Trying to add a printer to my laptop

Im trying to add a printer to my laptop. When I do, it says the  the active directory doman is unavailable

Hello anne15, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are running into installation issues.  I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find your product number. Also, please include which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information and the product number we can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please let me knoe how it goes. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Similar Messages

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    Click on the BLUE KUDOS button on the left to say "Thanks"
    Although I am an HP employee, I am speaking for myself and not for HP.

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    I will happily help you add your printer to your desktop and laptop. Please first post back with the answers to the following questions to I can help you more efficiently;
    What operating system, and version do you have? Mac or Windows?
    What printer model do you have?  How Do I Find My Model Number or Product Number?
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Error message when trying to add a printer  -50?

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    Brad0416-
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    Use the process outlined here:
    HP Printers (and others) not on compatibility list and Airport Extreme Printing
    http://tech.ifelix.net/1300.html
    Using the Gimp-Print drivers for the HP PhotoSmart P1000 printer.
    The supplied HP C4100 drivers will not work when the printer is connected to an Airport base station.
    iFelix

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    Two trips to the Apple Store solved it, with Canon input which helped to isolate problem.
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    © 2011 Hewlett-Packard Development Company, L.P.
    HP Privacy Mailbox | 11445 Compaq Center Drive W., Mailstop 040307 | Houston, Texas 77070 | U.S.A.

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    I had a second printer installed but due to changes made by another, it stopped working.  I deleted the printer from the cue so I can reinstall the second printer. Right now, I cannot find the original startup disc for my second printer.  I have looked where my first printer is located in printer settings, and cannot find any area to click on that says "add printer" on my iMac.  Where might this be located on the computer or do I need to reinstall a download from printer's website?  Any help would be greatly appreciated. 

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  • System-config-printer-gnome freezes when trying to "Add" a printer

    I have the same issue that was discussed in the thread system-config-printer-gnome utility freezes when "adding" printer. Specifically, when I try to add a printer using system-config-printer gui, the window freezes and throws back the following code:
    mechoid9@ordinateur:~$ system-config-printer
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    handler (self._conn, result)
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    self._client_reply_handler (self._conn, *args)
    File "/usr/share/system-config-printer/asyncconn.py", line 142, in <lambda>
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    File "/usr/lib/python2.7/site-packages/cupshelpers/cupshelpers.py", line 582, in _reply_handler
    self._client_reply_handler (connection, devices)
    File "/usr/share/system-config-printer/system-config-printer.py", line 4845, in <lambda>
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    I have the same problem. I noticed that it occured only after installing the following driver packages.
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  • Canon iP4200 - an error occured while trying to add the printer Error -9672

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    I have reinstalled the lastest driver
    I have read through the discussions
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    What firmware does your base station have?
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    iFelix

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