Trying to change the date my credit card is charged for my creative cloud

trying to change the date my credit card is charged for my creative cloud

You would have to contact Adobe Support directly to see if that is possible.  It might require cancelling and opening the account on the desired date.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

Similar Messages

  • HT5622 I made an in app purchase and the payment did not go through due to lack of funds. Now I am trying to change the payment option (credit card) but it is not accepting it.  Please help! thanks in advance.

    I made an in app purchase and the payment did not go through due to lack of funds. Now I am trying to change the payment option (credit card) but it is not accepting it. 
    Please help! thanks in advance.

    I am desperate right now. I'm not sure if I got myself into some real trouble since I got the in-app and it works fine, but the purchase did not show up. It usually asks ms if I want to pay 2.99 and I would press "yes," but this time it did not ask and I feel like I got this app without paying for it. please any advice!?

  • I am trying to change the date on an imported home video clip. I entered 9/7/2012 and got 6/9/0339! I checked modify original file, but it is not working. Any ideas?

    I am trying to change the date on an imported home video clip. I entered 9/7/2012 and got 6/9/0339! I checked modify original file, but it is not working. Any ideas?

    Are you using the Adjust Date and Time option or the Batch Change option?  If it's the former try the latter.  If you get the same results  launch iPhoto with the Option key held down and create a new, test library.  Import  the same video file and check to see if the same problem persists.
    OT

  • HT3702 My credit card was charged for two purchases in the amount of 14.95 each. I did not authorize these purchases. The purchase dates were 12/24 and 12/25.

    My credit card was charged for two purchases in the amount of 14.95 each. I did not authorize these purchases. The purchase dates were 12/24 and 12/25.

    Contact Apple at:
    https://expresslane.apple.com/
    Have you downloaded any apps on an iPad/iPhone for kids? If so you may have in-app purchases enabled for free games or similar, and they've racked up charges for you.

  • IPhoto is appearing as free on MAC store and it is also featured as one of the top 10 free apps, when i downloaded it, my credit card got charged for 790 rupees. I am using the latest OSX Maverick

    iPhoto is appearing as free on MAC store and it is also featured as one of the top 10 free apps, when i downloaded it, my credit card got charged for 790 rupees. I am using the latest OSX Maverick.

    And yet to download the app you clicked on a button that told you that the app would be 790 rupees for you.
    The iLife apps and the iWork apps are only free when you qualify to get them free. And when you get them free the buy button to download them says free. When the buy button has a price on it, that is how much you will pay for the app.

  • HT1918 Why is my credit card being charged for Apps when my daughter has an iTunes card?

    Why is my credit card getting charged for my daughter's apps for her iPod when she has $8 on an iTunes card left to use?

    Login to the account on iTunes and under payment info, select none for the credit card. iTunes is supposed to use gift cards and store credit over credit cards but it doesn't.

  • TS2753 Has your debit/credit card been charged for unauthorized APPLE Itunes purchased? How do you find out who used it?

    Has your debit/credit card been charged for unauthorized APPLE Itunes purchases?  How do you find out who used it?

    Max OSX 10.6.8, iTunes 11.1
    I had a similar problem: I wanted to synch my playlist to my iphone. I like to have my playlist sorted by genre. But under each genre, albums are not sorted by the track numbers. This is a problem, especially when I am listening to club mixes when the DJ smoothly transitions from 1 track sequentially to the next one. Under the properties of each audio file, the Track Numbers and Disc Numbers are already there.
    My perfect solution was to turn On Sorting - Sort Album under View>Show View Options. Then, select all the songs in that album (Shift click, Cmd click, etc) , and Edit multiple item information (Cmd I). You will see Info-Video-Sorting-Options buttons. Click on Sorting. Then, under Sort Album, Enter the name of the album. Then OK.
    You should now have the playlist sorted by Genre, then each album individually sorted by track numbers. On your playlist you should see, if you scroll right, the column added called "Sort Album".
    Hope this helps.

  • I have a balance of 0.95c on my apple id (from gift card) but now i moved, and i want change the country and credit card. How can i do that?

    I have a balance of 0.95c on my apple id (from gift card) but now i moved and i want to change the country and add credit card. Every time i tried to change the info it says that i need to spend the existing balance. What should i do?

    Click here and ask the iTunes Store staff to zero your account balance.
    (92880)

  • System preferences freezes when trying to change the date

    Hey guys,
    I've got a MacBook Pro running OSX 10.4.1. I'm having a problem with trying to change the time/date settings. Either going through the system preferences window or accessing it through clicking the clock in the top right and then 'open date & time', I get the spinning wheel and System Preferences crashes. Any ideas why?
    Regards,
    Phil

    You are probably running 10.4.10 in as much as the MacBook pro's came out well after 10.4.1 was released. In any case try deleting the file com.apple.systempreferences.plist in your user/library/preferences folder.

  • Trying to change the data source for a Crystal Report.

    <p>The method below represents my best attempt to programatically change the data source of a Crystal Report. The goal is to have a routine that will update the data source for reports after they have been distributed to production servers. So far I have not been successful in saving the report back to the CMS. No exceptions are thrown, but when I view the Database Configuration of the report in the CMC nothing has changed.
    </p>
    <p>
    Am I missing a step, or is there another way to accomplish this?
    </p>
    <p>
    Thank you.
    </p>
    <hr />
    <pre>
    private void test(String reportName)
       throws SDKException, ReportSDKException, java.io.IOException
       IInfoObjects newInfoObjects;
       IInfoObject reportObj;
       ReportClientDocument clientDoc = new ReportClientDocument();
       DatabaseController dc;
       PropertyBag pBag;
       PropertyBag logonProps;
       ConnectionInfo newConInfo;
       ConnectionInfo oldConInfo;
       ConnectionInfos conInfos;
       int connOptions = DBOptions._ignoreCurrentTableQualifiers + DBOptions._doNotVerifyDB; //0;
       Fields connFields = null;
       String queryStr = "Select * From CI_INFOOBJECTS " +
          "Where SI_NAME='wfr.rpt' AND SI_KIND='CrystalReport' AND SI_INSTANCE=0";
       newInfoObjects = getCms().executeQuery(queryStr);
       if(newInfoObjects.size() > 0)
          reportObj = (IInfoObject)newInfoObjects.get(0);
          try
             clientDoc = getCms().getReportAppFactory().openDocument(
                reportObj
                , OpenReportOptions._refreshRepositoryObjects
                , java.util.Locale.US);
             dc = clientDoc.getDatabaseController();
             conInfos = dc.getConnectionInfos(null);
             for(int i = 0; i < conInfos.size(); ++i)
                oldConInfo = (ConnectionInfo)conInfos.getConnectionInfo(i);
                newConInfo = (ConnectionInfo)oldConInfo.clone(true);
                pBag = newConInfo.getAttributes();
                pBag.putStringValue("QE_ServerDescription", "alio");
                logonProps = new PropertyBag();
                logonProps.putStringValue("Trusted_Connection", "false");
                logonProps.putStringValue("Server", "alio");
                pBag.put("QE_LogonProperties", logonProps);
                newConInfo.setUserName("admin");
                newConInfo.setPassword("password");
                dc.replaceConnection(
                   oldConInfo
                   , newConInfo
                   , connFields
                   , connOptions);
          catch(ReportSDKServerException Ex)
             String msg = "A server error occured while processing the " + reportObj.getKind()
                + " object, " + reportObj.getTitle() + " (" + reportObj.getCUID() + "), from the CMS.";
             Utility.errorOut(msg, Ex);
          catch(Exception Ex)
             String msg = "An error occured while processing the " + reportObj.getKind()
                + " object, " + reportObj.getTitle() + " (" + reportObj.getCUID() + "), from the CMS.";
             Utility.errorOut(msg, Ex);
          finally
             clientDoc.save();
             getCms().commitToInfoStore(newInfoObjects);
             clientDoc.close();
    </pre>
    Edited by: Mark Young on Sep 10, 2009 2:16 PM

    <style type="text/css">
    /<![CDATA[/
        body
            font-size: 1.125em;
              font-family: helvetica,arial,"sans-serif";
          .code{font-family: "courier new",courier,mono,monospace}
          .bi{font-style: italic; font-weight: bold;}
    /]]>/
    </style>
    <p>Justin,</p>
    <p>
    Thank you for the reply. Time constraints have not allowed me to post back to this tread
    till now. I will try your suggestion. My assumption is that <i>Save the report back to the
    info store</i> refers to <span class="code">IInfoStore.commit(IInfoObjects)</span>.
    </p>
    <p>
    I'm afraid that I do not understand why I don't want to change the report client document,
    or why <i>successfully exporting the report with the new login/password</i> is not what I
    want to do. Any explanation on that statement would be appreciated.
    </p>
    <p>
    I did find a way to accomplish my goal. It involved adding the SSOKEY property to the
    logon property bag. Below you'll see my revised code which modifies the report logon and
    server. I have no idea what
    this does, and SAP support has not been able to tell me why it works. However, what I
    discovered is that if I changed the report option, <b>Database Configuration -> When
    viewing report:</b>, in the CMS to <span class="bi">Use same database logon as when report
    is run</span> from <span class="bi">Prompt the user for database logon</span>, then the
    SSOKEY property had been added to the logon property bag having an empty string as its
    value. This allowed me to successfullyupdate and save the modified logon back to the CMS.
    </p>
    <p>
    So I took a chance and added code to always add the SSOKEY property with an empty string
    as its value, and I could then successfully modify and save the report's logon info
    and server. Again, I don't know what this means, but it has worked so far. If anyone has
    some insight or comments, either are welcome. Thank you in advance.
    </p>
    <br />
    <hr />
    <pre>
    private void changeDataSourceOfAWFCrystalReports()
       throws SDKException, ReportSDKException, java.io.IOException
       IInfoObjects newInfoObjects = null;
       IInfoObject reportObj = null;
       IReport curReport = null;
       ReportClientDocument clientDoc = new ReportClientDocument();
       DatabaseController dbController;
       PropertyBag pBag;
       PropertyBag logonProps;
       ConnectionInfo newConInfo;
       ConnectionInfo oldConInfo;
       ConnectionInfos conInfos;
       int connOptions = DBOptions._ignoreCurrentTableQualifiers + DBOptions._doNotVerifyDB;
       Fields connFields = null;
       String outputStr;
       int numOfReports;
       int numOfQueryPages;
       double progressIncrementPerPage = 30;
       int progressIncrementPerReport = 0;
       // Path query to reports is in a .properties file.
       String queryStr = getAppSettingsFile().getWscAwfCrystalReportPathQuery();
       try
          // Executes IInfoStore.getPageingQuery() and generates a list of queries.
          getCms().setPathQueryQueries(queryStr, 100);
          numOfQueryPages = 0;
          // Gets a List&lt;String&gt; of the IPageResult returned from IInfoStore.getPageingQuery().
          if(getCms().getPathQueryQueries() != null)
             numOfQueryPages = getCms().getPathQueryQueries().size();
          if(numOfQueryPages &gt; 0)
             // Use 30% of progress bar for the following loop.
             progressIncrementPerPage = Math.floor(30.0/(double)numOfQueryPages);
          for(int queryPageIndex = 0; queryPageIndex &lt; numOfQueryPages; ++queryPageIndex)
             // Gets the IInfoObjects returned from the current page query
             newInfoObjects = getCms().getPathQueryResultSetPage(queryPageIndex);
             numOfReports = newInfoObjects.size();
             if(newInfoObjects != null && numOfReports &gt; 0)
                progressIncrementPerReport =
                   Math.round((float)Math.floor(progressIncrementPerPage/(double)numOfReports));
                for(int reportIndex = 0; reportIndex &lt; numOfReports; ++reportIndex)
                   reportObj = (IInfoObject)newInfoObjects.get(reportIndex);
                   curReport = (IReport)reportObj;
                   clientDoc = getCms().getReportAppFactory().openDocument(
                      reportObj
                      , OpenReportOptions._refreshRepositoryObjects
                      , java.util.Locale.US);
                   dbController = clientDoc.getDatabaseController();
                   conInfos = dbController.getConnectionInfos(null);
                   for(int conInfosIndex = 0; conInfosIndex &lt; conInfos.size(); ++conInfosIndex)
                      oldConInfo = (ConnectionInfo)conInfos.getConnectionInfo(conInfosIndex);
                      newConInfo = (ConnectionInfo)oldConInfo.clone(true);
                      pBag = newConInfo.getAttributes();
                      pBag.putStringValue(
                         "QE_ServerDescription"
                         ,getConfigFile().getDBDataSourceConnections());
                      logonProps = new PropertyBag();
                      logonProps.putStringValue("Trusted_Connection", "false");
                      <b>logonProps.putStringValue("SSOKEY", "");</b>
                      logonProps.putStringValue(
                         "Server"
                         ,getConfigFile().getDBDataSourceConnections());
                      pBag.put("QE_LogonProperties", logonProps);
                      newConInfo.setUserName(getConfigFile().getUNVConnectionUserName());
                      newConInfo.setPassword(getConfigFile().getUNVConnectionPasswordDecrypted());
                      dbController.replaceConnection(
                         oldConInfo
                         , newConInfo
                         , connFields
                         , connOptions);
                      newConInfo = (ConnectionInfo)conInfos.getConnectionInfo(conInfosIndex);
                   } // end for on conInfosIndex
                   clientDoc.save();
                } // end for on reportIndex
             } // end if on newInfoObjects
          } // end for on queryPageIndex
       } // end try
       catch(ReportSDKServerException Ex)
          // handle...
       catch(Exception Ex)
          // handle...
       finally
          getCms().commitToInfoStore(newInfoObjects);
          if(clientDoc != null)
             clientDoc.close();
    </pre>

  • How to change the date and time during OVM installation for Fusion Apps

    Hi,
    The customer is using Fusion Instance which is a V1 (Build 19) OVM installation shipped by Oracle with Demo Data (including seeded user IDs and roles) in it.
    Now they have issue with Date format for the application on the screens is showing MM/DD/YYYY where as it should be (Singapore) Standard is DD/MM/YYYY.
    Q/A: How to change the date/time in OVM image
    Refer SR : 3-5640792461
    Regards
    Ganesh Ananthapadmanaban

    Not a problem. There are a number of other system and network setup commands that you might find useful at some time. From within the Remote Desktop Admin in the Send Unix Command window type:
    networksetup -help
    systemsetup -help
    That will give you lists of the commands, including the one I posted above, with their basic syntax. They're handy to know.
    Cheers.

  • How can I change the Country and Credit card Apple ID without loose the app installed ?

    Hi, I move from Brazil to Qatar and keep using my account at Brazil since I have a credit card there and the old address.
    Today Ireceived a message when I was updating my app at my iPad that I should change my payment method that was rejected (???), I try to update and keep the same message... So now maybe better to use address and card from Qatar.
    I could not understand how can I change the country and shop since everything at the address is linked to Brazil.
    Also I'm afraid to lose the installed app...
    Please, a step by step will help a lot, I have a very low computer experience ...

    You won't lose apps that are installed.   You will lose the ability to update them
    Business with the App stores is restricted to those stores in your formal country of residence (your billing address) and a bank supported credit card from that same country.   You can buy and update apps with those details only in that country.
    If you have established residences and bank supported accounts in other countries you can also use those.   You can buy and update apps in those countries using those details.
    You cannot interchange them.   You cannot merge IDs or purchase details.

  • My laptop died last night and the date and time was set for 1/1/2000. I went to change the date and time and cannot. For some reason when i pull up system preferences it will not load date and time but will load other stuff. Please help.

    Last night my laptop died and the time and date was reset. I cannot acess date and time preferences to change it and my laptop is acting really weird. My CD drive is broken so there are no options to put in a cd. Please someone help i need my laptop for school and cannot afford another.

    Many system actions will misbehave, given an inaccurate date. Resetting the NVRAM and / or SMC will not fix it, and if the system has a preposterous date you may not be able to open System Preferences to correct it. This dilemma may or may not be addressed in a future OS X update.
    If you cannot open System Preferences you can reset your system date and time using Terminal.
    Please read everything that follows before proceeding. Write them down if necessary because the effects of setting a preposterous system date are unpredictable.
    Quit System Preferences, force quit if necessary: OS X: How to quit an unresponsive application using Force Quit
    Open Terminal - it is in your Utilities folder and looks like this
    You can find Terminal by using the Finder's Go menu and choosing Utilities, then double-click the Terminal icon.
    At the prompt, you will be typing a command resembling the following:
    sudo date mmddhhnnyyyy
    ... but you must substitute the actual date and time in the command that corresponds to the date format used for your location. In other words if your custom is to use a date like 8 February 2014 then reverse the mm and dd values.
    Substitute numerals in the above command according to the following:
    mm = month
    dd = date
    hh = hour (24 hour format)
    nn = minutes past the hour
    yyyy = year
    Each of those values must be two digits except for the year which can be two or four digits. As an example if the current date and time is February 8, 2014 at 9 PM your command will be the following:
    sudo date 020821002014
    or
    sudo date 0208210014
    Either one will work. If you enter nonsensical values the system will attempt to parse the entry correctly.
    To recover from your inability to use System Preferences to set the date and time, the value entered does not have to be precise, it just has to be approximate.
    Enter that command using the actual time and date for your location and in the appropriate format, then press the Return key. Terminal will ask for your Admin Password - the same one you use when you log in to your Mac. Type it and then press the Return key. What you type will not appear, not even with •••• characters.
    To determine if your change was effective just type the date command and press the Return key. Terminal will reply with the date and time. If it appears correct and in the correct format, you should be able to open System Preferences > Date & Time once again. Selecting the "Set time and date automatically" and choosing an appropriate time server will adjust your Mac's system clock to the precise time.

  • HT4009 My credit card was charge for an app that isnt downloaded to my phone

    I Purchased a game to my Iphone 4s but it didnt download and my crdit card was charge 3 times for it ..How can i solve this problem

    contact the iTunes store
    https://expresslane.apple.com/Issues.action
    Go to iTunes under product and then select iTunes store. After that it will show you a list of topics, pick the one that matches you problem and then it will let you pick a sub category, and hit continue. Press on the envelope, After that all you need to do is fill out your full name and e-mail address and under Briefly provide any other details you think we need to know, write the problem you are having and iTunes store will get back to you in 48 hours or less, they will get back to you in 24 hours if there not really busy.

  • Tried to change my i tunes credit card information . then when i tried to purchase it said to contact support. icouldntbuy  anything in itunes

    changed billing information in itunes now cant purchse !

    Have you considered doing what it told you to do?
    Contact itunes support

Maybe you are looking for