Trying to be sure I have latest versions of Lightroom and Photoshop (I am on monthly subscription plan).  After I sign in - told I need "administrative privileges to continue."  The initial downloads went without any problem.

Trying to be sure I have latest versions of Lightroom and Photoshop (I am on monthly subscription plan).  After I sign in - told I need "administrative privileges to continue."  The initial downloads went without any problem.  I am not sure what to do next.  My computer is at home.  It is a new iMac.

Are you using your Mac with an Administrator account?
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Similar Messages

  • I have older versions of lightroom and photoshop, how do i reinstall them

    I have older versions of lightroom and photoshop....how do i re install them?

    I purchased online and have all serial numbers.  when I go under my account I see all items I purchased but theres no way to click on them to redownload.......
    Whats next step????
    Date: Fri, 27 Dec 2013 14:33:41 -0800
    From: [email protected]
    To: [email protected]
    Subject: I have older versions of lightroom and photoshop, how do i reinstall them
        Re: I have older versions of lightroom and photoshop, how do i reinstall them
        created by ssprengel in Photoshop General Discussion - View the full discussion
    Do you at least have the serial-numbers for them?  Did you buy discs or download them?  What versions, specifically?
    If you purchased them as downloads from Adobe, they may be available under My Purchases (or whatever it is called, exactly) if you log into www.adobe.com and check the My Account area, then look at the products you’ve purchased.
         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5960695#5960695
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5960695#5960695
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5960695#5960695. In the Actions box on the right, click the Stop Email Notifications link.
               Start a new discussion in Photoshop General Discussion at Adobe Community
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

  • New iPod Touch won't sync with computer - have latest version of iTunes and Snow Leopard. Computer won't even acknowledge the iPod.

    New iPod Touch won't sync with computer - have latest version of iTunes and Snow Leopard (10.6.8). Computer won't even acknowledge the iPod. Have restarted both, changed ports, etc. What's do I need to do?

    Have you tried here:
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    Do not forget the Additional Information topic.

  • I bought an iphone 4s factory unlocked. Can i set it up with my sim card in canada then take it out and bring the phone to iran without any problems?

    I I bought an iphone 4s factory unlocked. Can i set it up with my sim card in canada then take it out and bring the phone to iran without any problems?

    A legitimately unlocked iPhone should work with any compatible 3G GSM carrier. The iPhone, however, is considered 'restricted technology, and cannot be legally taken to Iran.

  • I tried to download iTunes 11.1.4 and was told I need administrator privileges to do so. I have never had a problem before.  What's going on?

    Last week I attempted to update the iTunes on my computer to 11.1.4 but the process errored out.  So I uninstalled iTunes and attempted to download the software from the website.  The process stopped and told me I need administrator privileges to install the product.  I have never had this problem before.  What is the problem?

    Hi FSA_1987,
    Welcome to the Support Communities!
    The article below may be able to help you with this.
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Cheers,
    - Judy

  • Using trial version of Lightroom and photoshop. Plan to buy. but i have a question: I have two computers a desktop and a laptop that i use when i travel can the programs be installed in both computers?

    Using trial version of Lightroom and photoshop. Plan to buy. but i have a question: I have two computers a desktop and a laptop that i use when traelling. Can i download the programs on both computers?

    Check the end user licensing agreement at End-user license agreements FAQ

  • Hello! I purchased a month package on Lightroom and Photoshop adobe a few months ago. The problem is that when I took this contract in a year, so, my computer broke down and I have not been downloaded programs. Now I have bought a new computer but how do

    Hello! I purchased a month package on Lightroom and Photoshop adobe a few months ago. The problem is that when I took this contract in a year, so, my computer broke down and I have not been downloaded programs. Now I have bought a new computer but how do I get access to desssa two programs.

    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • MacBook Pro does not boot when 'cold', Windows 7 on the other hand boots without any problem

    Hey everyone,
    I have a strange problem with my MacBook Pro mid 2009 13" running OSX Mavericks. For more than a year I have trouble booting my laptop. A 'cold' start (a fresh boot) usually ends with the prohibition sign on a grey back ground (starting in verbose mode results in the error message that the main drive could not be found). So far so strange.
    I have Windnows 7 installed as a bootcamp partition. If I start the laptop with Windows booting is no problem and Windows runs smoothly (what a terrible world we live in). If I let the laptop run for let say 10 minutes and restart the laptop Mac OS starts without any problems. (It doesn't work if I immediately restart after windows booted; also reinstalling Mac OS as a clean install from an external medium did not change the problem; disk utility always finds something to repair but neither discpermission repair nor disk repair got rid of the problem).
    As an additional comment a WD 500GB Scorbio Blue replaced the original hard drive about a years ago. I had no problems with the hard drive initally and I can't really believe that there is a problem with the hardware, I mean, why does Windows start and Mac OS doesn't?
    Thanks for your time and help!
    Marco

    This isn't a direct answer to your issue but have you considered installing Wine so you can run the occasional windows app directly in OSX? It's a much more elegant solution IMHO. This avoids restarting all the time with Bootcamp and avoids crashing all the time (and the security risks) with Windows running.

  • I have trial versions of Lightroom and Elements 11. "Edit in Photoshop.." does not open the image

    Using trial versions of Lightroom and Elements 11, th ecommand to "Edit in Photoshop Elements 11" succeeds in opening Photoshop but fails to open the image. Any ideas?

    I have the same problem with PS Elements 13 trial version (fully updated), but sadly this solution doesn't work... there is no 'Support Files' folder, and nothing called 'Adobe Photoshop Elements Editor.app' anywhere else.
    Any thoughts?

  • I had a trial version of Lightroom and Photoshop. Purchased the LR/PS deal. Photoshop still says trial version.

    I had a trial version of CC Lightroom and Photoshop. Purchased the LR/PS Photographer deal. Lightroom seems to be running as a purchased app. But, Photoshop still says I have X number of days in my trial.
    Any ideas on how to switch PS to a purchased app?
    Thanks

    Hi Atul,
    I am having the same problem.
    Logout then Login is not working for my case.
    History of my problem.
    I installed LR 6/CC from Creative Cloud but it fails to open and while fixing it I uninstall all prevously installed apps (LR, Bridge, Photoshop CC)
    Now I able to install/open LR6 but it reverted back to trial version and same issue with other apps.
    Adobe Customer Care is pathetic (not possible get direct chat).
    No idea how to solve my problem.
    I fear to trust to Adobe of loosing my lifetime collection of pics.
    Any help is appreciated.
    Regards
    Ashish

  • TS1702 Words with Friends.  Crashes iPhone5.  I have latest version IOS 6 and Words with Friends.

    Crashes when I press Play.  IOS 6.2 restarts the iphone.

    I had this same problem twice in a row this morning but on iOS 6.0.1. The phone's screen faded out a bit and random lines disappeared before the apple logo appeared.
    Unfortunately when I tried a third time (and subsequent attempts) while recording the device it didn't crash.
    I noticed that WwF updated just yesterday... it says version 5.70.
    I agree with Chris that you should report this to Zynga, but any crash that is able to cause the device to kernel panic is more than just an issue with the app's code and Apple should at least be made aware of the issue.
    It looks like the only place to notify them is on the Zynga player forums.

  • If i get Creative cloud, does this mean i always have latest version of lightroom?

    Fed up of having to get new versions when I upgrade my camera, went from lightroom 3 when I had my Nikon D300 to lightroom 4 to use my D800. Now my D750 needs version 5! Will creative cloud stay up to date?

    Hi Thomas,
    Using creative cloud subscription model you will always get the latest version of software.
    for more information please check this one
    What is Adobe Creative Cloud? | Adobe Creative Cloud tutorials
    Regards,
    Devendra

  • Iphoto on Os x 10.6.8 is not responding. I have latest versions of everything and have rebooted. Need help.

    I can open iphoto but nothing loads, no photos or lists on sidebar, just a silver spin-wheel appears in the middle of the screen. I can open and close w/no problem and I have all drop down menus and editing tools available but when pressed nothing happens.

    What version of iPhoto? Assuming 09 or later:
    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
    This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.  
    Regards
    TD

  • HT1665 I have latest iPad lighting connector and would like to watch my photos through my tv what cable do I need

    I have latest I pad lighting connection and would like to view my photos through my tv what cable do I need

    You need this plus a HDMI cable. Make sure your TV have a HDMI port.
    http://store.apple.com/us/product/MD826ZM/A/lightning-digital-av-adapter
    Message was edited by: Diavonex

  • I have latest version of Java and the addin plug in is not there. I have a mac. I am not running on 32 bit. I have had so many problems with this new java updat

    I updated java to 7 up 45 (in error, this version of java does not work with vpn and according to apple, I can't go back to earlier version). The applet plugin does not show in my add ons. I am not running 32 bit. I have read and tried every article I can find. I have uninstalled and reinstalled still no luck. I have an iMac, just updated to maverick.

    See if anything here is helpful:
    *http://kb.mozillazine.org/Java#If_the_Java_plugin_does_not_appear_in_the_Add-ons_Manager_even_though_Java_is_installed

Maybe you are looking for

  • What is diff b/w valuated and non valuated

    hi    can anybody tell me what is difference between valuated salesorder and nonvaluated saled order stock thanks prasad

  • Updated from Photoshop CS4 to Photoshop CS5

    I have installed PS CS5 and uninstalled PS CS4. The following error message comes up when I right click on my desktop or right click on any folders in the C: drive (example: folders in My Documents or Program Files): Error: The specified module could

  • Shutterfly crashing multiple times

    Shutterfly crashing multiple times, "Shockwave busy or not working, reinstalled ShockW and Director 12...still crashing

  • JDI doubts

    Hi ,   Can some one answer to some of my basic questions regarding JDI.     what is a track, when will we create multiple tracks ??    how do we make builds ??    what happens when we activate , will the changes automatically go to      development s

  • Photoshop CS5: Can't Disable Adobe Product Improvement Popup

    Every time I launch Photoshop CS5, I get the "Adobe Product Improvement" window, asking if I want to participate in the program. It offers me two choices: Yes, Participate or No, Thank You. I have been clicking on the "No" button for months, but the