Trying to change email but it wont let me because ...

i want to try and change the primary email address being an other email as i dont use that one much but when i want to save it is asks for password and i know my password but it wont work.
is it the password used to log in?
because i tried several times even changed password afterwards and it still didnt work.
please help me!
thanks in advance!

Sullbag,
The only way to clean out the remaining balance is to contact iTunes Customer Service:  http://www.apple.com/support/itunes/contact/
Once the balance is zeroed out, you will be able to switch country.

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