Trying to buy from itunes store and keep getting pushed back to sign in screen

I'm a long-time itunes user, but yesterday I went to buy a new video and update some apps, and the program keeps pushing me back to the signin screen, asking for credit card security, etc.  When I finish, I get the same login screen.  I've sent please to Apple and get nothing but standard reply of "we're working on it."  Has anyone else had this problem and, if so, were you able to fix it yourself?  if so, please advise.

We are using wireless...guess it's 3G. Are not having internet problems, synced with the computer even. Can't seem to get anything with iTunes even though we are signed in.

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