Trying to activate a trial version PSE12, inserted the serial number that was issued, but pop-up continues to ask for activation. What do I do?
Trial version PSE12 continually asks for serial number but does not complete the action when serial number is entered. Is there a work around?
Is the serial number being accepted as valid, and it seems to be working, but then later you get a popup asking for activation, again, or is the serial number not being accepted as valid, initially?
In other words is there a problem with the serial number or is there a problem with the licensing mechanism on the computer?
Similar Messages
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I have deactivated my CS6 on my old computer and now when I have downloaded a trial version and enter the serial number it says not valid? I have only used my license on one computer before? Does anyone know the problem?
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
OR
Asked to sign in after paying may help
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
or
http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html -
I am trying to install Lightroom and I am OK until it asks for a serial number. I purchased Lightroom from B&H and the have entered the seal number on the the B&H invoice. Nothing happens, not all the entry boxes are filled with the serial number that was provided by B&H. I looked for a serial number on and in the box it came in, nada. Need a bit of help here, what can I do?
RJ@Try to connect on Live chat one more time.
Still not connected , better to contact Adobe Phone Support
Click on Phone option and check once :
Contact Customer Care -
The Acrobat manager does not accept letter formation while entering the serial number. Where my serial number does contain letters and numbers. How do I enter my verified code ?
Was this a purchase from Adobe?
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I bought the Adobe student version of Photoshop and Premiere Elements a few months ago - and now I am trying to use it, and the serial number that I have is incorrect - or it is only the registration number or something? It says I should have been sent an email with the serial number once the product was registered - But I never received this email. If anyone is able to help me with this issue - that would be great. the registration number is: PEPEP6-5578-6450-8871-9107 I am using a windows based system
If I were you I would first make sure CS6 was deactivated or signed-out. Then download Adobe's cleaner and remove cc, CS6 and any other creative application installed including Creative Cloud desktop application. Then install CS6 and use your CS6 serial number during the install to activate CS6 standard or extended which ever the serial number is for. CS6 Version 13.0 should the be activated. That level of CS6 is extremely bug ridden so be sure to the use CS6 menu Help>Updates to get CS6 updates. Windows should update to version 13.0.1.3 Mac to version 13.0.6. Not Subscription CS6 version 13.1.2...
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 -
i am trying to re install my lightroom student addition. I have the serial number and was told to do the trial again and then update to purchase. i am unable to figure out how to do this
Emily5lexi which version of Lightroom are you wishing to install? Also what operating system are you using?
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I purchased Adobe Photoshop Elements in Dec 2013. I have had to buy a new computer and when I try to install and when I am asked to enter the redemption code I insert the serial number but it tells me it is not valid. What do i need to do.
Noelnoelcj26 wrote:
I purchased Adobe Photoshop Elements in Dec 2013. I have had to buy a new computer and when I try to install and when I am asked to enter the redemption code I insert the serial number but it tells me it is not valid. What do i need to do.
Noel
If you registered the product with Adobe (Version 12 and 13 required mandatory registration) then the correct serial number must be recorded in your Adobe account. You can login and check there and also copy and paste the number to avoid any mistakes in reading the numbers.
Good luck. -
I bought Studio MX in 2006. I have the CD and the serial Num. but when I tried to reinstall it, it would not recognize the serial number. I registered the product in 06. Back then it was called macromedia.
MX 2006 is so old it's no longer supported. See if this helps you.
Error: Unable to Activate | Macromedia products
Nancy O. -
I have a creative suite 6 Design & Premium (student and teacher).
Today something wrong with the illustrator, it didn't work at all. So i uninstall it.
Now i am trying to reinstall it, But I can't use the serial number that i got before to activate it. What should i do?
thank you!if you see an invalid message, Error "The serial number is not valid for this product" | Creative Suite
otherwise, quote the error message or attach a screenshot. -
I have an old version of the Logic in cds. Can I just download a new version and give the serial number so I don't have to pay twice?
No..
You cannot download any version of Logic that you bought on CDs.... You must reinstall it using the disks that came with the boxed set.
The only downloadable version now is Logic Pro X....which, like everyone else.... you must buy via the App Store... as it is a new version and there is no upgrade from any other version. -
I am trying to reinstall Master Collection after a computer crash and after download it will not accept the serial number that it lists on my purchased products. The purchase was in 2012.The message says the serial number is invalid. What do I do nest?
Hi there,
Please see help here - https://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
If still you are facing problem, I would recommend to reach out to support through the link which is available at the bottom of the support page.
^Ani -
I just purchased LR5 online and installed it on my PC. I entered the serial number I was given and it said "this is an upgrade serial number. The serial number from your previous version of LR is also required." Since I just bought it I don't have a previous serial number. What do I enter?
You return the upgrade version since it was purchased in error
Return, cancel, or exchange an Adobe order
Purchase a full version. -
I installed the new version of LIghtroom (2015) from Creative Cloud. Creative Cloud says I successfully installed the new version. However, the shortcut icon that was installed does not start the new version. I've also gone to the properties link itself but, no success in starting. How do I launch the new version?
Thank you, toinimj59. I did this part and the installation completed (apparently it didn't earlier--included an acceptance of the standard terms and conditions...
Solution 1: Sign out from Creative Cloud desktop app and sign back in
Sign out from, and back in to, the Creative Cloud desktop app. Click here for instructions
Launch Lightroom. -
Constantly having to insert the serial number for ARD
Hey guys. For some reason, every time I start up Apple Remote Desktop, I have to keep on typing in my serial number. Once I copy and paste the serial number, everything works perfectly fine and also has the lists of machines that I manage. Has anyone ever had this issue? Is there a fix for it? I have tried to re-install ARD and also patch it as well, but still no luck.
thanks in advance!
B
Message was edited by: bskwarekYou may not find this funny, but I've stopped trying to fix this problem years ago. I know the solution. It has been discussed in the uninstall instructions. Regardless of the specific cause, which I believe to be the uninstall requirement in older versions, that I did not do.
The files that have my treasure of saved commands, passwords, users, yadda, etc. are in these files that I refuse to chance having to reconstruct, or spend hours copy, pasting to migrate. I've just created an automator script that is set to load on startup which opens my serial text, copies, launches ARD, and pastes to begin. May sound crazy, but I've got too much too do every day, and apparently this does not bother me enough to fix.
Those files are com.apple.ARDAgent, com.apple.RemoteDesktop, com.apple.RemoteManagement, in the user preferences. I've setup other admins on the same machine, and they don't have this issue. So far that I've seen, it is an issue confined to the specific user account. I've accumulated hundreds of unix hacks that I unfortunately, no easy export function exists that I'm aware of. I have not looked in some time so if you happen to come by that one, I'd love to know it.
If you don't have too much to recreate, drag those files out to a backup folder when you finish saving, or exporting what you can. Quit, and restart. After this you are only going to be prompted for the serial one more time. It should stick now. -
Premiere 12 wont change the program from trial when i enter the serial number
I have bought adobe premiere elements and Photoshop 12 . When i install the software i ad the serial number and it installs. However when i start using the program it says its in trial mode and i need to enter a serial number?
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Mylenium
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