Trying to add Canon MP500 printer via Bonjour; get Error -9672

I have my Airport Express hooked up to my Canon MP500 printer. My computer recognizes the Airport Express. I go to Print & Fax in System Preferences and try and add the printer via Bonjour - it stalls and then displays Error -9672. I have had this printer hooked up successfully before. Any suggestions? Thanks.

From HP Support
Reset the device when it is not functioning properly.
If the device is not functioning properly or to clear memory, reset it.
On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)
Wait approximately ten seconds and then press the <ON/OFF> button again.
Wait until the device has completed its cycling process before submitting another job request.
A number of site online mention problems with different brand printers on intel macs. Some have correcedt the problem by downloading an older driver that that which came with the computer.

Similar Messages

  • Not able to add Canon MP830 printer via TC

    I have a Canon MP830 connected to my TC via USB and I cannot add it as a printer. I am getting an error message of -9672. Does anyone have any info on this? I can add the printer and print to it via USB, but not connected to the Time Capsule.
    I bought the TC so that we could have backups now the printer does not work. Please Help.
    West

    I had the same issue but have a Canon iP4500. Try the following which worked for me:
    Make sure your printer is hooked up to the Time Capsule.
    Open System Preferences, then open Print & Fax
    Hold down the Control key while you click in the Printers box and select Reset Print System
    Then hit the + button to re-add your printer.
    Hope this helps. I'm not familiar with your Canon model but bear in mind that the TC printing option is for basic printing only. You won't be able to scan or do advanced stuff when the printer is hooked up to the Time Capsule.

  • Trying to add HP Photosmart C4280 via airport express. "Add Printer" correctly finds printer as Bonjour kind but "add Printer" cannot find printer software from Apple

    trying to add HP Photosmart C4280 via airport express. "Add Printer" correctly finds printer as Bonjour kind but "add Printer" cannot find printer software from Apple (although it says that the software is available from Apple)

    Rfh723-
    You are technically way ahead of me, so I can't argue with what you did.
    How about an even simpler WiFi network consisting of only the AirPort connected by an Ethernet cable to the printer?  If the iPad still can't find the printer when connected to this network, then something is broken!
    (Also try a different Ethernet cable.)
    Fred

  • RE: An error occurred while trying to add the selected printer. Error -9672

    I am trying to add my HP 8450xi to my Printer List via Print Utility and get the following message: "An error occurred while trying to add the selected printer. Error -9672." I have tried everything, and this printer is only 2 years old. I was able to load an HP 69080 which is about 2 months old, and my Lanier LD232C drivers. Any ideas?

    My HP 8450Xi is connected to my LAN [ethernet]. While I do have an Airport Card in my Mac Pro, and two airport base stations active for laptops, it is disabled. What is strange, I was able to load the drivers for a newer HP Network Deskjet 6980xi (Driver version 4.0.2), although it took a couple of times before it would successfully load, but could not figure out why it worked and the 8450xi (Driver 2.5.5) did not. Also, the 4.0.2 driver would not work with the 8450.

  • HT1800 Trying to add a wireless printer to my MacBook Pro.  It was working properly until we had to buy a new modem.  I have gone through the steps associated with my printer and the other laptop in the house (Dell) working right. MacBook says printer dis

    I am trying to add a wireless printer to my MacBook Pro.  It was working properly until we had to get a new modem.  I have gone through the steps with the printer customer service rep, and it was working properly for one day.  When I booted up the next morning, the printer was no longer "connected".  It will work if I have the printer and computer connected, but I much prefer the wireless capability.  Suggestions? The printer is a Brother MFC7860DW.  The other laptop in the house (Dell) can print wirelessly so I don't think it's an issue with the modem or the printer.

    Hello,
    Mac OS X: About the Reset Printing System feature ...
    http://support.apple.com/kb/HT1341?viewlocale=en_US
    10.5/10.6/10.7 instructions...
    In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.
    if you hold option and click the "-" tab it resets the printing system.
    http://www.macosxhints.com/article.php?story=20031215144430486
    Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
    Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
    Resetting the printing system in Mac OS X 10.5.x+++
        1.    To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:
        2.    Choose System Preferences from the Apple menu.
        3.    Choose Print & Fax from the View menu.
        4.    Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..." 
   
  As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.
    http://support.apple.com/kb/ht1341
    Reboot.

  • I am trying to add my brother printer series HL-2270DW, but I keep getting an error message that the software is currently when it tries to install it.

    I am trying to add my brother printer series HL-2270DW, but I keep getting an error message that the software is currently unavailable. How do I fix this?

    I am also having this same problem. I have updated my computer. I have downloaded the complete brother driver package from Apple as well as the drivers from Brother. As far as I can tell, all have been installed successfully. It is only when I try to ADD the printer do I get that message. Both my roomate and I have Macbook Airs so we cant use the disk which came with the printer. This is irrelivant anyway as the drivers have been successfully downloaded and installed. SO FRUSTRATING!!!!! 

  • I am trying to add a wireless printer and it keeps asking for an "Ipadmin" user name and password rather than my adminstrator password. Any ideas what this is??

    I am trying to add a wireless printer and it keeps asking for an "Ipadmin" user name and password rather than my adminstrator password. Any ideas what this is?

    OS X 10.7 Lion, 10.8 Mountain Lion & 10.9 Mavericks
    Reset Password starting from Recovery HD
    Start the computer,then press and hold down command and R keys to start into recovery partition.
    When you see the Apple logo, release the keys.
    Wait until  OS X Utilities window shows up.
    Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"
    from the drop down.
    Terminal window will appear.
    Type in   resetpassword   and press enter on the keyboard.
    Leave the Terminal window open.
    Reset Password Utility window will open with Macintosh HD selected.
    Select the user account from the popup menu box.
    Enter a new password.
    Reenter the new password for the user.
    Enter a hint.
    Click the "Save" button.
    Click  in the menubar and select Restart.
    Log in.
    If Keychain dialog box appears, select “Create New Keychain”.

  • I am trying to add a hard disk but keep getting an error message to add null disk

    I am trying to add a hard disk but keep getting an error message to add null disk. How do I fix this problem?

    When installing a new OSX, it is not unusual that some applications will not work.  You have to check with the developer to see if they have upgraded to the new OSX or find a substitute application.
    In regards to your new HDD, most of the time they come formatted for Windows, not Mac.  Connect the HDD to your MBP and open Disk Utility>Erase.  To make it compatible, select 'Mac OS Extended (Journaled)' as the format.  Click on the Erase button.  You then should be able to read and write to it.
    Ciao.

  • I am trying to add the Youtube widget, but I get a black box saying blocked plugin. I have even tried to embed it from Youtube as well and it does the same thing. But when I drag the Vimeo widget over, it connects like it should. What am I doing wrong and

    I am trying to add the Youtube widget, but I get a black box saying blocked plugin. I have even tried to embed it from Youtube as well and it does the same thing. But when I drag the Vimeo widget over, it connects like it should. What am I doing wrong and how can I fix this problem?

    Make sure that both the web browser you're using and its Flash plug-in are up to date. Google Chrome has its own Flash plug-in it updates on its own. Firefox, IE and other have separate plug-ins.

  • Cannot add apps to my C150 keep getting error message "Connectio​n Problem"

    I cannot add apps to my C150 keep getting error message "Connection Problem. There was a problem connecting to the Internet. Please try again." I keep trying but keep getting the same message. Web Services is enabled and I can browse the Internet using the Internet icon, any suggestions?

    Hi cdc58,
    I assume you mean C510 not C150.  For those who are experiencing ongoing issues with their web services, you can attempt to try the following steps that may help resolve your problems.
    1.) Completely shut down your printer and restart it
    2.) If you have prints that have not printed, log into ePrint Center (or create an account if you do not have one) and then look for your printer status. If printer status is green but you still have pending jobs, delete the pending jobs one at a time (Starting with the oldest first). There may be a print job stuck in the queue that further restricts other jobs from completing.
    a. If option 1 or 2 above still doesn’t work, removing web services and re-adding web services will cause the printer to reattach to the cloud.
    b. Please note that if you attempt option 3, you will get a new eprint email address (and lose your custom one with no ability to get it back) furthermore, you will need to re-add your printer back to your ePC account.
    I am an HP employee

  • Im trying to download itunes 10.5 but keep getting error message that says: There is a problem with this Windows Installer package. A problem run as part of the setup did not finish as expected. Contact your support personnel or package vendor.

    im trying to download itunes 10.5 but keep getting error message that says: There is a problem with this Windows Installer package. A problem run as part of the setup did not finish as expected. Contact your support personnel or package vendor. I am using windows XP 32 bit, all the other computers in my house downloaded just fine, no problems, however this is the computer my iphone is set up to, ive tried doing a virus scan, windows update, downloading other things, updating everything possible, everything works fine, its just itunes that wont download, anyone have any other ideas?

    Yes, I had found a similar solution also.  I'm running XP Pro, SP3.  I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair.  Then run the 10.5 exe.
    While the programme updated from version 8 of iTunes, my new iTunes is now a mess.  Not all of my music was in the same folder previously but it all showed up on iTunes.  Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing.  I haven't begun to work on that.

  • I am running windows xp. Trying to download latest version of iTunes and get error message: Microsoft Visual C  Rundtime Library. Runtime Error. Program:C\ProgramFiles\iTunes\iTunes.exe. R6034 An appliction has made an attempt to load the C runtime librar

    I am running windows xp. Trying to download latest version of iTunes and get error message: Microsoft Visual C  Rundtime Library. Runtime Error. Program:C\ProgramFiles\iTunes\iTunes.exe. R6034 An appliction has made an attempt to load the C runtime library incorrectly. Please contact the appliction's support team for more information.
    2nd/ message: iTunes was not installed correctly. Please reinstall iTunes. Error 7(Windows error 1114)
    I have removed iTunes serveral time and tried to reinstall many times and get the same results noted above.
    Can anyone help me? Thank you. EFS1

    Hello DrJMDDC,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/ht1923
    1. Remove iTunes and related components from the Control Panel
    2. Verify iTunes and related components are completely uninstalled
    3. Reinstall iTunes and related components
    Best of luck,
    Mario

  • Trying to install Lightroom 5 with CC but getting error code 5 on initial startup of Lightroom.

    Trying to install Lightroom 5 with CC but getting error code 5 on initial startup of Lightroom. Have uninstalled all adobe products including Creative Cloud CC.
    Followed the instructions on the forum by using the CC Cleaner App for OSX. Have restarted a number of times and even tried using disk utility to fix any permission probs. Still no luck.
    The problem started happening from upgrading the previous version of Lightroom to the most up to date version. Im hoping someone can help me with any ideas. Thanks heaps.

    Ended up fixing the problem after finding no answers. Deleted the following file
    com.adobe.acc.AdobeCreativeCloud.plist

  • When trying to sign into the Itunes Store I get error message "Itunes store not available at this time- please try again later". I've updated everything and still can't get in. Any ideas??

    When trying to sing into the Itunes Store I get error message "Itunes store not availble at this time. Please try again later" I've updated everything and doesn't help. Anyone have any ideas?

    Send a PM(Private Message) to ATT Uverse Care.

  • HT201210 I,m trying to restore my phone but I keep getting Error code 21.... help please

    I,m trying to restore my phone but I keep getting Error code 21.... help please     iPhone 4S

    Take a look at this Apple doc -> iTunes: Specific update-and-restore error messages and advanced troubleshooting
    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
    You could just update or uninstall the security software on your computer and then test again.

Maybe you are looking for

  • Sp user not resolving in the people picker SharePoint 2010

    Hi All, i have an account domain/bimoffice, this account resolves in all the site collections but only in one site collection is does not so not able to give permission to him for example http://acm/sites/gis works ! http://acm/sites/ww - works! http

  • Installing Developer 6.0 on Windows 98

    I tried to install Developer 6.0 on a machine with Windows 98 operating system and Personal Oracle 8i, but I received a message during installation telling me that the oracle home is already busy with Oracle 815 product. What do you think should I do

  • Performance issue with using buffering in a APPL0 or APPL1 Table

    Hi, Can anyone please tell me whether there's any serious performace issue with using buffering for a Master or Transaction table? I'm asking this because when I run code inspector for my transp table I'm getting information message: Message Code 001

  • Where do I enter a user code for a shared office printer?

    Hello All, At work we have a shared printer and everyone has separate user codes so we can identify who prints what.  In previous versions of Windows, there is a "Valid Access Tab" which leads one to a place where one can enter a Valid Access code, o

  • How to see what is downloading

    I have istat installed and right now showing something is downloading but i dont know what or how to stop it without turning airport off. So I was wondering if there was a way I could see what was downloading so I could stop whatever it is. Its actua