Trying to buy in app purchase but says it cannot be completed

Bought in game purchase this morning I've tried to do it again but now it says could not complete and refers me to support page

Contact iTunes here and resolve the problem
Contact iTunes

Similar Messages

  • HT4009 trying to buy in app purchase but its telling me that purchase can not be completed and linking me to th support site

    app is redirecting me to the support page when trying to buy plan?

    If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I tried buying in app purchases but it shows..Your purchases could not be completed.try again later.i have been trying the whole day.please help

    I tried buying in app purchases but it says your purchase is not complete try again later..Please help

    Hi You need to check your Card payment details Click on your Apple i in itunes. Cheers Brian

  • I tried to buy in app purchase it didn't complete but I lost my money I didn't even get what I bought?

    I tried to buy in app purchase it didn't complete but I lost my money I didn't even get what I bought?

    Contact iTunes
    Apple - Support - iTunes - Contact Us

  • HT5070 trying to buy a tv episode but says purchase can not be completed

    i am trying to buy a tv episode but says purchase can not be completed

    If you are also getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the messase id appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT204053 I forgot my answers to my questions. I am trying to buy an app and it says i need to answer my security questions but i forgot my answers. Can i change them or somehow find out what my answers were?

    Please someone help
    I forgot my answers to my questions. I am trying to buy an app and it says i need to answer my security questions but i forgot my answers. Can i change them or somehow find out what my answers were?

    You'll have to reset them.  Go to https://appleid.apple.com, click on manage your account on the right, sign in, click on Password and Security on the left, look for the link to reset your security questions to the right.  This will send a reset email to your rescue email address.
    If you don't see this link, contact iTunes store support for help: http://www.apple.com/emea/support/itunes/contact.html.

  • So I used to be able to buy in-app purchases but now for some reason it isn't letting me it keeps asking me to come here and I don't understand it

    I have always been able to buy in app purchases, but ever Sence I changed my credit card it tells me to connect with support with iTunes, and It just says ok no other oppition so I tap it then nothing happens, I have enough money to make the big charges but it's just not letting me,

    Contact iTunes like the message said.
    Contact iTunes

  • HT4009 When i click buy in an in app purchase it says i cannot connect to I tunes store. How do i fix it?

    When i click buy in an in app purchase it says i cannot connect to I tunes store. How do i fix it?

    Ollie1998 wrote:
    What do i need to do?
    You need to do exactly what the message is telling you to do. Contact iTunes Store support. Start here.
    https://expresslane.apple.com/GetproductgroupList.action

  • HT4009 I just buy in-app purchases, but I don't receive any ruby.

    I just buy in-app purchases (rubies in Wind Runner Game) 2 times(49.99 $ per time) about 30 min ago, but I don't receive any ruby.

    Go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • My credit has been charge for buy in-app purchase but don't get it

    buy 49.99 in-app purchase ( call of mini : double shot ) but don't get it due to game has a bug ( long loading &can't play)
    after type password . i already sent mail to dev but no response . what should i do ?

    I have and before the Credit card Co. could issue a refund Apple refunded the In-App purchases.  Apple has refunded them every time and then I get an email from someone in India telling me how to restrict In-App purchases.  It's apparent that they cannot/do not read the emails sent to them because I WANTED TO MAKE THE IN-APP PURCHASES.... I want them to download to my device also.... Apple is great at charging you for something and then playing stupid when an issue arises.... they acted as though I'm the only person having this issue.... 45 days and counting and still no resolution...
    Gets old quick telling them I want the in-app purchases, getting a credit & being told to make the purchase again only to have the same thing happen again...
    Isn't there a saying that goes: repeating the same process and expecting a different result is the definition of insanity.....

  • HT4009 Want to buy in-app purchase but doesnt let me?

    I want to buy the extra content (in-app purchase) from rage hd but it says i cant connect to itunes and look for support here? What do i do? I re-installed the app twice , restarted the device , re-logged in to my account , & still didnt work. Help?

    If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • In settings under general and in restrictions I'm trying to disable in app purchases but it is asking for a password but I don't remember setting up a password.  What can I do?

    How many attempts do you get before you have an issue in settings under restrictions while trying to turn off in-app purchases?  It's asking me for a passcode but I don't recall ever having a passcode.

    You need to set a password up before you can go ahead.  It is separate from the one you have on the opening page of you iPad.

  • Trying to buy in-app purchases

    everytime i try to buy an in-app purchase it keeps telling me to contact itunes support but i have no idea why?? all my payment details are correct and it used to work but doesnt anymore. My security code is often not there either even though i put it in each time i need to buy something. i can buy apps just not in-app purchases. Does anyone know how to fix this? :s

    On the apple website that is correct i beleive.... but i have an italian american express and am able to purchase stuff here in the US.
    I mean, i dont think it really matters

  • When I try to make an in-app purchase, it says it cannot complete the transaction.

    So, I downloaded the app Roblox mobile and tried to make an in-app purchase with it, and it worked the first three times, but when I tried a forth time, it said "Please contact Itunes Support to complete this transaction"   I then tried purchasing an app, and I was able, same with songs.   But not with the in-app purchase.  I do not use credit card, but I just got a few Itunes gift cards and I'm using those.  I have redownloaded the app and tried over and over, and even waited a day, but it still doesn't work...   its an Ipod 4th Gen and I just got it a few days ago, and there's only about ten apps on it.  I also got the apple account at the same time.  I sent Itunes support a message, but I'm posting this while waiting for their response.

    rockyboy223 wrote:
    I thought the question was implied.  How do I get this fixed so I can make the in-app purchase?
    By doing exactly what it said to do and what you have alrready done:
    "Please contact Itunes Support to complete this transaction"
    This is an issue with itunes support.  You have done all you can do

  • HT201209 Trying to buy in app purchase. Attempting to use my iTunes credits but won't let me

    I have 30 itune credits. When I try yo purchase anything it directs me to sign into my account and tries to charge my credit card. It does not give me the option on my payment methods to pay with itune credits anywhere.

    Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
    (74403)

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