Trying to clear a hard drive and clicking doesn't work

Am trying to clear an 1999 strawberry iMac hard drive for someone before sell or dispose of it. It is running OS 9.
The computer has not been turned on for 11 months. It will boot and the mouse cursor will move around the screen. If I double click on the hard drive icon, nothing happens. If a dialog pops up that has an accept that is return sensitive, that will work. So it not the mouse or keyboard.
The menu line nor any dialogs are clickable or openable.
I get a network time error dialog saying that the Mac clock is set to a year before 1973 and need to manually reset the date and time control panel (which I can't open). The clock on the menu bar says it is a Monday morning time.
I have booted hold down return and nothing is clickable.
I zapped pram with no effect.
Would a bad battery let it boot but not operate?
Short of tearing open the iMac and sledging the hard drive, any other options? A family might want to have an inexpensive but old computer for a child (once I take off the person's data files). I have to clear or destroy the hard drive if it is junked.

I replaced the battery and the problem was still there. After a few minutes the computer shut down and nothing since.
To clear the data on the hard drive, I opened the drive and bent the crap out of the discs. The computer is headed for recycle

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I tried to clear my hard drive and now my computer won't work

I cleared my hard drive and now my computer won't work

Well, good to meet you. I hope that didn't offend you somehow. I just recognized the name and wondered if you were another fan of the book.
Bob

Time machine tried to clear my hard drive and I chose "NO" yet hard drive is now showing no files but shows space is still used?

yesterday morning I was working and a window randomly popped up for time machine. I don't have the exact wording that was on the pop up window because I assumed it wasn't spam as it was asking me to choose a place to store my time machine backup. I've never seen this window before but just a couple week ago I was having storage problems and hae tried to fix them by clearing some files. So I assumed this window was about helping clear some space on the computer. So I chose my silver hard drive to use for the backup for time machine. 20 min later I get another pop up that is asking me if I'm sure I want to choose my silver hard drive as it will erase anything that is currently on the drive - I immediately panicked and chose "NO" for it to not use the hard drive. I assumed I was in the clear at this point. But I didn't check the drive until later yestsrday evening and now the folder is empty when I open the drive. Yet when I check the space available on the drive it shows over 400G that's taken and 600+G that's available which means the files I had on there are still there but I can't see them? Where have they gone? And was this time machine pop up window spam? I opened my time machine and it was turned off?

Choose Go to Folder from the Finder's Go menu and provide /Volumes/ as the path.
(71792)

I can't import any photos. 'Could not copy to requested location' is the given but i have tried importing to both hard drive and external drive.

i can't import any photos. 'Could not copy to requested location' is the given but i have tried importing to both hard drive and external drive. Help please ?

Most likely, the "requested location" where you are trying to copy files to does not have WRITE permission, and so you need to change the permissions.

I just need to know how you get an iTunes library off the original hard drive of a mac and onto an external hard drive and still have it work normally?

I just need to know how you get an iTunes library off the original hard drive of an imac and onto an external hard drive and still have it work as it normally would?

http://support.apple.com/kb/HT1449

I am trying to "personalize my cs2 software online download with the serial number from my original boxed cd set and it didn't work. I tried using the download serial number and that doesn't work either. Need help!

I am trying to "personalize" my cs2 software online download with the serial number from my original boxed cd set and it didn't work. I tried using the download serial number and that doesn't work either. Need help!

I understand that you have also used the download link & serial number from Adobe - CS2 Downloads, if still the CS2 is not working, then please refer to the system requirement for e.g System requirements | Photoshop
The issue can be that the present operating system might not be compatible with the CS2.
Regards
Rajshree

Hi! My friend told me that her iPhone 5 has problem and the charger is not charging. I gave her mine, but doesn't worked on her too. After that I tried to charge my iPhone 5 and it doesn't work on my phone too. Have you any idea ?? What to do ??? Thanx !

Hi! My friend told me that her iPhone 5 has problem and the charger is not charging. I gave her mine, but doesn't worked on her too. After that I tried to charge my iPhone 5 and it doesn't work on my phone too. Have you any idea ?? What to do ??? Thanx !

But of course I'm sure! I went to the local apple store and they replaced my charger ! Thank you!

I have tried transferring my iphoto library to my external hard drive and it's not working.

I have a Macbook Pro. I have recently gotten into photography and to save space on my internal hard drive, I bought an external hard drive to keep all of my photos on. It's a Toshiba with 1 TB of memory. I have searched and searched on how to transfer my iphoto library to it and I'm getting the same answer. I open two finder windows, one with pictures open, the other with the external hard drive open. I have tried to drag the iphoto library icon to the second window to the external hard drive and instead of it staying there and loading everything it gives me the circle with a diagonal line through it and floats back up to the pictures finder window. I'm not sure what the problem is, but I really need help!

you need to make sure the drive you are moving the iphoto library to is formatted in the mac OS extended journaled format
you can view and/or change this in the disk utility which is found in the utilities folder in applications within finder.
on the left side select the external HD and then click on the erase tab it will show you the format it's currnetly in, if it's not mac OS extended journaled select that from the drop down and then hit the button that says erase.
after the erase is complete try the article i gave you again to move the location of the lbrary and it should work.
good luck

How Can I clear the hard drive and install Tiger?

I bought a used iBook. I do not have the original discs, but I do have Tiger on DVD. Is it possible to clear the hard drive completley and put on a fresh copy of Tiger? How can I do this?

Rolesh:
Formatting, Partitioning Erasing a Hard Disk Drive
• With computer shut down insert install disk in optical drive.
• Hit Power button and immediately after chime hold down the "C" key.
• Select language
• Go to the Utilities menu (Tiger) Installer menu (Panther & earlier) and launch Disk Utility.
• Select your HDD (manufacturer ID) in left side bar.
• Select Partition tab in main panel. (You are about to create a single partition volume.)
• Click on Options button
• Select Apple Partition Map (PPC Macs) or GUID Partition Table (Intel Macs)
• Click OK
• Select number of partitions in pull-down menu above Volume diagram.
(Note 1: One partition is normally preferable for an internal HDD.)
• Type in name in Name field (usually Macintosh HD)
• Select Volume Format as Mac OS Extended (Journaled)
• Click Partition button at bottom of panel.
• Select Erase tab
• Select the sub-volume (indented) under Manufacturer ID (usually Macintosh HD).
• Check to be sure your Volume Name and Volume Format are correct.
• Click Erase button
• Quit Disk Utility.
Open installer and begin installation process.
Installation Process
(If you are still booted from the install disk skip first three steps)
• With computer shut down insert install disk in optical drive.
• Hit Power button and immediately after chime hold down the "C" key.
• Select language
• Open Installer and begin installation.
• Select installation option
• Choose to Customize and deselect Foreign Language Translations and Additional Printer drivers.
Optional: Check box to install X11 (Tiger and later) BSD Subsystems (Panther & earlier).
• Proceed with installation.
• After installation computer will restart for setup.
• After setup, reboot computer.
• Go to Applications > Utilities > Disk Utility.
• Select your HDD (manufacturer ID) in left side bar.
• Select First Aid in main panel.
• Click Repair Disk Permissions.
• Connect to Internet.
• Download and install Mac OS X 10.4.11 Combo update (PPC) (Tiger)
Computer will restart.
• Repair Disk Permissions as previously.
• Go to Apple Menu > Software Update.
• Install all updates.
Computer may restart after updates.
• Go to Applications > Utilities > Disk Utility.
• Select your HDD (manufacturer ID) in left side bar.
• Select First Aid in main panel.
• Click Repair Disk Permissions.
Please post back with questions, comments or update.
Good luck.
cornelius

HELP! I'm trying to clear space on computer and it's not working.

Hi,
My computer is saying that I have very low disk space. I am trying to remove videos/photos/duplicates and the space is actually decreasing. I'm putting most of the stuff on a hard drive and deleting things from the trash. I'm also trying to delete movie clips (as opposed to projects) from imovie and I have no idea how to do it.
Is there any sort of system or something I can use to free more space??? And why is the space decreasing when I delete items from trash?
Thanks!
D

Empty the trash!
Open up your application folder & go through all your apps. Trash all the apps you no longer want and/or use.
An easier way to do this is to open the Application folder in list view & press the [b]Command+j[/b] keys.
In the the dialog that appears, click the "This Window Only" button & the "Calculate All Sizes" check box. Wait a bit until your file & folder sizes have all been calculated, then click the "Size" column to sort your apps from the fattest to the most anorexic.
Get rid of all your photo files you don't want and/or need. Same goes for those pics off the websites you downloaded (gifs, jpegs, etc.).
Get rid of all your music files you no longer listen too. Especially, if you already have the actual CDs and/or DVDs or you can later redownload from a website.
Use Spotlight to make sure you got rid of everything. You can even trash directly from Spotlight!
Drag what you don't want and/or need to the trash. Better yet, download this neat little shareware app *demo* called AppZapper. It basically does all the work for you by not only trashing the apps but the apps preference files, caches & all its associated files.
Another software that does the above is AppDelete. Best of all this software is *free*!
Burn what you want and/or need onto CDs or DVDs.
Not everyone has the luxury of purchasing an external HD to store their "stuff, junk, music & photos".
You can check with your ISP to see if they offer *free* storage space. Most if not all do now-a-days. I store all 5000+ of my music & 500+ music videos in my ISP storage bin. There are thousands if not millions of *free* storage facilities on the web also. Use your favorite search engine, to search them out as they come in different storage sizes to fit your needs & wants.
Check for duplicate fonts.
Applications>Font Book
Select “All Fonts”
If you see any “black dots” next to any fonts this mean you have duplicates and/or multiple versions of these fonts.
To clean this up, select a “black dotted” font or the Apple + *click* to select multiple dotted fonts;
Edit>Resolve>Duplicates.
What the above does is turns off the duplicates & multiple version fonts. Not delete them.
More than likely the “extras” were installed by other programs and/or other users.
Clear out font caches
Use FontNuke. It does all the work for you. And, best of all it’s *FREE*.
Printer Drivers
Get rid of all the printer drivers you don’t need & use except the ones for your *current* printer(s)/scanner(s).
HD>Library>Printers Folder
If you accidentally threw something out that you needed for your printer/scanner it can be easily obtained from the manufacturer’s website and/or from the CD that came w/the printer/scanner.
Garage Band
Has about 1GB of loops stored. Get rid of some some them. You surely don’t use, like and/or need them all.
HD>Library>Audio/Apple Loops>Apple>Apple Loops For GarageBand
Or just get rid of the Garage Band app altogether if you don’t use it.
Get rid of extra languages
Strip your computer down to your “native” tongue. You can do this with a *FREE* utility called http://monolingual.sourceforge.netMonolingual. Another app that apparently does all the work for you. I’ve never used it. However, a lot of users here swear by & recommend it highly. However, there is a warning for *native English speakers*. Make sure you keep BOTH English and English (United States).
Other Resources:
Seven ways to free up drive space Where did my Disk Space go?
Slimming your hard drive
Seven ways to free up drive space
OmniDiskSweeper is a free utility that checks HD space.
FreeSpace cost $1 or is a free utility that checks HD space.
SpaceControl is a free utility that checks HD space.
FreeSpace cost $.99 - FreeSpace shows you how much space is available on all local, connected, and network drives with a single click.
Rule of thumb: You should never let your hard drive get to where you have only 10-15% of space left.

ENVY x2 11-g010nr Notebook PC can't boot off anything but C drive (and that doesn't work)

I have this Envy here and it is stuck in the "repairing disc" loop. I've gone into advanced repair and command prompt and run chkdsk /R (with no problems) and I've TRIED to run sfc (even with offline options) and it fails to run.
I'd like to try to run some other tools or at least recover the data off of it before I try wiping it out. This means I need to boot off USB drive or USB cdrom.
Neither of these options are working.
I've disabled secure boot and put both the USB drive and USB Cdrom at the top of the boot order but they won't boot. They also don't show up when I pick boot menu from the escape key menu when booting.
Both of these disc and jump drives work in other computers as boot devices so it's not that, I use these almost daily and have used them since attempting to get this to work so I know they still work today.
Any ideas left?

Hi @Gilligan8
Welcome to the HP Support Forums!
I understand that your hard drive is stuck in a repair loop, and you are not able to boot off of an external device. I am happy to assist.
Are the USB drive image and the CD legacy boot images or are they UEFI?
Have you tried the BIOS or system hardware tests?
You try one of these methods to try to backup the data on your hard drive, and once have everything safely backed up you could try a system recovery, for which I have two more links below.
How to Recover Data from the Hard Drive of a Dead Laptop - wikiHow.com
Performing an HP System Recovery (Windows 8)
Troubleshooting HP System Recovery Problems (Windows 8)
Do not do the recovery until you have tried to backup everything you can to another hard drive.
I hope this helps.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

My iPad updated and wants a security code. I tried the one from my phone and it doesn't work - I never entered a security code. How can I get in now?

?My iPad updated and now wants a security code for access and I never gave it one. I tried code I used for my phone and it doesn't work. How can I access now?

iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

How can I clear my hard drive, and still keep lion?

I really don't want to have to buy OS X Lion again, and I really need to erase my hard drive...is there a way that I can accomplish both? I cannot find the files to create a bootable hard drive or DVD, where are they supposed to be? Thanks

Zackh.Tucker wrote:
Is there a way to have lion, and sell the computer to someone so they dont have to buy it when they get it? I need to erase my harddrive, but I'd like the buyer to be running lion when they get it.
No that is a violation of the Lion License agreement. When you sell a Mac that has had Lion installed on it the new owner has to buy their own license of Lion. The reason being is the license of Lion you purchased is tied to YOUR AppleID!
If you have promised the buyer the machine would come with Lion then you will need to refund them $29.99 which is the cost of Lion. In addition if you sell the machine with any application software you must surrender the original DVD's and/or license keys for that software so the new owner isn't stealing the software.
You will probably benefit by reading:
Prepare a Mac For Sale
Preparing your Mac for sale

Just got new hard drive and now itunes wont work

I had my hard drive replaced in April and started having problems right away. I finally had a chance to bring it in today and they replaced the hard drive again. I don't have an external hard drive so I couldn't back up my music that way, so I tried using CDs and that didn't work either. At the store, the guy that was helping me suggested I use a flash drive. So, he did that for me. He said when I set up the computer I should open the flash drive first and drag and drop the saved music into the music folder and then open itunes. I did the first part but when I opened itunes I got a message saying "The file 'itunes library' cannot be read because it was created by a newer version of itunes.
Does anyone know what that means? itunes wont open at all and I can't even listen to my old music. Any help would be appreciated.

Did you try using the File>Add to Library option? I would dump everything you put in the music folder, since it's not recognizing it, and then try to re-import it using that option.
Technically, the prompt means that you're using, for example, iTunes 7 to try to open a file that iTunes 9 created, and it won't be able to do it. Do you know what version of iTunes you used to create the original file, and which version you're using now? It's hard to imagine the one you're currently using is older than the one creating the file.

Installing a 2nd hard drive and my USB stop working

Hello! I have a G4 digital audio with a Quicksilver processor installed. I have the IBM Deskstar hard drive as my master and am trying to install a 2nd 80gb Western Digital internal hard drive. The computer is recognizing the 2nd drive to reformat it, but all of my usb accessories have stopped functioning. Any ideas as to what I might be doing wrong?
Thanks!

mdfpaf, welcome to Apple Discussions.
Did you place the jumper(s) on the 2nd drive to designate it as Slave. Since it's recognized, you probably did.
Re: USB problem - Look at the links.
USB and FireWire Quick Assist
http://support.apple.com/kb/HT1151?viewlocale=en_US
Common fixes for USB device issues (unrecognized, etc.)
http://www.macfixit.com/article.php?story=20070824012114701
 Cheers, Tom

Trying to clear a hard drive and clicking doesn't work

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