Trying to connect to a Windows share locks out users Windows account.

Right then I’m coming to the end of my tether !!!
I've got a user who needs to access a share on a Windows server. All is well and the user gets the challenge prompt but instead of letting him in it constantly challenges him locking out his windows account.
Now the share is on a DC so i cant make him a local Admin and the only way i can get this working is to have him in the domain admin group which is NOT the way forward, so i'm looking at permissions i guess.
Can anyone point me in the right direction to fix this .. Arhhhh

The Seagate drive at Amazon should work fine.
Your Maintenance & Service Guide may be helpful:
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&docname=c03898001&lc=en&product=54381...
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