osx
Then you're in a pickle...
Did wifi work before you tried to restore? And doesn't it accept your password or is there something else? -
Brand New iPhone 6 won't connect to wifi.
So i just got my iphone 6 today and i just got home and it won't connect to my wifi..I have tried turning off wifi networking and rebooting, and I've checked my password multiple times and it keeps saying "Incorrect password for (Wifi Name)"
Reboot your router by removing all power from it for 15-30 seconds. If it still says "incorrect password" then the password is incorrect.
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Trying to activate my new sim but haven't received the pin code ?
hello dunno if can help but i recived my new iphone today after lost old one and new sim. Ive tried to activiate the sim but i havent yet recieved a pin code? what do i do?
Hi
Welcome to the EE Community!
Id your SIM up and running now?
Thanks. -
Brand new MacBook Pro won't connect to WiFi after one day.
I got my MBP replaced by Apple on Sunday. I used it a bit that night, and let migration assistant transfer everything over from by backup drive overnight. I used it for a few more hours the next day, no problems. I brought my computer over to my friend's room (we're in a dorm building) and tried to connect to her WiFi. Whenever I try to connect to a network, there's an "!" over the WiFi bars in the status bar, and in Network Preferences, under WiFi, it say "No IP Address."
I am having the same issue in my Windows partition as well, which leads me to suspect this is a hardware issue. I am still able to view WiFi networks. I just cannot connect. Any suggestions? Thanks.Hmmm...yes, there should be, although resetting the modem isn't hard (unless they mean something along the lines of resetting to factory settings). I wonder, tho, if the modem is old enough that something in your new computer is not communicating with it.
Can you connect with an ethernet cable? That might help you figure out if it really is a problem with your modem. You might also check with your internet service provider. I realize not all of them can deal with Macs, but if you rent the modem, they might be able to get you a newer model and if not, they may be able to make a suggestion. -
I am on Windows XP. Updated to latest iTunes but it would not install. Tried again and the system hung. I did a restart and iTunes had completely vanished from my system. Tried to do a new install but it won't finalise. Can anyone offer any suggestions?
OK, lets do a complete overhaul to make sure it's working ok.
First to check your Windows system file for any corruption:
Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
type in
sfc /scannow
let Windows fix any system files that need to be repaired.
Restart the computer.
Start iTunes and see if it is ok.
If it doesn't, will have to go through the whole process of uninstalling and installing acccording to the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
(Referenceinstructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components)
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch -
I'm trying to activate my new iPhone 5c. Thought I did everything I needed to do but it's still saying it's not activated. Also, how do I deactivate my old phone (LG Cosmos).
Your patience is greatly appreciated joanr1331! Let's get your iPhone 5c activated once and for all. May I have you remove the sim card, reboot, and reinsert, & retest. Keep us posted with your findings.
Thank you…
ArnettH_VZW
Follow us on Twitter @VZWSupport -
I changed my apple ID, now iCloud doesn't see my new ID, but won't accept my old password either.
I tried that now. I was forced to "delete" everything on the cloud, and now I tried signing in exactly as you described, about 45 mins ago, and I'm still waiting for it to actually sign in.
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The iCloud was never verified therefore never backing up anything on my iphone 4s because it was the wrong email and now I'm trying to make a new one but it says if I delete the account it will remove it's data from my phone. So if I put delete account will I lose everything on my Iphone?
This was EXACTLY what I needed about the purchases I made from my device. However, is there a way to re-download other ones you've made from a computer? Because I realized some of them were not just purchased from my device.
This is a picture of what it looks like now:
http://tinypic.com/r/107quxu/7
As you can see, the stuff circled in red doesn't give me an option to download from Cloud Beta because it already says "downloaded".
any way to get around that?
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