Trying to burn data on to a CD-RW

Dear All,
I've found that my disk burn is unstable. When I back up to disk at the end of the day, often the drive will eject the disk a little way into the verification stage, saying that the "disk is unreliable". But if I restart the computer the same disk will usually burn successfully. Is this a disk drive problem? Or am I simply buying the wrong disks? (Doesn't seem likely - I don't have this problem on my MacBook Pro). Any suggestions welcomed. Thanks.

Can you try running [whatsize|http://www.versiontracker.com/dyn/moreinfo/macosx/44018] in Target Disk Mode to see what;s inside your home folder?
Alternatively, take the drive out of the iMac and put it in an external enclosure and mount it on your MacBook to see whether you can retrieve any data.
Please post back with results,

Similar Messages

Error 0x8002006E When trying to burn data to a DVD

I've been having a recurring problem when I try burning files to a Memorex DVD+R on my G5 iSight. My configuration is the standard SuperDrive, etc. I open the DVD, drag files, click "burn" and I get this error shortly after the process begins. I'm not sure if it's hardware related or not as my drive plays DVDs just fine. I managed to burn one disc, but then I continued getting the same problem. I've rebooted several times, used different discs in case one was faulty, tried every burn speed with no luck. I can burn CDs fine as well, just not data to a DVD.

Same problem, different error code (-43).
All the details at my original post (linked below)--which no one has answered so far.
http://discussions.apple.com/thread.jspa?threadID=613841&tstart=0

Error Burning Data to DVD-R's

I have been trying to burn data to a DVD-R with my MAC Dual2.S GHz PowerPC GS with OS X (version 10.3.9) and have been getting an error every time.
I am using DVD-R Verbatime DVD's (16x) and have tried more than one DVD at more than one speed without success.
One other person in my office (with the same computer) has the same problems (with the same DVDS) and two others in my office seemed to be able to get it to work and we cannot figure out vi-by since the variables appear to be the same.
My error occurs only after I try and burn the disc. I seem to have no problem coping data to the DVD but when I go to burn it appears to work at first and than I get an error message which reads:
'Burning disc: "name*
An error occurred while burning this disc. This disc can not be used.*
Another box also always pops up asking to name the blank DVD (which I already had when the DVD was inserted).
Can you help with this issue?
Thank you.

Hi Amrick:
Welcome to discussions!
You really should not be asking this in this forum. Better to post in the iDVD forums from now on...
But, may I suggest that you use Verbatim DVD-R at 4x or slower to burn. Plus you need to wait for iDVD to ask you to insert the disk prior to inserting it.
Read these:
http://docs.info.apple.com/article.html?artnum=86130
http://docs.info.apple.com/article.html?artnum=151900
http://docs.info.apple.com/article.html?artnum=302925
See you in the dvd forums!
Sue

Troubles shooting with burning data on my mac, I try to burn pictures on a CD-R disk, and I get a window that says, "Burning failed", one of the volumes on the disc is still in use", what does this mean??

Trying to burn data on a CD-R disk, but then I get a window that says, "Burning failed" , and that one of the volumes on the disc is still in use", so what does this mean? Not sure what they mean by volume still in use, this apparentely is keeping me from burning info such a pictures and or video's, how can I fix this?

PaulKerepka wrote:
Trying to burn data on a CD-R disk, but then I get a window that says, "Burning failed" , and that one of the volumes on the disc is still in use", so
what does this mean?
You have a disc inside your optical drive.
Not sure what they mean by volume still in use, this apparentely is keeping me from burning info such a pictures and or video's,
how can I fix this?
Remove the extra disc.
My answers are basic because:
You never told us which model iMac you have?
How you are burning? Through iMac? External burner?
Which OS you are currently using?

Trouble shooting on Burning Data on Mac OS X

Trying to burn data on a CD-R disk, on a Mac OS X, version 10.7.5 but then I get a window that says, "Burning failed" , and that one of the volumes on the disc is still in use", so what does this mean? Not sure what they mean by volume still in use, this apparentely is keeping me from burning info such a pictures and or video's, how can I fix this?

FYI, a burned video/movie is not considered a data disk because it'd be a different format - if you want to watch a video or photo slideshow on a DVD player (anything other than your Mac), you will need to use burn/authoring Software such as Roxio Toast, iDVD (still available as part of the retail iLife 09 or 11 disks available by online resellers or bay), or Burn (simple, but free). In any case, you really would be better off to burn your videos or photo slideshows to a DVD (rather than a CD).
If you just want to burn a data disc (containing files or still photos), have you created a burn folder on your desktop and dragged the files/ohotos into it?
Also, try to use a slow burn speed - that avoids the burn errors. And use quality media - I only use Verbatim.

I am trying to burn a backup data disc from an iTunes playlist of 4.61GB onto a blank DVD of 4.7GB and it keeps telling me the playlist is too big.???

I am trying to burn a backup data disc from an iTunes playlist of 4.61GB onto a blank DVD of 4.7GB and it keeps telling me the playlist is too big.???

You keep asking variants on this same question. You've had replies in all your other threads. If you can't find them, go here and click where it says Activity:
Thomas Cannon Jr.

Windows 7 - Files missing from network share after trying to burn and no data cached to be burned

I ran into an issue trying to burn some file from a network share using Windows 7 Home Professional. I was trying to burn some .jpg files from a mapped network share drive using explorer. Every time I would drag the files to be burned from
the share drive to the explorer screen to be burned, the files would disappear from the share. To make things worse the files would not show up in the screen to be burned. I was unable to locate any of the files on either of the systems when performing
a search after this took place. I verified that the steps that I was taking to burn the files were the same as outlined on the Microsoft site. No matter what I did to burn these files, they were deleted from the mapped network drive.
Below are the steps that I took that both resulted in the files being deleted as well as what I had to do to finally burn the disc.
Steps that resulted in files being deleted:
1. Insert blank CD into drive.
2. From prompt select burn using explorer (Mastered Format)
3. Enter title and select with CD/DVD, click Next.
4. Open a second explorer window, navigate to mapped network drive with files to be burned and snap next to explorer to be burned.
5. Drag and drop the files from the share drive to CD.
This where the train would fall off the tracks every time. I would receive a message that the file(s) no longer exist and if I wanted to continue. From here the files would be deleted from the share drive. The best part is that the files
would also NOT be locally stored to be burned.
Steps to burn share files WITHOUT delete:
Follow steps outlined above, but instead of just dragging and dropping the files as outlined in step 5 select the files from the network share location, right mouse select copy. Then right mouse select paste in the explorer window to be burned.
I have tested this many times and every time ended up with the same problem. At this point I am sure that there is a problem with the way that Windows 7 is performing the burn. The system that I was using to burn is Windows 7 Home Professional
with all the patches and updates loaded. The remote system is Windows XP Professional with all the patches and updates loaded.
Thanks in advance

Yes, the problem is still continuing. However, after looking into as much of it as I can, I can confirm something that r.p.b_ started stumbling on. The files are deleted IF AND ONLY IF a user is using the built-in Windows 7 disc burning utility AND is dragging
and dropping the files to the drive from a network share; this doesn't happen locally. If you watch what happens in the native folder, the files are literally scrubbed from the drive as they are processed and added to the image. However, if you Right Click
on the files and copy them, then Right Click->Paste onto the drive, they remain. (The keyboard shortcuts also worked.) Also, 3rd party disc burning utilities function they way the should. (In other words, they don't delete the files.)
My speculation is that there's a bug in the coding that sees the network share as a temporary buffer file while the image is being prepared. Then, as the files are processed in what ever way is needed, the "temporary buffer" is being deleted. The result:
lost files on a network share. But, this is just speculation.

Installed latest itunes update and computer tried to burn a playlist to CD and realized computer no longer recognizes my CD/DVD drive. This is an APPLE Itunes issue. Help!. HPPavillion DV6 64 bit, windows 7

Installed latest itunes update and computer tried to burn a playlist to CD and realized computer no longer recognizes my CD/DVD drive. After doing some data mining, found out from community this is an long standing APPLE problem- which doesn't get much tech support in terms of fixes. I have an HPPavillion DV6 64 bit, Windows 7 OS . After reading an earlier complaint from 2009 in the support community, I ran diagnostics from ITunes which gave the following result. Can someone please help? (I'm not enough of a techie to know what I'm doing or how to locate /reinstall CD drivers. I am searching for driver disc but cannot locate.)
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Pavilion dv6 Notebook PC
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
VoiceOver Kit 1.4.2 (222093/222742)
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0043AC7C0368E428
Current user is not an administrator.
The current local date and time is 2012-07-24 23:43:08.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., AMD M880G with ATI Mobility Radeon HD 4250
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.

Doublechecking ... did you have CD/DVD drive tests checked when you ran those diagnostics? (I'm not seeing the CD/DVD test results down the bottom of the results where I'd expect to see them.)
For example, here's what I get:
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
Acer Aspire X3400
iTunes 10.6.3.25
QuickTime 7.7.2
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003CAD7C0A1258F8
Current user is not an administrator.
The current local date and time is 2012-07-26 10:42:53.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is supported.
Core Media is not supported. (16008)
Video Display Information
ATI Technologies Inc., AMD Radeon HD 6570
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: d6a87ba725121aa1240b1ce936c23470
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
E: ATAPI DVD A DH16ABSH, Rev YA12
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 255:57 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 4.
The drive CDRW speeds are: 4.

I recently tried to burn some photos to a disc. It did not work, but then I ended up with a .fpbf folder on my desktop. Can't trash it, and when trying to burn again, I get this "... can't be burned because the original items can't be found". Help???

I recently tried to burn some photos on a CD. For some reason, It did not work. Now I have a .fpbf folder on my desktop. I can't seem to get rid of it. I tried dragging it to the trash, but then I get a box asking my to type my password it, so Finder can make the changes. Doing so, does nothing at all. And when I try to burn another CD from the same .fpbf file, I get a the following message: "There are 35 items that can’t be burned because the original items can’t be found. Skip the items and continue burning?". When I skip and continue burning, nothing shows up on the CD. In the meantime, the .fpbf folder is still in my desktop. I tried changing the aliases on each pic, but it still doesn't work. Any ideas of how I can remove this folder from my desktop?
Thank you.

Beavis2084,
Thank you for your detailed explanation but something is seriously wrong with my computer. Although the method you have described is very similar to the one I tried in step 2 from my second post, I have since "done things" which may have complicated matters—or suggests that my computer has a more serious problem.
Here's what I did:
1). Installed Onyx and discovered that I had a .plist file (com.apple.iphotomosaic.plist) that was causing a Syntax error: "Conversion of data failed. The file is not UTF-8, or in the encoding specified in XML header, if XML." After doing some research online, I was given the understanding that downloading the iLife update 9.0.3 (I installed the more recent version, 9.0.4) would solve this problem because it would also fix some system issues. So, I downloaded it...and when it didn't solve the problem, I decided to just deleted that .plist file.
2). I read your knew post and decided to follow your directions, even though I realized they were basically the same steps I followed in the 2nd method I mentioned earlier. I say "basically" because, for some reason, after inserting a blank disc, my computer does not open the disc in the Finder. Instead, it places the blank disc's image on the Desktop, even though the Finder's Preferences and the System's Preferences are set to have it open in the Finder—nothing should be on my Desktop! (Note: When transferring the items (all folders) I want to burn to the blank disc, I did not use the Option-Click-Drag method as before, I used the Click-Drag method, which created the curved arrow in the lower left corner of each item.)
Now, for the result of "method 2," the method we basically have in common, the computer goes through the burn stage but, in the verify stage, tells me that it is unable to verify the disk, suggests that my DVD may be unreliable and that I should try another disc, and then tells me about some "fork" (?) error (-43).
I don't know what to do anymore...

Remote Disc Can't recognize Blank disc, but it does recognize other discs. I am trying to burn something from my itunes on my mac mini to a blank disc on my windows computer. What could be wrong?

Remote Disc Can't recognize Blank disc, but it does recognize other discs. I am trying to burn something from my itunes on my mac mini to a blank disc on my windows computer. What could be wrong?
I can see other discs such as music and stuff so I know I have installed it correctly but how come I can't see the blank disc that I need to burn?

You can't burn discs remotely, you can only read data discs remotely (i.e. you cannot play movie DVDs either).
Either copy the files to the remote computer or get an external drive.

Trying to burn a cd from my itunes playlist - during finalising it fails with error 4000, trying to burn a cd from my itunes playlist - during finalising it fails with error 4000

When trying to burn a cd from my playlist it get to the finalising process and after quite some time ejects the cd with a "error 4000" message.
So here is what I have done to date:
- changed from max to 8x
- control panels, itune, repair
- changed cd
- checked cd text
- unchecked cd text
- updated itunes & quick times
- sat in despair
Any suggestions would be great. I'm not really an expert with technology so have researched and read a myriad of advice but nothing to date has helped. I'm using windows professional 2007.

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

Error Code when trying to burn from a burn folder

Hey everyone,
I am trying to clean up some space on my powerbook G4 (not that I need to) but I like to keep things tidy. I was trying to burn some files onto a CD, it recognized the blank CD, displayed it in my finder as well as the burn icon, I had all the files set up, I hit burn, went to the speed selector, and then when I hit ok an error message popped up saying could not burn "Error Code 0x80020000). Any clue as to why that is? This is the first time I have had a problem burning files, both music and data have worked before.
Thanks for the help.

Hi, Joshua.
I presume you are using the internal optical drive that shipped from the factory with your PowerBook G4.
1. You wrote: "I am trying to clean up some space on my powerbook G4 (not that I need to) but I like to keep things tidy."Be careful not to "tidy up" anything outside of your Home folder or the Macintosh HD > Users > Shared folder. Your Home > Library folder is another folder that should not be altered unnecessarily.
"Tidying" System files can render your Mac inoperable unless you either:
• Have a deep understanding of Mac OS X and the files in question.
• Are instructed to remove such a file by someone with such understanding.
2. You wrote: "Error Code 0x80020000)"This is an "Internal Disc Recording" error.
You may have selected too high a speed for the optical media or the optical drive, have bad media, or be using optical media that your optical drive cannot see correctly. Some new, high-speed media use dyes that are problematic with older Mac optical drives. See Macintosh: Factors That Affect Writing to or Reading From Optical Media. If you've not used this brand of media before, try a brand and speed of media that has worked in the past.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X

Error while Trying to Burn a CD

PLEASE HELP!! I have been trying to burn CD's from iTunes and it burns half of the songs, gives me an 4251 unknown error code, and aborts the burn. I have followed all of the suggestions on the help page (updating drivers, turning off the screensaver, running a CD diagnostics test, etc)and it still does not work. On the first CD, the songs that were burned worked, but it left off the last 3 songs. The second CD I tried to burn only worked for the first 5 of 14 songs and when I played the CD, it was full of static. I ran a diagnostic test. I would appreciate anyone's help. This is all so frustrating. My iPod Shuffle no longer will hold a charge and I am trying to get all of my songs on a CD. My concern is that I bought most of the songs from iTunes and there is a limit of 7 burns per song. I am not sure if they are counting these "attempts" as burns.?.?.
Here is the info:
Microsoft Windows 2000 Professional Service Pack 4 (Build 2195)
Compaq Deskpro EN Series
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: Cdr4_2K (5.3.2.31),
UpperFilters: Cdralw2k (5.3.2.31), GEARAspiWDM (2.0.4.3),
Video Driver: ATI Technologies Inc. 3D RAGE PRO AGP\1002-4744-5C-1002-0080
IDE\DiskMaxtor52049U4_________________________DA620CQ0, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskHP_____psc_2210_______1.00, Bus Type USB
IDE\CdRomCOMPAQCRD-8240B________________________1.05___, Bus Type ATA, Bus Address [0,0]
USBSTOR\CdRom_______WSM-52Z________1.10, Bus Type USB
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Check the Windows Update website to verify that you have the latest service packs and patches for your OS. Service packs affect the performance of USB and firewire CD / DVD drives.
Current user is administrator.
D: COMPAQ CRD-8240B, Rev 1.05
Drive is empty.
F: WSM-52Z, Rev 1.10
Audio CD in drive.
Found 12 songs on CD, playing time 53:05 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 04:48:57
Track 3, start time 08:28:37
Track 4, start time 12:18:07
Track 5, start time 16:46:10
Track 6, start time 20:57:42
Track 7, start time 23:57:12
Track 8, start time 28:41:12
Track 9, start time 32:48:32
Track 10, start time 36:33:72
Track 11, start time 40:15:05
Track 12, start time 49:12:10
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 2 4 8 12 16 20 24 32 40 48 52.
The drive CDRW speeds are: 2.
Compaq Deskpro Windows 2000

I am having the same problem. No changes to iTunes has helped. Drivers are updated. Windows Media Player works fine
Microsoft Windows 8 x64 Home Premium Edition (Build 9200)
ASUSTeK COMPUTER INC. X55CR
iTunes 11.0.2.26
QuickTime not available
FairPlay 2.3.31
Apple Application Support 2.3.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 002BB4A809A7B190
Current user is not an administrator.
The current local date and time is 2013-04-07 14:32:30.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.2.26 (x64) is currently running.
iTunesHelper 11.0.2.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
E: PIONEER DVD-RW D, Rev
Audio CD in drive.
Found 10 songs on CD, playing time 37:05 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 04:48:53
Track 3, start time 07:12:15
Track 4, start time 10:11:56
Track 5, start time 14:14:06
Track 6, start time 17:54:42
Track 7, start time 21:45:13
Track 8, start time 26:11:66
Track 9, start time 29:55:71
Track 10, start time 33:58:26
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
The last failed audio CD burn had error code 4310(0x000010d6). It happened on drive E: PIONEER DVD-RW D on CDR media at speed 10X.

I tunes: when trying to burn a playlist I keep getting the message: the attempt to burn a disc failed. The disc could not be read from or written to. I am using version 12

I tunes: I am using version 12 of I tunes. Ever since downloading it I get the message when trying to burn a playlist it says, The attempt to burn a disc failed. The disc could not be read from or written to.
I uninstalled V-12 and then reinstalled it. This enabled me to burn a disc again but after a couple of tries I received the same error message again. Has Apple put out a fix to this problem that anyone is aware of?
Thanks.

Hi rossfrombluffton,
Welcome to the Support Communities! The resource below provides some general things to consider when burning a disc with iTunes. I would also try burning a music CD and a data disc from a different application in the Windows OS and trying a different brand CD just to confirm the issue is not with the optical drive.
Can't burn a CD in iTunes for Windows - Apple Support
http://support.apple.com/en-ae/HT203173
Find out what to do if you can't burn an audio CD using iTunes for Windows. Sometimes an audio disc may not burn as expected. Here are some things to check.
Update iTunes
Download and install the latest version of iTunes for Windows.Check for unauthorized songs
iTunes will stop burning a disc if you purchased one or more of the songs in a playlist from the iTunes Store and the songs aren't authorized to play on your computer. This message should appear: "Some of the files can not be burned to an audio CD. Do you still want to burn the remainder of this playlist? For more information on why some files can not be burned, click below."
To find out which songs aren't authorized, play each song in the playlist. Songs that play are authorized. Songs that don't play aren't authorized. You'll be asked to authorize any unauthorized songs.Make sure your playlist will fit on a single CD
If there are too many songs in a playlist to fit on a single CD, iTunes should ask if you want to burn multiple discs or cancel the burn. This message should appear: "The songs in this playlist will not fit on one Audio CD. Do you want to create multiple Audio CDs with this playlist split across them? This will require more than one blank CD to complete."
If you click the Audio CDs button, the burn will continue and you'll be asked to insert blank CDs until the playlist is completely burned. If you click cancel, the burn will be canceled.
To make the playlist shorter so that it will fit on a single CD, select a song to remove from the playlist and choose Edit > Clear. Repeat this step until the duration of the playlist is between 60 and 80 minutes. The duration appears at the top of the playlist window. Most CD-R discs can hold 60 to 80 minutes of music.
Check how many times you've burned the playlist
An unchanged playlist that contains songs purchased from the iTunes Store can be burned no more than seven times.Additional steps and submitting feedback
Go to iTunes Support to get additional troubleshooting suggestions specific to your optical drive configuration or to submit feedback to Apple.Learn more
For additional troubleshooting, please see these steps:
Additional troubleshooting tips for burning issues
iTunes for Windows doesn't recognize my audio CDs
Last Modified: Feb 3, 2015
Have a good day ...
- Judy

Using Windows 7, I get an error message 4310 when trying to burn a CD from a playlist. I ran diagnostics and everything was ok. Please help. Reading previous posts haven't helped.

I have read all of the other postings and they haven't helped.
When I ran diagnostics here is what I got:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Dell Inc. Inspiron 5720
iTunes 11.0.4.4
QuickTime not available
FairPlay 2.4.14
Apple Application Support 2.3.4
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0015B7001238F790
Current user is not an administrator.
The current local date and time is 2013-08-11 10:02:22.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics 4000
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 2a1c5ee63a68f4be6bc96c5266eed869
iPodService 11.0.4.4 (x64) is currently running.
iTunesHelper 11.0.4.4 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: iaStorF (11.5.0.183),
UpperFilters: GEARAspiWDM (2.2.3.0),
D:   PLDS DVD+/-RW DS, Rev
Audio CD in drive.
Found 11 songs on CD, playing time 42:48 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:52:30
Track 3, start time 06:59:54
Track 4, start time 11:40:47
Track 5, start time 15:15:38
Track 6, start time 19:31:39
Track 7, start time 22:52:55
Track 8, start time 26:38:36
Track 9, start time 30:28:61
Track 10, start time 33:35:27
Track 11, start time 38:20:39
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are:   8 16 24 32 40.
The drive CDRW speeds are:   8.
The drive DVDR speeds are:   8.
The drive DVDRW speeds are:   8.
The last failed audio CD burn had error code 4310(0x000010d6). It happened on drive D:   PLDS DVD+/-RW DS on CDR media at speed 24X.

Hello Princess Lynne Anne,
Thank you for using Apple Support Communities
First I recommend taking a look at this article named iTunes: Music purchased from iTunes Store cannot be burned to MP3 format CD found http://support.apple.com/kb/TS1476.
Songs purchased from the iTunes Store may either be in AAC format or AAC Protected format depending on when they were purchased (older songs used AAC Protected format). You can convert AAC songs to MP3 format allowing them to be burned to an MP3 format CD, however AAC Protected songs can not be converted. You can, however, back them up to a data CD or DVD, or you can burn them to an audio CD (which can be played in a CD player).
And if your issue still persists after converting any of these purchases, then I would recommend this part of the article named Disc Burning Quick Assist found here http://support.apple.com/kb/HT1152#learn2:
Top troubleshooting tips
In addition to the following tips, check out these articles:
Solving problems with burning discs
If the disc burning options are dimmed or unavailable
If a burn does not succeed, check the disc or try another disc
Eject the disc from the drive and inspect it to see if the surface is dirty or scratched, or if it already has data written on it (the shiny surface is slightly darker where data has already been burned). If it's dirty, wipe it clean with a soft, damp cloth and try burning again. If the disc already contains data, try another disc. If you're using a rewritable disc that already contains data, be sure to erase it before burning data on it again. Small flaws or surface inconsistencies can cause an unsuccessful burn. Try burning your content to another disc or try a different brand of disc (if possible).
Make sure that your optical drive can record discs
If your drive is built into your Mac, make sure that you have at least a Combo Drive if you want to burn a CD or a SuperDrive if you're trying to burn a DVD (or CD). Consult your Mac manual or your third-party manufacturer's disc drive manual for more information.
Check the disc type
Make sure that your disc drive is capable of writing to your media at hand. For example, you won't be able to burn a DVD+RW disc with an older Apple SuperDrive. Consult your Apple or third-party product manual for your drive's supported media specifications. You should also use discs that are rated for the burn speed of your drive.
Slow things down
In the Burn dialog, specify a burn speed that is slower than the maximum speed rating for your disc drive (if you can) and try burning another disc.
Free up some memory
If you've got other applications open, quit the ones that you're not using (or quit them all except for the one from which you're burning your disc). Allow the disc to burn before doing other things on your computer.
Check your hard drive's available space
When you burn a disc, your Mac temporarily sets aside an amount of hard disk space equal to the amount of data being burned to the disc. If you're burning a large amount of data, you may run out of room on your hard disk if it's almost full, which may prevent a disc from burning. To free up space, throw out unwanted files or back up files to an external drive.
Restart your computer
Sometimes a simple restart can resolve issues. Once you've restarted your Mac, try burning another disc again.
Update your software
Use Software Update (from the Apple menu, choose Software Update) to check for, download, and install the latest versions of your Apple software. If you're using a third-party burner, visit the manufacturer's website for the latest software updates for your model.
Check your connections
If you're using an external disc writer, make sure that all of your cable connections are secure and that the optical drive is powered on.
Cheers,
Sterling

Trying to burn data on to a CD-RW

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