Trying to burn a CD

So, I am trying to burn a playlist to a disc but am unable to do so. Whenever I open up iTunes, the first thing I get is an error message saying, "Warning! iTunes fwas not properly installed. If you wish to import or burn CD's, you need to reinstall iTunes."
I've reinstalled several times and always get the error message when starting iTunes up.
When I select Burn Playlist to Disc, I just get a message saying "Disc recording not found".
The drives that I have are:
NEC CD-RW NR-9200A ATA
Pioneer DVD-RW DVR-212D
I am able to use both drives with every other program that I have, but not iTunes.
Can anyone help???
Thank you

dogsiredav
I have just encountered this fault as well. Namely the message "Disc Recording not found" when attempting to burn a playlist on to a CD. Do note that I use Windows XP and have previously successfully burned several playlists onto CDs. Why the Burn function should not operate now is inexplicable.
While I welcome your efforts to contact Apple support - which can be time consuming - in view of the above I do question the level expertise in the advice you were given by them.
Any comments?

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