Trying to cancel skype

I've been trying to cancel my Skype now for a few days. I've tried every avenue and nothing!!! Why is it so hard to cancel? If you know how please email me at [Mod edit: Please do not include personal/private information when making a public post. Thanks!]

Hi Daniela,
Currently there are few users who are having trouble with Skype Premium settings and people at Skype are working on it.
Until it's fixed please get in touch with customer service and they will gladly assist you: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

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Can't cancel Skype premium

Hi,
trying to cancel Skype premium after clicking on:
Change Skype Premium settings
Getting: "
The website cannot display the page"
Thanks,

I have just spend 20 minutes also trying to cancel my Premium subscription. It seems that the site is purposely design to keep this from a happening. Fortunately I canceled my credit card (for another reason) so I guess Skype will not be tyring to track me down as a owing them.
Also, has anyone noticed there is not way to submit a question if it does not fit into one of the pre-define categories...funny I could not find a category for "how do I get out of this Roach Hotel"

I tried to purchase Skype credit; I have been bloc...

I triedmany times to purchase Sky credit. But I get themessage that I have been blocked. Contact help line.
I do not see any help line as such.
The reason I think I was blocked that earlier this year there was a free offer for one month forClick to call. I signed for that and gave my credit card details. I then went toIndia and I tried to make skype phone call but I could never connect any number in India or to UK where I reside.
Because the monthly payment of nearly ten ponds would statrt from thenext month, I cancelled the standing order payment ( earlier month was free offer like any one can get even now ).Just because I cancelled the standing order, I can not buy a credit now. I offered to pay up any thing If I owe any money but I do not get any response.
I get warning mail every day from Skype that I should renew my subscription. But I can not renew my subscription because I have been blocked ! It is a chicken and egg situation, which occurs first. Can any one suggest how I can purchase Sky credit?
Thanks.
This post was transferred from its previous location to create its own new topic here; its subject and/or title has been edited to differentiate the post from other inquiries and to reflect the post's content. A link to this post appears where the post was originally added.

smarajitr wrote:
Can any one suggest how I can purchase Sky credit?
Hello
Your account is blocked. Unless and until it is unblocked you can't make any calls or purchases.
please contact Skype customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Unable to Cancel Skype Premium Subscrption

Hi, I am unable to cancel Skype Premium subscription. When I go to Group Video->Change Subscription Settings-> It returns page cannot be displayed page. I tried it 3 different systems, but same message. Please help. Regards.

Hi,
Due to technical difficulties some users are not able to cancel Skype Premium, in such cases please contact customer service and they will help you resolve it: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

How do you cancel skype premium????

The process to cancel skype premium does not seem to work. I have tried it online, on a Mac and on a Windows computer. When you go to group video and click the "change my account settings" link, it says I don't have an internet connection. How do you think I was on the page to be able to even click the button? I find it interesting that you can sign up for it very easily but cancelling does not work. I also find it interesting that there is apparently no way to contact anyone at skype to report this as a problem or cancel it. HOW DO I CANCEL SKYPE PREMIUM?????

maharoberts wrote:
HOW DO I CANCEL SKYPE PREMIUM?????
Please file with Customer Support who will do it for you.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Trying to cancel subscription...

Want to create a new skype ID. Before that, I'm trying to cancel my existing skype premium subscription, 'release' the online phone number and remove the associated credit card information (and willing to let go of any remaining credit). Was able to cancel the subscription but there is no option to remove/release online phone number. And when I try to remove the credit card, it says I must cancel subscription first (which I did already). UGGGHHHH.
Any help would be appreciated.

Hi,
Online Number can be released only through refund or number expiration and even then it will still be linked to Skype account for 90 days.
If you have just recently purchased your number then you might be eligible for a refund and customer service can help with that:
https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Cancel Skype Pro monthly subscription

I have been trying to cancel my Skype Pro monthly subscription for months but continue to get charged for it. The 'cancel your subscription' link in the 'We've delivered your order' email fails. I DO NOT WANT A SKYPE PRO SUBSCRIPTION!!!
Please cancel it!
gregkeers

Same with me. Skype Pro monthly subscription does not stop after I emailed to Skype support several weeks ago. They simply ignored me.

Cancel skype number

Hi, I'm trying to cancel my skype number. It will expire next month and I don't want to be charged for another year as I don't use it anymore. I followed the steps to cancel until the page "Are you sure you want to cancel your number? and click Yes but I don't seem to have any confirmation message that it's been done. Has it been cancelled?

Hi, Sqrly, Skype is aware of existing website issues. Temporarily enabling scripts, pop-up dialog boxes, and disabling plug-ins which could prohibit pop-ups may help get past website problems. (Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service )
If you still experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented.
Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Last and not least, when you reach the last step of the process, remember to click on the "Start Chat" link when you are provided the choice of visiting the Community or starting an instant message chat with a customer service agent.
Regards,
Elaine

1) Cannot cancel SKYPE Pro 2) Must I have skype pr...

I am being debited SKYPE PRO each month. I select CANCEL on my account page but it remains active, adding that payment will be debited again in 1 month
I purchased a SKYPE LAND LINE Number - I want confirmation that if I cancel SKYPE PRO then voicemail for my SKYPE LAND LINE number still works. Can anyone please advise
I cannot find confirmation of this on the SKYPE Web site nor contact email address to raise this issue or question re why billing continues Thanks

I have the same issue as many other people: I have tried like many others to cancel "Skype Pro" without success. I´m getting billed $3 each month for something I've been trying to cancel for over a year. I have followed all instructions to cancel although in the last step in Skype Pro settings it says "Are you sure you want to cancel your subsciption ? when I click on "Yes, cancel my subscription", it takes me back to the page where it says that my subscription is active. There is no confirmation that the Skype Pro subscription has been cancelled. In addition to that, I'm being charged twice a month for it, every two weeks!

Can you please put me in touch with the support for the trial copy of adobe acrobat XI pro which I had tried out on March 15 for 30 days. I have been trying to cancel since the cost is too much and Acrobat Reader is OK for me. I can't find uninstaller.

Can you please put me in touch with the support for the trial copy of adobe acrobat XI pro which I had tried out on March 15 for 30 days. I have been trying to cancel since the cost is too much and Acrobat Reader is OK for me. I can't find uninstaller.
I have had to erase my disk since then with trouble with Apple Store not recognising my machine and the reload from Time Machine has given complications . Can you please cancel my trial and return my Trial money.

If you paid for what you used then it was not a trial.
Look thru the following links and use the chat option if required for your situation:
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
https://forums.adobe.com/thread/1703848
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

I want to but cannot cancel Skype Premium

I have waded through the maze of screens telling me how to cancel Skype premium.
I cannot delete my payment method as Skype Premium has to be cancelled first.
I cannot go into subscription settings as there is no settings option as described in the how to.
I cannot open chat support, no matter how many browsers I try.
I do not use premium, I do not want it and I find it quite ludicrous that there is no simple way to cancel it or contact support.
I see all the other topics saying the same thing but no solution.
Please can someone help! I don't care about a refind. i just don't want to be debited for yet another year for somehting that I don't use and that I now read has no purpose as the only feature which was desirable is now free.

I am in the exact same situation. I have spent a lot of time on a loop of links that bring me back to the same useless pages. All I want to do is cancel my Skype Premium before it charges me again. You posted over a month ago and I see no one has offered you a solution. Is there no way to contact a customer service rep to deal with this?

Trying to install SKYPE please help.

I am trying to get skype on my BB STORM, I have looked high and low and understand that the wireless co. doesn't support or want these apps cause they loose out.
I have tried ISKOOT and looked for and found a skype prgm it's a .JAD file, that said it was for the storm but when I try and use the desktop mgr it says not supported, maybe I have the wrong one or just trying to install it wrong.
Thanks for any help.
I need this to make cheaper calls to my brother in law over in england.
what would be cool is an app for remote desktop, like remote assistance. where you could access your home pc and controll it like you were sitting at it. One day.............................

RealPlayer SP for Mac from:
http://www.real.com/realplayer/mac
(Make sure you get the right version. I use version 12.0.0)
You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS. Note that version 10,1,102,64 is the last version available to PPC Mac users*. The latest version,10.3.183.23 or later, is for Intel Macs only running Tiger or Leopard, as Adobe no longer support the PPC platform. Version 11.4.402.265 is for Snow Leopard onwards.
* Unhelpfully, if you want the last version for PPC Macs, you need to go here: http://kb2.adobe.com/cps/142/tn_14266.html and scroll down to 'Archived Versions/Older Archives'. Flash Player 10.1.102.64 is the one you download. More information here: http://kb2.adobe.com/cps/838/cpsid_83808.html
You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
http://kb2.adobe.com/cps/909/cpsid_90906.html
and also that you follow the instructions closely, such as closing ALL applications first before installing. You must also carry out a permission repair after installing anything from Adobe.
(If you are running a PPC Mac with Flash Player 10.1.102.64 and are having problems with watching videos on FaceBook or other sites, contributor Texas Mac Man suggests the following solution which fools the site into thinking that you are running the latest version:)
Download this http://www.steelbin.com/FPforFBPPC.zip to your desktop, unzip it, and replace the current Flash Player plug-in which is in your main/Library/Internet Plug-Ins folder, (not the user Library). Save the old one just in case this one doesn't work.
Google Chrome is not compatible with a PPC Mac, it only runs on an Intel mac. No geat loss IMO!

I am trying to cancell a mag subscription (AWW) in the app store but can't find where to do it. I've been round

Hi I'm new to this so hope I'm doing it right. I've been trying to cancell a subscription to a magazine from the AppStore but can't seem to find any email address to contact them. I can't even find my account. I've been billed thru iTunes, but can't find contact details for them either. I thought that I had cancelled it at one address but was billed for the next issue today so obviously I got that wrong. I'm in Australia, if that makes a difference. Can anyone out there help me with this please? I'm using an ipad3 and a Mac pro. Thanks.

If it's an auto-renewing subscription then there is info on turning them off on this page : http://support.apple.com/kb/HT4098

Error when trying to Cancel an invoice document via MR8M Transaction

Greetings Everyone,
l am having an issue when trying to cancel an invoice document via MR8M transaction. It gives me the following error message;
SYSTEM ERROR: error in routine MRM_DRSEG_CR_CREATE
Message no.M8008
Procedure:
Contact your system administrator.
This invoice was related to a check payment. The check has been voided already and there is no clearing document for the accounting document. So, the item remains open. However when l try to reverse, it display the error message above.
Thanks in advance

read notes 449277 and 750455, your solution is probably there.

I am trying to download skype, but it asks to agree to the terms of service. So I go to my email and check the terms fo service, but I don't know where the "agree" button is. Can someone please help me?

I am trying to download Skype to my ipod (my friend gave me his old ipod touch, which is about 1-2 years old, according to the year 2014) And when I tried to install it, it said that I have to agree to the terms of use. So I go onto my computer and review the terms of use there on my email. I could NOT find the "agree" button. Please, can someone help me?

The button would be on your iPod version of Skype, not the computer version. They are not the same.

Trying to cancel skype

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