Trying to change computers, says I have reached activation limit

I'm tying to reinstall Creative Suite CS5 on new computer, but it says I have too many installs. I have deactivated one install, it is definitely deactivated, but the activation window on the new laptop still says I have reached the activation limit.  How do I get Adobe to fix this? DN

Getting the link to the chat screen is a pain.  You have to ask the right question in the "we need a few details" process.  Choose the option mentioning serial numbers, if you get to that point, and the chat link appears.  My sequence was Creative Suite; Downloading, installing and setting up; Serial numbers and redemption codes (you can edit whatever you entered) then click the "Still need help" link.  That sequence gives me both the forum link and the chatline link. It seems other sequences only give the forum link, which is frustrating.  (I can understand why Adobe does it this way, to avoid very simple questions that the forum is the most efficient way to find the answer.)

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  • HT1420 every time i am trying to authorize my computers it reply that i have reached the limit (5) and i cant deauthorize, please your support i have 2 apple iphones.

    please need to authorize my computer as every time i am trying to authorize my computers it reply that i have reached the limit (5) and i cant deauthorize, please your support i have 2 apple iphones (4G + 3GS).

    iTunes Store: About authorization and deauthorization - http://support.apple.com/kb/HT1420 - and another helpful post: https://discussions.apple.com/message/17828050
    About deauthorizing specific computers - https://discussions.apple.com/thread/3809988 - Only, if you have physical access to the computer, otherwise you have to deauthorize all computers. De-authorize all computers button does not appear until you actually have 5 authorized and you can only do this once a year.
    iTunes Store: Associating a device or computer to your Apple ID - http://support.apple.com/kb/HT4627 - "Your Apple ID can have up to 10 devices and computers (combined) associated with it. Each computer must also be authorized using the same Apple ID. Once a device or computer is associated with your Apple ID, you cannot associate that device or computer with another Apple ID for 90 days." - Additionally instructions for "Removing an associated device or computer from an Apple ID"

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    I am trying to back up my Iphone 4s, and this is my 5th laptop that I have owned since the first generation of Ipnone came out. it looks like that I have reached the max registrations, what should I do?

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  • My main pc died. How do I get my complete library on the replacement pc.  Apple says I have authorized the limit of five. I only recall doing so on the dead pc and an IPAD.  My IPAD suggests that I am on the cloud but I don't recall setting that up.

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    I can take the hard drive out of the dead computer and fix so that I can restore from an up to date library.  I have never done this before and am scared I might erase my best option.  I also have a major portion of my library on a NANO which replaced the dead IPOD which maybe can be used to restore the replacement PC.
    I don't recall setting up Icloud and vaguely recall backing up to itunes but can't confirm that my library is completely backed up.  Itunes tells me that my Ipad and a PC are authorized for Icloud but I don't recall setting that up.  I can assume that the PC that is Icloud authorized is the one that died.  If I have to deauthorize all, will I errase my library?  If not will I have to restore my nano and Ipad and the replacement PC? How can I confirm that my library is backed up/in the cloud?
    My Ipad shows cloud icons along whith what appears to be my library.
    Given this info, what is my best option to restore my complete former Itunes library to my PC. 
    Thank
    DRC16

    Many thanks lllaass,
    The Touch Copy third party software for PC's is the way to go it seems and although the demo is free, if you have over 100 songs then it costs £15 to buy the software which seems not a lot to pay for peace of mind. and restoring your iTunes library back to how it was.
    Cheers
    http://www.wideanglesoftware.com/touchcopy/index.php?gclid=CODH8dK46bsCFUbKtAod8 VcAQg

  • I have create many free acounts for apple I have reached the limit of creating free acounts how can I delete that free acounts which I have made?

    I have create many free acounts for apple I have reached the limit of creating free acounts how can I delete that free acounts which I have made?

    iOS devices can only create 3 free iCloud accounts, Get a new iOS device
    why would you need more than 3 iCloud accounts for 1 device o.O

  • I cannot connect my iPhone 4S to my home wifi. When trying to connect it says I have the wrong password, but I can connect my MacBook to the same network with the same password. I have tried to restart my router, reset my network settings, fail!

    Hello, I am having some major troubles connecting my iPhone 4S to my home wifi. When I try to connect on my phone, it says I have an incorrect password. That's not possible because I can connect my MacBook to the same network with the same password. I have reset my network settings on my phone, reset my router, called apple support, triple checked I was trying it in correctly, I have no clue what's going on.
    The only thing different is I just moved, but I have the same router/phone/internet provider.
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    The other options are: WEP , WPA-PSK[TKIP] , WPA2-PSK [AES] , WPA/WPA2 Enterprise.
    My troubleshooting and understanding of all this is pretty limited, my applecare service did not help, please can anyone help me?
    Thanks!

    If the issue happened after an update, you may want to go into an Apple Store. Be sure to let them know exactly what's wrong with the device.

  • Why won't my region dvd code change it says I have 3 more changes allowed will not let me move to another region numberOSx 10.95 macbook

    Tried to change the region code for my dvd , it gives me the option to do it but, won't let me move the number
    . Still have 3 changes allowed.

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  • Family of 4 has 2 computers and 3 ipods - exceeding activation limit

    Ok, so here's a question that has been bugging me since a while, but is bound to become a real problem for buying more apple devices soon.
    iTunes, with its current 5 device activation limit is not compatible anymore with the average family, that all likes to use and buy stuff from apple and itunes.
    Here's our situation:
    We've got one macbook, one pc and 3 ipods. So we've hit the 5 device limit.
    Now we've seen this new ipad come along and would really like to buy it, but we won't be able to use itunes on it to let it play our previously purchased songs.
    Next, I'm probably buying an iphone, which is going to make the problem even worse.
    So, I haven't found anything through browsing the web as to how apple wants to address situations like these, and I dare a guess that I am not the only one living in a family of 4, that are bound to exceed the 5 device limit.
    You thoughts?
    Cheers,
    Frank
    Message was edited by: fbde
    Message was edited by: fbde

    fbde wrote:
    Thanks, I didn't know that.
    So what category is the ipad going count for? A computer or an iPod (type of device)?
    As roaminggnome pointed out, none of us know the answer. However, I can tell you that an Apple TV doesn't count toward the 5 authorizations. It appears, at this time, that only computers count as computers.

  • Trying to change computers for my ipod please help!!!!!

    my question is this. I bought a new notebook ,and I downloaded the itunes software. I can not access any of my old play lists that were on my other computer. How can I get those on this computer. Any help would really be appreciated. Thank you in advance..

    there is a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows posted in this thread: MacMuse - iPod to iTunes
    If you prefer something more automated then there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod, this is just a selection. Have a look at the web pages and documentation for these, they are generally quite straightforward. You can read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
    YamiPod Mac and Windows Versions
    iGadget Windows Only
    iPodCopy Mac and Windows Versions
    iPod Access Mac and Windows Versions
    PodUtil Mac and Windows Versions
    iPodCopy Mac and Windows Versions
    PodPlayer Windows Only
    CopyPod Windows Only
    The transfer of purchased content to authorised computers has been introduced with iTunes 7, look under under File>"Transfer Purchases from iPod". A paragraph on it has been added to this article: How to use your iPod to move your music to a new computer
    If your iPod is set to update automatically take care when connecting to your new computer and an empty iTunes. You will get a message that your iPod is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button. Don't uncheck Sync Music it will be unchecked by default when you choose the manual setting: Managing content manually on iPod
    Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync again.

  • Trying to change computers!

    I recently got a new labtop and now I was to transfer my iPod touch from my old computer to my new labtop but it won't let me. I have only authorized 3 computers so that should still be fine but it won't transfer my songs or apps from my iPod to the labtop! I tried deauthorizing my audible account on the old computer but it kept telling me my account or password was wrong but I made sure I was typing it in right...any help?!??!

    Choose Authorize Computer or Deauthorize Computer from the Store menu as needed, and use the Transfer Purchases command. Unless you've purchased any audiobooks from the iTunes Store, you don't have an Audible account.
    (46686)

  • My PC OS rebuilt several times due to malware. Apple says I have reached 5 PC limit for itunes. Makes me furious at APPLe. How do I just get to my music which an rebuilding again?

    It is the same 2008 HP PC..the OS has been rebuilt several times because of malware.I know to back up my music but I must still replace track by track. The new Itunes makes a grave error by not allowing folders/albums to be loaded anymore. Anyway, I want Apple to stop this 5 pc limit as it is one PC with new OS. What do I do to get Apple to stop this nonsense? Why can't I load my albums entire content? Thanks in advance.

    Apple are the least of your problems and they will reset your computer count without issue.
    As for you Windows Malware issues they ARE a consern and you are likely carrying out security and risky Internet usage.
    Open iTunes.
    Select the iTunes Store
    Sign into your iTunes Account.
    Click on your account name and choose account
    In separate window that appears
    Enter your account password again
    The iTunes browsers window now shows all your account details
    Click on button next to authorized computer count to deauthorize ALL computers.You can do this annually.
    You can also get Apple to reset all your computers at any time by visiting this link.
    It usually takes 24 hours for Apple to carry out your request.
    http://www.apple.com/mx/support/itunes/
    Next I strongly recommend you stop loading Windows IE tool bars and be very careful what you do when visiting social network sites.
    Disable Java and Flash.
    And never use Torrents to download illegal films/music/games or unsigned software.
    Have a nice day .

  • Photoshop Elements 10 says I have already activated it on too many computers.

    I just bought Photoshop Elements 10 at Walmart I have only installed it on ONE computer and thats all. Does anyone know how to fix this? I had a open case a while back but I got busy and it was automatically closed
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    For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to resolve the issue you have described.

  • Error Message saying could not reach activation server. Please Help.

    Hello Everybody. I have an Ipad Mini And when I go to update ios 7 I have to reset my settings. I ruined my ipad by doing this and now I am seing something saying that ipad could not be activated because it couldn't reach the activation server. Please somebody help save my poor little Ipad .  Can anybody help me save my little ipad as I don't know much about computers or tablets. Without an Ipad I don't know what to do? Does anybody have the same problem? Or am I the only one has this problem. Thanks From Nathan Knox.

    If you'll check other threads you'll see that a lot of us having update/activation problems.
    This is mostly a matter of waiting (and trying) to get connected to an Apple server.
    Patience!

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