Trying to cancel membership

Hi, I'm trying to cancel my membership, but keep being led in circles and never to an actual way to contact Adobe. Apparently several other people on this forum have the same question, but the question is never answered. Please tell me how to cancel my membership.

Try calling them.
Adobe Creative Cloud, desktop, and consumer products:
800-585-0774
Monday–Friday
5am–7pm (Pacific Time)
Adobe Creative Cloud for Teams (small and medium business):
800-443-8158
Monday–Friday
5am–5pm (Pacific Time)
Server, enterprise, and developer products:
Adobe Digital Publishing Suite, Acrobat® volume licensing, Creative Suite® volume licensing, and ColdFusion®
888-649-2990
Monday–Friday
6am–5pm (Pacific Time)
Adobe Marketing Cloud products:
877-722-7088
Monday–Friday
7am–4pm (Pacific Time)
Adobe Connect™ and LiveCycle®
800-685-3644
Monday–Friday
8:30am–5pm (Eastern Time)

Similar Messages

Trying to cancel membership the chat doesnt seem to want to chat back

cant seem to chat to anyone on the chat to cancel is there any life any where@

Hi moleskyblue,
I'm here to help! Is it the ExportPDF subscription that you want to cancel? Let me know, and I can take care of it for you.
Best,
Sara

Trying to cancel my membership..need a customer service phone number

trying to cancel my membership..need a customer service phone number

Hi NortherLights56,
Please see the link below to cancel membership:
Cancel your membership or subscription | Creative Cloud
You may see the below mentioned link to contact Customer/Chat support:
http://www.adobe.com/support/download-install/supportinfo/
Let us know if this helps,
Regards
Gurleen Kaur

I am trying to cancel my annual membership, how?

However there doesn't seem to any way to cancel an annual membership online. I tried the chat button but it takes me in a loop, and there's no phone number.

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

I am trying to cancel my membership and I can´t find the cancel botton

I am trying to cancel my membership and I can´t find the cancel botton. Is any other way to cancel it?

Mariajose_2387 if you have an annual membership please contact our support team directly at Contact Customer Care to cancel your membership. You can find additional details on how to cancel a membership at Cancel your membership or subscription | Creative Cloud - http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html.

I am trying to cancel my Adobe SendNow annual membership

I am trying to cancel my Adobe SendNow annual membership

Hallo Sara Forsberg,
Sorry, my English is not perfect.
I would like to Announce subscription because I finished it accidentally.
Creative Cloud Student and Teacher Edition (one year)
Sales order number:
AD005396231EDDE
Von: Sara.Forsberg
Gesendet: Samstag, 20. Dezember 2014 00:27
An: Volker Herd
Betreff: I am trying to cancel my Adobe SendNow annual membership
I am trying to cancel my Adobe SendNow annual membership
created by Sara.Forsberg<https://forums.adobe.com/people/Sara.Forsberg> in Adobe Acrobat.com Services - View the full discussion<https://forums.adobe.com/message/7031550#7031550>

Trying to cancel month to month membership

I am trying to cancel my online membership to Creative Cloud but seem to get the run around and I am not able to get past step 4. I get no option to choose a reason why I want to cancel. I get frustrated, stop trying and give up. So I've paid for Creative Cloud for the last 2 months, even though I don't want it. Where's a phone contact so I can cancel immediately?
Mike

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Trying to cancel my membership but it won't cancel.

Trying to cancel my membership but it is saying I need to contact customer support which I have and I am doing everything they say and it still won't cancel. It is very annoying, I have tried all the links from the other responses and it still will not work .

Adobe contact information - http://helpx.adobe.com/contact.html may help

I'm trying to cancel my membership

Im trying to cancel my membership ASAP help?

Alan,
Here is how:
http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Failing that you may try a chat or phone call on Monday,
Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

Tried to cancel my membership after the second payment, but i cant do it

I tried to cancel my month-to-month membership, but i cant find the 'cancel my membership' button even after following the steps.
PS: I already paid the second payment

Cancel the Cloud http://forums.adobe.com/thread/1439535?tstart=0 may help
or
Adobe contact information - http://helpx.adobe.com/contact.html may help

I'm simply trying to cancel a membership (very frustrating).

I'm simply trying to cancel a membership and getting nothing but a very frustrating process.
I just want to cancel my month-to-month and have followed all the instructions. It is an endless circle.

Have you checked this out?
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

I haven't used my 'free' CC membership over a year but am still being billed? I have tried to cancel it but it makes it out as if I am not charged anything and doesn't let me me cancel...How am I supposed to get out of these payments

I haven't used my 'free' CC membership over a year but am still being billed? I have tried to cancel it but it makes it out as if I am not charged anything and doesn't let me me cancel...How am I supposed to get out of these payments. I have tried to contact adobe but it has been close to impossible.

Hi jacksteger
There are no active subscriptions under the Adobe ID you used to post on the forum.
Please check if you signed up using a different Adobe ID/email address and sign in with these details to see any active plans and get assistance with cancellation via the support page - Cancel your membership or subscription | Creative Cloud
Kind regards
Bev

I am trying to cancel my membership for student and teachers and after following steps arrived here. Please advise how to actually cancel

It should be an easy process to cancel membership but i am not having any success
Any advise would be greatly appreciated:).

Hi there,
I am unable to find any order details with the email address you are signed in forums.
If you could help with the order number, then I can look into it.
You can also contact customer support here - Contact Customer Care
^Ani

Can you please put me in touch with the support for the trial copy of adobe acrobat XI pro which I had tried out on March 15 for 30 days. I have been trying to cancel since the cost is too much and Acrobat Reader is OK for me. I can't find uninstaller.

Can you please put me in touch with the support for the trial copy of adobe acrobat XI pro which I had tried out on March 15 for 30 days. I have been trying to cancel since the cost is too much and Acrobat Reader is OK for me. I can't find uninstaller.
I have had to erase my disk since then with trouble with Apple Store not recognising my machine and the reload from Time Machine has given complications . Can you please cancel my trial and return my Trial money.

If you paid for what you used then it was not a trial.
Look thru the following links and use the chat option if required for your situation:
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
https://forums.adobe.com/thread/1703848
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I am trying to cancel but your Chat is not working

I want to cancel my creative cloud - the deadline is tomorrow to avoid future charges, but the only way to cancel is through your chat and your chat button is not working, though it says agents are available. I've been trying for a couple days now and will be very upset if I can't get through to someone in time!

Which Creative Cloud membership do you want to cancel?
Learn how to cancel your Creative Cloud membership or subscription. http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Trying to cancel membership

Similar Messages

Maybe you are looking for