Trying to Activate a New Phone

I bought a prepaid phone I have been trying all day to activate but with no success. All I get is this message that the update can't be completed and to call customer service which I can't since my phone is not activated. Is the phone bad or is this related to some kind of network outage?

Either is possible. Generally, you need a stronger signal to activate and program your phone than the bare minimum needed for texting or voice calls, can you take your phone to an area with a stronger signal to try again? Another option would be to call Verizon from another phone and have their support staff walk you through the activation process and see if they can narrow down the cause of your trouble.

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I need help trying to activate my new phone online where do i go??

i need help trying to activate my new phone online where do i go??

Log in to your MyVerizon (verizonwireless.com) and on the Overview page scroll down to I WANT TO... in the third column of boxes, under DEVICE, the 3rd one down is "Activate or Switch Device". Click on that and follow the instructions. If there is an issue, it will instruct you to call customer service or you will be connected to customer service automatically. Let us know if this works...

I'm trying to activate my new iPhone 5c. Thought I did everything I needed to do but it's still saying it's not activated.

I'm trying to activate my new iPhone 5c. Thought I did everything I needed to do but it's still saying it's not activated. Also, how do I deactivate my old phone (LG Cosmos).

Your patience is greatly appreciated joanr1331! Let's get your iPhone 5c activated once and for all. May I have you remove the sim card, reboot, and reinsert, & retest. Keep us posted with your findings.
Thank you…
ArnettH_VZW
Follow us on Twitter @VZWSupport

I'm trying to activate my new iphone 4 and it says that the device is not configured correctly. Can I fix this?.

I am not able to activate my new phone, it says that the phone configuration is incorrect. Can I fix this problem?

Do you have a SIM in the iPhone?

I am looking into Buying Retail a New Blackberry Q10. Doing this to avoid having to Give up my old Data Plan. Have read that when you activate a new Phone it forces you to pick a new Plan. Is this True? and How to I avoid this? 20 Year Verizon Client

I am looking into Buying Retail a New Blackberry Q10. Doing this to avoid having to Give up my old Data Plan. Have read that when you activate a new Phone it forces you to pick a new Plan. Is this True? and How to I avoid this? Any other advise in this matter would be greatly appreciated.
20 Year Plus Verizon Client

The only "unlimited" plan I can think of where this would not apply is the old Connect plan for multimedia/basic phones. That unlimited data, on devices such as the LG Voyager, EnvTouch, and other "multimedia" devices is not the same.
If you currently have an individual $29.99 unlimited data plan with a 3G Smartphone, then you can buy a BBQ10 retail and activate it with the same data plan and keep the unlimited.

Do I have to activate my new phone before I can set it up,ie apps, contacts, emails, etc.?

Do I have to activate my new phone before I can set it up,ie apps, contacts, emails, etc.?

Not necessarily. You can remove the SIM card from the phone and set it up via wifi only first and then go the your MyVerizon account online and activate the phone.

HT201269 how do i activate my new phone?

how do i activate my new phone ?

If you already have an old phone/ carrier just turn it on. Verizon works in this way.
With wifi follow the Setup Assistant on-screen.

Im trying to activate my old phone but it says we need to sign into a icloud account that is old so its been disabled and the email too. Is there anyway we can get it back?

Im trying to activate my old phone but it says we need to sign into a icloud account that is old so its been disabled and the email too. Is there anyway we can get it back?

Welcome to the Apple community Jack.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

HT201210 Trying to update my new phone to iOS6. It say my phone is in recovery mode what does this mean. And how do I solve it?

Trying to update my new phone 4s to iOS6. It says my phone is in recovery mode what does this mean. And how do I solve it please?

It means exactly what it says.
Connect the device to iTunes and restore.

Trying to activate a new iPad mini. Keep getting message that activation server can't be reached and to try through iTunes. I can't go back beyond the language choice screen to select iTunes. Two days of trying to activate. Help?

Trying to activate a new iPad mini. Keep getting message that activation server can't be reached and to try through iTunes. I can't go back beyond the language choice screen to select iTunes. Two days of trying to activate. Help?

Apple's download AND activation servers are being stressed today with all the downloads/activations. It might be best to wait and try later.

I get a recurring error message "Cannot Sign in to Itunes" when trying to activate my New York Times for iPad APP account.

I get a recurring error message "Cannot Sign in to Itunes" when trying to activate my New York Times for iPad APP account. What is the solution?

Same problem here. Apparently NYT has zero support capability. I emailed the. Three times and ive not even gotten an auto responder.
I deleted the app, re-downloaded it and reset it.
I have litrally no idea what to do
Anyone?

Hello, I'm trying to activate my new iphone but everytime i recieve the message: could not be activated because the activation server is unavailable

Hello, I'm trying to activate my new iphone but everytime i recieve the message:( your iphone could not be activated because the activation server is temporarily unavailable)
I've been trying for along time

Hey Ryalmutlaq!
Here is an article for you that will help you troubleshoot this issue with your ability to activate the iPhone:
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/ts3424
Thanks for coming to the Apple Support Communities!
Regards,
Braden

Will you help me activate my new phone?

Will you help me activate my new phone under my correct phone number?

Michelle you are not understanding.
1) What phone do you have?
2) What phone does your daughter have?
3) Are they basic phones?
4) Are they Androids?
5) Are they Apple phones?
Just what devices do you both have? Make and Model numbers, Names of the devices? I am not telling you to call anyone right now!
I said go into a Verizon Wireless Corporate Store. Since you stated you cannot make phone calls.
Borrow a phone and call if necessary. Use a pay phone if there is one available, use a friends or neighbors phone.
We have used these types of communications devices long before cell phones came into use.
If the phones are 4G LTE and both have sim cards in the devices you can swap them out and each phone should work.
I cannot do it for you over the internet with the little to no information you are giving.

HT201407 help i am trying to activate my new iPhone but it does not want to activate and att cannot get it to activate and iTunes wants me to pay $19.99 to activate my phone come on people this is ridiculous

Can someone please tell me how to activate my new iPhone. I bought it from the at&t website and they are no help.

I have owned every iteration of iPhone there is, and Apple has NEVER charged for activation. What on earth are you talking about here? Describe your problem in more detail.

HT201210 I have tried to update to IOS6 and it has prompted me to connect to ITunes but when I do I keep getting the message ' There is no sim card inserted in the Iphone you are trying to activate'. My phone is now locked on the IOS6 update screen!

I have been without mu IPhone 4 since yesterday now as I tried to do the IOS6 update and since then it has messed up my phone and I am unable to access any of it's functions as it is locked on the update screen.
My phone was bought through Vodfone and have been on their network ever since, never had any problems like this.
It prompts me to connect to ITunes and when I do it will not go any further as stating 'No sim card is inserted in the IPhone you are trying to activate'. Well there is a sim in there and I have removed it and reinserted it on many occasions today. I am also not trying to activate my phone as all I did was try to the update which I was prompted to do in my setting!
I have seen many people on the net today with the same or similar problems but as yet I am to find a solution!
Help, please as it is driving me crazy!!!

Try a Hard Reset.....
Press and hold the Wake / Sleep button AND the Home button at the same time, keep them both pressed until the Apple Logo appears on the screen, it can take 10 or more seconds. Ignore the swipe to turn off message.

Trying to Activate a New Phone

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