Trying to convert a word file to pdf and keep getting "An error occured while signing in"?
Trying to convert a word file to pdf and keep getting "An error occured while signing in"?
Or contact Adobe Customer Service via http://helpx.adobe.com/contact.html?product=export-pdf
Similar Messages
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Have created a document in Pages and am trying to export to Word, when I do this I get the message "an unknown error occurred" anyone got a solution to this?
This is an old thread, so you have probably given up, but the problem is relatively easily solved. The issue is apparently bad or corrup, or missing fonts.
You can try to chase that down, but it is faster to simply try deleting half the document and exporting again. If that works, restore the deltion and delete half of that section. Keep doing this systematically until you have located the part of the document causing the problem. Often it is something pasted in from another document.
You can then export most of the document and then copy and paste the remaining bits over into Word.
This works with Keynote, too, where often the issue is just one slide.
Good luck! -
DON'T WISH TO START A DISCUSSION. JUST WISH TO HAVE AN ANSWER TO MY QUESTION.
Too late. The discussion has been started . Are you talking about the Adobe PDF Pack? If so the place to get help is Adobe PDF Pack (read only)
If you are talking about a subscription for Acrobat the place for answers is Acrobat Installation & Update Issues
If this is a Create Cloud Issue, the place for help is Adobe Creative Cloud
Alas, you still get to start a new discussion. -
When attempting to convert pdf to word doc, I continually get "An error occurred while signing in" despite the fact that I'm already signed in. Please help if you can?
Hi lorrelaws,
Do you receive that error when you try to sign in via Reader? If so, try signing in via the web interface. Did that do the trick?
Let us know how it goes.
Best,
Sara -
How do I fix this error code? Everything that I have searched and tried to do did not help. Tech support is unsure how to handle this error message either for this something they have not really had to deal with. Any insights would be greatly appreciated on how to handle this error code and clear it out. Thank you!
Did you try to disable TLS by setting both prefs to 0 or only use TLS 1.0 (both prefs 1)
*http://kb.mozillazine.org/security.tls.version.*
0 means SSL 3.0, 1 means TLS 1.0, 2 means TLS 1.1, etc. -
Multiple tries and it will not update
airport utility showed me these screens. this time able to post figs. but was able to update the software after couple of resets
Fig. 1
Fig. 2
Fig. 3
Fig. 4
Fig. 5 -
HT5085 Trying to log into my iTunes account and keep getting "unknown error occurred (-50)
I am trying to log into itunes and everything I get this message, what do I do?
Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different Dock Connector or Lightning Connector to USB cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. An incorrectly set default packet size can cause this error. Contact the software manufacturer that installed the packet-size modification for assistance. Or, follow this article by Microsoft to reset the packet size back to the default for Windows:How to reset Internet Protocol (TCP/IP).
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
iTunes: Specific update-and-restore error messages and advanced troubleshooting -
I have adobe acrobat pro for windows and it is freezing up when I try to convert a word file to pdf... I have tried to get this done six ways from Sunday but it is just not working... help! Chris.
It would be helpful to know what version of Acrobat, WORD, and operating system.
Without that info, I would suggest at this point to open your WORD file and then go to the print menu and print to file using the Adobe PDF printer. Open the created file in Distiller and see if you get a PDF. If so, check to see if AcroTray is running in the background.
You say you tried many ways. It would help to know what you tried and what worked or did not work, and at what point the failure occurs. -
I'm trying to convert a pdf file to word and I continue to get the message "An error occurred while signing in". I believe I'm properly signed in, I can see my account, etc. Any suggestions?
Hi tkam,
It sounds as though you just need to install the latest Reader update. Please choose Help > Check for Updates in Reader and install the latest update. An update to Reader 11.0.07 resolves this sign-in issue.
Let us know how it goes!
Best,
Sara -
I'm trying to convert a pdf file to word and I continue to get the message "An error occurred while signing in". I believe I'm properly signed in, I can see my account, etc. Any suggestions?
Hi tkam,
I think I may have just the answer you're looking for. If you're converting from within Adobe Reader, please choose Help > Check for Updates and install any available updates. This error was resolved in the most recent Reader update. (You can also try signing in directly via the ExportPDF website at https://cloud.acrobat.com/exportpdf.)
Please let us know how it goes.
Best,
Sara -
Trying to convert a PDF to Word all it says is "An error occurred while signing in". I am signed in though?
Hi Sara
I followed your link and uploaded a file. Trying to convert this file and says the following as if it does not realize I have already paid for this conversion process:
Adobe ExportPDF
Easily convert PDF files to Word or Excel.
Subscribe Now
Subscribe and add the ability to export an unlimited number of PDF files via your browser or mobile device.
Convert PDF to Word
Export your PDF files to editable DOC, DOCX, or RTF files.
Convert PDF to Excel
Turn PDF files into editable XLSX files with table formatting preserved.
Edit scanned text
With optical character recognition (OCR), even scanned text becomes editable.
Please help.
Regards.
Kobus. -
After converted a Words file to PDF. The picture / logo turned blurred.
After I converte a Words file to PDF, the picture / logo turne blurred. Please advise how I could fix it.
Change the job options file you are using.
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have been using convertor form more than a year now to convert pdf to word documents
have started to get message 'an error occurred while signing in'
Help please ??This email is in response to support case #0185407323 submitted by Lowell Peterson.
I keep submitting the same problem and keep getting exactly the same response, which is not helpful. My problem is this: for over a year I have been converting .pdf documents to Word by clicking on Tools with a .pdf document open in Adobe Reader, then clicking on Convert. After a brief waiting signal, I am told to download and save the document. Perfect. But recently, every time I try to do exactly the same thing I get the message that says, "An error occurred while signing in."
I have followed this advice multiple times:
Do you get that error when you try to convert a file from within Reader? If so, please try this:
Choose Edit > Preferences (Windows) or Adobe Reader > Preferences (Mac OS).
Click Adobe Online Services on the left side.
Sign out of our Adobe ID and sign back in.
Try to convert your document again.
THIS PROCESS DOESN'T CHANGE ANYTHING. I JUST KEEP ON GETTING THE ERROR MESSAGE.
If you continue to have trouble, please verify that you can access the service via the web interface. To do this:
Open a browser and navigate to http://exportpdf.acrobat.com/signin.html
Try to log in with your Adobe ID (email address) and password.
Once logged in, follow the on-screen prompts to convert a file.
THIS WORKS, BUT WHY SHOULD I HAVE TO GO THROUGH ALL THESE STEPS WHEN I AM ALREADY IN A .PDF DOCUMENT WITH A "TOOLS" PANEL TELLING ME I CAN DO IT FROM THERE. PLUS, THIS MAY BE MY STUPIDITY, BUT I DON'T KNOW HOW TO "SAVE" THIS LINK, SO EVERY TIME I WANT TO CONVERT A DOCUMENT, I HAVE TO LOOK UP THIS ADVICE, THEN FOLLOW ALL THE STEPS. IT WAS A GREAT DEAL SIMPLER AND LESS TIME CONFUSING WHEN I COULD JUST DO IT FROM "TOOLS."
Any idea what the problem is~?? -
I keep getting this error code while trying to import a cd to my itunes: "Error occurred while converting the file. The disc you are attempting to use is full. removing files and emptying the recycle bin will free up additional space." What does this mean?
Well it probably means exactly what it says... How much free space is there on your hard drive where the iTunes Media folder resides? I believe there is also an obscure bug that can occur when software doesn't read the true value of the free space properly, and the workaround is, perversely, to duplicate some content so that with less actual free space the software in question perceives it as more. I've no idea if iTunes is affected by such a bug.
tt2 -
I am trying to import cr2files from the camera into lightroom 5 and keep getting an error message saying Lightroom can not read the files and therefore will not import them. Has anyone had a similar problem….thanks
If you are having the same problem, i.e. a disk permission problem, open your favorite search engine and search on, "change disk permissions", and I think you'll find plenty of information on how to fix the problem. This is a Lightroom forum. Your problem is with your operating system. There is no sense in rewriting instructions that are already available if you do a simple search.
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