Trying to Contact iTunes Store folks
I've been trying to get in touch with the folks at iTunes Store, but so far nothing, zero.
I've called at 1-800-MY-APPLE, and all what they gave me was the iTunes address at Apple site.
I'm trying to get in touch with them because I'd like to sell my short film to them, so they could make my short film available at iTunes Store - but first I'd like to know how the whole thing works (selection, contract, fees, etc).
Are there any phone number or e-mail to which I could get directly in touch with the folks at iTunes Store?
Thanks!
try here http://www.apple.com/itunes/content-providers/.
JGG
edited by the Jolly Green Giant (where Green stands for environmentally friendly)
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You should do exactly what it told you to do and contact itunes support.
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A wild guess would suggest Contact itunes store support
http://www.apple.com/emea/support/itunes/contact.html -
HT3702 I'm trying to buy something and I'm getting message to contact iTunes Store
I'm trying to buy something and I'm getting message to contact iTunes Store
If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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You can contact iTunes support via this page and ask them why the message is appearing (it could be due to a number of reasons e.g. problem with a previous purchase, problem with your billing method ...) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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This has been happening on and off for the past 3-4 weeks only. Every few days it happens, I contact the iTunes Store Support, and sometime in the next 24-72 hours they get back to me. They then apologize for the inconvenience and fix the problem. But the main problem is that their fix seems to be only temporary. It happens irregardless of how much money I have available on my card. I've even had it happen when I had just redeemed a. $50 iTunes gift card and was trying to make a $5 purchase. It doesn't seem to matter if I've spent a little bit or a lot of money that day. It doesn't care for which game I am purchasing the IAP. TThis never happened to me before a month ago. Now it won't stop. And it is incredibly frustrating that it seems to happen for no rhyme or reason out of the blue. Then I'm stuck waiting on the support staff to get back to me for the next few hours to few days, depending on the day.
Is this happening to anyone else? Does anyone have any ideas why this is happening? Or how can I prevent it from happening in the future. The support folks at Apple are nice, but I'm tired of emailing them every other day with the same problem. I'm sure they are quite tired of getting emails from me at the same frequency. Any assistance would be appreciated. Thanks in advance.
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P.S. my Internet connection is working perfectly. No technical difficulties whatsoever other than the inability to make an IAP. Also, after it gives that unable to complete transaction message, I can no longer buy anything with my apple account until tech support fixes it. Any suggestions or ideas appreciated.Thank you Brian, but I just tried that, and it didn't work, I'm still getting the same messages.
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I am playing a game I really enjoy but when I try to make a purchase in the game I get a message that reads "Contact itunes store support to complete this transaction." I have tried going to my itunes store to fix this but no luck. Note: I did make one purchase but now get this message everytime I try.
Do exactly what it told you to do.
Contact itunes support -
Hey everyone
With my iPhone 4S I purchased the NAVIGON Europe App, downloaded needed files and maps within the App and all worked fine. But when I try to buy certain add-ons via In-App purchase I get a window telling me that it can'T connect to the iTunes store and that I have to contact iTunes store support.
This is what I have already tried to make it work:
Reset my iphone via iTunes (set it up as new iPhone)
Changed itunes store payment option from Click&Buy to credit card
restarted iPhone several times
scratched my head
checked restrictions under settings in iPhone: all is correct; in-App purchases allowed
chewed my lip
finally sent a message to the itunes store support.. waiting for their answer
no changes so far. I still get the same error message.
Any ideas?
hugs
malziYou will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Contact iTunes Store Support error when creating new apple ID
This is for a business. We currently have a combination of over 150 ipads and iphones and will be adding another 20+ per month.
I am currently setting a quantity of ipads up for employees and preconfiguring them with their own itunes account. In this batch, I was able to set up the first 7 with no problems. On number 8 I keep hitting a roadblock with the message "Contact iTunes Store Support to complete this transaction". when I try to Create the Apple ID. I have had this problem before when I hit a limit (although I don't know what that number of ID's was).
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It would be really nice if Apple gave a way to create apple ID's for business purposes in bulk instead of creating them one at a time. I will be setting up 20 new ipads per month for at least the next year.Looks like I may have found a work around solution to this problem. It appears that there is a flag or something on the computer that is not allowing me to create more ID's on that computer. As of this morning I was still unable to create any more ID's from that system.
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I really wish that Apple provided a way for companies to create new Apple ID's in groups using a batch process instead of creating them one at a time. Or at least allowed you to create a new Apple ID with no credit card associated during the configuration process of the ipads. -
I can not contact itunes store to update alication
hi,
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Clash of clans
If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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