Trying to back up iCloud from a lost iPhone 5 to a new one but Choose backup option says "No iCloud backups are compatible with the version of iOS (7.1) on this iPhone" previous phone was at version 8.1.3

I recently lost my iPhone 5 and purchased a refurbished one on line, I'm trying to backup by iCloud to the new phone but when I get to the "Choose backup" screen I'm told "No iCloud backups are compatible with the version (7.1) on this iPhone". My previous iPhone had up to version 8.1.3. Now I'm stuck in the backup screen and can't get back to settings. How can I finish the backup and how do I get out of backup mode to possibly update to the version I need?

Hi AppleRobertion,
What you are going to need to do here is update your iPhone's version of the operating system to a version at least as new as the one on your backup - iOS 8.1.3. To do this, follow the directions in this article -
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Specifically -
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Once the update is complete you should be able to restore from your backup.
Thanks for using Apple Support Communities.
Sincerely,
Brett L

Similar Messages

TS4036 My iPhone has just been replaced and I am trying to restore from iCloud but its saying no backups are compatible with the version of IOS 6.0.1. My back iOS are IOS 6.1. Can you update the phone first then restore?

My iPhone has just been replaced and I am trying to restore from iCloud but its saying no backups are compatible with the version of IOS 6.0.1. My back iOS are IOS 6.1. Can you update the phone first then restore?

Welcome to the Apple Community.
Yes, update first, Settings > General > Software Update.
Then navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from.

Im trying to set up my new 5s from a icloud backup on my 4s. when i my 4s backup is gray and i get msg: "No iCloud backups are compatible with the version of iOS (7.0.6) on this phone. 4s iOS is 7.1 with no update available

Trying to set up new 5s from icloud backup on 4s. when i select "restore from backup" the current backup on my 4s (today) is gray and cannot be selected. the msg on the bottom: "No icloud backups are compatible with the version of ios (7.0.6) on this phone. 4s ios is 7.1 with no updates available. help?

You will have to first update your new iPhone 5s to iOS 7.1 before you can use your iPhone 4s backup.
Set it up as new, do the update (Settings > General > Software Update) and then re-enter setup by erasing the phone (settings > General > Reset > Erase all Content and Settings).

I am switching from an iphone 4s to a 5s. When I try to restore from icloud and then choose a backup, it tells me "No iCloud backups are compatible with the version of iOS on this iphone." How can get into my new phone to update?

I am switching from an iphone 4s to a 5s. When I try to restore from icloud and then choose a backup, it tells me "No iCloud backups are compatible with the version of iOS on this iphone." How can get into my new phone to update?

UUpdate the new iphone to iOS 8.3 before you try to restore the backup.

TS4036 I've got a new iPad I'm trying to do an iCloud back up but keep being given the following message: no iCloud backups are compatible with the version of iOS (6.1.3) on this iPad. How do I restore I cloud on my new device?

I've got a new iPad and am trying to do an iCloud backup but keep getting the following message: no iCloud backups are compatible with the version of iOS (6.1.3) on this iPad.
How do I restore info from iCloud onto my new device?

You would have to update your device first, before you can restore your iPad from your backup. Resolution: set it up as anew device, then update your device to the latest version "Settings > General > Updates", then reset your device again "Settings > General > Reset > Erase All Content and Settings" and then after the iPad restarts again, choose to restore your device from your backup.

HT4859 what does it mean if my new iphone says that iCloud backup are compatible with the version of iOS (6.0.2) on this iblePhone

I am trying to back up my fiels from old iPhone 3S to the new one I have just bought using iCloud and when I am doing it, my new iphone 5 is writing thet iCloud back-up are compatible with the version of iOS (6.0.2) on this iPhone. What does it mean?

I just worked on this same issue for someone else at work (iPhone 4 or 4S up to date). The iPhone 5 needs to be up to date to the newest version of IOS
Here is what I did:
1. Got into the iPhone 5 without using an account
2. After getting in, it shows that there is an update
3. Completed the update
4. After the phone rebooted, went in and completed a reset of the phone to factory
5. When it came back up followed prompts and was able to restore from iCloud backup.
Hope this helps

How do i get backed up purchases from an old iphone to a new one, but the only problem is an ipod is backed up into the new phone and i cant get my iphone data on to the new phone because its under i pod

how do i get backed up purchases from an old iphone to a new one, but the only problem is an ipod is backed up into the new phone and i cant get my iphone data on to the new phone because its under i pod?

Thanks very much!
Although I had to add everything again to the playlist, at least I can just copy it over in future!

HT3819 im trying to transfer music from my old phone iphone to my new one. but the music is from a different itunes

im trying to transfer music from my old iphone to my new one. but the music is from a dirrent itunes account. is that possible???

You sync music from your computer to your iphone.

I just migrated everything from an old Mac to a new one, but now Acrobat Professional will not launch. I get an error message: "Adobe Acrobat 8 Professional cannot be launched at this time......"

I just migrated everything from an old Mac to a new one, but now Acrobat Professional will not launch. I get an error message: "Adobe Acrobat 8 Professional cannot be launched at this time......"

I used "Migration Assistant" to send everything from my old mac to my new which included my copy of Adobe Acrobat 8 Professional. I tried downloading an update but when it asked me to find the version of acrobat to replace it was grayed out and I was unable to select it. My OS is 10.9.4

Transferring CS4 from an old Mac to a new one, I get a notice saying "licensing for this product has stopped working" Error 150:30. Don't know what to do? Thanks.

I'm trying to migrate my CS4 from my old Mac to my new one. When trying to open photoshop, i get a message saying "Licensing for this product has stopped working." And "Error: 150:30" I don't know what to do from here. Can someone help me? Thanks.

"Migrating" and/or "transferring" an application is not just asking for trouble but demanding it!
Always install an Adobe application from scratch, from the original media: CD or download.

I've tried to set up a new user on a mac book pro and i restarted it to create the new account but now all i can get is a white screen with the apple logo and the loading symbol what can i do ?

i've tried to set up a new user on a mac book pro and i restarted it to create the new account but now all i can get is a white screen with the apple logo and the loading symbol what can i do ?

Look at this support article:
http://support.apple.com/kb/ts2570
Ciao.

What Bluetooth headsets are compatible with the iphone 4

What Bluetooth headsets are compatible with the iphone 4

All headsets which support
Ctp for just calls
A2dp for all audio
Read more here
http://en.wikipedia.org/wiki/Bluetooth_profile
http://support.apple.com/kb/ht3647

I have upgraded to the new Firefox but removed it because my DAP premium will not work with the new version. Am I doing something wrong?

DAP Premium seems not to be compatible with the new version

Dear Old Bob..I enjoyed that! I and thanks so much ...I would have done it if I could have done it but I was blocked by Photoshop at every stage! Thankfully my own IT Guru and friend came to the rescue remotely last night and has down-loaded it. But it took him quite a bit of time.
As XP is faded out, there will be an awful lot of people like me complaining.
But truth is my problems are only at a start! About 30 prints (some not yet on my 'blog' (juliamatcham.wordpress.com) all have varying settings which I have noted. Everything depends on these settings.
All are Apple RGB (although my computer is a PC) and they were all set for my printer Epson Photo 1800. Also they were set at varying settings...Standard or Vivid 1.5, 2.5 whatever suited the design.
These settings appear not to exist on CS2 which is a nightmare for me as each print was carefully proofed with a great deal patience and at some expense as in the end one has to use expensive paper even for proofing.
If you have any hints for how to translate these old settings...I would kiss your feet!
Just looking through how things work, I can't understand why I can't change my first printing option to landscape ...everything esle so far seems comprehensible.
I do hate change!
Meanwhile, thanks so much to Curt, Noel, Nahraka and Old Bob for cheering me on. I am obviously going to be back asking more questions about CS2!
Julia

I set up my new computer using the apple ID i always use, and then later migrated all my files from my old mac book to the same new one, but under a different user (same ID). how do i consolidate the two users on my new mac book?

i set up my new computer using the apple ID i always use, and then later migrated all my files from my old mac book to the same new one, but under a different user (same apple ID). how do i consolidate the two users on my new mac book?

Well if you use the Finder Go menu to Computer, a window opens up double click on your boot drive and then on Users folder, open the other user folder and open Public and drop your files into DropBox
When you do this it will copy them and change the permissions and user assigned to it, so log into the other user and place them into your respective normal folders.
Once you have all your files over and don't need the old user, use System Preferences > Accounts to delete it if you wish, however it's good two Admin accounts on the machine in case something bad happens in the other. Some people for security reasons on use a Standard account for most uses and a emergency Admin account.
One can still do most Admin things in Standard user.

Iv got a new laptop and i moved all my music though home sharing from my old intunes onto my new one, but my iphone wont sync to the new itunes... could anyone help me with this?

iv moved all the music over thought home sharing... from the old itunes i was using but i want to be able to sync my iphone with the new itunes on my new machine but its saying saying syncing setp 1 of 1 and nothing happens... could someone please help me with this?

Copy the entire iTunes folder from the old computer to the new computer.

Trying to back up iCloud from a lost iPhone 5 to a new one but Choose backup option says "No iCloud backups are compatible with the version of iOS (7.1) on this iPhone" previous phone was at version 8.1.3

Similar Messages

Maybe you are looking for