Trying to buy extra storage but I get half way through process and am sent back to the beginning

I Am trying to buy extra iCloud storage , I complete form put in card details , press buy and then it asks for card details again I cannot get past that stage

Hi Renaissnce1950,
If you are having issues upgrading your iCloud storage, you may find the following article helpful:
iCloud: Troubleshooting storage issues
http://support.apple.com/kb/TS4009
Regards,
- Brenden

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