Trying to Buy Songs thru iTunes - can't get it done - What's wrong?

I just got my ipod. Did all the signup stuff - downloaded itunes 7.2. Went to the store - found a song - clicked buy song. It takes me to a screen promoting the new version of itunes. I have alrady downloaded that -- 3 times now -- rebooting the computer after each time. My PC confirms - i've installed it -- but i downloaded it again anyway. Anyway - I do go back to the store after each install and click "buy song" again. Same result.
How do i get to the next step. There are no other instructions on that screen.
Is there another place i can buy music?
Any and all help appreciated...

Maybe try downloading and installing the update manually via this website:
http://www.apple.com/itunes/download

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