Trying to buy music
ok i started to make the aacount to buy music but he said i had to do verifition and it never send to my email what do i do
Make sure all your firewall/anti-virus software is up-to-date and allowing iTunes access:
iTunes for Windows: Connection Issues when using Internet Filters, Accelerators , or Firewalls
http://www.info.apple.com/kbnum/n93434
This may help too:
Using MSCONFIG to troubleshoot conflicts in Windows
http://www.info.apple.com/kbnum/n302538
Similar Messages
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Trying to buy music but the question that is provided is not the question that I provided
i have a mac pro iso and i am trying to buy music but i can not because the question they are asking i did not provide i need to get into my security so that i can right them down so i can buy music
Sheila,
That is impossible for us to answer, since you did not say where you are trying to buy music.
If one online music download store is not working for you, try a different one. Here are some suggestions:
iTunes Store
Amazon Digital Music
Google Play Music -
I am trying to buy music and I keep getting an error stating that my Apple ID has been disabled. I reset my password but it still does not work. What can I do?
Crich,
The usual reasons for an Apple ID getting disabled are either unauthorized activity or violations of the Terms & Conditions.
Submit your request to iTunes Customer Service and if appropriate, they will re-enable it. -
Can anyone help me I'm trying to buy music on iTunes and a security question thingy pops up and I didn't even setup a ANSWER about it. I need help on it and I need these music like ASAP! I'm really ****** off about it.
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103232) -
How do i change my security question? I tried to buy music on itunes and it asked for verification i can not answer the security questions correctly...
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
After I updated my iPod it would ask me to answer secuirity questions when I tried to buy music but I never answered the questions in the first place
Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
(95133) -
I am trying to buy music and get a message "your password has been disabled"
Hi: I am trying to buy music from itunes for the first time and it asks me to log in. I get a message that says "password has been disabled, go to itunes support. It accepts the password for me to log in. Anyone has an idea how to get pass this? Thanks.
You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards. -
Error when trying to buy music
Just tonight, when I tried to buy some songs (two different ones), I got the following error "Could not purchase SONG NAME. The requested resource was not found." After awhile of hitting the buy button, both songs eventually purchased, but I had to keep trying. Whats going on here?
I was trying to download a free single tonight, and can't!
When I go to complete the purchase, I am asked for my User ID and Password. I enter both. iTunes cycles like it is going to try to complete the transaction then hits me with this little beauty:
"Your request could not be completed.
Make sure your computer's date is set correctly and that it accepts cookies from the iTunes Music Store. For detailed solutions to resolve this issue, click More Info."
More info takes me here:
http://support.apple.com/kb/TS1459
I'm on a Mac. Not a PC. What gives? I just want the free Them Crooked Vultures track! -
Trying to buy music for de-stressing and getting disastrous results
Hello to someone who can help,
I have been trying to access the iTunes store for quite some time now and I have been met with the screen opening the store and then having this white, blank screen greet me and take over the iTunes store screen and not be able to get any music for buying (even when I use the search bar). I was wondering if anyone had a brilliant theory and solution to this crisis (as all of mine are completely prepoterous). Thank youYes, because you only tried one online music store and then you got all stressed when you encountered a problem.
To de-stress yourself, buy some tracks at another online music download store, such as Amazon.com.
You can buy MP3s from any online source and add them to your iTunes library. -
when trying to purchase music from the itunes store.. a notice comes up saying "could not purchase. an unknown error occurred (11111)."
this has been happening for days and even after i updated my itunes.. please help!Make sure all your firewall/anti-virus software is up-to-date and allowing iTunes access:
iTunes for Windows: Connection Issues when using Internet Filters, Accelerators , or Firewalls
http://www.info.apple.com/kbnum/n93434
This may help too:
Using MSCONFIG to troubleshoot conflicts in Windows
http://www.info.apple.com/kbnum/n302538 -
"Unknown error" (with no error code) appears when trying to buy music on iPhone 4
I am attempting to buy music on the iTunes app on my iPhone 4 and a message appears saying "unknown error." With the options of cancel or retry. There is no error code or anything. I'm not sure how to fix this problem. My iPhone is complete updated.
Try here since error 14 is one of the listed errors:
http://support.apple.com/kb/TS1275
(Update and restore alert messages on iPhone, iPad, and iPod touch) -
Almost about i am trying to buy music,but unable due to forgot my security question
ok, now i want to buy music from itune store it does'nt let me
i want to reset my security quistion and i do'nt know how
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Getting an error -208 when trying to buy music
When trying to listen to music in the music store, purchase music or listen to music that I have previously purchased I am requested to authorize my machine by typing in my username and password. (I have no problem listening to songs that were loaded from CD's.) I am then prompted that I have authorized 1 machine of 5 available. When I have closed this window I recieve the prompt "We could not complete request. Unknown error occurred (-208)."
What should I do?
Thanks for your help.Whart does the message say?
Maybe:
iOS: Troubleshooting FaceTime and iMessage activation
iOS: Troubleshooting Messages -
Getting Error 9812 when trying to buy music from ITunes store
I want to buy one song from the ITunes Store. I am able to access the song, but when I push the "Buy Song' button, it says "Unable to access Itunes store - an unknown error occurred - 9812". I have tried to fix ITunes through the Control Panel - this did not help. I tried switching ethernet cords - this did not help. I am able to access the internet and receive email so I don't understand why I cannot access the store.
I had this problem just recently.
I discovered that the problem was located here: ROOT / Users / Shared -- if you open that and the "adi" folder has a little red minus symbol in its corner, your permissions have somehow been lost. (If you can't see your root directory, open Finder Preferences and, under sidebar, check "Hard disks." That will make your root drive visible.)
If the "adi" folder has the red minus symbol, right-click the folder and select GET INFO.
Sharing & Permissions is probably set to "System: Read & Write | wheel: Read Only | everyone: No Access"
If so, your user account has no permissions, and that means iTunes can't use the folder properly.
To fix this, first unlock the folder using the padlock icon in the bottom-right corner of "get info." You will have to supply your admin password to do this.
Then click the little + sign in the bottom left corner to add a user, and select your user ID from the list of choices. Give yourself Read & Write permissions. (Alternatively, you could change the permissions of "everyone" to Read & Write; others have done that, but I was leery of doing it).
Re-lock the folder when you're done.
Hopefully that will solve it. -
I have a new ipod nano but at the moment I am unable to download music through itunes. I'm so disappointed. I have created an Apple ID, reviewed and inputted all of my data for my account and still get told to 'review account' because my ID has not 'been used with Itunes before. Why is this happening and why don't apple have a more intuative way of dealing with this.
Please help, I am completely frustrated.You'll either have to redeem an iTunes gift card, or create a new ID by following the directions here:
http://support.apple.com/kb/ht2534
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