Trying to connect my hp j6480 printer; software update not "currently" available on update site. What do I do?
My HP J6480 has never connected well with my Macbook Pro (17" early 2011) (OS10.8.4). It and is online connects seamlessly to my HP Elitebook 8460p.
Tried reinstalling printer (both via usb and wireless) to no avail. Wants a software update which is "currently" not available from apple's update site.
Suggestions?
Try downloading and reinstalling the drivers (software) for the J6480 from the HP site.
HP Officejet J6480 All-in-One Printer | HP® Support
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RobHello there. I understand you are experiencing issues installing your printer on Mac 10.8.5. This document will provide multiple methods on performing this task: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03378792
Please let me know if you have any other questions or concerns.
I work on behalf of HP -
I was having trouble printing to my HP Color LaserJet 2605dn from a Mac Pro running Mountain Lion, so I went to System Prefernces -> Print & Scan deleted it and atempted to re-add it. When I try add the printer I get this message:
Software for this printer is available from Apple. Would you like to download and install it?
After clicking Download & Install (the only option other than Cancel), I get this:
Can't install the software for the Hewlett-Packard HP Color LaserJet 2605dn because it is not currently available from the Software Update server.
What's the workaround when Mountain Lion can't find the driver?
Thanks!Sean L. wrote:
I was having trouble printing to my HP Color LaserJet 2605dn from a Mac Pro running Mountain Lion, so I went to System Prefernces -> Print & Scan deleted it and atempted to re-add it. When I try add the printer I get this message:
Software for this printer is available from Apple. Would you like to download and install it?
After clicking Download & Install (the only option other than Cancel), I get this:
Can't install the software for the Hewlett-Packard HP Color LaserJet 2605dn because it is not currently available from the Software Update server.
What's the workaround when Mountain Lion can't find the driver?
Thanks!
The 2605dn has dual Network and USB connectivity. Which are you attempting to configure: Network or attached USB?
Printer on, and if networked, use a static IP address
Print & Scan
IP
Provide printer static IP address
Select Printer Software ... HP Color LaserJet 2605dn driver (not sure about that 2600 driver)
Add
Configure Driver under Options and Supplies
I have a 1994 HP Laserjet 4m Plus set up using these steps and the appropriate driver. I just added another network printer, using the same IP address, but using the above 2605dn driver without any issue other than complaint about a redundant IP address.
Hopefully, you have already sorted this out. -
HP Printer Driver not currently available from Software Update server
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http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03404580 &lang=en&cc=us&taskId=120&contentType=SupportFAQ&prodSeriesId=79476&prodTypeId=1 8972
Wired (Ethernet) or wireless network connection
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Click Show Details , select any available software updates, and then click Install .
NOTE:
Install all available software updates for best printer performance and functionality.
Turn on the printer, and then make sure that it has paper in the tray and that it is in a ready state.
Make sure that the printer is connected to the wired or wireless network, or is connected to the USB port of a Time Capsule or AirPort Base Station.
Click the Apple menu, and then click System Preferences .
Click Print & Scan , and then click the plus sign ( ) in the lower left corner of the window.
Under Nearby Printers , click the name of your printer.
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If your printer is not listed, click Add Printer or Scannerfor a full list of printers.
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Click the Use box, and then select the name of your printer in the pop-up menu.
Click Add to add the printer to the queue.
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how can I installed my hp printer when I get a message that it is not currently available from the software update server?
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Basic Printer Troubleshooting Steps for Mac
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