Trying to buy something on candy crush it told me to create a new account on sandbox ,anyone had this
Hi anyone had this before
The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions.
Similar Messages
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Why can't I make an in app purchase on my ipad. I'm trying to buy something for 49.99 and I have 50.00 on my account from a gift card I just bought.
As RG says, if you're in the US, you haven't allowed for the sales taxes charged by your city and state. You'll need to buy something less expensive, add a credit card, or redeem an additional iTunes card.
Regards. -
My daughter tried cramming her charger inter her ipod touch and bent 3 of the prongs inside the ipodhas anyone had this problemand or know how much it is for apple to fix it?
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following is less. Google for more.
Simple and Affordable iPod Repair Services and parts from iResQ -
Trying to purchase extra life in candy crush but it says purchase cannot be complete. Fixed credit card info but still dosen't work - now what?
I keep getting 'check Internet connection' getting bit sick of it now ;( sorry cant help
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Hi. I am trying to buy lives on candy crush.
This is my daughter's iPad my name address and billing information. The credit card I put ponton work so I just try to change it to my debit card which still doesn't work please help
If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined
For the credit card, is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is and it's being declined then you could check with the card issuer to see if it's them that are declining it, otherwise you can try contacting iTunes support and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management -
I am unable to play games on my 4S. I keep getting this Apple ID has not yet been used in Game Center, I can't even create a new account....nothing I try seems to work.
Try start a game with Game Center feature and create a account this way.
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I have a £50 gift voucher and I tried to buy something with it, but it tells me there was a billing problem with a previous purchase and makes me put in my debit card details. My debit card has no money atm, can't I just pay with my voucher for the things that have a billing problem? I tried to put my voucher code in again but it won't let me do that.
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
i have tried to buy something from app store but it says that i cant buy the song because it says i have to activate the email but im at my home page for my email and i havent recived it. i have an @line email. how do i access this email.
Have you checked your email's spam folder to make sure an email from Apple has not been put in there?
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I am trying to buy something from an in game store but it says your purchase cannot be completed and i would like to know whats wrong. Can it be the game it's self or something else?
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I keep trying to buy something from a game but it keeps saying purchase failed and I know I have money on my card. so any help?
Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
I'm trying to buy something on the App Store but I don't remember my Security questions answers what can I do
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100016) -
I'm trying to buy something on iTunes and it's asking me security question that I have never gave the answer for
If you log into your account via http://appleid.apple.com, and select the Password and Security section on the left-hand side of that page are you able to set them ?
If not, then from http://support.apple.com/kb/HT5665 :
If you have three security questions and a rescue email address, sign in to My Apple ID and select the “Password and Security” tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID password, sign in to My Apple ID and select the “Password and Security” tab to reset your security question.
If you have one security question, but don't remember your Apple ID password, contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
If you can’t reset them via the above instructions (you won't be able to add a rescue email address until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
Hello, I'm Bethany and I'm having trouble with my apple ID I tried to buy something from he app store and they assed me some questions and anyway i have locked my account and don't know how to unlock any help with be very helpful thanks.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Hello, I'm trying to buy something with my credit card and it say's "payment declined" what can I do to resolve this?
Is the card registered to exactly the same name and address as you have on your iTunes account ? If it is and you've checked with your card issuer to see if it's them that are declining it then you can try contacting iTunes support via this page and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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When I tried to buy something iTunes ask me to contact iTunes support
When I tried to buy something iTunes ask me to contact iTunes support?
Click here and ask the iTunes Store staff for assistance.
(113040)
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