Trying to connect second laptop wirelessly but can only use numbers in password field

I've connected my Mac and another PC to my Valet Plus with no trouble.  The third PC, running Windows XP, can only be connected as a guest.  When trying to connect to this laptop to the home network, the password will only accept numbers.
I've tried changing the PC's security settings, disabling the firewall, etc.  Has anyone experienced this problem? 

What is the service pack on your computer?
If it is windows XP service pack 1 then I think you will need to upgrade the OS to SP3. Because SP1 will not support WPA/WPA2 security mode.
When you install the router using Cisco connect, the wireless security on the router will be WPA/WPA2.

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