Trying to add a device, web site says I have an order pending and I can't add until completed ?

I'm trying to add a device and the web site says I can until the pending order is complete.. Yet I have no pending orders at least authorized  by me.. and the help and chat assistance is non-existence.. worrisome that there might be some kind of order pending with out my OK, and you can't chat with any reps about it... ..

Have a bigger problem than this pls advise if you can help..
AT&T
I have a plan with them. And I'm upset With them (at&t)
So I'd like to switch (from them)
I've had AT&T since 1984 (though all there airtouch,cigular, etc)switches. they have no loyalty anymore.
There free upgrade, is 36 dollars (they lie a lot lately)..(free upgrade fee???) then there's the required data plan for the free upgrade etc. do you want to use the phone for phone calls ?? there's a free fee for that too...
So this is how I'm here poking around.
Verizon I have a mobile hotspot.. it used at times in Monterey, CA . by Lori.
My company gave me a Verizon Smart phone (removed). this is primarily for work. there plan.
I've been told I can use it at will, but it's still not to me a personal line.
With at&t I have 3 lines shared minutes etc, and home internet though uverse (at&t)
So I have a mixed bag I'd like to clear up to one low easily managed service.
I'd rather not incur additional cost trying to switch out all the phones etc
Like to keep current phone numbers.
The home internet (uverse) double my rate last month (end of promo) to 42 a month. not happy about that and am canceling that asap and returning there modem. I don't need much more than reading e-mail and such for my desktop computer, and netbook I use at wifi when needed (free hotspots etc).
my wireless (cell phones) 3 lines 1400 minutes runs 130 a month. I'm not using that much anymore as the company phones picking up all the business calls now.. (they drop the cellular reimbursement money from my paycheck).
the 1400 plan I had unlimited email no data free friends family (a list) grandfathered.
One phone is a Pantech breeze III (p2030) (removed) (think it's locked)
#2 phone AT&T Z221  (removed)  (think it's locked)
my phone #3 is a sony-ericsson C905 (unlocked) bit it's having problems (slider open disconnect calls sometimes and static. Ok using Bluetooth closed slider) (removed).
So let me know if you can come up with a way to save me time and of course money. 
I personally think I could share data off my existing account for my desktop here, as I'm mainly interested in doing e-mail on my home computer.
Thanks mike
(removed)
Private info removed as required by the Terms of Service.
Message was edited by: Admin Moderator

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