Trying to authorise new laptop

I am trying to authorise my new laptop so i can transfer books to my nook the message say I can only authorise once which is my old one help

There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

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HT1420 Trying to authorize new laptop

I can't remember the answer to one of my security questions. I am trying to get into my account to purchase and authorize my new laptop, but tried too many incorrect answers. Now I'm locked out.
What to do from here?

Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple throughiTunes Store Support.

Need to authorise new laptop after old one crashed. Have 5 computers already authorised and cannot wait until July for 12 month "Deauthorise all computers" to become available again. How can I authorise this new laptop?

Hello... I need to authorise a new laptop after my old one completely died (before I could deauthorise it!!). I have 5 computers already authorised and cannot wait until July for the 12 month "deauthorise all computers" option to become available again. Does anyone know how can I authorise this new laptop as one of the 5, in place of the old one? Any help gratefully received!

Go to one of the authorized computers and de-authorize it individually.
The one year limitation is ONLY for the de-authorize all option.

HT1420 I have set up iTunes Match on only 3 devices (my Windows 7 desktop and 2 iPhones) and am now trying to authorise my new Windows 8 (Toshiba) laptop but I keep failing to authorise the laptop using my one-and-only Apple ID. Does anyone have advice to

I have set up iTunes Match on only 3 devices (my Windows 7 desktop and 2 iPhones) and am now trying to authorise my new Windows 8 (Toshiba) laptop but I keep failing to authorise the laptop using my one-and-only Apple ID. Does anyone have advice to solve this problem?!

Hi all. I can’t tell you how to solve your iCloud 3.x issues. Heck, I don’t think they’re even solvable.
But if you had a previous version of iCloud that was working correctly then I can definitely tell you how to solve the “iCloud Photo Stream is not syncing correctly to my Windows 7 PC” problem. …without even a re-boot.
Log out of iCloud 3.0 and uninstall it.
Open My Computer and then open your C:\ drive. Go to Tools/Folder Options and click on the View tab. Select the “Show hidden…” radio button and click on OK.
Open the Users folder.
Open your user folder
Open ProgramData (previously hidden folder)
Open the Apple folder – not the Apple Computer folder.
Open the Installer Cache folder
In Details view sort on Name
Open the folder for the newest entry for iCloud Control Panel 2.x – probably 2.1.2.8 dated 4/25/2013
Right click on iCloud64.msi and select Install.
When finished, the synching between iCloud and your PC will be back to working perfectly as before the 3.0 fiasco. The pictures will be synched to the same Photostream folder as before the “upgrade”. Now all you need to do is wait until Apple/Microsoft get this thing fixed and working before you try the 3.x upgrade again.
I think the iCloud 3.0 software was written by the same folks who wrote healthcare.gov with the main difference being that healthcare.gov might eventually be made to work.
For those of you who hate to go backwards, think of it as attacking to the rear. Which would you rather have, the frustration of no synching or everything working on an older version?
Good luck…

\Hi, \I am trying to dowload some films from itunes to a new laptop but I am getting a message telling me I need to authorise this computer.....how do I do this?

\I am trying to download some films and TV programmes from Itunes to a new laptop but I am being told that I need to authorise this computer. How can I do this?
Thanks/

There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
Then you'll find the control in the Store menu:
Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

I have an ipod touch 5th generation, bought a new laptop and authorised it. when i try to sync it says it's not possible because there isn't enough space to hold everything in the itunes library.it won't give me the option of choosing what i want to sync.

I have an ipod touch 5th generation 64g . Just bought a new laptop and authorised it to use itunes library. When i try and sync my ipod it says it can't do it because there isn't enough space on my ipod to hold everything in the itunes library. I already know that i can't fit everything on my ipod but when using my old laptop i was able to choose what i wanted to sync. Now i don't seem to have the option of choosing what i can sync, it just refuses to do it as there isn't enough space. Why is this???

Hello, peppertwist.
Thank you for visiting Apple Support Communities.
When receiving the not enough space alert, he is the best article to go through.
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/ts1503
Cheers,
Jason H.

Old email address...can't authorise music on new laptop

Hi
I have transferred my library from my ipod to a new laptop. Some of the music was purchased using a now defunct email address which I can't remember the password for. How do I authorise the music to my laptop.
Kind Regards
Diane

Excuse me, if the above named knew where he put his library, I would imagine he would be able to retrieve it without your exceptional help. I have had my computer stolen and now have a new laptop. I can see my purchase history as well, but it's like trying to get into the Kremlin to find an answer on how to download my music again to the new laptop. I obviously didn't have time to save my library while I was being robbed.

I have bought a new laptop and transferred thru home sharing my iTunes. About 1000 songs failed to copy as my new computer said t wasn't authorised. I did authorise the computer and it was 3 of the 5 I'm allowed through Apple. Anybody got a solution plz.

I've just bought a new laptop and through home share tried to transfer my iTunes library. The new laptop is authored and is 3 of the 5 allowed. About 1000 songs came up as 'computer not authorised', any ideas/solutions/or similar probs.

Done that and computer is authorised. I click on play on one of the songs that transferred over annotated a 'not authorised to play' and when I click to play I get the 'not authorised' error message, go to authorise the computer and get the message 'already authorised', but still can't play the track. Ahhhhhhhhh!

Hi Have new laptop as last laptop died. Now can't sync and Cannot connect to Itunes to authorise. I get error message -9808

Hi Have new laptop as last one comitted suicide. I have loaded Itunes onto new laptop but cannot sync my Ipod. When I try to authorise this laptop, I am unable to log into Itunes and receive error message -9808. Can any one help.
Thanks

This should help:
iTunes Store: "An unknown error occured (-9808)"

I am trying to home share with my new MacBook. The music library I am wishing to share is not displaying anywhere on my new laptop under music or library. My computer is authorized and I have tried restarting itunes, etc. Any help/ideas?

I am trying to home share with my new MacBook. The music library I am wishing to share is not displaying anywhere on my new laptop under music or library. My computer is authorized and I have tried restarting itunes, etc. Any help/ideas?

Are you using the same ID for homesharing on all devices.
By the way shared libraries don't show up under either 'Music' or 'Libraries'.

I am trying to install the cs5 upgrade on my new laptop, however, I cannot locate my cs4 program to install first. Am I out of luck?

I am trying to install the cs5 upgrade on my new laptop, however, I cannot locate my cs4 program to install first. Am I out of luck?

You do not need the older version installed in order to install the upgrade version, but you do need the serial number from CS4 to prove that you qualify for using CS5. During the activation process for CS5, after you successfully enter the CS5 serial number you will be asked to select the qualifying version (CS4) from a list and to enter its serial number.
If you registered CS4 when you originally installed it then you might be able to find the serial number available in your Adobe account online in the Products section.
Find your serial number quickly

Trying to move my music library from my ipod to my new laptop...

I am trying to move my music library from my ipod to my new laptop... i have followed instructions from website, but when i was supposed to have all my songs in my itunes on the new laptop, they were not there, they are in a folder called "music".
wheni open my itunes now, i have only the songs i purchased from the store and a few more i had dowloaded from my cd's. Most of the songs have an ! in front of them, and i can't play them.
on my ipod i have only a few songs....
my old laptop was windows xp and the new one windows 7, my ipod is 1st generation nano
what can i do???

.... and now on my old laptop i also have all the songs with exclamations marks as well.... totally lost here!

HT201407 When I did the latest update, my phone was wiped out completely. My laptop that I had everything on, crashed. I have a new laptop, tried to update on it and of course i couldn't without deauthorizing my account then reauthorizing. I need help!

When I did the latest update, my phone was wiped out completely. My laptop that I had everything on, crashed. I have a new laptop, tried to update on it and of course I couldn't without deauthorizing my account then reauthorizing. I need help! I want my ringtones and picturesd back, and can't get them. Does anyone know how to do this given my situation?
Thanks!

cathorio wrote:
I recently changed my lap top. My problem is the new lap top won't accept my apple I D it asked me to sing up for a new one which I did.
I am puzzled by this. The laptop doesn't need the Apple ID - but iTunes does. I could be missing something but ....
Why would you not be able to use your existing Apple ID and iTunes account on a new laptop? If you authorized the computer - you should be able to use your existing account - unless you already had 5 computers authorized with the existing ID - and that was why iTunes would not accept the ID. However, I'm sure that you would have received a popup message from iTunes telling you that you had reached the limit.
I just received a new MBP and my daughter did as well. My entire family shares an Apple ID and we had no issues at all with my Apple ID and iTunes on our new computers and I did not have to sign up for a new account. Did you even try the old ID?

HT1660 I called in for help last week to move my Itunes files to my new laptop. I am about 71 songs short of what is in my library on my old computer. I keep trying to download the Purchased music that is "not in my library" and i recieve an error messa

I called in for help last week. I am trying to move my library from my old compurter (PC)to my new laptop. I am 71 songs short. I go to itunes, they to purchased, then click on "not in my library" then hit download. I keep getting an error message that says "this is not available try again later". Any suggestions?

Hello 8175405345,
We've an article which provides tips that can help get your content downloading from the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

I am trying to authorise my new macbook air and it won't let me. I try to de-authorise all the other computers and it says I can only do this once a year and have to wait until the 7th Feb. It does not give me an option to authorise this computer

I am trying to authorise my new macbook air for i-tunes and it won't let me. I try to de-authorise all the other computers and it says I can only do this once a year and have to wait until the 7th Feb. It does not give me an option to authorise this computer

Always remember to 'de-authorize' you computer when selling or sending for service. If sending for repairs you might not get the same mother board or HD back and some how this counts as an authorized computer against your count.
MJ

Trying to authorise new laptop

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