Trying to burn my video to a dvd and I get media not present ?

I am trying to burn my video to a DVD and I get media not present ??

mcavalla
Just going to add on
a. Is this a :"it worked before but not now" issue or "it never worked before" issue?
b. If you did a burn to folder (4.7 GB) for your DVD-VIDEO, does that go to a successful completion?
Looking forward to your follow up.
Thanks.
ATR

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I keep getting "media not present" when tring to burn blu ray disc using PE 10. This used to work fine. Nothing changed as far as I know

Has any one had this problem?

Karl
Thanks for the reply.
Part 1.
1. Task Manager/Process. If you are seeing the following processes with Premiere Elements 10 closed, then Task Manager/Processes and End Task for each of these processes
that you are seeing there
a. Adobe QT32 Server.exe
and
b. Elements Auto Analyser.exe
Part 2.
a. Open Premiere Elements 10 to the Timeline workspace, go to Help Menu/Deactivate and click on Deactivate. Close out of there.
b. Then, uninstall Premiere Elements 10 via the usual Control Panel route.
c. Do a run through with the free ccleaner (regular cleaner and registry cleaner parts).
CCleaner - Download
d. Reinstall Premiere Elements 10 with antivirus and firewall(s) disabled.
Part 3. ccleaner details.
Cleaner part. This is straight forward. Click on the Cleaner Tab in the left column of the ccleaner dialog and then click on Run Cleaner in the section of the dialog to the right.
Registry part. Click on the Registry Tab in the left column of the ccleaner dialog. Then click on Scan for Issues in the section of the dialog to the right.
After the "Scan for Issues" is completed, you will then see an active "Fix Selected Issues" to the right of "Scan for Issues".
Click on "Fix Selected Issues".
At this point, you will see a pop up dialog
Click Yes to that message and continue to Save the registry backup file to your computer hard drive location of your choice.
Follow the on screen instructions after the save of the registry back up file.
Part 3.
The critical part is that you obtain the Premiere Elements 10 installation files. You already have the purchased serial number. So you should be OK on the serial number side of things.
Download and install the Premiere Elements 10 tryout files appropriate to your computer from the following web site. It is critical that you read and care out word for word the web page's write up for "Note: Very Important Instructions" and use its click "here" as instructed. Otherwise you will get an excess denied message.
Photoshop Elements 10 Direct Download Links: Free Trials, Premiere | ProDesignTools
During the installation of these files to your computer, when asked for, insert your purchased serial number into them.
Make sure that antivirus and firewall(s) are disabled for the download and install.
Comments. There are no guarantees that this will resolve the "No Media Present" for Premiere Elements 10 burn to AVCHD on DVD and Blu-ray disc format on Blu-ray disc. In the end, you may have to look at external burners until you find one that works for you for these burn to choices.
Did any of your computer pre-loaded software come with backup installation files? I suspect not.
Please review the above and then let us know if you need clarification on any of the above. You might want to give more consideration to exploring the external burner possible solution.
Thanks.
ATR

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I have two systems, both ground-up builds, identical Win 7 Home Premium and Premiere Elements 12 installs. Both systems have internal blu-ray burners. One burner is an ASUS BW-12B1AT and the other is a Pioneer burner (don't recall the model number).
System 1: Intel 4770k with Gigabyte MB
System 2: AMD 8-core with Gigabyte MB
System 1 gives "Media not present" error in PE12 when attempting to burn to blu ray discs using Verbatim discs. System is able to burn DVDs and CDs, and playback blu ray discs. System is also capable of burning blu rays using Nero.
System 2 works fine - blu ray media is recognized instantly by PE12 when in the drive and burns blu rays perfectly.
I swapped the blu ray drives and SATA cables from System 1 and System 2 with the same result - this eliminated the drive manufacturer and cables from being the problem, as both drives worked perfectly in System 2 and neither worked in System 1. I also tried different SATA ports and power supply taps on System 1 without any success.
Then, I noticed that on System 1, with the dialog box open and indicating the "media not present" error, if I ejected the blu ray disc and reinserted it, the burner LED would flash 18 times (approx. 1/sec) and then pulse briefly indicating a burst of activity for about 1 second, as if it was either reading the disc or writing to the SATA. If I pressed the "rescan" button during this brief burst of LED activity, then the disc was recognized and I could proceed to burn it. If I tried to press the rescan button at any time before this instant or after, the "media not present" error did not clear.
To me, this is an indication that something in the handshake timing of the SW and the burner is not correct, and that timing differences in the system HW are not provided for in the SW. I see that many others have had this issue and have had to buy work-around image burners to address this. I believe your burner drivers need to be reworked to eliminate this bug. This is evidenced by the fact that Nero works and your SW does not, and that different systems consistently exhibit this problem.
Please let me know when you will have a SW patch to address this or if you have any idea of system settings that can be adjusted (I don't know of any myself) that would eliminate this problem.

pastrobes
This is not Adobe. Rather user to user. If you want to contact Adobe, your likely route is via Adobe Chat.
If you have a feature request or bug report, then consider filing a Adobe Feature Request Bug Report Forum with Adobe
Adobe - Feature Request/Bug Report Form
The likelihood of an Adobe engineer seeing your thread here is essentially slim to none.
Your results are very interesting but lots more variables to consider.
Do you have any version of Premiere Elements other than 12? It would be interesting to learn if a prior version's burn
dialog would present with the Media Not Preset issue for your burn to Blu-ray System 1. That is easy enough done with a tryout of
11 or 10 or 9 from the following web site. ProDesignTools: Adobe® Developments in Focus
On the other side of the coin, you could give the new version a look in this regard. A new version is expected at the
end of September 2014.
As an aside, have you updated 12 to 12.1 Update, using an opened project's Help Menu/Update. If not, I would encourage
you to do so. It does correct an Expert workspace text styles issue plus other matters undefined by Adobe.
ATR

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8. Drag the file you created earlier from the Finder into your iDVD project window.
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HT1645 I am trying to burn an imovie I made. I keep getting the message multiplex error. The imovie will not burn to a idvd.

I am trying to burn an imovie to a DVD. I keep getting the message multiplex error. I do not know what to do. Please, can anyone help me.

Hi
Multiplexing error is a very complex problem due to many things (long long list following) - one common but not obvious reason is that material on the iDVD menu goes outside the TV-Safe area (or just touching it).
So first - turn on TV-Safe area and move any object well inside of this.
Wide screen stretched - usually (as I think) it is due to making a 4x3 movie in a 16x9 wide-screen project OR the other way around. This forces one to on flat-screen TV (or other) set the presenting view right - My has 4x3, wide-screen, zoom and auto-wide-screen and I have to switch this by my remote for some DVD I've made "wrong" way.
Now my long long list on Multiplex Error
LONG LONG LONG LIST
Multiplexing Error
PART One.
Use of strange video/audio material e.g. .avi, .wmv, .mp3 etc.
I only use.
Video - StreamingDV (miniDV tape via FireWire) and
Audio - .aiff (as on audio-CDs) (else converted to this .aiff 48KHz)
Photo - .jpg (.bmp known problematic)
Chapters !
A. Using strange letters in video project name e.g. +,/; etc. keep to a-z and 0-9 strange letters in project name e.g. +
as described by Donnyboy69. Does the title of your project have any symbols or decimal points in it. If so, that is why you are getting the error. I had a project that had a + sign which caused the same problem. I renamed it without the symbol and low and behold, it worked.
B. Location of Chapters
• Can’t be at start or end of movie (Skip first/start one - iDVD sets this by it self. At the End - no need)
• Not in a transition (or within 2-3 seconds from it)
Important when from iMovie HD6 or previous - Now also observed when using FCE 4
PART Two.
from Robert Modero.
"Multiplexing Error. Problem during initialization of tracks"
Simply remember to add subtitles to your Quicktime files and menu buttons.
Once I did that, I was back in business.
from Boise Jim
Do a safe reboot (by holding down the shift key until you see the spinning gear on gray background, then release, then restart when your start-up screen appears).
I always makes a DiskImage first and test this so that it runs OK
I use only - Verbatim DVDs
I use only - DVD-R
I burn at an as slow speed possibly e.g. x1
This gives good DVDs
PART Three.
Multiplex Error
Chuck, Chicago 2/7/2009.
Back again. Here is what I have found to work. I also have and use a LaCie DVD-R/RW DL external drive and a LaCie external hard drive as well. Since yesterday I have tried a few ways to burn a themed iDVD project having four 56 minute movies on it, amounting to 226 minutes onto a DVD DL disc, capacity 240 minutes. Apple tech support really didn't know what to do but gave me a very good tip. I had two options left. Apple tech support's tip was to try disc image. One of the replies on a thread with this subject said not to, but my experience today is good. Put your project onto "Burn to disc image," under "iDVD, file." Yesterday encoding took me 23 1/2 hours. Overnight for iDVD disc image, encoding took 21 1/2 hours (again) while I slept. This morning I tried to copy/burn disc image to a DVD with Roxio Toast 7, and it stopped near the end of the burn with some kind of "error" message. So then I tried Utilities> Disc Utility> Burn icon, and followed it through. Be sure to click the DVD DL drive in the window "Burn disc in.". I had one other problem though. At the end of a 46 minute copy, it started to verify, and at the end of verify it rejected the burn. So I tried again, and when "verify" appeared, I clicked on "Skip." The disc finished burning and is doing fine and well. A long and tortuous process, but at last something works. I made several additional copies using Disc Utility. Best wishes. Chuck, Chicago.
2. Disconnect any other external devices not absolutely needed.
e.g. external USB/USB2 hard disks, other FW hard disks etc.
3 Chapter marks in transitions - minimum 2 sec from
FROM Bev. (Not a 'guy' but I will answer!)
First, I do not think that mixing wide-screen and standard makes a difference in iDVD.
Second, you should use a better brand of DVD disk. Also, many of us have experienced fewer problems on playback with DVD-R disks. Recommended brands here are Verbatim, Maxell and Taiyo Yuden. Memorex and TDK are not consistent and may not give you a correct burn. They apparently have fewer layers in the composition of the disk. I have always used Verbatim DVD-R disks and have not had any burn problems.
Also, choose a slower burn speed, 4x or less.
Third, to determine if the iDVD project will burn properly, create a disk image file (from within iDVD, go File->Save as Disk Image) and test it. Mount the disk image and then open DVD Player (in Applications) and view your project. If it plays correctly, you can then burn the actual DVD disk from the disk image file using Disk Utility.
From. Boise, Idaho
I did everything I've seen suggested, but a friend (who used to be an Apple Genius) suggested that I do a safe reboot (by holding down the shift key until you see the spinning gear on gray background, then release, then restart when your start-up screen appears).
It worked, and I got a clean burn from iDVD.
Hopefully this can help other people.
by dheb0422
Well, I finally got it, and it was odd enough to post here incase anyone looks this topic up again. Many things were tried, including burning the unedited film, the edited film without titles and chapter markers, abbreviating the chapter markers in case length was the issue (remember the old iMovie used to truncate them when moving to iDVD?). In the process, I noticed that one, and only one, chapter marker was on the same line as the title marker. All the others were on the line above. The only way I seemed able to change that was to clip a few seconds of film. After that last clip, the offending marker took a place on the line above, as were all the others. That run published, compiled completely and burned. That's one for the books.
One user more writes
To add my experience with Multiplex Errors using iDVD (7.0.4), I recently created two iDVD projects
Video from both passed from FCE 4.01 with chapters
One project worked fine in creating disk image file
The other gave Multiplex Errors
I tried suggestions to remove special characters and no chapter marks at beginning, but nothing worked
Note that I've used iDVD for dozens of projects and this is first time I've run into Multiplex Errors
Anyway, for problem project, I tried an experiment where I removed all chapters in FCE and passed to new iDVD project
This time multiplex errors gone
So had something to do with chapters
So now I tried numerous experiments to remove individual chapters and try again creating disk image with new iDVD project
After numerous tries, I was able to narrow problem down to 1 "Bad" chapter mark
That is, when I left the "bad" chapter in my FCE project and passed to iDVD, iDVD gave multiplex error
When I removed "bad" chapter mark (and others in), no multiplex error
As a final experiment, I moved "bad" chapter mark about 5-10 sec's beyond original point and passed to iDVD, the multiplex errors now magically went away and I was able to finally create my disk image.
I have no idea why this worked, but thought I'd mention here in case someone else runs into similar problem.
Rich839
In addition to Bengt's fine advice, burning errors can occur if you have located any of your menu buttons wholly or partly outside of the safe TV viewing area. Go to your main project menu, then click on View/Show TV Safe Area, to check. Drag into the safe viewing area any buttons that are outside the safe viewing area.
Russ One - suggest this
Multiplex Error-There was an error during muxing preparation
One thing that worked for me was to export the video w/o chapter markers as a self contained movie (thereby not loosing the edits & etc). Then make a new FCE project and import that movie into a new sequence and add the chapter markers. I've used "-", "&" and "," with no problem in the chapter names. Removing the markers or exporting without them did solve the problem but renaming them with just numbers 1,2,3....5, did not solve the problem and since this problem seems to happen with with iMovie as well, it would suggest the problem is in the video or audio and in combination with the chapter markers iDVD just can't handle it. The only other possibility is that both iMovie and FCE share the same or similar chapter marker code that some how is corrupting the markers.
Summary - What to try
1. Chapters
• Only A to Z and 0 to 9 in chapter title
• No Chapter mark at very beginning of movie
• No Chapter mark in or within 2 seconds from any transition in movie
2. TV-safe area for buttons (no one outside this)
3. Safe re-boot
4. No other external devices connected - that are not needed
SDMacuser adds to this
• On #4 ... No ext. devices. Some think this applies mainly to ext. FW. Not the case. Also applies to ext. USB2 as well (not to mention flash drives too).
Do not leave 3rd party devices / camera / camcorder plugged in unless it is being used with iDvd's One Step process. Certain web cams can trigger this also (especially ones with added features like LED light/s that draw additional power from the FW or USB bus).
5. Minimum of 25Gb free space on Start-up hard disk
6. Make a DiskImage first - reduces where problem originates
7. Trash iDVD pref. file
8. Make a new iDVD project
9. Movies in project with same aspect ratio e.g. 4x3 or 16x9
10. No other programs/applications running during iDVD process. e.g. Internet, screen & energy savers
Yours Bengt W

Trying to burn my video to a dvd and I get media not present ?

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